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Using Research to Design and Evaluate Pesticide Dealer
Training
Wayne Buhler, Ph.D.Pesticide Education Specialist
Department of Horticultural ScienceNC State University
http://jpse.org/v5.html
Dealer Day 2003Dealer Day 2003
A Pesticide Dealer… “…any person who is engaged in the business of distributing, selling, or offering for sale restricted-use pesticides directly to end users” (NC Pesticide Law of 1971).
Certified and licensed by NCDA&CS
Possessed by the individual, not dealership
Dealership must employ, or be owned, by a licensed dealer
Dealer Day 2003Dealer Day 2003
Why Provide Dealer Training?
• Principal source of pest/pesticide management information
• Readily accessible to pesticide users• Familiar with their products, their
customers, and local production practices
Dealer Day 2003Dealer Day 2003
Survey Undertaken in January 2001
• Coordinated by NC CES and NCDA&CS
• 8 page survey mailed to all 794 dealers
• 400 were returned = 50% response rate
• Dealers who returned survey received 0.5 hr credit
Dealer Day 2003Dealer Day 2003
Survey Objectives
• Characterize the dealer population
• Determine dealers’ needs for information
• Develop an agenda for dealer training (Dealer Day!)
Dealer Day 2003Dealer Day 2003
Purpose of Dealer Day
• Provide up-to-date information on pesticide “handling”
• Increase dealers’ awareness of resources available to help themselves and their customers
• Respond to NC Dealer Survey
Dealer Day 2003Dealer Day 2003
Figure 1. Regions Represented
3614
50
CoastalPiedmontMountains
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 3. Primary Industry Served
77
1012
Ag row/forageHorticultureHomeowner
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 5. Years of Experience
51
16
10
12
12
5 years or less6 to 10 years11 to 15 years16 to 20 yearsOver 20 years
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 6. Age of Respondent
28
145 7
30
17
30 or younger31 to 4041 to 5051 to 6061 to 70Over 70
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 7. Level of Education Completed
26
34
5 2
11
22 Some highschoolHighschool/GEDTechnical programSome college4-year degreePost graduate
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 9. Organizational Type
3
12
13
15
58
0 10 20 30 40 50 60
Other
Cooperative
Regional
National
Local independent
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 10. Number of Outlets in NC
27
6
9
950
0 10 20 30 40 50
Over 20
11 to 20
6 to 10
2 to 5
One
% of respondents in each region
Dealer Day 2003Dealer Day 2003
Figure 22. Products Sold
38
51
54
87
88
90
97
0 20 40 60 80 100
Pesticide application equip.
Personal protective equip.
GMO seed
Seed
Fertilizer
Restricted use pesticides
General use pesticides
% of respondents
Dealer Day 2003Dealer Day 2003
Figure 23. Value-Added Services Offered
15
15
15
16
23
33
51
60
66
68
0 10 20 30 40 50 60 70
Record keeping
Crop management
Field mapping
Product training for cust.
Pest monitoring/scouting
Pesticide application
Soil testing
Fertilizer application
Pesticide recommendations
Fertilizer recommendations
% of respondents
Dealer Day 2003Dealer Day 2003
Figure 25. Technologies Used in the Organization
51
60
64
75
91
0 20 40 60 80 100
VCR
Internet
Computer
FAX
% of respondents
Dealer Day 2003Dealer Day 2003
Figure 26. Use of the Internet
14
24
31
32
45
46
64
92
0 20 40 60 80 100
Info on non-chemical alternatives
Selling products
Buying products
Networking
Regulatory information
Providing info to customers
Research-pest management
% of respondents
Dealer Day 2003Dealer Day 2003
Figure 29. Usefulness of Information: Written Material
22
25
26
55
61
94
0 20 40 60 80 100
C&P Press ornamental/turf (blue book)
Commodity newsletters
General chemical/applicator magazines
C&P press Ag labels (green book)
Farm chemical handbook
NC Agricultural chem manual
% of respondents
Dealer Day 2003Dealer Day 2003
Figure 32. Usefulness of Information: Websites
8
18
23
0 5 10 15 20 25
Crop DataManagement
Systems
C&P Press(Green/Blue
book)
NC AgriculturalChemicals
Manual
% of respondents
Dealer Day 2003Dealer Day 2003
• The key sources of pesticide information were the NC Agricultural Chemical Manual and NCSU Extension Agents/Specialists.
• Regulatory and label changes were obtained almost equally from manufacturers, regulatory agencies and distributors.
• However, those who used NCDA&CS were the most satisfied with the information they had available about regulatory and label changes.
Dealer Day 2003Dealer Day 2003
Figure 53. Effectiveness of Different Training Formats
30
35
46
51
60
69
80
0 20 40 60 80
Self-directed/self study
Computer
Group activities
Lecture
Outside speakers
Video
Hands-on demos
% of respondents
Dealer Day 2003Dealer Day 2003
• When asked about the length, time and location of training, the majority of dealers preferred a program that was one day or less in length and held on a Tuesday, Wednesday or Thursday in January or February.
Dealer Day 2003Dealer Day 2003
Figure 66. Pesticide-Related Topics Desired in Training Programs
41
43
44
45
45
45
55
57
0 10 20 30 40 50 60
Pesticide disposal asst prog
Occupational safety
Storage
Emergency response
Inspectors' expectations
Record keeping/reporting
Helping clientele-pest mgmt
Pesticide use regulations
% of respondents
Dealer Day 2003Dealer Day 2003
Figure 67. Pesticide-Related Topics Wanted Accessible in Written Material
50
5052
51
5354
54
55
57
46 48 50 52 54 56 58
Transportation regs
Storage
Pesticide use regulations
Occupational safety
Record keeping/reporting
Plastic pest container recyc prog
Supplemental labeling
National fire protection act
Worker protection standards
% of respondents
Dealer Day 2003Dealer Day 2003
51% of dealers indicated that “Take Home Reference Material” was important.
Dealer Day 2003Dealer Day 2003
Dealer Day Agenda (single day)
• What Inspectors Expect• Navigating the Dealer Website• Preventing Indoor Use of Ag Pesticides• Labeling and Registration (Sec. 18 and 24c)• Environmental Stewardship for Dealers• Transporting Pesticides• Pesticide Security• Pesticide Container Recycling Program• New Designs in Packaging
Dealer Day 2003Dealer Day 2003
Dealer Day
• Five regional, one-day events• Tues., Wed., Thurs. in late Jan./early Feb.• 5 hrs license credit, plus CEUs for CCA• $20 registration fee (manual, lunch, & breaks)• Support from EPA and Ag Chemical Industry
Dealer Day 2003Dealer Day 2003
Program Evaluation
• 151 attendees at the 5 programs• Pre- and Post-Training Evaluations• Reasons for attending: 1. credits, 2. topics• Overall rating = 4.3• Top rated session: “What Inspectors Expect”• “When will you offer another ‘Dealer Day’?”