Roadmap for Conferencing

Design Tenets and Scenarios

Web Conferencing Experience and Demo

Web Conferencing Drilldown

Audio Conferencing Experience and Demo

Audio Conferencing Drilldown

Office Communications Server 2007 R2 / “13”

• Communicator • Audio Conferencing • Desktop Sharing

• Live Meeting • Audio conferencing • Desktop & Application Sharing • PowerPoint Presentations

• Whiteboard

• Polling, Q&A, etc.

Microsoft Communications Server “14”

• Communicator • Richer Audio Conferencing • Desktop & Application Sharing • PowerPoint Presentations

• Whiteboard

• Polling

• Live Meeting • Available during migration to “14”

• Use for very large meetings

• One click scheduling • One click join from meeting reminder or invite

• Two click sharing

SIMPLE “It just makes sense”

• Strong investments in reliability for voice, video, data • Improved notifications – voice quality warnings, lobby

• Greatly improved diagnostics for admins

RELIABLE “It works all the time”

• Collaboration is a natural extension of Voice and IM

• Valuable tools that make online meetings critical

• Browser based client allows cross platform collaboration

ESSENTIAL “It increases my productivity.”

Rich conference calls Work with people anywhere

Effective Team Meetings Professional Presentations

Consider Voice and Web Conferencing scale as part of front end planning

250 active desktop/application sharing users (5 per conference) per machine Plan Server Roles & Capacity

Plan/improve network capacity based on Voice/Video/Desktop Sharing usage

Consider Network usage

Plan in-band settings to enable/disable features based on needs, network capacity

Edge server required for outside (authenticated and anonymous) users Plan client features

Apply CUs to W13 Front Ends, Communicator and Live Meeting to current desktops Roll out Cumulative Updates

Step-wise migration from previous server version to CS “14” Deploy Servers

Users continue with current clients until ready for next step

Can migrate previous content using resource kit tools Migrate Users

Push clients, or use version check and allow users to download (on-prem or WU) Deploy clients

DMZ Data Center/Internal Network Outside Corporation

Inside Corporation

W14 Edge

Reverse Proxy

Office Communicator

Browser

W14 A/V Conferncing

Servers

W14 Front End Servers

W14 BackEnd Servers

Ideal for Large enterprise

Data center deployment

Scalability Up to 80,000 users

250 user large conferences

Conferencing functionalities Audio/Video Conference

Web Conference (slide sharing, application sharing, whiteboard, etc.)

PSTN dial-in (requires mediation server and PSTN gateway)

Group IM

CWA

DMZ Data Center/Internal Network Outside Corporation

Inside Corporation

W14 Edge

Reverse Proxy

Office Communicator

Browser

W14 Front End Servers

W14 BackEnd Servers

Ideal for Medium size business

Regional Deployment

Scalability Up to 10,000 users

250 user large conferences

DMZ Data Center/Internal Network Outside Corporation

Inside Corporation

W14 Edge

Reverse Proxy

Office Communicator

Browser

W14 SE Server

Ideal for Proof of concept

Large branch office

Scalability Up to 5,000 users

250 user large conferences

Front End Server

Backend SQL DB Server

Audio Video Conferencing Server

Conferencing Database

Focus

Focus Factory

Web Components (IIS)

