User Manual WebAccess + IMM Touch Seriesdownloadt.advantech.com/ProductFile/Downloadfile1/1... ·...

User Manual

WebAccess + IMM Touch Series

Advantech Intelligent Services Interactive Digital Signage Management System (Touch Version)

CopyrightThe documentation and the software included with this product are copyrighted 2014by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the rightto improve the products described in this manual at any time without notice. No partof this manual may be reproduced, copied, translated, or transmitted in any form orby any means without the prior written permission of Advantech Co., Ltd. Informationprovided in this manual is intended to be accurate and reliable. However, AdvantechCo., Ltd. assumes no responsibility for its use, nor for any infringements of the rightsof third parties that may result from its use.

AcknowledgementsIntel and Pentium are trademarks of Intel Corporation.Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.All other product names or trademarks are properties of their respective owners.

Product Warranty (2 years)Advantech warrants the original purchaser that all of its products will be free fromdefects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products that have been repaired or altered bypersons other than repair personnel authorized by Advantech, or products that havebeen subject to misuse, abuse, accident, or improper installation. Advantechassumes no liability under the terms of this warranty as a consequence of suchevents.Because of Advantech’s high quality-control standards and rigorous testing, mostcustomers never need to use our repair service. If an Advantech product is defective,it will be repaired or replaced at no charge during the warranty period. For out-of-war-ranty repairs, customers are billed according to the cost of replacement materials,service time, and freight. Please consult your dealer for more details.If you suspect the product is defective, follow the steps listed below.1. Collect all information about the problem encountered. (For example, CPU

speed, Advantech products used, other hardware and software used, etc.) Note anything abnormal and list any onscreen messages received when the problem occurs.

2. Call your dealer and describe the problem. Please have your manual, product, and relevant information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return merchandize authorization) number from your dealer. This allows us to process your return more quickly.

4. Carefully pack the defective product, a completed Repair and Replacement Order Card, and proof of purchase date (such as a photocopy of your sales receipt) in a shippable container. Products returned without proof of purchase date are not eligible for warranty service.

5. Write the RMA number clearly on the outside of the package, then ship the product prepaid to your dealer.

Part No. 2008PTWM50 Edition 1Printed in Taiwan January 2015

WebAccess + IMM Touch Series User Manual ii

Declaration of ConformityCE
This product has passed the CE test for environmental specifications when shieldedcables are used for external wiring. We recommend the use of shielded cables. Thistype of cable is available from Advantech. Please contact your local supplier forordering information.

CE

This product has passed the CE test for environmental specifications. Test conditionsfor passing included the equipment being operated in an industrial enclosure. To pro-tect the product from damage resulting from electrostatic discharge (ESD) or electro-magnetic interference (EMI) leakage, we strongly recommend using CE-compliantindustrial enclosure products.

FCC Class B

This equipment has been tested and found to comply with the limits for a Class B dig-ital device, pursuant to part 15 of the FCC regulations. These limits are designed toprovide reasonable protection from harmful interference in residential installations.This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interfer-ence to radio communications. There is no guarantee that interference will not occurin specific installations. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on,users should attempt to correct the interference using one or more of the followingmeasures: Reorient or relocate the receiving antenna. Increase the distance between the equipment and receiver. Ensure the equipment is connected to an outlet on a circuit that differs from that

to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for assistance.

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Technical Support and Assistance1. Visit the Advantech website at http://support.advantech.com to obtain the latest

product information.2. Contact your distributor, sales representative, or Advantech's customer service

center for technical support if you need additional assistance. Please have the following information ready before calling:– Product name and serial number– Description of your peripheral attachments– Description of your software (operating system, version, application software,

etc.)– Complete description of the problem– The exact wording of any error messages

Warnings, Cautions, and Notes

Warning! Warnings indicate conditions, which if not observed, can cause personal injury!

Caution! Cautions are included to help you avoid hardware damage and data losses.New batteries are at risk of exploding if incorrectly installed. Do not attempt to recharge, force open, or heat the battery. Replace the battery only with the same or equivalent type recommended by the manufac-turer. Discard used batteries according to the manufacturer's instruc-tions.

Note! Notes provide optional information.

