Vendormate, a GHX Company Vendor Manager User Guide 1
Vendor Manager User Guide
Contents OVERVIEW ......................................................................................................................................................................................3
SYSTEM REQUIREMENTS .............................................................................................................................................................3
PASSWORD REQUIREMENTS .......................................................................................................................................................3
LOG IN ..............................................................................................................................................................................................4
NAVIGATION ....................................................................................................................................................................................4
The Home Screen .........................................................................................................................................................................4
Registration Status ........................................................................................................................................................................4
Vendor Subgroups ........................................................................................................................................................................5
Approvals, Reports. Tasks and Evaluations..................................................................................................................................5
WORKING WITH THE VENDOR DATABASE .................................................................................................................................6
Search Vendors ............................................................................................................................................................................6
Invite Vendors ...............................................................................................................................................................................8
Add a Vendor ..............................................................................................................................................................................10
MY CALENDAR ..............................................................................................................................................................................12
REPORTS ......................................................................................................................................................................................13
Standard Reports ........................................................................................................................................................................13
Custom Reports ..........................................................................................................................................................................15
WORKING WITH VENDOR DATA .................................................................................................................................................17
Vendor Overview .........................................................................................................................................................................17
The Details Tab .......................................................................................................................................................................17
The Vendor Data Tab ..............................................................................................................................................................18
The Invitations Tab ..................................................................................................................................................................20
The Contacts Tab ....................................................................................................................................................................21
The Classification Tab .............................................................................................................................................................23
The Notes Tab .........................................................................................................................................................................27
The Tasks Tab .........................................................................................................................................................................29
The Approval Tab ....................................................................................................................................................................31
The Evaluation Tab .................................................................................................................................................................33
The Audit Trail Tab ..................................................................................................................................................................40
MANAGING APPROVAL LISTS .....................................................................................................................................................41
Vendormate, a GHX Company Vendor Manager User Guide 2
MANAGING SETTINGS & ONBOARDING DATA ..........................................................................................................................42
Settings .......................................................................................................................................................................................42
Settings/Global/Users ..............................................................................................................................................................43
Settings/Global/Set-Up Data ...................................................................................................................................................46
Settings/Global/Document Type ..............................................................................................................................................47
Settings/Global/Manage Forms ...............................................................................................................................................48
Settings/Global/Manage Documents .......................................................................................................................................53
Settings/Global/Manage Evaluation ........................................................................................................................................55
Appendix .........................................................................................................................................................................................59
Vendor Credentials Key ..............................................................................................................................................................59
Customizable Columns ...............................................................................................................................................................60
Compliance Document Manager .............................................................................................................................................60
Contract Manager ....................................................................................................................................................................60
Credential Manager .................................................................................................................................................................60
Onboarding Forms* .................................................................................................................................................................61
Sourcing Manager ...................................................................................................................................................................70
Vendor Manager ......................................................................................................................................................................70
Vendormate Network ...............................................................................................................................................................73
Vendormate, a GHX Company Vendor Manager User Guide 3
OVERVIEW
Vendor Manager allows health systems to manage their vendor information in one central location, giving them a way to gather
vendor information, ensure the correct data is collected from their vendors and then gives them the ability to view and pull
reports on that data.
This guide offers step-by-step processes for finding vendor data, editing vendor data and managing the data
to ensure accurate reporting and auditing capabilities in the future.
SYSTEM REQUIREMENTS
Vendormate Vendor Manager is compatible with the following browsers:
Windows Internet Explorer (v8 and above)
Mozilla Firefox (v36 through 39)
Google Chrome (v43.x.x.x)
Apple Safari (v5.1.x)
Tip: You must enable pop-ups and should add vcm.vendormate.com to your list of secure trusted sites.
PASSWORD REQUIREMENTS
Must contain at least one letter (a-z or A-Z)
Must contain at least one special character (!, @, $, ^, *, (, ) ,_, ~. ?)
Must contain at least one number (0-9)
Must be at least 8 characters long
Cannot contain these special characters (#, &, %, <, >, [, ], {, }, \, ", +)
Cannot contain spaces
Vendormate, a GHX Company Vendor Manager User Guide 4
LOG IN
1. Go to https://vendormate.com/user.
2. Type your Username (corporate email address) and Vendormate Password.
3. Click Login to enter Vendor Manager.
NAVIGATION
The Home Screen
The Vendor Manager Home Screen shows the status of your vendor management program at a glance. You can compare
registered and unregistered vendors, see how many vendors are included in various subgroups, view pending approvals, quickly
access reports and see upcoming tasks. From here, there are links to more detailed information.