Join Launcher

Reach Server IM Conferencing MCU

Web Conferencing MCU

App Sharing Conferencing MCU

AV MCU

Machine Boundary Process Boundary Web Application Audio Conferencing

Focus

Communicator

Client

CC

CP/

SIP

Web Conf

MCU

IM Conf MCU

AV Conf MCU

C3P/HTTP

SIMPLE/SIP

(S)RTP

PSOM

Focus Factory

SQL Backend

Scheduling

Client

CC

CP/

SIP

SQL

SQL

Conferencing

Server Factory C3P/HTTP

1

2

3

4 5

6

7

App Sharing

Conf MCU

RDP/RTP

Pre-requisites for migration

•Apply necessary Cumulative Update (CUs) •Latest CU for Outlook Add-

In and Live Meeting to all users

•Latest CU for W12 and W13

•Latest CU applied to all W13 frontend servers

Users migrated to W14 pool

•Move users to W14 Pool •Users have either W12 or

W13 clients

•No CVC check •Communicator Attendee

and Web App •Training/support when

first pool rolls out

•Web Access Server W13 •Leave as-is for web based

IM/P support

Users get new Communicator

•New clients: •Users start migrating to

use W14 clients and admins support them

•MVMPOP •W12 and W13 clients still

supported •CVC check to force upgrades

Users migrated to CS W14 pool

• User has W13 addin only

• Conferences and Meetings scheduled with W13 addin continue as normal

Users get new Communicator client

• Existing meetings on calendar continue to work

• User now has both W13 and W14 addins installed, but sees only W14 addin

• New meetings use W14 HTTPS links

• Can’t schedule new on-prem Live Meetings

Live Meeting

• Works as expected

Users migrated to W14 pool

• Migrated meetings continue to behave like W13 meetings:

• No Lobby • Federated users

• Existing access numbers and conference IDs migrate and work as expected

Users get new Communicator client

• New meetings:

• Everyone joins with HTTPS link • The Launch page:

• Launches Communicator “14”, or Communicator Attendee “14” if installed

• Otherwise, auto-join using Communicator Web App

• Admin setting to allow CONF: join with previous client versions

• Access numbers: • Anyone can call any access number to

join any meeting

• Users get a new conference ID

• Reservationless calling • 25 or fewer participants • One-off or Weekly staff, ½ - 2 hrs, usually with

Web attached, intl. participation by company

• Operator assisted • Roll call, polling • 25-100 participants

Biweekly/monthly with Web attached

• Managed event, external • Transcription, high touch,

large audiences • 100+ participants,

Quarterly, Web attached

Our target Stay on ACPs

• Features needed for small/med.meetings

• Simple and reliable join

• Best in class UX on both the PSTN and

soft client side

85% <10% <5%

• DTMF controls • Entry/exit announcements

Provide all the features needed to handle small/mid-size meetings

• Lobby support for restricted meetings • Name recording for unauthenticated users

• PIN improvements: default no expiration, e-mail notification, increased visibility

Make join simpler and more reliable

• Control entry/exit announcements at schedule time and during conference • Recording of reservationless meetings

Provide a best in class UX on both the PSTN and soft client side

Client Join Company

Client Join Federated

Client Join Anonymous

PSTN Join Anonymous

PSTN Join Company (authenticated)

Invited Not Invited Invited Not Invited

Everyone meeting type

IN IN IN IN IN, once one company user joined

IN IN

Company meeting type. Default.

IN IN Lobby Lobby IN, unless bypass is off

IN IN

Invited only meeting type

IN Lobby Lobby Lobby IN, unless bypass is off

IN IN, unless bypass is off

Locked meeting type

Lobby unless organizer

Lobby Lobby Lobby Lobby

Lobby unless organizer

Lobby

Front End Server

Backend SQL DB Server

Audio Video Conferencing Server

Conferencing Database

Focus

Focus Factory

Web Components (IIS)

Join Launcher

Reach Server

Dial-in Conferencing Page

IM Conferencing Server

Web Conferencing Server

App Sharing Conferencing Server

AV MCU

Machine Boundary Process Boundary Web Application Audio Conferencing

Conference Auto Attendant Conference Announcement Service

Personal Virtual Assistant

Group Virtual Assistant

Focus

PSTN phone

CAS

AV Conf

Server

SIP

(S)RTP

Focus Factory

SQL Backend

Scheduling

Client

C3

P/SI

P

SQL

SQL

Conferencing

Server Factory C3P/ HTTP

CAA

PVA/GVA C3P/SIP

C3P/SIP

C3P/SIP

1

2

Mediation

Server

5

4 3 C3P/SIP

Via PBX/GW

Conference Announcement Service

Your Conference

Group Virtual Assistant

English

+1 206 …

+1 425 ...

