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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialGuido Jouret 1
Video Changes Everything!
Jeff Day, Video Team Lead
East Coast
© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
Recognizing the storm -- Video is about Collaboration!
© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
The typical employee watches 4.6 hours of “enterprise video” each monthSource: IDC, 2009
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Video Trends
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20 hours of fresh content uploaded every minute!20 hours of fresh content uploaded every minute!
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1 hour streaming video at standard resolution = 1Gb
1 hour streaming video at high def resolution = 5Gb+
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Organizations expect their networked video loads to increase over 150% over the next two yearsSource: Business Video Study 2008
Video on the rise
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Why Video?
1Kandola, Pearn “The Psychology of Effective Business Communications in Geographically Dispersed Teams”, Cisco Systems, September 2006
2Vision Group Research, FMRIB, University of Oxford, UK
© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
n-display problem
Too many formats
Delivering new experiences
Hard to find and share video
Video is real-time, interactive and bursty
Increased customer expectations
Video storage
Bandwidth
Fragmented solutions
Hard to use
User is control-plane
Scaling video is still challenging
Complexity Interactivity CapacityExperience
© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
The Next Big Network Evolution
TechnologyPlatform
TechnologyShift
BusinessValue
Experience
LANs
Digital
Automation
Connectivity
Internet
Web 1.0
Transactions
Personalization
Web 2.0
Collaboration
???
Participation
Medianet
VisualNetworking
1985–1995 1995–2005 2005+
10© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicFAC_September 2008_Video
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Any Media, Anywhere, Any Device
TelePresenceTelePresenceDigital Media ManagerDigital Media ManagerPhysical SecurityPhysical Security
11© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicFAC_September 2008_Video
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MedianetMedianet
Business Video SystemsArchitectural Advantage
Cisco Telepresence
Life-Like, In-Person Video Collaboration
Unified Communications
Video Calling, WebEx and Interoperability
Digital Media Streaming
Video Broadcast to Desktop PCs
DigitalMedia System
Digital SignageEnterprise TV
VideoSurveillance
IP-Based Video Surveillance
12© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicFAC_September 2008_Video
13© 2009 Cisco Systems, Inc. All rights reserved.
Selling Business Video
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#1: Marketing to a Line of Business
Promote, cross-sell/up-sell
Marketing videos that grab viewer attention
Compelling product and service information
Provide a human face on content
Reduce perceived wait time
Direct line of communications to employees or customers
Global corporate messaging consistency
Immediate executive communications
Live broadcast of company events
Instant communications for rapid response
Directional signage (way-finding)
Informational videos available on-demand
Breaking news relevant to employees/ Emergency communications
Cost-efficient training to remote employees
Information consistency across channels
Power of video—users retain more information
Increased ability to absorb information in searchable segments
Sales and Marketing
Corporate Communications
Information Sharing
Training
© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 151515
#2: Pick a Specific Video Capability
Intercompany CTS
Student LoansCoverdellPlus
CTS Sign Solution Expert on DemandCTS Extended Reach
& CTS Satellite
Collaborate withCustomers and Partners
Scale Collaboration Scale Expertise Collaborate from Remote Locations
Any to Any Collaboration
VC InteroperabilityHealth Presence
Medical Collaboration
CTS Event Controls & CTS OnStage
Vibrant & Scalable Remote Events
Record and Broadcast
Executive Collaboration
CTS Recording Studio CTS Boardroom
Live Demonstrations
Virtual Showroom
Face to FaceMeetings
CTS Meeting Solution
Collaborate from Anywhere
Public CTS Suites
Distanced LearningRemote Experts
CTS Classroom
Remote Reception
Remote Lobby Ambassador
Supply Chain Acceleration
CTS Doc Camera
Others: Retail POS CTS, CTS for Broadcast TV, Scale Internal IT with CTS Live Desk, TG 500 for Mobile CTS
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Deploy 65 TelePresence Systems World-Wide
Mobile TelePresence for Remote Customer Focus Group Sessions
Conduct Global Innovation Meetings
Connect & Accelerate
$40M AnnualTravel Savings1,000 Meetings / Month67% UtilizationROI: 3 Months
#3: Emulate Use Cases
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Video Surveillance + AnalyticsIncreased Revenues
IPCameras
VideoAnalytics
Connect& Earn
Align Staff Levels with Customer Traffic
No More Than 3 Customers in Line at Checkout
Detect and HelpUn-Aided Customers
+10% in Revenues$23M Yearly Benefit$1.4M One-Time InvestmentROI: 3 Weeks
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Digital Media Manager
Video Analytics Technology Accurately Captures, Tracks and Analyzes Faces, Generating Real-Time Audience Data
Audience Measurement with Video AnalyticsPersonalization
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#4: Account PlanningRecruiting
Benefits Admin and Contract Negotiation
Client-Vendor Product Collaboration
Product Launches
Audits and Legal Practices
Customer Satisfaction and Relationship Building
Sales Deal Closure
Customer Strategic Dialog
Customer Negotiations
Mergers and Acquisitions
Corporate Governance Meetings
Internal Business Meetings
Board Meetings and Press Conferences
CIO/CTO
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Pick One!
21© 2009 Cisco Systems, Inc. All rights reserved.
What about Tandberg?
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