Registration Status
The pie chart on the Home Page shows how many of your active vendors have registered for your network and provides links to
lists of these vendors.
Key:
Active: Your organization has indicated an active business relationship with these vendors.
Unregistered: Vendors are not yet registered in your credentialing program.
Registered: Vendors are registered in your credentialing program.
Vendormate, a GHX Company Vendor Manager User Guide 5
Vendor Subgroups
The bar graphs on the Home Page show how many vendors have been assigned to each of your custom Subgroups. Clicking a
bar brings you to a list of those vendors. Your health system identifies and maintains the appropriate subgroup for each vendor.
Approvals, Reports. Tasks and Evaluations
The Home Page also provides fast access to upcoming approvals, your user reports, any tasks currently listed on your
Vendormate calendar and pending evaluations. The calendar includes tasks and events from all Vendormate modules you use.
Vendormate, a GHX Company Vendor Manager User Guide 6
WORKING WITH THE VENDOR DATABASE
Search Vendors
When you select the Search Vendors option on the main Vendor Management drop-down menu, a list of vendors is presented
with search boxes or drop-down selections below each column heading. These enable you to select search criteria to customize
how you view your vendor list. Any customized search conducted here can be saved as a report. The Customize Columns
button enables you to decide which data columns appear in the search results. To view a detailed list of the column options,
please reference Customizable Columns within the Appendix.
Search Vendors:
1. Click Search Vendors on the Vendor Management dropdown menu.
2. Type a search term and/or select from the drop-down options beneath relevant column header(s).
3. Press Enter on your keyboard to view the results.
4. The Save As Report button enables you to save any customized search as a report. Administrators may elect to share
reports with other users. (See Custom Reports for more information)
5. Click the Customize Columns button to select the columns you wish to appear in your search results/report.
Vendormate, a GHX Company Vendor Manager User Guide 7
Search Vendors (cont.)
6. Use the arrows to move desired items from Available to Used on the right side of the screen. Single arrows (> <) move
selected items. Double arrows (>> <<) move all items. Use the Control (Ctrl) key to select multiple items. Drag and drop fields
under Used to reorder the columns.
7. Click Save.
In the Search Vendors view, the Actions drop-down enables you to activate or inactivate vendors; invite vendors to join the
network, or create evaluations for one or more vendors by selecting the checkboxes to the left of each Vendor’s Name. Other
available functions include Approve, Deny, Assign Groups, Assign Subgroups, Assign Tags and Delete Vendor.
The Reports drop-down gives you instant access to reports you and other users have created and a series of global reports
included with Vendor Manager.
Vendormate, a GHX Company Vendor Manager User Guide 8
Invite Vendors
Inviting vendors to join the Vendormate network generates an email, urging them to provide company information that enables
Vendormate to ensure they are a valid business, and monitor their sanction and financial status.
To Invite Vendors to Join Your Network:
1. Select Invite Vendors from the Vendor Management drop-down menu
2. Complete the information on the Invite Vendor popup screen and click Next. Note, while FEIN is an optional field, it is highly
recommended that you provide the vendor’s tax id if known. Vendormate uses the FEIN as each vendor company’s unique
identifier. With the FEIN, there’s a higher likelihood of your invitation reaching the appropriate vendor contact, based on our
known network data.
OR
1. Select the Invitations tab within the vendor overview to see a list of previous invitations sent to this vendor.
2. Click Send Invite.
Vendormate, a GHX Company Vendor Manager User Guide 9
Invite Vendors (cont.)
3. Select the Vendor Contact(s) to send the invitation to.
4. Click Send.
The selected contacts will receive an email explaining next steps and a link to join the network.
Vendormate, a GHX Company Vendor Manager User Guide 10
Add a Vendor
Adding a vendor to your vendor list begins with searching for the firm in the Vendormate database. If the vendor is found, their
data is added to your vendor list. If not, you have the opportunity to add them manually. Remember, just because they are on
your list, does not make them a member of your vendor credentialing program. You will still have to invite them to register.
1. Click Add Vendor on the Vendor Manager drop-down menu.
2. Enter the company name into the Add Vendor popup screen. As you type, Vendor Manager searches for the vendor in the
Vendormate network. Note that additional data may appear to help you choose the correct vendor (Tax ID, address, etc.). You
may also enter the FEIN to find a vendor - this is highly recommended to ensure a network match, as Vendormate uses the
vendor's Tax ID as the unique identifier in the network
3. If the company is found, click Add to add the vendor to your list.
Vendormate, a GHX Company Vendor Manager User Guide 11
Add a Vendor (cont.)