+33 791 ...

Group Virtual Assistant

French

Personal Virtual Assistant

Personal Virtual Assistant

Personal Virtual Assistant

Conference Attendant

•Add DID numbers and PSTN trunk capacity Plan Numbers and Capacity

•Configure dial-in conferencing regions Configure Dial Plans

•PSTN gateways or configure SIP trunking Deploy Gateways

•Globally or per site*

•Order of access numbers per conference region (PowerScript cmdlet only)* Configure access numbers

•Globally or per site Configure DTMF commands*

•Complexity, expiration, etc. Configure PIN security settings

•Populate correct phone numbers for users (msRTCSIP-Line property)

•Generate PIN and send welcome email via script Enable users for PSTN dial-in

* New in CS 14

Problem: All Conference Attendant (CA) access numbers globally available

User can call 2007R2 CA trying to join a conference hosted on W14 pool.

OCS 2007R2 CA cannot handle lobby (disconnects call)

Solution: “Inter-pool transfer” transfers the call to W14 CA after conference ID has been entered, preserving language selection

On OCS 2007 R2 front-ends, requires cumulative update #5 or higher

CA will only accept transfers from another CA, will only transfer if meeting homed in W14 pool

Call picked up by Conference homed in other 2007R2 pool Conference homed in other W14 pool

OCS 2007 R2 CA No transfer Transfer

W14 CA No transfer Transfer

Getting to coexistence state

• Deploy latest CU to all OCS 2007R2 FEs

• Move data from OCS 2007R2 WMI to W14 SQUID using PowerShell cmdlets

• Move users to W14 pool (their meetings are automatically migrated also)

Coexisting phase: months or years

• W13 access numbers still around

• W14 access numbers starting to be added

• Any user can call any access number to join any meeting (interpool transfer)

• Some meetings have old invites with W13 access numbers

• New meetings have W14 access numbers

Decommissioning W13 pools

• Migrate COs so that they point to a W14 pool instead of the W13 pool, using PowerShell cmdlets

• Meeting invites that still have W13 access numbers will now be handled by CAA14

• Decommission W13 pool

RGS /

AS

CPS

Front End

Back end Pool (up to 10 FEs)

CAA

CAS

RGS /

AS

CPS

CAA

CAS

Front End

session UNC316, today, this room, 1:30pm

Monday 4:30PM UNC320 CS “14”: What's New in Communicator “14” Experience & Backend Amit Gupta

Tuesday

9:45AM UNC311 CS “14”: Architecture Mahendra Sekaran

1:30PM UNC313 CS “14”: Voice Architecture and Planning for High Availability Jamie Stark

3:15PM UNC312 CS “14”: Network Considerations Neil Deason

5:00PM UNC314 CS “14”: Voice Deployment Jamie Stark

Wednesday

8:00AM UNC318 CS “14”: What's New in Conferencing Experience & Backend Cameron & Tim

9:45AM UNC317 CS “14”: Management Experience Anand & Cezar

11:45AM UNC321 CS “14”: Interoperability: Voice, Video, Conferencing, IM, & Presence Francois Doremieux

1:30PM UNC316 CS “14”: Monitoring and Reporting Jared & Arish

5:00PM UNC315 CS “14”: Setup and Deployment Peter Schmatz

Thursday 9:45AM UNC208 CS “14”: What's New in Devices Avi & Sachin

TechEd Online

microsoft.com/communicationsserver

Technical LibraryNextHop DrRez on Twitter

Communications Server Exchange Server

Partner Link Customer Link

Exchange 2010 SP1 Beta download

www.microsoft.com/teched www.microsoft.com/learning

http://microsoft.com/technet http://microsoft.com/msdn

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