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CORE HUMANITARIAN STANDARD ON QUALITY AND ACCOUNTABILITY VALIDATED CHS SELF-ASSESSMENT
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Page 1: VALIDATED CHS SELF-ASSESSMENT · 2020-06-26 · Cover photo: CARE. the copyright owner by emailing info@chsalliance.org. 1. INTRODUCTION 2 The CHS and CHS Alliance 2 CHS Alliance

CORE HUMANITARIAN STANDARD ON QUALITY AND ACCOUNTABILITY

VALIDATED CHS SELF-ASSESSMENT

Page 2: VALIDATED CHS SELF-ASSESSMENT · 2020-06-26 · Cover photo: CARE. the copyright owner by emailing info@chsalliance.org. 1. INTRODUCTION 2 The CHS and CHS Alliance 2 CHS Alliance

Published by: CHS Alliance Edition: 11 May 2020 Version 3.0 - this version replaces previous versions. ISBN: 978-2-9701305-8-1

CHS Alliance Maison Internationale de l’Environnement 2 Chemin de Balexert 7 (first floor, room 1-08) CH – 1219 Châtelaine Geneva, Switzerland +41 (0)22 788 16 41 [email protected] www.chsalliance.org

© All rights reserved. The copyright for this material lies with CHS Alliance. It may be reproduced for educational purposes, including training, research and programme activities, provided that CHS Alliance is acknowledged and details of such use are provided to the Alliance prior to use. For elements of this document to be quoted in other publications, translated, or adapted for use, prior written permission must be obtained from the copyright owner by emailing [email protected] Co

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1. INTRODUCTION 2

The CHS and CHS Alliance 2

CHS Alliance membership and validated CHS self-assessment 2

How to use this manual 3

Terminology 3

2. ABOUT THE VALIDATED CHS SELF-ASSESSMENT 4

The benefits of a validated CHS self-assessment 4

Life cycle of the validated CHS self-assessment 5

The CHS index scores 5

3. THE VALIDATED CHS SELF-ASSESSMENT PROCESS 6

Sources of information 6

Key steps and timeline in the self-assessment process 6

Organisations working with partners 9

Criteria for a representative sample 11

Scoring 13

Validation and recognition of the CHS self-assessment 15

CONTENTS

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CHS ALLIANCE 01

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INTRODUCTIONTHE CHS AND CHS ALLIANCE

The Core Humanitarian Standard on Quality and Accountability (CHS) is a set of Nine Commitments to people affected by crisis stating what they can expect from organisations and individuals delivering humanitarian assistance. The CHS facilitates greater accountability to people affected by crisis: knowing what humanitarian organisations have committed to enables people to hold organisations to account.1

1 FormoreinformationontheCoreHumanitarianStandard,andrelatedresources,pleasevisit: www.corehumanitarianstandard.org.

2 SeemoreinformationintheCHSQualityAssuranceVerificationScheme,aswellasintheTermsofReferencefortheVerificationAdvisoryPanel,allaccessibleontheCHSAlliancewebsite.

TheCHSwaslaunchedinDecember2014andisjointlyownedbySphere,GroupeURDandCHSAlliance.Itcanbeusedasabasisforverificationofanorganisation’sperformancefollowingtheCHSAllianceVerificationScheme.

CHSAlliance(theAlliance)isaglobalmovementofmorethan150humanitariananddevelopmentorganisationscommittedtomakingaidworkbetterforpeople.Itwasformedin2015,bringingtogethertheHumanitarianAccountabilityPartnership(HAP)International,whichfocusedonaccountabilitytoaffectedpeople,andPeopleinAid,whichfocusedonpeoplemanagementinthehumanitarianaidanddevelopmentsectors.

TheCHSprovidesthequalityandaccountabilityframeworkandtheAllianceassistsorganisationstoapplythisstandard,toverifyperformanceagainst itsNineCommitmentsandtoimproveovertime.