4. If the company is not found, click OK to manually add their data.
5. Click Edit and enter the vendor’s data under the Details tab.
6. When you have entered all of the data you have available, click Save. If you have additional contact data, this is a good time
to add it to the Contacts tab.
Vendormate, a GHX Company Vendor Manager User Guide 12
MY CALENDAR
Available in list or calendar view, My Calendar displays tasks and trackers from all Vendormate modules you are using.
Therefore, a task you add in Contract Manager will also be found in Vendor Manager.
Vendormate, a GHX Company Vendor Manager User Guide 13
REPORTS
Standard Reports
Vendor Manager includes a number of standard reports that can provide vital insights into your vendor list. To explore and
access these reports, select Reports from the Vendor Management dropdown menu. If you are also using Credential Manager,
you’ll have access to Credential Manager data as well. This includes individual rep participation reports, and onsite sign-in
activity reporting.
Hover your mouse over a report title to see a brief description.
Vendormate, a GHX Company Vendor Manager User Guide 14
Reports (cont.)
When you click on a report title, you may be asked to select filters such as start and end dates. Results may be downloaded in a
number of standard file formats including XLSX/XLS (Excel), PDF (Adobe Acrobat), RTF (rich text format for word processors)
and CSV (comma separated values for databases and spreadsheets).
Vendormate, a GHX Company Vendor Manager User Guide 15
Custom Reports
In the Search Vendors view you may create custom reports for your own use. Administrators may share reports with others at
their organization.
1. Select Search Vendors to begin a custom report.
You will be presented with a list of vendors arranged under specific columns, much like a spreadsheet. The top row of each
column provides a space for you to customize what data is displayed in that column, by applying filters. In each case, you can
either enter a value, or select from a drop-down menu to explore the data from your vendor list. For example, if you enter
“Vendormate” into the Vendor Name column, and then press Enter, all vendors with that name will be shown (2). If you select
Yes or No from the Vendor Program Credentials column only vendors who meet that criteria will be shown (3).
You can select additional columns to use or eliminate columns you do not wish to use by clicking the Customize Columns button
(4 above). Then, select column headings you wish by moving them from the Available box on the left to the Used box (5) using
the arrows (> <). Within the Used box you may drag and drop column headers to re-order the report’s columns. Note: single
arrows (> <) move selected items, double arrows (>> <<) move all items. Column headings in gray italicized font may not be
removed or re-ordered within the Search Vendors view.
Vendormate, a GHX Company Vendor Manager User Guide 16
Custom Reports (cont.)
To save your selections as a report, click Save As Report (6). Once you create a Name and Description (7), your current
configuration will be saved in Reports area near the bottom of the Home Screen (return to the Home Screen by clicking the
Vendor Management tab) and under My Reports on the Reports drop-down menu. If you have Administrator rights, you may
decide whether or not to share the report with others at your organization.
Vendormate, a GHX Company Vendor Manager User Guide 17
WORKING WITH VENDOR DATA Whether it’s via a search, a custom report or a standard report, once you have a list of vendors that meet your criteria, you may
need to work with their data on an individual basis. Clicking the company name in any list of vendors will take you to the Vendor
Overview. This is where you can find, explore and edit highly detailed vendor information.
Vendor Overview
To access the detailed vendor data found in the Vendor Overview, click on the Vendor Name. You may link from a vendor
search or any report that results in a list of vendors.
The Details Tab
The heart of the Vendor Overview, the Details tab includes company-level data on a specific vendor. The Vendor Credentials
icons inform you if more data are available. (See Vendor Credentials Key in the Appendix for more details.)
The company’s Tax ID has been verified. If the icon is yellow, the verification is in progress. If the icon is grey, the
company is not a part of Vendormate’s network. If the icon is red, Vendormate was unable to verify the Tax ID provided.
Financial data and other details available from Equifax. If the icon is yellow, we are in the process of acquiring the Equifax
information. If the icon is gray, the company is not a part of Vendormate’s network – click the icon to invite them to
register. If the icon is red, a match to Equifax data was not found.
This vendor is a member of your credentialing program. If the icon is red, the vendor is not a member. Click to invite.
There are several ways to gather Vendor Details:
Search your database or find a vendor in the Vendormate network by adding them to your database.
Invite a vendor to join your network and provide their data.
Manually add a vendor’s information.
Vendormate, a GHX Company Vendor Manager User Guide 18
The Vendor Data Tab
This tab displays the vendor’s onboarding category and the required forms and documents related to their categorization. It is
also possible to edit the onboarding category in this tab. Note: Depending on your health system’s configuration of Vendor
Manager, this tab may not appear.