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Safety Instructions1. Read these safety instructions carefully.2. Retain this user manual for future reference.3. Disconnect the equipment from AC outlets before cleaning. Do not use liquid or
spray detergents for cleaning. Instead, use a damp cloth.4. For pluggable equipment, the power outlet must be located near the equipment

and easily accessible.5. Protect this equipment from humidity.6. Place this equipment on a reliable surface during installation. Dropping or letting

it fall may cause damage.7. The openings on the enclosure are for air convection to protect the equipment

from overheating. Do not cover these openings.8. Ensure the power voltage is correct before connecting the equipment to a power

outlet.9. Position the power cord so that people cannot step on it. Do not place anything

over the power cord.10. All cautions and warnings on the equipment should be heeded.11. If not used for a long time, disconnect the equipment from the power source to

prevent damage from transient overvoltage.12. Never pour liquid into the openings. This can cause fire or electrical shock.13. Never open the equipment. For safety reasons, the equipment should only be

opened by qualified service personnel.14. If one of the following situations occurs, have the equipment checked by service

personnel:The power cord or plug is damaged.Liquid has penetrated the equipment.The equipment is exposed to moisture.The equipment is malfunctioning or does not operate according to the user

manual.The equipment has been dropped and damaged.The equipment shows obvious signs of breakage.

15. Do not store this equipment in an environment where the storage temperature fluctuates below -20 °C (-4 °F) or above 60 °C (140 °F) as this may damage the equipment. The device should be stored in a controlled environment.

16. The battery is at risk of exploding if incorrectly replaced or installed. Replace only with the same or equivalent type, as recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

The sound pressure level at the operator position should not exceed 70 dB (A), asper the IEC 704-1:1982 specifications.DISCLAIMER: These instructions are provided according to IEC 704-1. Advantechdisclaims all responsibility for the accuracy of any statements contained herein.

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Safety Precaution - Static ElectricityFollow these simple precautions to protect yourself from harm and the products fromdamage. To avoid electrical shock, always disconnect the power from the PC chassis

before manual handling. Do not touch components on the CPU card or other cards when the PC is on.

Disconnect the power before implementing configuration changes. The sudden rush of power when connecting a jumper or installing a card can damage sensi-tive electronic components.

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ContentsChapter 1 Preface..................................................1
1.1 Software Applications and Background .................................................... 21.2 System Architecture .................................................................................. 21.3 Precautions ............................................................................................... 21.4 Product Description................................................................................... 3

Chapter 2 Operation Description.........................52.1 Software Execution ................................................................................... 62.2 System Login ............................................................................................ 72.3 Script Management ................................................................................... 8

2.3.1 Program Management .................................................................. 82.3.2 Program Editing .......................................................................... 102.3.3 Button Component ...................................................................... 12

2.4 Media Management ................................................................................ 142.4.1 New Directory ............................................................................. 142.4.2 New File ...................................................................................... 152.4.3 New Scrolling Text ...................................................................... 182.4.4 New Bulletin Board ..................................................................... 19

2.5 System Management .............................................................................. 202.5.1 User Management ...................................................................... 202.5.2 Account Management ................................................................. 212.5.3 Department Management ........................................................... 212.5.4 Device Management ................................................................... 222.5.5 Device Edit.................................................................................. 232.5.6 Group Management and Edit...................................................... 24

2.6 Program Dispatch ................................................................................... 252.6.1 Dispatch Schedule ...................................................................... 252.6.2 Dispatch Status........................................................................... 262.6.3 History......................................................................................... 26

2.7 Data Backup and Recovery .................................................................... 272.7.1 Data Backup ............................................................................... 282.7.2 Data Recovery ............................................................................ 28

2.8 System Logout ........................................................................................ 292.8.1 Exit .............................................................................................. 292.8.2 Quit ............................................................................................. 29

Chapter 3 Sample Demonstration .....................313.1 Device Setup........................................................................................... 323.2 Media Management ................................................................................ 333.3 New Program .......................................................................................... 34

3.3.1 Program Management, Program Edit, and Material Selection.... 343.3.2 Button Setting ............................................................................. 363.3.3 Time Setting................................................................................ 363.3.4 Dispatch ...................................................................................... 373.3.5 Device Playback ......................................................................... 38

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WebAccess + IMM Touch Series User Manual viii

Chapter 1

1 PrefaceSoftware Applications and

BackgroundSystem ArchitecturePrecautionsProduct Description

1.1 Software Applications and BackgroundThank you for purchasing WebAccess + IMM Touch Series (hereafter referred to asthis software). This software provides the platform of an interactive digital signagemanagement system and can only be operated on an Advantech industrial host com-puter.The main functions supported by this software are program layout editing, interactivebutton configuration, and Internet-based data transmissions to client devices for play-back. Using the graphics interface, operators can rapidly create advertisements andgenerate marketing content.