CHS ALLIANCE MEMBERSHIP AND VALIDATED CHS SELF-ASSESSMENT

AnyorganisationcanmeasurethemselvesagainsttheCHS.However,onlyCHSAlliancememberscanusethetoolsdescribedinthismanualandhavetheirself-assessmentvalidatedbytheCHSAlliancesecretariat.

TheAllianceprovidesthetools,supportsthememberorganisationinapplyingthem,anduponcompletion,issuesacertificatetothememberorganisationtovalidatetheprocess.Non-memberscanfindoutmoreaboutjoiningtheAllianceonthemembershippage of theCHSAlliancewebsite.

TheCHSvalidatedself-assessmentisintegratedintotheCHSAlliance’sQualityAssuranceVerificationScheme(Scheme).AswithallotherverificationoptionsintheSchemeitwillbereviewedregularlybytheVerificationAdvisoryPanelcomprisedofexpertsonqualityassuranceandaccountability.2CHSAlliancewillupdatethisself-assessmentmanualregularlybasedonthesereviews.

02 VALIDATED CHS SELF-ASSESSMENT

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HOW TO USE THIS MANUAL

Thismanualpresentsthemethodology,tools, andadviceforanorganisationconductingtheir self-assessmentagainsttheCHS.Itisprimarilydesignedfortheorganisation’sself-assessmentfocalpointand/oranyonecoordinatingtheorganisation’seffortstowardscompletingtheself-assessment.

TERMINOLOGY

ToaidorganisationsintheirverificationjourneytherearetwoimportantCHSAllianceguidancedocumentsonwhichthis,self-assessmenttoolisbased:

THE CHS QUALITY ASSURANCE VERIFICATION SCHEME

Setsoutthepoliciesandrulesoftheverificationprocesses,toensureverification isconductedinafairandconsistentmannerforallparticipatingorganisations.

THE CHS VERIFICATION FRAMEWORK

Establishesindicatorsfortherequirements(keyactionsandorganisationalresponsibilities)undereachCHSCommitment.These62indicatorsaretakendirectlyfromthe36keyactionsand26organisationalresponsibilitieswhichmakeuptherequirementsofthe NineCHSCommitments.Theyarethebasisforthequestionnairesdevelopedinthis self-assessment.

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CHS ALLIANCE 03

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ABOUT THE VALIDATED CHS SELF-ASSESSMENT

THE BENEFITS OF A VALIDATED CHS SELF-ASSESSMENT

Whenconductingaself-assessment,anorganisationcanexpectthefollowingbenefits:

RECOGNITION OF THE ORGANISATION

TherecognitiongivenbytheCHSAlliancetoorganisationscompletingtheprocessenabletheorganisationtopubliclydemonstrateitscommitmenttotheCHStoitsstakeholders.

DETAILED LEARNING ON THE PERFORMANCE OF THE ORGANISATION

Theself-assessmentisanimportantlearningtooltohelpanorganisationunderstanditsstrengthsandweaknessesandescalateimprovementsintheareaswhereprogressisneededtomeet CHSCommitments.

PREPARE FOR A FUTURE CERTIFICATION

ThevalidatedCHSself-assessment canbeusedbyorganisationspursuingtheirverificationjourneytowards CHScertification.

RAISE AWARENESS

Theself-assessmentprocesswillraisetheawarenessofanorganisation’sstaff(andpartners)regardingthecommitmenttakenbytheorganisationonqualityandaccountabilitytowardsthepeopletheyassist,aswellasontheCHSitself.