Onboarding Category
The onboarding category assigned to the vendor is shown under this tab. To change, add or remove categories, move
selections from the Available Onboarding Category box to the Used Onboarding Category box using the arrows. Note that
single arrows (> <) move selected items and double arrows (>> <<) move all items. Hold the Ctrl key and click to select multiple
items.
Shared Forms
These are forms that must be completed by the vendor, or hospital staff as part of the registration process. They are assigned
based on the onboarding category and are created in the Settings area at the far right of the screen. Note: Administrators create
these forms and can also update the sequence of the forms in the Settings area.
Shared Documents
These are documents the vendor is required to provide based on their onboarding category. As with Shared Forms, the required
documents assignments are created in the Settings area at the far right of the screen. Administers can modify document
requirements in the Settings area. The documents that are provided in this section are not reviewed by Vendormate’s
credentialing team. Hospital staff are responsible for verifying these documents.
Vendormate, a GHX Company Vendor Manager User Guide 19
Shared Documents (cont.)
To verify a shared document, click on the name of the Document, under Document Type.
Next select the “Edit” tab. Within the edit screen, choose the appropriate Verification Status from the drop down list then select
Save at the bottom of the screen.
Company Documents
Company documents are uploaded to Credential Manager by the vendor during the registration process. They will only exist if a
vendor representative has completed registration in the Vendormate network.
To View a Company Document:
Click the Document Name to see the document in read-only format.
Note: the Contracting tab is only available to users of Contract Manager. See the Contract Manager User Guide
for assistance with the Contracting tab. The BA Oversight tab is only available to users of Compliance Document
Manager. See the Compliance Document Manager User Guide for assistance with the BA Oversight tab.
Vendormate, a GHX Company Vendor Manager User Guide 20
The Invitations Tab
This tab displays a list of invitations that have been sent to the vendor requesting that they register in your network. You can
also send a new invitation from here.
To Send a Network Invitation:
1. Select the Send Invite button
2. Choose the contacts that you’d like to receive the invitation using the checkboxes.
3. Press Send. If you do not have any contacts added yet, you’ll be prompted to add at least one.
4. When you are ready, click the Confirm button.
Vendormate, a GHX Company Vendor Manager User Guide 21
The Contacts Tab
This section displays the contacts for this vendor. In addition to contact information, the listing includes the type of contact to
help you appropriately target specific messages. You can also add a contact from here.
To Add a Contact:
1. Click Add Vendor Contact.
2. Fill in the contact details.
3. Use the arrows to move the appropriate contact type(s) from the Available box to the Used box. Note: Single arrows (> <)
move selected items, double arrows (>> <<) move all items. Use Ctrl-click to select multiple items.
4. When all required information (required fields are marked with an asterisk) has been added, click Save.
Vendormate, a GHX Company Vendor Manager User Guide 22
To Edit a Contact:
1. In the Contacts tab, click the contact’s Name.
2. Click Edit.*
3. Make the necessary changes.
4. Click Save.
* If there is no Edit tab, it means the contact information was imported from the data provided by the representative during
network registration and cannot be edited.
Vendormate, a GHX Company Vendor Manager User Guide 23
The Classification Tab
The ability to organize vendors using whatever criteria you wish is a major strength of Vendor Manager. Here, you can create a
variety of classifications and assign them to vendors, making it easier to find them and create useful reports. The available
classification criteria are Legal Entities, Groups, Subgroups and Tags.
Groups and Subgroups are created using Settings (see Settings in this guide for details). Tags are created here in the
Classification Tab.
Legal Entities
Many health systems use this classification to represent locations, treatment facilities or divisions. Vendor Manager allows you
to require vendors to be approved for each legal entity. (Note, Administrators may contact [email protected]
to add or edit the available Legal Entities.)
To approve or deny a vendor for a Legal Entity
1. Click Approve or Deny.
2. Select the Entity or Entities using the arrows to move them from Available Legal Entities to Approve Vendor for These
Legal Entities. Note: single arrows (> <) move selected items. Double arrows (>> <<) move all items. Use Ctrl-Click to select
multiple items.
3. Click Approve (or Deny if you are on that screen).
Vendormate, a GHX Company Vendor Manager User Guide 24
Classification Tab (cont.)
4. Click Submit to confirm the approval or denial.
5. The result is shown on the Legal Entities tab.
Approvals
Approvals are used to ensure that the vendor is vetted and approved by the right people based on the legal entity involved. For
information on creating an Approval, see The Approval Tab.