1.2 System ArchitectureThis software features a client-server architecture, where program and script editingare conducted on the server side. Data is then transmitted to every client device viathe Internet, and these client devices run the scripts.

1.3 Precautions1. This software can only be used on Advantech platforms or with systems certified

by Advantech. For problems resulting from operation on non-Advantech plat-forms or systems, we do not provide technical support. (The figure below shows the error message presented when the software is operated on non-Advantech platforms and systems.)

2. This software should be used in combination with third-party software, such as a video decoder, to completely display the editing screen. Please refer to the Installation Guide for further details.

3. For the operating system, we recommend using Windows Embedded Stan-dards, which have been tested on this platform.

4. The Windows taskbar is automatically hidden when the software is running and is displayed when the program is exited. If not automatically displayed, users can select “Show TaskBar” to display the taskbar.

5. For additional information regarding the data directory, auto run, and hide task-bar settings (shown in the figure below), please refer to the WebAccess + IMM Touch Installation Guide.

WebAccess + IMM Touch Series User Manual 2

Chapter 1

Preface

1.4 Product Description1. WebAccess + IMM Touch Server is installed on the server side and used to con-

duct program and script editing and dispatching, as well as remote management of all devices installed with WebAccess + IMM Touch Client.

2. WebAccess + IMM Touch Client is installed on the client side and used to receive and play programs dispatched by the server.

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Chapter 2

2 Operation DescriptionSoftware ExecutionSystem LoginScript ManagementMedia ManagementSystem ManagementProgram DispatchData Backup and RecoverySystem Logout

2.1 Software ExecutionThe software is executed automatically after installation (as shown in the imagebelow).

If the software is not automatically executed, access “Windows” -> “Programs” ->“AIS” -> “WebAccess + IMM Touch Server” -> “WebAccess + IMM Touch Server” toexecute the software manually (path shown below).


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Description

2.2 System Login

This software is a web-based system. Open Internet Explorer and enter theURL http://127.0.0.1/PST/ to start using the software.* The recommended browser is Internet Explorer 8 and above.* External connection: http://SERVER IP/PST/* The software version is indicated along the bottom of the screenshot below.

Select Language: English, Traditional Chinese, Simplified Chinese (This is the language of the operation interface, not the operating system).Default User Name and Password: admin (in lower case).


2.3 Script Management

2.3.1 Program Management

“Script” allows users to view all edited scripts and programs. In the screenshot shownabove, scripts are displayed on the left, and programs are displayed on the right.

The script management interface is shown in the image below.


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Description

1. [Script flowchart]: Access the flowchart to view the connection between each program (as shown below). Click on the program name to open the editing page.

(1). Homepage: Program on the homepage.(2). Normal: Program on a non-homepage.(3). Homepage, has been generated: Homepage program that has been gen-erated previously in the flowchart.(4). Normal, has been generated: Normal program that has been generated previously in the flowchart.

[Idle setting]: Enable idle function and set idle time. When the device is inactive for longer than the specified idle time, the idle page is displayed.[Set idle page]: Set a specific page as the idle page.[Set homepage]: Set a specific page as the homepage.[New]: Add a new program and enter the program editing page.[Copy]: Copy a program.[Remove]: Remove a program (programs cannot be restored once deleted).

2. [Directory]: Copy, remove, or rename a script.


2.3.2 Program Editing


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Description

1. Playback formats supported: [Image], [Video], [Versatile], [Scrolling], [Web], [Flash], [PPT], [Time], [Button], [TV], and [Bulletin Board].

2. Zoom options supported.3. Block setting zone: Select a block to edit from the dropdown list. Enter X and Y

coordinate values to precisely position the block. Input width and height values to quickly set the screen or block size.

4. Save and exit.5. Set the program name (required): Select a program and set the background

color, image, and music. 6. Add a new block and adjust its position and size by directly dragging the block.

Double click the block to edit it.7. Block setting zone: Select a block to edit from the dropdown list. Enter X and Y

coordinate values to precisely position the block. Input width and height values to quickly set the screen or block size.

8. Double click to edit and upload content to a block (see the image below).

Note! “Media Management” is the window for uploading and managing pro-gram materials. We recommend first uploading program materials and content before editing programs. For further details, see Section 2.4 “Media Management”.


2.3.3 Button ComponentAfter a new button component is added, click the button to view the editing block (asshown below).

Buttons enable users to carry out interactive actions. The following three interactivefunctions are provided:

[Unopened]: No action is carried out after the button is clicked. [Switching the whole page]: Switch the whole page after the button is clicked. [Switching assigned partition]: Switch a single partition after the button is clicked.

