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P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
July - 2013 OM Update
Fantastic Facts from your Fabulous Customer Service Folks
Jessica’s new bundle!
Castro’s Corner
Jack in the Box
The difference between stupidity and genius is that genius has its limits. - Albert Einstein
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
Fantastic Facts from your Fabulous Customer Service Folks
- Secure
- Available 24/7 from any browser
- Role-based content
- Free for our customers
Coming soon to a PC
and smart device near
you. The exclusive…
…Stay Tuned!
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
Fantastic Facts from your Fabulous Customer Service Folks
Inside The OM Updater you will find your order’s status by name or order
number. You’ll find out if we have a 32x34x4 Salisbury Pink memorial for
your new customer.
Everything you have always wanted to know about OM’s granite memorial
underworld will be revealed.
The OM Updater is designed to delineate between those that will and those that won’t see pricing.
Best of all you have control. The OM Updater is better than sliced bread, better than Woodstock,
better than an Iphone, or the S4!! Oh wait, you’ll be able to check from them both!! The OM
Updater is better than fireworks. In fact, it will cause you to light up light a bottle rocket when you
discover its secret powers. So as we edge ever closer to the unveiling, your mission (should you
choose to accept it) is to prepare yourself to be wowed. Prepare your peeps to be wowed, and
decide who amongst you is worthy of this glimpse into OM’s granite memorial underworld.
….coming sooner than you think!!!
July - 2013 OM Update
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
I am sure that we can all relate to this. The stress of getting everything done before Memorial Day
can really take its toll; even in the months following, we stay busy and stress can be a factor. To avoid
this kind of chaos, here’s what we suggest……Stay Calm, make sure to take breaks, stay calm and focused,
stay calm, don’t forget to ask for help when you need it, and finally—stay calm. We hope that as the
summer progresses, we all remember we are a team and our goal is to provide the best service we can
for your families. Please never hesitate to give us a call for help.
Our Fabulous Customer Service Folks are here to be frantic and crazed for you so you can relax
while serving your family. We will find your order and make sure it is taken care of even if it means
tearing apart the computer! So remember, in the words of one of our most Fabulous Customer Service
Folks “don’t you worry your pretty little head”, we’ll take care of you and your families!
Here is John the entire month before
Memorial Day. Frantic, crazed and
ready to explode!
Here is John when he is on vacation. He is calm,
relaxed and ready for anything.
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
What you see here is a
photo of the first actual
OM grandbaby in the
oven. Jessica “Awesome”
Barton (see her business
card) will be delivering
us an Anthony or
Antoinette (please
submit name
suggestions!!) sometime
My daughter, Jessica (aka
Boots) has been on an All Star
Cheer team for the past three
years. Her last performance of
the season was on April 6 & 7
at the Anaheim Convention
Center in California and I had
the privilege of being able to
travel with her team and
watch her perform. The name
of her cheer club is Wolfpack
Athletics in Gresham, OR and
her team name is Kenai. They were in the Small Gym Large Junior Level 2 category
and their team placed third. CONGRATULATIONS for a job
well done and a lot of hard work, drama, tears, sore
muscles (and did I say drama) over the past season. Her
team consisted of 9-15 year old girls (she is 15). We are
now gearing up for a new season in which she has been
placed on a Level 2 and a Level 3 team. We are looking
forward to many more hours of gym time and lots of
competitions. Their big end of the year competition will
be in Dallas, TX this coming season. I have been dragged
kicking and screaming into being a “Cheer Mom” but have
loved every minute of it, and the waiting in hard metal
chairs with lots of screaming boys & girls along with
parents for that very special 2 ½ minutes to see her
perform is so worth it.
On a side note Boots was able to meet up with her birth
mother and birth father along with three half siblings in
Anaheim which was the highlight of her trip. She had
never met two of her half siblings and had only met one of
her half-sisters about 10 years ago. They were all at her
performance which made the trip even more special.
in December. We will be putting baby bump pics
on our Facebook site as we go along so be sure
to like our OM Facebook page and see the
progress of OM’s first grandchild!!!! We’re so
proud!!!!
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
July - 2013 OM Update
Call or email our office for
information on these great
products:
P.O. Box 787 | Hillsboro, OR 97123
(800) 767-7866 | Fax: (503) 640-5563
Fabulous Training Seminars
Get signed up! Only 2 left for 2013!
September 18th
December 11th
Call or email
our office to
RSVP. Spaces
are limited!
OM Memory Tile
ensure your families’ satisfaction. The best news it can all be done electronically! So let your sales people
and your families know about OM’s Memory Tile. When you have lost everything to cremation, here’s a
way to get a little back.
You can also view this on our website to show families at www.Oregonmemorials.com.
do these quickly and inexpensively and as
you can see (insert photo) they look great.
Families that recognize the value and
affordability have ordered 10-15 of them
for all members of the remaining family.
With special quantity discounts, these are
an affordable way to encourage
memorialization, increase revenue and
endear families to your facility for services.
We will take the photo and the ideas
of imagery (college logo, etc.) and get you
a proof in record time allowing you to
What do you do when families take the ashes home?
Since most of your revenue sources are being usurped by cremation here’s an idea. We have
developed over the years and continue to produce 6”x6” black tiles that are lasered with name dates
portrait and life elements for families to take home and place with the ashes. We call them the OM
Memory Tile. Even if families choose to scatter it’s an opportunity for the family to memorialize at home
and a way for you to capture a few extra dollars in the ever shrinking cremation revenue market. We can