New Features for the Project Team and Administrators upgrading to Workforce Timekeeper 8.x
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Timekeeper 8.1 that support key employee, managerial and administrative tasks.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Timekeeper. Implementation guidelines for features are also provided with the course. Key functional areas addressed include: general user interface and data entry changes, scheduling employees, reporting and auditing enhancements, managing accrual data, controlling access to data and managing pay policies.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new Workforce Timekeeper feature meets a business need in your organization
• Recognize the implementation decisions required in order to utilize each new feature
• Implement each new feature as applicable
Audience Project team staff responsible for reviewing and supporting new Workforce Timekeeper features released in 8.
Course Description Is your organization prepared to take full advantage of your investment in Workforce Central version 8.1? Having a solid plan to smoothly transition your end users to your new Kronos software is crucial to the success of your upgrade. This session will introduce you to the key considerations for users around upgrading your software and the importance of creating a change management plan for the transition. As part of the session you will learn about major version 8.1 features, their benefits, and adoption considerations. The session will also introduce you to key resources available in KnowledgePass to increase your understanding of version 8.1.
Objectives After completing this course, you should be able to:
• Identify the major version 8 features and their impact on the way your end users use Kronos software to do their work
• Identify three strategies to prepare your organization for changes associated with your Workforce Central upgrade
• Begin to develop a change management plan to help your users fully embrace their new version 8 software
Audience This course is designed for those responsible for all phases of introducing the Workforce Central 8 upgrade to an organization, including project team members, training managers, HR, and other project stakeholders.
Course Description KnowledgePass™ provides employee training kits that training managers can tailor and use to deliver training to their employees.
Employee Training Kits KnowledgePass provides the following employee training kits:
• Workforce Central: Upgrading to the Navigator Employee Training Kit
• Workforce Central: Timestamp and Timecard – Entering Time Employee Training Kit (offered in English, French, Spanish, German, and Simplified Chinese)
• Workforce Timekeeper: Entering Time Terminal Employee Training Kits for Kronos 4500 and Touch ID, InTouch and Touch ID, and InTouch and Touch ID Plus (offered in English, French, Spanish, and Simplified Chinese for the InTouch kits)
• Workforce Scheduler: Self-Service for Scheduling Employee Training Kit (offered in English, French, and German)
• Requesting Leave Employee Training Kit
• Workforce HR: Employee Self Service Training Kit
• Workforce HR: Performance Review Employee Training Kit
• Workforce Activities: Entering Activities Employee Training Kit
• Workforce Mobile/Tablet: Performing Employee and Manager Tasks Training Kit
• Attestation Tool Kit Employee Training Kit
• User Adoption Tool Kit\
Audience The kits are designed for training managers or administrators who train employees to perform common tasks.
Content Kits include the following materials:
• Microsoft PowerPoint presentations that explain key concepts and how to perform common tasks
• Job aids covering common employee tasks
• You can tailor the presentation and job aid files to reflect your business practices Note: To supplement the kit, How To simulations demonstrating common navigation techniques are also available on Kronos KnowledgePass™
Prerequisites
• Microsoft PowerPoint and Microsoft Word skills are required to customize the contents of the kit.
Course Description This self-paced learning course is designed to help Administrators plan, configure, test and deploy navigators and widgets for managers and employees. Configuring widgets, alerts, wizards, and workspaces helps you create navigators specific to different job roles in your organization.
You will learn how widget parts, widgets, alerts, wizards and workspaces are related to one another. Using different case study examples throughout the tutorial, you identify critical navigator components and explore various configuration options. Using practice exercises and a sandbox, you configure sample widgets, workspaces, alerts, and navigators for a manager or employee role. Guidelines for testing and deploying navigators in your organization are also covered.
Objectives After completing this course, you should be able to:
• Analyze a manager’s needs for a suitable navigator
• Analyze an employee’s needs for a suitable navigator
• Follow a structured process to configure, deploy, and test navigators
Audience Application Administrators, Project Team members, and Help Desk Specialists.
Prerequisites
• Experience using or administering Workforce Timekeeper or Workforce Scheduler
Course Description This self-paced learning program is designed to provide IT staff who will assist Kronos staff in performing an upgrade of their Workforce Central 6.0 or later environment to release 8.1. It includes guidelines on how to prepare their environment for a Workforce Central upgrade. It also provides an overview of the tasks that will be performed by the Kronos staff so that IT staff knows what to expect during the upgrade process.
NOTE: This course focuses on the upgrade process from Workforce Central 6.0 or later to 8. Customers upgrading from 4.3 or 5.x will also need information on a few additional upgrade tasks. Detailed information on completing these additional tasks is available on KnowledgePass.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to assist Kronos staff with the following tasks:
• Plan an upgrade of a Workforce Central 6.0 or later environment for Workforce Central 8
• Gather required data needed to perform pre-upgrade tasks such as verifying hardware requirements, running essential scripts, and performing database reconciliation and maintenance tasks
• Review upgrade tasks for key Workforce Central products
Audience IS/IT Specialists and Database Specialists.