Vendormate, a GHX Company Vendor Manager User Guide 25
Groups
To Assign Groups to a Vendor
1. Select the Groups tab
2. Use the arrows to move the desired group designation(s) from Available Groups to Assigned Groups. Single arrows (> <)
move selected groups, double arrows (>> <<) move all groups.
3. Click Save.
Administrators may use Settings to create new groups or edit the existing options. See Settings for more information.
Subgroups
To Assign Subgroups to a Vendor
1. Select the Subgroups tab
2. Use the arrows to move the desired Subgroup designation(s) from Available Subgroups to Assigned Subgroups. Single
arrows (> <) move selected groups, double arrows (>> <<) move all groups. Use Ctrl-Click to make multiple selections.
3. Click Save.
Administrators may use Settings to create new Subgroups or edit the existing options. See Settings for more information.
Note: The BA Category sub-tab is only available to users of Compliance Document Manager. See the Compliance
Document Manager User Guide for details related to BA Category.
Vendormate, a GHX Company Vendor Manager User Guide 26
Tags
To Assign Tags to a Vendor
1. Click Assign Tags.
2. As you begin entering a tag, the drop-down menu makes suggestions based on tags other Vendormate network members
have used.
3. When you complete your entry, or select from the suggestions, click Add.
4. Click Save.
5. To delete a Tag, click the Trash can Icon. Note: Deleting a tag will remove the association from all records.
Diversity Classification
The Diversity Classification tab will display known Diversity status indicators.
Equifax Owned data comes from the Equifax reporting, and is available only when the vendor is participating in our network.
Vendor Owned data is supplied by the vendor during the registration process.
Provider Owned data may be added by a member of your organization on the Details tab.
Vendormate, a GHX Company Vendor Manager User Guide 27
The Notes Tab
The Notes tab is where you can review and create notes that relate to the vendor. If you add a note to an approval or denial,
you’ll see it here. You can also add notes about conversations, emails, meetings, etc. You will also see notes from other
Vendormate modules your health system is using.
To Add a Note
1. Click Add Note
2. Enter a Title.
3. Enter a Description.
4. Click Save.
Vendormate, a GHX Company Vendor Manager User Guide 28
To Edit or Delete a Note
1. Click on the note’s Title.
2. Select the Edit tab.
3. Make any edits needed.
4. Click Save to save your edits, or click Delete to delete the note.
Vendormate, a GHX Company Vendor Manager User Guide 29
The Tasks Tab
Here, you can add tasks to your Vendormate Calendar, which includes tasks and trackers from every Vendormate solution you
use. Tasks are not tied to specific vendors or contacts.
To Add a Task
1. Click Add Task.
2. Enter a Date, Title and Description.
3. Click Enable Email Notification if you wish to receive an email related to the task.
4. Click Save.
Vendormate, a GHX Company Vendor Manager User Guide 30
To Edit or Delete a Task
1. Click on the task’s Title.
2. Select the Edit tab.
3. Make any edits needed.
4. Click Save to save your edits, or click Delete to delete the task.
Vendormate, a GHX Company Vendor Manager User Guide 31
The Approval Tab
Under this tab is a list of all approvals that have been created for this vendor. Approvals are linked to a legal entity. Approvers
can be added individually, or as part of an approver list.
To Add a New Approval
1. Click on Create New Approval.
2. The system will automatically generate an Approval Name, however you may enter a different name.
3. Select the Legal Entity or Entities that will be included in this approval by moving selections from Available Legal Entities to
Approve Vendor for These Legal Entities using the arrows. Note: Single arrows (> <) move selected items, double arrows (>>
<<) move all items. Use Ctrl-Click to select multiple items.
4. Click Add Approver to add an individual approver from a presented list.
5. Click Select Approval List to choose a list of users you previously created.
6. Click Save to save the new approval or Cancel to cancel it.
7. Click Set Follow Up to be notified if the approver has had the request for more than the time specified.
8. Important: You must click Start Approval to begin the approval process. Saving the approval does not start it.
Notes:
The approvers will be notified by email in the order that was set. If email was selected as an approval method in their profile,
approvers will receive an email with a direct link to the Approve/Deny Screen. Others will be asked to login to Vendor
Manager and select the approval from their home page. If you add a new user and then select them as an approver, the
direct link from the email notification will not work. They must create a permanent password and login.
