Date post: | 21-Dec-2015 |
Category: |
Documents |
View: | 218 times |
Download: | 1 times |
Unified Communications: Drivers & Benefits
Brian Fenix
Business Development Manager
Unified Communications and Collaboration
HP Services
Brian Fenix
Business Development Manager
Unified Communications and Collaboration
HP Services
HP Overview
The worlds largest IT company - $104bn FY07
The worlds 6th largest software company
Ranked the 8th most sustainable corporation in the world by the The Global 100.
Enables more than 200 million mobile phone subscribers.
Powers 106 of the world’s 120 stock exchanges
$5bn Health and Life Science business
HP Services are one of the largest System Integration partners for both Microsoft and Cisco WW
The Microsoft and HP partnership is one of the oldest of its kind in the industry with more than 20 years of combined marketplace leadership. Our focus on innovation and synchronization, our technical expertise and track record, and stability-driven approach enable us to offer proven
Frontline Innovation for the way you run your business.
The benefits to customers:The benefits to customers:• Adaptability• Credibility• Stability
The benefits to customers:The benefits to customers:• Adaptability• Credibility• Stability
HP / Microsoft Frontline Partnership
Reducing HP’s climate impact
HP’s goal is to reduce the
combined energy consumption of
our operations and products to 20%
below 2005 levels by 2010.
Enabling our customers to developsustainable computing plans
Re-designing data centres to make the best of smart cooling technologies
Archiving and data management processes Automation of energy saving procedures Virtualisation – partitioning large servers to run multiple
operating systems and thus increasing utilisation Deployment of thin clients for desktop users Mobile computing and remote working technologies which
transform the workspace and reduce energy costs Slashing travel costs through video conferencing
Research by Royal College of Physicians – Feb. 2008
Annual savings of 60,000 tonnes of carbon dioxide (CO2) and around £121m on travel costs could be achieved if 3% of NHS trusts used standard conferencing technology, according to research by the Royal College of Physicians.
Unified Communications & CollaborationKey Benefits
Reduce CO2 footprint
Streamline IT and facilities management
Enhance collaboration and service delivery
Drive significant time savings for employees
Unified Communications and Collaboration
As of Aug 20, 2007
Market MomentumMarket Momentum
Healthcare Objectives and Challenges
Integrate and transfer Integrate and transfer medical information from medical information from various systems various systems
Enable effective Enable effective communication between communication between caregivers and patientscaregivers and patients
Improve real-time Improve real-time collaboration among collaboration among care teams who consult care teams who consult on patient careon patient care
Support staff training and Support staff training and continuing medical continuing medical educationeducation
Connect IT at the hospital Connect IT at the hospital with remote with remote environmentsenvironments
Healthcare ObjectivesImproving patient outcomes while managing costs and privacy
Reduce medical errors Reduce medical errors and promote patient and promote patient safetysafety
Traditional Hospital design – multiple proprietary networks
24/7 MonitoringBreakdownPlant TuningConditioned MonitoringCar Park Utilisation
FIREFunctionality checksDetector serviceFire, Life, Safety
ACCESSDoorsBuildingsOccupancyFeed Forward
ENERGYUtility Monitoring(Elec/Water/Gas/Oil)Tenant BuildingAir/WaterHeatLightingBack-up Generation
HVACAir-Handling UnitBoilersPumpsFansEnergy ControlVariable Air VolumeAir Quality
LIFTSBreakdownMaintenanceTraffic Performance
SECURITYDoors/CamerasPIRIntegration
LIGHTINGSchedulesOccupancy Sensing
COMMUNICATIONSVoice/Video/Data
Multiple Control Environments
Central Monitoring & Control
24/7 MonitoringBreakdown AlarmsCentral Plant TuningHVAC Conditioned Car Park Utilisation
FIREFunctionality checksDetector serviceFire, Life, SafetyIP Gateway to 1st Responder
ACCESSDoorsBuildingsOccupancyFeed Forward
ENERGYUtility Monitoring(Elec/Water/Gas/Oil)Tenant MonitoringAir/WaterHeatLightingBack-up Generation
HVACPerformance OptimisationAir-Handling UnitBoilersPumpsFansEnergy ControlVariable Air VolumeAir Quality
LIFTSBreakdownMaintenanceTraffic Performance
SECURITYDoors/CamerasPIRIntegration
LIGHTINGSchedulesOccupancy SensingTenant Metering
COMMUNICATIONSVoice/Video/Data
Digital Hospital Design – single converged IP network - the new utility
Whatever you’re using
Whatever you’re doing
Wherever you are
HP’s vision ofUnified Communications and Collaboration
At your Desk
Branch Office
In the Air
On the Road
UnifiedCommunications
& Real-time Collaboration
BusinessApplicationsIntegration
Head Office
PC
MobilePhone
PDA
At Home
Desk Phone
Blackberry
Unified Communications & Collaboration Value to Healthcare Providers
Reduced medical errors and improved patient safety
Improved productivity for healthcare professionals
Improved access to patient information at the point of care
Improved healthcare worker job satisfaction