Click the pencil icon beside “Block Playlist” or double click on the block to edit thebutton pattern (as shown below).


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Description

1. Button Pattern:[Default]: General button functions.

[Mouse Down]: After the button is clicked, the text will be displayed briefly before disappearing.

[Mouse Focus]: After the button is clicked, the text will be displayed and remain onscreen.

2. Edit the button pattern.3. Preview the edited button pattern.4. Confirm: Save the edit.


2.4 Media Management

Upload, classify, and manage program materials. All materials required to edit a pro-gram are displayed here.

2.4.1 New Directory

[New Directory]: Upload, classify and manage program materials. We recommendclassifying materials according to their properties, the date and time, display location,as well as the item and program category. Please see the procedures outlined below.1. Create a subdirectory under the root directory. Enter a name for the subdirectory

and click “New Directory”. If users select a subdirectory and click “New Direc-tory”, a directory will be created on another level under the existing subdirectory. The number of directory levels is not limited in this system.

2. When a specified directory is selected, click “New File” to upload required mate-rials to the directory; or click “New Text” to add scrolling text and a format style.


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Description

2.4.2 New File

1. Click “New File” to view the local directory.

2. Add the files to be uploaded (multiple selection is supported).


3. Select the files to be uploaded and click “Upload”.

4. File upload is complete.


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5. All uploaded files are listed.

6. Delete an uploaded file.


2.4.3 New Scrolling Text

1. Save & Close: Close the page after saving all changes, or without saving. 2. Title: Enter a name for the scrolling text.

Font Family & Font Size: Select a font for the scrolling text from the dropdown list. Input a numerical value to set the font size.

3. Background Color & Text Color: Set the color of the background and scrolling text.

4. Scrolling Speed: The default value is 50. The higher the value is, the faster the text scrolling speed.Preview: Preview the effect after setting the font type, font size, and text color.Content: Enter the content of the scrolling text.

The new scrolling text will be saved in the specified directory (as shown below).


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Description

2.4.4 New Bulletin Board

1. Save & Close: Close the page after saving all, or without saving. 2. Bulletin Title: Enter a name for the bulletin board.3. Font Family & Font Size: Select a font for the scrolling text from the dropdown

list. Input a numerical value to set the font size.4. Background Color & Text Color: Set the color of the background and text.

Transparent Background: Select this option for a transparent background.5. Content: Enter the content of the bulletin board.


2.5 System Management

System management comprises “User Management” and “Client Device Manage-ment”, which are described in detail below.

2.5.1 User Management

1. [Account Management]: Create an account, set a password, and specify the authority and department. [Department Management]: Create a department group. Groups in the same department can mutually manage data.

2. [New]: Add a new account or department.[Remove]: Delete an account or department.


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Description

2.5.2 Account Management

1. [Account Information]: Edit an account, password, and/or e-mail address.2. [Department]: Select the department to which the account belongs. Groups in

the same department can mutually manage data. 3. [Authority]: Designate the administrative authority of the account. 4. [Save & Exit]: Save the settings and exit the editing page.

[Save]: Save the settings and continue editing.[Close]: Close the page without saving.

2.5.3 Department Management

1. [Department Information]: Enter the department name and description.2. [Save & Exit]: Save the settings and exit the editing page.

[Save]: Save the settings and continue editing.[Close]: Close the page without saving.


2.5.4 Device Management

1. [Device Management]: Set a new device and manage current devices.[Group Management]: Combine several devices into a group for easy manage-ment.

2. [Power On]: Select a device to remotely power on.[Restart]: Select a device to remotely restart (multiple selection is supported).[Upgrade]: Select a device to upgrade. Users should also set the playback soft-ware for remote upgrades (multiple selection is supported).[New]: Add a new device.[Remove]: Delete a device.

Click on the device status icon to view the device information (as shown in the imagein the following section). Users can view the device information, device screenshots,as well as device hardware and software status.


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Description

2.5.5 Device Edit

1. [Device Information]: Edit the device name and Client ID, and view the software version.

2. [Auto Shutdown]: Set the specific time for daily system shutdowns. 3. [Department and Group]: Select a department and add a device to a certain

group in this department (For information about adding a new group, please refer to “Group Management”).

4. [Save & Exit]: Save the settings and exit the editing page. [Save]: Save the settings and continue editing.[Close]: Close the page without saving.


2.5.6 Group Management and Edit

1. Show existing departments and manage department groups.2. Add a new group to a department.3. Select a device to be added/removed from a specific group.


