bring to conversationalinterfaces (like chatbots

and live chats) the“listening” component

Uses Of Data In Conversational Marketing

expand yourunderstanding of the

customers by analyzinghistorical data such asprevious conversations

create a perfect solutionfor customer

engagement throughchatbots, emails, phonecalls, replies on social

media, etc.

immediate process hugeamounts of data relating

to an individualcustomer

allow instantpersonalization of

messages andresponses to customers

ensure 24-houravailability of the

chatbots, increasecustomer interactions

and sales

intellspot.com