Vendormate, a GHX Company Vendor Manager User Guide 32
To Edit/Stop/Cancel an Approval
1. Search for and click the Vendor Name.
2. Go to the Approval Tab.
3. Click the Approval Name
4. Click the Edit Tab.
5. Click the desired action:
a. Add Approver
b. Select Approval List
c. Clear Approver
OR
d. Stop Approval
e. Cancel Approval
f. Save
g. Cancel current action
Vendormate, a GHX Company Vendor Manager User Guide 33
Approving or Denying Vendors
From the Home Page, click the Approve/Stop button next to the appropriate approval.
OR
From within the Vendor Overview screen, select the Approval tab, the click the correct Approval Name. Then, click
Approve/Stop.
OR
Click the link in the approval email message you received. You will be taken directly to the Approve/Stop screen. If you are
asked to log in, click Approve/Stop from the home page.
Vendormate, a GHX Company Vendor Manager User Guide 34
Approving or Denying Vendors (cont.)
On the Approve/Stop Screen, click Approve or Stop.
Note: If you approve, there is another screen asking for confirmation. If you stop, you are required to provide a note and the
creator of the approval is notified. If the approval is restarted, the process begins again with the first approver.
Vendormate, a GHX Company Vendor Manager User Guide 35
The Evaluation Tab
Creating an Evaluation
1. Click on the Name of the vendor or contract for which you wish to create the evaluation.
2. Click the Evaluation tab.
3. Click Setup Evaluation.
Vendormate, a GHX Company Vendor Manager User Guide 36
Creating an Evaluation (cont.)
4. Enter an Evaluation Name (Required).
5. Define the Evaluation Time Period - Enter (or use the calendars to select) the start and end dates for which the vendor or
contract is being evaluated.
6. Select the checkbox to receive submission status notices. Note: you will receive one notice per day regardless of the
number of evaluations you are monitoring.
7. Open/Close evaluation period - Enter (or use the calendars to define) the start and end dates during which the evaluations will
take place.
8. Select the Pre-Notification checkboxes to establish when and how often notices will be sent to evaluators prior to the
evaluation period.
9. Select the Send Reminders radio buttons to schedule reminder messages to evaluators during the open evaluation period.
(Note: if you do not make a selection, no reminders will be sent.)
10. Click Add Evaluators to open the Evaluators selection popup.
Vendormate, a GHX Company Vendor Manager User Guide 37
Creating an Evaluation (cont.)
11. All available users will be listed. Use the Search Evaluators box to quickly find specific users.
12. Use checkboxes to select evaluators. If a person you wish to select is not part of the list, contact your system administrator
to add them to the user database. *Note, only Administrators and Editors may be evaluators - see Settings/Global/Users.
(Steps below refer to the image on the previous page.)
13. Once evaluators are added to the list, you can use the checkboxes under Send Email to determine whether they will receive
a message informing them they have been selected as evaluators.
14. To delete an evaluator, click on the trashcan icon.
15. Use the radio buttons to select the evaluation form you wish to use. Click the Name to view the form.
16. Click Save or Cancel to end the process.
Vendormate, a GHX Company Vendor Manager User Guide 38
Completing an Evaluation
If you are selected to complete an evaluation, you will receive an email with a link to the evaluation form. During the evaluation
period, the evaluation will also appear in the “My Evaluations” area of the Home Page. You may also receive reminder emails
urging you to complete the evaluation. Note, only users with Administrator or Editor access rights may complete evaluations.
1. Click the email link or on-screen button to complete the evaluation.
2. The top section of the evaluation form provides background information on the vendor and or contract. Hovering over key
items, such as the Company Description or Contract Details, will display additional details.
3. In the upper right corner, you will see the business icons that inform you whether the vendor is verified, if financial data is
available and if they are registered in your vendor program. See Vendor Credentials Key for details.
4. The Save Evaluation button enables you to save your current responses and return later to complete the evaluation.
5. All evaluation questions will be one of three types:
Met/Not Met
Yes/No
Select Response (1-3, 1-5, or 1-10)
6. The criteria for each score selection is provided.
Vendormate, a GHX Company Vendor Manager User Guide 39
Completing an Evaluation (cont.)
7. Use the drop-down to select your score.
8. In some cases, you will be allowed to provide comments in addition to your score.
9. Some questions may request a written response rather than a score.
10. If you provide a low score on any question (such as 1, No or Not Met) a space may open below the response area for you to
enter a remediation statement and/or upload a document. When this happens you are required to provide a statement or upload
a document to complete the evaluation.
11. When you have answered all of the questions, click the Finalize button that will appear below the response area. You must
respond to every question.
Vendormate, a GHX Company Vendor Manager User Guide 40
The Audit Trail Tab
The Audit Trail tab automatically tracks actions taken related to this vendor throughout its lifecycle (e.g., vendor added, vendor
information updated, invitation sent, vendor contact added, who added information and when, etc.).