Simplified compliance with HIPAA and/or other regulatory mandates
Helpful tools for controlling the rapid rise in healthcare costs
Better quality patient care
Improved patient satisfaction and patient care outcomes
ScenarioMedical Training and Education
Keep the care team up-to-date with medical advances and policies
KPIs
Industry Drivers
Industry Benefits
Improved caregiver skill level, expertise,
and reputation
Improved productivity through employee
convergence on medical care, diagnoses, and
consultations
Improved compliance with regulations,
such as HIPAA
Expensive to train and educate staff, and to lead team-
building from remote locations
Standard procedures needed to improve operating model
Inefficient collaboration for clinical and
research meetings
Medical Training and Education Keep the care team up-to-date with medical advances and policies
Training completion,
accreditation rates, and meeting attendance
Certificationlevel
Reduced medical errors and improved
processes and patient outcomes
Better adherenceto requirements and procedures
Required accreditation and
regulatorycompliance to avoid
liability events
Bucks New University
Partnership with HP covering both the delivery of IT infrastructure requirements and an enhanced learning experience, includes:
– implementing Voice over IP (VoIP) for all internal telephony requirements– implementing wireless networks throughout the High Wycombe campus– re-architecting the current data network– introducing an integrated access and security capability on the campus– enabling location independent learning for nursing students in Uxbridge– providing fully interactive computer based learning environments– implementing a multimedia resources capability with access to major
reference sources– developing e-learning and distance based learning, making full use of inter-
activity and real-time methods
York Health Trust
HP Services and implemented a high speed convereged network and IP telephony at York Health Trust.
Single voice and data network slashed management costs
Network provided the foundation for advanced applications to improve patient care and streamline collaboration with partner care providers.
Unified Communications and Collaboration Journey
Evolution rather than revolution
Large installed base of mobile devices PBX with various applications IP network in place Data center operational Data messaging system – e-mail, instant messaging Support & management in place
….50-75% of solution components already in place
Where are organizations today?
Select core components– Identity & presence
– Collaboration
– Voice & conferencing
– UM & telephony
Understand the key touchpoints– Governance
– Security
– Application & workflow integration
– Service Management
Build the right foundation UC Infrastructure Servers - Network – Directory - PC - PDA
UC Business IntegrationSecurity – Applications – Control – Governance - Transformation
BusinessPeople & Org.GovernanceOper. & Mgmt
UC Core Components
Productivity & Collaboration
Unified Messaging
Voice & Conferencing
Identity & Presence
FocusArea
Unified CommunicationsBuilding the Solution
26 April 18, 2023
Using common infrastructure, management, securityand standardized HW/ SW platforms
Tailored to the unique requirements of individual clients
Mobile telephony -
IP telephony -
Enterprise applications -
IP network upgrade -
WLAN networking -
Portal -
E-mail upgrade -
Unified Messaging -
Collaboration (audio/video) -
Presence/Instant Messaging -
Management -
Time
Company ACompany B
Solution elements
12
3
4
5
6
7
8
9
10
11
1
2
3
4
56
7
8
9
Phased approach
The UCC Journey is different for everyone
27
HP Unified Communications
HP Unified Communications Step by Step Methodology
HP UC Components :Services solutions, to help Plan Implement and Support UC strategyTechnology solutions, from HP and leader UC solution partners
Solutions
UC Business IntegrationSecurity – Applications – Control – Governance - Transformation
UC Infrastructure Servers - NetworkData Centers - PC - PDA
UC Solutions
Productivity & Collaboration
Unified Messaging
Voice & Conferencing
Identity & Presence
Evolutionary Consulting & System Integration Approach
Roll-out
Pilot
Design
Strategize
Analyze
Identify
VerifySupport
Manage
28April 18, 2023
Follow up
UCC Executive Briefing Center Offerings– Discovery Workshops
– Assessment Workshop (Business/Functional/Technical)
– Strategy & Visioning Workshops
– UCC Demo
– Duration: Half Day, Full Day, 2 Half Days , 2 Full Days
– Featured UCC technology from Microsoft, Cisco, Nortel & Ericsson
HP UC Roadmap Service– Ensuring business & IT alignment
– Recommending approach and investments
– Identify future state and implications
– Roadmap & measure
Pilot & Implementation Services
29
Why HP & Microsoft for your Unified Communications
Focus on business value first. – Improve ROI and reduce payback period
Risk less and evolutionary approach.– Maximize investments– Industry best practices approach– Step approach
Enabling the complete vision– Complete product and services offering from mobility to infrastructure – Business Application and Business Operations complete offering
Leveraging actual desktop and network investments – Leading UC Technology integration capability
29