04 VALIDATED CHS SELF-ASSESSMENT

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Self-assessmentconducted

Protection Against Sexual Exploitation,

Abuse or Harassment (PSEAH)

START OF PROCESS

YEAR 1 YEAR 2

Gender and diversityLocalisation

Improvementplandevelopedandimplemented Improvementplan

implemented

Self-assessmentupdated,improvement

measured,newimprovementplan

developed

Newimprovementplanimplemented

LIFE CYCLE OF THE VALIDATED CHS SELF-ASSESSMENT

Aself-assessmentisatwo-yearcycleofcontinuous learning and improvement:oncetheself-assessmentiscompletedforthefirsttime,itfeedsintothedevelopmentofanorganisation’simprovementplan.Thisplanshouldberenewedeverytwoyearsinordertomeasureprogressmadeandensurethattheplanremainsup-to-dateandfocusedonthemostneededareas.

THE CHS INDEX SCORES

Anorganisationcompletingaself-assessmentwillautomaticallyassessitsperformanceonkeycross-cuttingissuesmainstreamedacrosstheCHS.CHSAllianceusesindicatorsfromtheNineCHSCommitmentstodevelopindexesthatreflecthowwelltheorganisationperformsacrossthreeareas:

CHS ALLIANCE 05

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THE VALIDATED CHS SELF-ASSESSMENT PROCESS

SOURCES OF INFORMATION

Theself-assessmentusesfoursourcesofinformationtobuildtheevaluationofanorganisationagainsttheCHS andprovidescoresforthe62indicatorsoftheCHSVerificationFramework.Itlooksat:

SELF-ASSESSMENT EVALUATION

Organisational policies and guidance

Staff feedback

Feedback from the people and communities affected by crisis

Feedback from partner organisations

KEY STEPS AND TIMELINE IN THE SELF-ASSESSMENT PROCESS

3 AllquestionnairesmentionedinthisprocessareprovidedbyCHSAlliancetousers.

Before starting the process described below, it is crucial that an organisation ensures the strongest level of buy-in from their senior management.

1. Launch of the self-assessment

1.1 The focal point for the self-assessment in an organisation completes an online questionnaire3ontheorganisation’ssizeandstructure.TheinformationprovidedwillallowCHSAlliancetodecidethescopeandsizeofthesamplingforthefeedbacktobecollectedfromstaff,communitiesandpartners(ifrelevant).

1.2 The organisation communicates internally and externally with relevant stakeholders(includingstaffandpartners)toinformthemaboutthelaunchofthevalidatedCHSself-assessment.

2. Collect and analyse information and feedback

2.1 Documentary review–withintheorganisation, a self-assessment (SA)teamshouldbegatheredwithrepresentativesofthevariousdepartmentsandundertheleadershipoftheSAfocal point.TheSAteamisrequiredtoanalysetheorganisation’spoliciesandguidanceforeachofthe26 organisational responsibilities(OR).Theteamalsoevaluateshowwelltheorganisation’sguidanceismeetingtherequirementsoftheCHS,andwhateffortsarebeingmadetoprovideadequatetrainingandsupporttothestaffonit,sothattheteamcandecideascoreforeachoftheOR.Onceidentified,thescores,analysisandgoodpracticetoolsaresharedwithCHSAlliancethroughanonlinesurveycompletedbytheSAfocalpoint.

06 VALIDATED CHS SELF-ASSESSMENT

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1

2

3

LAUNCH THE SELF-ASSESSMENT

Definethescopeoftheself-assessmentandlaunchtheprocesswithcolleaguesandpartners.

REPORT AND DEVELOP AN IMPROVEMENT PLAN

Analysesurveyresults.

Developasummaryreportandimprovementplan.

KEY STEPS AND PHASES IN THE SELF-ASSESSMENT JOURNEYThe self-assessment process follows three distinct phases.

PARTNER FEEDBACK

1 2 3 4 5 6 7 108 119 12

TIMELINE/WEEKS

PHASE 1 PHASE 2 PHASE 3

COLLECT AND ANALYSE INFORMATION

Collectinformationandfeedbackontheguidance,policiesandactivitiesoftheorganisation.

COMMUNITY FEEDBACK

STAFF FEEDBACK

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2.2 Partnership survey4–iftheorganisationworkswithpartners,theSAfocalpointintheorganisation,aswellasarepresentativesampleofpartners,5respondtoanonlinesurveyonthetypesofcollaborationbetweentheorganisationanditspartners,aswellastherobustnessofduediligencesystemsinplace.