It’s one of the few pages where the data is read-only and not editable. To export, choose from one of the three options beneath
the table: CSV, Excel, PDF.
1. To see details for any occurrence, click the Name.
2. The contents of the occurrence will vary depending on the action taken. Click OK to return to the listing.
Vendormate, a GHX Company Vendor Manager User Guide 41
MANAGING APPROVAL LISTS
To review and/or manage vendor approval lists, click Manage Approval Lists on the Vendor Management dropdown menu.
The approval feature may be used to automate a vendor company’s acceptance as a supplier with your organization.
Click on the List Name to view the list. To delete a list, use the boxes to the left of each name to select, then click Delete. Use
Create New to create a new approval list. Additional information on approvals and approval lists is found in the Vendor
Overview, Approval Tab section of this User Guide.
Vendormate, a GHX Company Vendor Manager User Guide 42
MANAGING SETTINGS & ONBOARDING DATA
Settings
Note: Only Administrators have access to Settings.
The Settings menu is found at the top right of the screen in the blue bar and is available from any page. Settings may be
selected using the drop-down menu, or on the Settings screen, which have identical choices. Your settings selections may be
somewhat different depending on the Vendormate Modules you are using. For our purposes here, we will reference only those
settings related to Vendor Manager.
The Settings Drop-down Menu.
The Settings Screen.
Vendormate, a GHX Company Vendor Manager User Guide 43
Settings/Global/Users
Here, you can edit, add or inactivate users. Inactive users are not deleted allowing you to view them if necessary. When you
click a user’s name, you will be taken to a screen that outlines all of their associations, including legal entities, Vendormate
modules, groups and subgroups. You will also have access to their contact information, their role (Administrator, Editor or
Viewer) and whether they are an approver.
To Set-Up Users:
If you have a large number of users, it may be wise to use the Search User box to be sure the person you have in mind is not
already a user, whether of this Vendormate module or another.
1. Choose Settings/Global/Users.
2. Click Add User.
3. Enter the user’s contact information and click Continue.
Vendormate, a GHX Company Vendor Manager User Guide 44
To Set-Up Users (cont.)
4. Select a Role for user from the dropdown menu:
Administrator: View, add and edit data; access Settings; share reports; create evaluation forms; review evaluation
reports
Editor: View, add and edit data; complete evaluations
Viewer: View data
5. If the user’s role is Administrator or Editor, they can also be set up as an Approver. Select the checkbox: Will this person be
approving?
6. Select person’s Module Access, Legal Entity, Group and Subgroup associations using the arrows to move selected
choices to the box on the right. Single arrows (> <) move selected items. Double arrows (>> <<) or the checkbox above the left
box move all items. Use Ctrl-Click to select multiple items.
7. Click Save.
Vendormate, a GHX Company Vendor Manager User Guide 45
To Inactivate a User
As noted, inactivated users are not deleted, allowing you to view them if necessary.
1. Click the User Name.
2. Click DeActivate at the bottom of the User Details screen.
3. Vendor Manager will show you any Approval Lists, Approval Flows or Evaluations that will be affected by deactivating this
user.
4. Click OK to deactivate the user or Cancel to end the process without deactivation.
Vendormate, a GHX Company Vendor Manager User Guide 46
Settings/Global/Set-Up Data
Vendor Manager enables you to create customized categories you may attach to vendors enhancing your ability to find and
report on them. These values are attached to vendors under the Classification tab. Settings is where you determine which
categories you wish to use and the values they include.
To Select Categories and Assign Values.
Since the values for all categories are established the same way, we will use one as an example. You may customize the others
in the same way.
1. Choose Settings/Global/Set-up Data.
2. Select the Category to be customized from the drop-down menu.
Once within the category:
3. Move desired values from Available to Used with the arrows. Note: Single arrows (> <) move selected items. Double arrows
(>> <<) move all items. Use Ctrl-click to select multiple items.
4. To add a new value, click Add
5. Enter a value and click Save.
6. Click Delete to eliminate a value. (Note, deleting an item will remove that element’s association with all records)
Vendormate, a GHX Company Vendor Manager User Guide 47
Settings/Global/Document Type
This is where you can review, edit and add documents that vendors are required to provide when they register for your vendor
program. The Manage Documents tab is where you associate specific types of documents with vendors based on their
onboarding category.
To Add a Document
You have the ability to require specific documents from vendors by category. (See also hyperlink to setting that up) Before you
can associate a requirement with a vendor type, you must first add them to your available document list, using the steps below.