Upgrading from Connect 6 to Workforce Integration Manager
Delivery Method: Self-Study
Audience: IT/IS
Course Description This self-paced course is designed to familiarize you with the differences between Workforce Connect 6.0 and Workforce Integration Manager. This course combines recorded lecture, demonstration hands-on practice exercises.
Objectives After completing this course, you should be able to:
• Describe the architectural changes implemented by Workforce Integration Manager
• Run interfaces within Workforce Central
• List the differences between Workforce Integration Manager and Workforce Connect
• Describe the deployment process
• Upgrade interfaces and links
• Describe work-around techniques for changed functionality
• Create access profiles for interface users
• Set up record retention policies for interface results
Audience Database Specialists, IS Specialists, Help Desk Specialists.
Prerequisites
• Experience and familiarity with Workforce Connect
New Features Overview for the Project Team and Administrators upgrading to Workforce Scheduler 8.x
Delivery Method: Self-Study
Audience: IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Scheduler 8.1 that support key employee, managerial and administrative tasks.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Scheduler. Implementation guidelines for features are also provided with the course. Key functional areas addressed include: Workforce Scheduler tools, schedule creation, schedule maintenance, and employee self-service for scheduling.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Project team staff and application administrators who are responsible for reviewing and supporting new Workforce Scheduler features released in 8.1.
New Features Overview for the Project Team and Administrators (Forecaster/Budgeting/Task Mgmt)
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Forecast Manager, Workforce Task Management, and Workforce Budgeting 8.1 that support key employee, managerial and administrative tasks.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Forecast Manager, Task Management, and Workforce Budgeting. Implementation guidelines for features are also provided with the course. This course presents enhanced usability features, and new managerial tools,
Note: For enhanced scheduling features, refer to the Workforce Scheduler 8.1 New Features Overview course.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Administrators and project team staff responsible for reviewing and supporting new Workforce Forecast Manager, Task Management, or Workforce Budgeting features released in 8.1.
Prerequisites
• Experience using or administering Workforce Forecast Manager, Workforce Task Management or Workforce Budgeting
New Features Overview for the Project Team and Administrators upgrading to Workforce HR and Workforce Payroll 8.x
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce HR and Workforce Payroll 8.1 that support key employee, managerial and administrative tasks.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce HR and Workforce Payroll. Implementation guidelines for features are also provided with the course. Key functional areas addressed include: general user interface and navigational changes, reporting and security enhancements.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Administrators and project team staff responsible for reviewing and supporting new Workforce HR and Workforce Payroll features released in 8.1.
Prerequisites
• Experience using Workforce HR and Workforce Payroll
New Features Overview for the Project Team and Administrators upgrading to Workforce HR 8.x
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce HR 8.1 that support key employee, managerial and administrative tasks.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce HR. For project team members, implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: general user interface and navigational changes made to the self service applications.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Administrators and project team staff responsible for reviewing and supporting new Workforce HR features released in 8.1.
New Features Overview for the Project Team and Administrators upgrading to Workforce Payroll 8.x
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Payroll 8.1 that support key payroll tasks.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Payroll. For project team members, implementation guidelines for features are also provided with the course. Key functional areas addressed include: general user interface and navigational changes made to the Payroll Processing pages, and enhancements to payroll processing functions.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Administrators and project team staff responsible for reviewing and supporting new Workforce Payroll features released in 8.1.
New Features Overview for the Project Team and Administrators upgrading to Workforce Absence Manager 8.x
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Absence Manager 8.1 that support key accrual, attendance, and leave tasks. Separate courses are available for the different roles that use Workforce Absence Manager, which include manager and application administrator/project team.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Absence Manager. For project team members, implementation guidelines for features are also provided with the course. This course presents enhanced usability features, enhanced alerting and notification features, and improved information access so that you can see how each new feature helps improve efficiency and accuracy with your Workforce Absence Manager system.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Project team and application administrators who are responsible for reviewing and supporting new Workforce Absence Manager features released in 8.1.
New Features Overview for the Project Team and Administrators upgrading to Workforce Activities 8.x
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Activities 8.1 that support Grant & Project Tracking widget for monitoring and managing hours and costs against configurable targets, integration of activities in the HTML5 timecard, and support for professional employees using a project based timecard.
New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Activities. For project team members, implementation guidelines for features are also provided with the course.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Project team and application administrators who are responsible for reviewing and supporting new Workforce Activities features released in 8.1.
Workforce Tablet & Workforce Mobile Implementation Essentials
Delivery Method: Self-Study
Audience: Project Team, IT/IS
Course Description This self-paced learning course contains content describing the new and enhanced features in Workforce Central and Workforce Mobile 8.1 that support key employee, managerial and administrative tasks.
New features are presented in the Release Notes documents so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Mobile.
Note: Make sure you select the New Features course that reflects what version you are upgrading from.