2.3  Staff perception–theorganisationrollsoutinternally(andifrelevant,withstafffromtheirpartners6)anonlinesurveyonthe36CHSkeyactions.EachstaffmembersharestheirindividualperceptionofhowtheactivitiesoftheorganisationundergoingtheSAmeetstheindicatorsoftheCHS.

2.4 Communities perception–unlesstheorganisationcanshowevidencethatfeedbackfromcommunitiesiscollectedtomeasureCHSperformanceindicatorsthroughitsregulartoolsformonitoringandevaluation,focusgroupdiscussionswillbeorganisedwitharepresentativesampleofcrisis-affectedcommunities,accordingtoguidanceprovidedbyCHSAlliance.Thesediscussionswillcollecttheperceptionsofthecommunitiesonthequalityandaccountabilityofservicesdeliveredbytheorganisationand/oritspartners.

2.5 Dashboards–theorganisationaccessesand analysesallitsresultsonlineusingonline dashboards prepared by CHS Alliance.

4 Organisationsnotworkingwithpartnersdonotneedtocompletethisstep.5 Seepage11onCriteriaforarepresentativesample.6 Seepage9onOrganisationsworkingwithpartners.7 ThetemplatetobeusedcanbefoundontheCHSAlliance’swebsite.

3. Report and develop improvement plan

TheorganisationusestheanalysisfromthesecondphasetocompileandsubmitasummarySAreporttoCHSAlliance,7 including:

• Statisticsaroundtheself-assessment(from thedashboards).

• Asummarydescription of the organisation structures,andhowitoperatesandcollaborateswithpartners.

• Asummary of findingsfromthedifferentsourcesofinformation:documentationreview,staff,partnersandcommunities’perceptionsurveys.

• An improvement plan–adetailedactionplan forthecoming24monthsrespondingtothelist ofweaknessesidentified.

• Thecomprehensivelistofscoresforeachofthe62CHSindicatorsisannexedtotheSAreport.

08 VALIDATED CHS SELF-ASSESSMENT

Verification Improvement Cycle

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ORGANISATIONS WORKING WITH PARTNERS

Opinions of partners are a crucial source of information for many organisations completing a self-assessment. These opinions and feedback will be collected keeping two principles in mind:

• The CHS is a standard promoting the quality and accountability of the services provided to crisis-affected people, putting them at the centre. Assuch,itmakesnojudgementonhoworganisationschosetooperatebutaimsto measurethequalityandaccountabilityoftheservicesdeliveredtoaffectedpeople,independentlyoftheextenttowhichtheorganisationchosestoworkwithpartners.

• It is the organisation completing the self-assessment that is being evaluated, not the partners.Anorganisationchoosingtowork withpartnersshouldhavetheappropriateduediligencesystemsinplace,aswellascorrespondingsupportactivitiestoensurethatthepartnersareequippedwithsufficientcapacityandexpertise. Anorganisationmustensurethattheirprogrammesfulfiltheexpectedrequirementsforquality andaccountability.

In the preliminary phase of the self-assessment, the scope of the exercise (the expected size of the different samples) will be determined, including on this crucial aspect of partnership.

Bydefiningwhether,andtowhatextent,anorganisationisworkingthroughpartners,theCHSAllianceobjectivelydefinesthelevelofinvolvement foreachpartnerintheself-assessmentprocess. Thetableonthenextpageclarifiestheexpected levelofengagementofthepartnersinthe self-assessmentprocess:

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CHS ALLIANCE 09

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Table 1 – Criteria and modality for partners involvement in the self-assessment process

CRITERIA TO BE USED (to be understood as “and/or” – organisations should aim to fulfil at least 2/3. If unsure, organisations should contact CHS Alliance)

HOW MUCH DO PARTNERS HAVE TO BE INVOLVED IN THE SELF-ASSESSMENT PROCESS?

