Universität Essen

Jean-François RAFFESTINRegional Vice-President

Business Development

Polycom EMEA

Polycom Office, the integrated Polycom Office, the integrated conferencing futureconferencing future

Universität Essen

Polycom in shortPolycom in short

• Rich-media communication business#1 in Group Video Endpoints 63%

Wainhouse Research – Q2 2002

#1 in Network Systems 52% Frost & Sullivan – 1H 2001

#1 in Audioconf. Endpoints 76% Frost & Sullivan - 2000

• $386M revenues in 2001, no debt, cash in the bank• 1200 employees, 450 Engineers• 350 patents issued / pending, $60M R&D in 2001• Worldwide company

Universität Essen

Videocommunication …Videocommunication …

• A necessity– Today’s communications have to be quick

– Technology is available

– Can’t refuse to add visual dimension !

• For everyone– Products are affordable !

– No exclusion !

Universität Essen

Users need …Users need …

• Appropriation– PC, cell phones, cars…

• Proximity– all your data is in your PC, all tools on your desk,

your desk follow you !

• Timeliness– need to meet, can’t physically … is a meeting

room system the solution ?

Universität Essen

Videocommunication, for PolycomVideocommunication, for Polycom

It’s personal

it’s now It’s IP

on my desk !

Universität Essen

Think of it twice !Think of it twice !

$20k group system in a room, need to book, need to go there, can’t use if room occupied …

You restrain videocommunication

same cost, bring ISDN line in gateway, install ViaVideo’s, add 8-port passive hub

You facilitate videocommunicationYou facilitate videocommunication

gateway

Universität Essen

Universität Essen

Increasingly complex environmentIncreasingly complex environment

ISDNPSTN IP

Me You

GSMFrameRelayATM

1996 1997 1998 1999 2000

T.120

Universität Essen

What is « the Polycom What is « the Polycom OfficeOffice™™ » ? » ?

• For us, internally , its a guide !

• For you, it’s our value proposition :

Offer the end-user the maximum flexibility Offer the end-user the maximum flexibility and simpliest access to its tools, whilst and simpliest access to its tools, whilst shifting the increasing complexity to the shifting the increasing complexity to the back office back office

Universität Essen

The Polycom The Polycom “front”“front” Office Office™™

One-dialOne-dial

ISDNISDN

1996 1997 1998 1999 2000

WebOfficeTM

videomailvideomail

Universität Essen

The Polycom The Polycom “front”“front” Office Office™™

One-dialOne-dial

ISDNISDN

1996 1997 1998 1999 2000

WebOfficeTM

videomailvideomail

Universität Essen

The Polycom The Polycom “front”“front” Office Office™™ Appliances made our success !Appliances made our success !

• Affordable

• Easy to use

• Easy to install

• Extremely reliable

Universität Essen

The Polycom The Polycom “front”“front” Office Office™™ Telephony FeaturesTelephony Features

• Call Forwarding to Voicemail Extension:– Busy, No Answer, Unconditional

• Hunt Groups– Join or Leave Hunt Group from the Endpoint,

enabling Video Call Center Capability

• 1-button dial– ISDN/IP, ctry codes, PABX/Gtw prefix, congestion,

cost …– just choose a name from Global Directory !

Universität Essen

The Polycom The Polycom “front”“front” Office Office™™ Ad-hoc multipoint conferencingAd-hoc multipoint conferencing

AlainTatianaBrittMichael

ConferenceConference

Universität Essen

The Polycom “front” OfficeThe Polycom “front” Office™ ™ WebWebOfficeOffice™ integration™ integration

• Audio & Video

• Initiated / terminated by owner– Generates dial in number– Displayed to all guests– Number also displayed in toolbar

• Mixed media– Guests may connect with any combination

Universität Essen

Working together to deliver what customers want :

The Polycom “back” OfficeThe Polycom “back” Office™™The Polycom “back” OfficeThe Polycom “back” Office™™

• Ease of Use, IT friendly

• Reliability, Scalable

• Manageability

• Access Anytime Anywhere

• Fully integrated

• Leverages their network

• Simplified management

System Management

ConferenceManagement

Call Control

NetworkInfrastructure

System Management

ConferenceManagement

Call Control

NetworkInfrastructure

WebCommander™WebCommander™

Directory ServicesDirectory Services

PathNavigatorPathNavigator

Global Management System™

Global Management System™

MGC-100™ MCU,

Gateway, VoicePLus

MGC-100™ MCU,

Gateway, VoicePLus

Polycom Accelerated Polycom Accelerated Communication ArchitectureCommunication Architecture

Universität Essen

Nugode

Aabhar Sogal Dhaniawad

Shukran A Dank

Diolch Yn Fawr Thank You

Grazie Merci

Blagodaria

Mafgarna Diarama Gracias Dank u wel

Tlho’

Dank Ye Vell

Obrigado Todah

DankeDanke

Universität Essen