Objectives After completing this course, you should be able to:
• Determine if each new feature meets a business need in your organization
• Recognize the implementation decisions required in order to use each new feature
• Implement each new feature as applicable
Audience Project team and application administrators who are responsible for reviewing and supporting new Workforce Mobile features released in 8.1.
Course Description Changing business climates often require changes to pay rules. As the person responsible for implementing these changes, you want to make sure that they affect the right employees, and only those employees.
Objectives After completing this tutorial, you should be able to:
• Identify why assessing the impact of pay rule changes is important
• List and order the five steps in the Pay Rule Change Process
• Describe how the Pay Rules Anatomy assists in finding the affected components of a change request
• Recognize the four areas of the Pay Rules Worksheet
Audience This self-paced learning course is designed for anyone who supports the Workforce Central Suite of products to set up and maintain pay rules configuration.
Workforce Central 8.1 Train-the-Trainer – 1 participant
Course Number: 9999750-0, 9999751-0 Delivery Method: Virtual or On-site Classroom
Audience: Individuals identified as end user trainers
Course Description The purpose of the Train-the-Trainer program is to help you successfully deliver Kronos Workforce Central software training to manager and employee end users in your organization. Components of this program include: A welcome packet that provides guidance early in the implementation process on developing your Kronos training program.
Access to adaptable course content (a course guide with exercises for managers; presentation files and job aids for employees) covering common tasks performed in Workforce Central. You can use this course content as the starting point for preparing training for your organization (a KnowledgePassTM subscription is required to access courseware materials).
Workforce Central product training on manager-level tasks (optional).
A follow-on consulting session that covers creating and implementing your Kronos training program, recommended training practices, and expert tips on adapting your Kronos training content (optional).
The Workforce Central product training included varies according to the Workforce Central modules included in your Train-the-Trainer program:
Module Included Optional Product Training
Workforce Timekeeper Public class: WTK 8.1 Managing Timecards and Schedules
Workforce Scheduler (Core) One free seat in your organization’s private class: Workforce Scheduler 8.1 Creating & Managing Schedules
Workforce Scheduler (Healthcare) Public class: Workforce Scheduler 8.1 Creating & Managing Schedules for Healthcare
Workforce Scheduler with Workforce Forecast Manager (Retail)
Public class: Workforce Scheduler w/WFF 8.1 Managing Forecasts and Schedules
Objectives After completing this program, you should be able to:
• Strategize for your Workforce Central end user training rollout
• Define and explain common Workforce Central tasks for managers and employees in your organization
• Adapt provided course content to meet the needs of end users in your organization
• Identify KnowledgePass resources to supplement and support your training strategy
• Prepare to deliver Workforce Central training content to end users
Audience Individuals responsible for delivering Workforce Central training to end users in the organization. This includes company trainers, project team members, super users or others within the company designated to deliver training.
Prerequisites • None
• Advanced preparation-None
Delivery Type: Instructor Led Training
Duration: Varies depending on the Workforce Central modules included in your Train-the-Trainer program (see table
above)
Price: Varies depending on size of organization
Course Level: Introductory
CPE: Varies depending on the Workforce Central modules included in your Train-the-Trainer program (see table above)
Audience: Individuals identified as end user trainers
Course Description
The purpose of the Train-the-Trainer program is to help you successfully deliver Kronos Workforce Central software training to manager and employee end users in your organization. Components of this program include:
A welcome packet that provides guidance early in the implementation process on developing your Kronos training program. Access to adaptable course content (a course guide with exercises for managers; presentation files and job aids for employees) covering common tasks performed in Workforce Central. You can use this course content as the starting point for preparing training for your organization (a KnowledgePassTM subscription is required to access courseware materials). Workforce Central product training on manager-level tasks (optional). A consulting session that covers creating and implementing your Kronos training program, recommended training practices, and expert tips on adapting your Kronos training content (optional).
Objectives
After completing this program, you should be able to:
• Strategize for your Workforce Central end user training rollout
• Define and explain common Workforce Central tasks for managers and employees in your organization
• Adapt provided course content to meet the needs of end users in your organization
• Identify KnowledgePass resources to supplement and support your training strategy
• Prepare to deliver Workforce Central training content to end users
Audience Individuals responsible for delivering Workforce Central training to end users in the organization. This includes company trainers, project team members, super users or others within the company designated to deliver training.
Prerequisites
• None
• Advanced preparation-None
Delivery Type: Instructor Led Training, Virtual
Duration: The Train-the-Trainer program duration varies according to the Workforce Central modules included
in your program:
• Workforce Timekeeper – 1 day
• Workforce Absence Manager: Attendance – 1 day
• Workforce Scheduler (Core) – 2 days
• Workforce Scheduler (Healthcare) – 3 days
• Workforce Scheduler with Workforce Forecast Manager (Retail) – 2 days
• Durations listed are the maximum duration – some organizations may complete their Train-the-Trainer session in fewer days based on participant familiarity with Workforce Central and/or training deployment.
Price: Varies depending on size of organization
Course Level: Introductory
CPE: Varies depending on the Workforce Central modules included in your Train-the-Trainer program (see table