HOW? WHAT TOOLS HAVE TO BE USED?

LEVEL TO WHICH THE ORGANISATION WORKS WITH PARTNERS:

The organisation does NOT work with local partners

N/A. N/A.

LEVEL TO WHICH THE ORGANISATION WORKS WITH PARTNERS:

The organisation works in a limited capacity with partners

Nomorethan50%oftheorganisation’soverallprogrammesareimplementedwithpartners.

Theorganisationisnormallypresent inthecountrieswhereitoperates.

Partnersaremostlyinvolvedintheimplementationphaseonly.

Partnersshouldbeinvolvedinevaluatingthestrengthofthepartnershipagreementsused bytheorganisation.

Staffofthepartnersdon’tneedtobeinvolvedinmeasuringtheimplementationofthekeyactions(usingthestaffsurvey).

Partnershipquestionnaire–tobecompletedbytheorganisationandasmallersampleofpartnerorganisations.8

LEVEL TO WHICH THE ORGANISATION WORKS WITH PARTNERS:

The organisation works to a large extent with partners

Morethan50%oftheorganisation’sprogrammesareimplemented withpartners.

Theorganisationcanbepresentor notinthecountrieswhereitoperates.

PartnersareinvolvedintheimplementationphasebutalsointheotherphasesoftheProgrammeCycleManagement,includingtheassessment,designandevaluationphase.

Partnersshouldbeinvolvedinevaluatingthestrengthofthepartnershipagreementsused bytheorganisation.

Staffofthepartnersshouldbeinvolvedinmeasuringtheimplementationofthekeyactions(usingthestaffsurvey).

Partnershipquestionnaire–tobecompletedbytheorganisationandalargerrepresentativesampleofpartnerorganisations.9

CHSkeyactionssurvey–tobesharedwithpartnerstaffaswellastheorganisation’sstaff.Responsesfrompartners’staffshouldrepresentameaningfulpercentageofallresponses, closetothepercentageofprogrammestheyimplement fortheorganisation..10

8 Formoredetailspleaseseebelowsection page11onthecriteriaforarepresentativesample.9 Formoredetailspleaseseebelowsection page11onthecriteriaforarepresentativesample.10 Tobedeterminedtogetherwiththeorganisationatthebeginningoftheself-assessmentprocess

(Launchoftheself-assessmentphase).

10 VALIDATED CHS SELF-ASSESSMENT

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CRITERIA FOR A REPRESENTATIVE SAMPLE

11 Thisisaminimumnumber.Theorganisationisencouragedtosharetheonlinequestionnaire witheveryoneintheorganisation,nomatteritssize.

12 Organisationsnotworkingwithpartnerscanskipthis,asexplainedonpage9.13 Withnomorethantwocommunitiesgivingfeedbackfromthesamecountry.

Toverifythattheresponsescollectedaretrulyrepresentativeofthewaytheorganisationworks,CHSAlliancehasdefinedthefollowingcriteriaformakingasamplerepresentative,basedonthesizeoftheorganisation:

Table 2 – Criteria for minimum size of samples

CRITERIA SIZE OF THE ORGANISATION MINIMUM REQUIREMENTS

NUMBER OF COUNTRIES WHERE THE RESPONSES SHOULD COME FROM FOR THE STAFF SURVEY11

1 – 10 countries where the organisation is active

1 country

11–20 2

21–30 3

31–40 4

Morethan40 5

NUMBER OF PARTNERS TO BE RESPONDING TO THE PARTNERSHIP SURVEY12

1 – 10 active partners 2 partners (globally)