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Description

2.6 Program DispatchUsers can dispatch a program and check its dispatch status and history.

2.6.1 Dispatch Schedule

1. [Overall Schedule]: Select a schedule to dispatch.[Start to dispatch]: Set a date and time for dispatch.[Activation time]: Set a dispatched program to play immediately or at another specified time.

2. [Group]: Dispatch based on group selection.[Device]: Dispatch based on device selection.

3. [Execute]: Click “Execute” after configuring all settings on this page.


2.6.2 Dispatch Status

Users can check the dispatch status of programs that are being dispatched. The pro-gram dispatch status can also be checked by department.

2.6.3 History

1. Check the dispatch history for a specific department.2. Check the dispatch history on a specific date.


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Operation

Description

2.7 Data Backup and Recovery

Access “Windows” -> “Start” -> “Programs” -> “AIS” -> “WebAccess + IMM TouchServer” -> and Click “Backup and Recovery”.


2.7.1 Data Backup

Browse to select a path for the data backup.

2.7.2 Data Recovery

Browse to select the data backup path and initiate data recovery.


Chapter 2

Operation

Description

2.8 System Logout

2.8.1 Exit

Click the “Logout” button to exit the software. Users will need to input the password tolog into the software again.

2.8.2 Quit

To quit the software, right click on the playing program and click “OK” in the pop-upwindow.*Remarks: When the player is powered on, the program is played automatically.


Chapter 3

3 Sample DemonstrationDevice SetupMedia ManagementNew ProgramDispatchDevice Playback

3.1 Device Setup“System Management” -> “Client Device Management” -> “New” -> “Input a devicename and ID” -> “Check device status”


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3.2 Media Management“Media Management” -> “New File” -> “Upload Materials”


3.3 New Program“Script Management” -> “New” -> “Input a program name” -> “Set background” ->”Adjust block size by width and height” -> “Add a new component” -> “Set the newcomponent” ->”Save & Exit”

3.3.1 Program Management, Program Edit, and Material Selection

1. Click on the required component and the corresponding block will appear in the edit area.

2. Window zoom in and out. Editing is most convenient when zoomed out. 3. Set precise X and Y coordinates, as well as the block width and height.4. Save and exit after the edit is complete.5. Program setting area.

Select the required materials by double clicking on the material component (asshown above).


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The “Image” and “Scrolling” options feature a built-in special effect preview function.Select a file and add it to the playlist, then click “Save & Exit” to complete the pro-gram edit (as shown above).


3.3.2 Button SettingButton functions can be set according to the program style. The function options are“switching a whole page” and “switching an assigned partition”.

3.3.3 Time SettingSelect a time format, font type, and font size. Users can preview the results in thearea shown below.


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3.3.4 Dispatch“Dispatch” -> “Dispatch Schedule” -> “Dispatch Information” -> “Select Device to Dis-patch” -> “Execute” -> “Dispatch Status” and “History”


3.3.5 Device Playback

The image above shows an actual device playback screenshot.


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www.advantech.comPlease verify specifications before quoting. This guide is intended for referencepurposes only.All product specifications are subject to change without notice.No part of this publication may be reproduced in any form or by any means,such as electronically, by photocopying, recording, or otherwise, without priorwritten permission from the publisher.All brand and product names are trademarks or registered trademarks of theirrespective companies.© Advantech Co., Ltd. 2014

WebAccess + IMM Touch SeriesContents1 Preface1.1 Software Applications and Background1.2 System Architecture1.3 Precautions1.4 Product Description

2 Operation Description2.1 Software Execution2.2 System Login2.3 Script Management2.3.1 Program Management2.3.2 Program Editing2.3.3 Button Component

2.4 Media Management2.4.1 New Directory2.4.2 New File2.4.3 New Scrolling Text2.4.4 New Bulletin Board

2.5 System Management2.5.1 User Management2.5.2 Account Management2.5.3 Department Management2.5.4 Device Management2.5.5 Device Edit2.5.6 Group Management and Edit

2.6 Program Dispatch2.6.1 Dispatch Schedule2.6.2 Dispatch Status2.6.3 History

2.7 Data Backup and Recovery2.7.1 Data Backup2.7.2 Data Recovery

2.8 System Logout2.8.1 Exit2.8.2 Quit

3 Sample Demonstration3.1 Device Setup3.2 Media Management3.3 New Program3.3.1 Program Management, Program Edit, and Material Selection3.3.2 Button Setting3.3.3 Time Setting3.3.4 Dispatch3.3.5 Device Playback

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