11–20 4

21–30 6

31–40 8

Morethan40 10

NUMBER OF COMMUNITIES TO CONSULT FOR THE COMMUNITY FEEDBACK SURVEY13

1 – 10 countries where the organisation is active

2 countries

11–20 4

21–30 6

31–40 8

Morethan40 10

NUMBER OF STAFF TO RESPOND TO THE STAFF SURVEY

<100employees 50%ofemployees

100–300 40%

300–1000 30%

1000–5000 20%

Morethan5000 10%

CHS ALLIANCE 11

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The CHS is a standard promoting the quality and accountability of the services provided to crisis-affected people, putting them at the centre. Ph

oto:

ZO

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12 VALIDATED CHS SELF-ASSESSMENT

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In addition, organisations are encouraged to meet the following criteria for collecting a representative sample:

• Gender balance–womenandmenareequallyencouragedtosharetheirperceptions,especiallyforthecommunityfeedbacksurvey.

• Responses from countries should be collected at all levelsincludingfield/programmelevelandnotonlyatthecapitallevel.Responsesshouldincludealllevelofstaff(seniormanagement,middlemanagementandfieldstaff).

SCORING

Table 3 – CHS Alliance Scoring grid

GENERAL SCORING GRID TECHNICAL MEANING FOR INDEPENDENT VERIFICATION AND CERTIFICATION AUDITS

SCORES MEANING: FOR ALL VERIFICATION SCHEME OPTIONS

0 Your organisation does not work towards applying the CHS commitment.

Score 0:indicatesaweaknessthatissosignificantthattheorganisationisunabletomeetthecommitment.Thisleadsto:

- Independentverification:major weakness;

- Certification: major non-conformity,leadingtoamajor correctiveactionrequest(CAR)-Nocertificatecanbeissuedimmediatesuspensionofcertificate.

1 Your organisation is making efforts towards applying this requirement, but these are not sytematic.

Score 1: indicatesaweaknessthatdoesnotimmediatelycompromisetheintegrityofthecommitmentbutrequirestobecorrectedtoensuretheorganisationcancontinuouslydeliveragainstit.Thisleadsto:

- Independentverification:minor weakness;

- Certification:minor non-conformity,leadingtoaminorcorrectiveactionrequest(CAR).

2 Your organisation is making systematic efforts towards applying this requirement, but certain key points are still not addressed.

Score 2:indicatesanissuethatdeservesattentionbutdoesnotcurrentlycompromisetheconformitywiththerequirement.Thisleadsto:

- Independentverificationandcertification: observation.

These criteria will be used by CHS Alliance when validating the self-assessment of the organisation.

Seepage15forfurtherinformationonthevalidationandrecognitionprocess.

CHS ALLIANCE 13

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3 Your organisation conforms to this requirement, and organisational systems ensure that it is met throughout the organisation and over time – the requirement is fulfilled.

Score 3:indicatesfullconformitywiththerequirement.Thisleadsto:

- Independentverificationandcertification: conformity.

4 Your organisation’s work goes beyond the intent of this requirement and demonstrates innovation. It is applied in an exemplary way across the organisation and organisational systems ensure high quality is maintained across the organisation and over time.

Score 4:indicatesanexemplary performanceintheapplicationoftherequirement.

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14 VALIDATED CHS SELF-ASSESSMENT

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CHS INDEPENDENT VERIFIC ATIONV A L I D F R O M Y E A R U N T I L Y E A RName of the Organisation

has shown their formal commitment to learning and improving their application of the Core Humanitarian

Standard on Quality and Accountability (CHS), by conducting an Independent Verification in line with the

CHS Alliance Verification Scheme and with a CHS accredited Conformity Assessment Body.

THIS CERTIFICATE CONFIRMS THATName of the OrganisationAddress of the Organisation

TA N YA W O O DExecutive Director, CHS Alliance

The CHS Alliance recognises the completion of this process described in the Verification Scheme. Interested stakeholders are advised to refer to findings of the audits conducted by the accredited Conformity

Assessment body to inform any judgement on the organisation’s current or future capacity, performance against the CHS, or the quality, effectiveness and accountability of its programmes and services.

www.chsalliance.org [email protected] Internationale de l’Environnement 2, Chemin de Balexert 7, CH – 1219 Châtelaine, Geneva, Switzerland. T: +41 (0) 22 788 1641

D AT E O F I S S U EXX/XX/2020

VALIDATION AND RECOGNITION OF THE CHS SELF-ASSESSMENT

The validation of the self-assessment is made by the CHS Alliance secretariat within a period of four weeks following the submission of the summary report by the organisation, and only after confirmation that the organisation’s report meets the following criteria:

• Scoreshavebeenallocatedfollowingthemethodologyproposedinthismanual.

• Thesamplessizefortheresponsestothesurveyare“representative”accordingtothecriteriadescribedonpage11.

• Scoresgiventhroughthedocumentationreviewarealignedwiththeaccompanyingnarrativeanswersandconfirmedbyaspot-checkreviewofdocumentssubmitteduponrequestbyCHSAlliance.

• Theself-assessmentsummaryreportandimprovementplanhavebeendeveloped, validatedbytheSeniorManagementTeam oftheorganisation,andsubmittedto HSAlliance.

• ACodeofConductincludingtheprohibitionofSexualExploitation,AbuseandHarassmentisinplacefortheorganisationandhasbeensharedCHSAlliance.

The recognition of the validated CHS Alliance self-assessment encompasses the following:

• Acertificaterecognisingthevalidationofthe self-assessmentandwiththefollowingdetails:

- Thenameoftheorganisation.

- Theverificationoptioncompleted (avalidatedCHSself-assessment).

- Thevalidationdate.

- Theexpirydateforthevalidity.

• A“validatedCHSself-assessment”stampandaccompanyingclaim,thattheorganisationcan useinallitscommunication(furtherdetails canbefoundintheCHSQualityAssuranceVerificationScheme).

TA N YA W O O D

Executive Director, CHS Alliance

THIS CERTIFICATE CONFIRMS THAT

Name of the Organisation

Address of the Organisation

CHS CERTIFIC ATION

V A L I D F R O M Y E A R U N T I L Y E A R

Name of the Organisation

has shown their formal commitment to learning and improving their application of the Core Humanitarian

Standard on Quality and Accountability (CHS), by conducting a Certification in line with the

CHS Alliance Verification Scheme and with a CHS accredited Conformity Assessment Body.

The CHS Alliance recognises the completion of this process described in the Verification Scheme. Interested stakeholders are advised to refer to findings of the audits conducted by the accredited Conformity

Assessment body to inform any judgement on the organisation’s current or future capacity, performance against the CHS, or the quality, effectiveness and accountability of its programmes and services.

www.chsalliance.org [email protected]

Maison Internationale de l’Environnement 2, Chemin de Balexert 7, CH – 1219 Châtelaine, Geneva, Switzerland. T: +41 (0) 22 788 1641

D AT E O F I S S U E

XX/XX/2020

CHS SELF-A S SE S SMENTV A L I D F R O M Y E A R U N T I L Y E A R

Name of the Organisation

has shown their formal commitment to learning and improving their application of the Core Humanitarian Standard on Quality and Accountability (CHS), by conducting a

Self-Assessment in line with the CHS Alliance Verification Scheme.

THIS CERTIFICATE CONFIRMS THAT

Name of the OrganisationAddress of the Organisation

TA N YA W O O D

Executive Director, CHS Alliance

The CHS Alliance recognises the completion of the CHS Self-Assessment process described in the Verification Scheme. It should be noted that the CHS Alliance is unable to endorse the organisation’s current or future capacity, performance against the CHS, or the quality, effectiveness and accountability of its programmes and services.

www.chsalliance.org [email protected]

Maison Internationale de l’Environnement 2, Chemin de Balexert 7, CH – 1219 Châtelaine, Geneva, Switzerland. T: +41 (0) 22 788 1641

D AT E O F I S S U E

XX/XX/2020

CHS ALLIANCE 15

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www.chsalliance.org


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