1. Select Document Type from either the Settings/Global drop-down or the Settings/Global Page.
2. Click Add Document
To Add a Document (cont.)
3. Use the arrows to move the selected document(s) from Available to Used. Note: Single arrows (> <) move selected items,
double arrows (>> <<) move all items. Use Ctrl-Click to select multiple items.
4. Click Save.
Vendormate, a GHX Company Vendor Manager User Guide 48
To Edit/Delete a Document Type
Here you may modify the description of a document, or revise the instructions vendors see when they go to provide the item.
You may also upload a reference template, for vendors to review when supplying their documentation.
1. Click on the Name of the Document you wish to edit/delete.
2. Click Edit.
3. Make desired edits to the Description and Instruction.
4. If you wish to upload a Reference Template, click Upload.
5. Click Save to save the changes or Delete to delete the document.
Vendormate, a GHX Company Vendor Manager User Guide 49
Settings/Global/Manage Forms
If your health system has elected not to use forms, you will not see this selection or the tab in the Settings area. Forms are used
to ensure you get all required information when onboarding new vendor representatives. You can create different forms for
various vendor categories and forms to be completed by internal staff. You can also require specific fields to be completed. Note
that Administrator access is required to create and edit forms.
To Create a New Form
1. Click Global/Manage Forms from the Settings dropdown menu.
The Manage Forms tab, under Global Settings will open.
2. Click Add New Form
3. Enter a unique Form Name and provide a brief Description.
4. Check the box next to For Internal Use Only if the form is intended to be completed by staff. Vendors will not be able to
complete any forms marked For Internal Use Only.
Vendormate, a GHX Company Vendor Manager User Guide 50
To Create a New Form (cont.)
5. Choose one or more Onboarding Categories from the list of Available choices and move them to Used with the arrows.
Single arrows (> <) move selected items, Double arrows (>> <<) move all items. Use Ctrl-Click to select multiple items.
6. Choose one or more Onboarding Fields from the list of Available choices and move them to Used with the arrows. Single
arrows (> <) move selected items, Double arrows (>> <<) move all items. Use Ctrl-Click to select multiple items.
7. Click the checkbox next to a Field name to make it required in the resulting form. Unchecked fields are optional.
8. Click Preview to see how the form will look to a registering vendor.
9. Click Save to save the new form.
10. Click Cancel to cancel the new form.
Vendormate, a GHX Company Vendor Manager User Guide 51
To Edit an Existing Form
1. Click on the Name of the Form you wish to edit.
2. If necessary, edit the existing Form Name and Description.
3. Be sure the box next to For Internal Use Only is checked if the form is intended to be completed by staff.
4. Click to choose Onboarding Categories you wish to add or remove. Use the arrow keys to move choices to the right column
entitled Used. Single arrows (> <) move selected items. Double arrows (>> <<) move all items. Use Ctrl-Click to select multiple
items.
Vendormate, a GHX Company Vendor Manager User Guide 52
To Edit an Existing Form (cont.)
5. Select Onboarding Fields to be added or removed.
6. Click the checkbox next to the Field name to make that Field required in the resulting form. Unchecked fields are optional.
7. Click Preview to see how the form will look.
8. Click Save to save the updated form.
Vendormate, a GHX Company Vendor Manager User Guide 53
Settings/Global/Manage Documents
This tab enables you to associate the document types you created on the Document Type tab to vendor companies based on
their onboarding category.
To Add a Document
1. Select Manage Documents from the Settings drop-down menu or the Settings page.
2. Click Add Document
3. Use the arrows to move the desired document(s) from the Available column to the Used column. Single arrows (> <) move
selected items, double arrows (>> <<) move all items. Use Ctrl-Click to select multiple items.
4. Click Save to save your selections.
Vendormate, a GHX Company Vendor Manager User Guide 54
To Edit a Document
1. Click the document Name.
2. Use the arrows to move the desired Onboarding Categories from the Available column to the Used column. Single arrows (>
<) move selected items, double arrows (>> <<) move all items. User Ctrl-Click to select multiple items.
3. Click Save to save your selections and return to the document list.
Vendormate, a GHX Company Vendor Manager User Guide 55
Settings/Global/Manage Evaluation
Creating an Evaluation Form
Every evaluation requires at least one form. By carefully crafting the type and wording of the questions, you can make it easier
for evaluators to provide clear and honest feedback. Note: Only Administrators can create an evaluation form – If you do not see
Manage Evaluation in the Settings/Global dropdown menu, please contact your system administrator.
1. Select Settings/Global/Manage Evaluation/Manage Evaluation Forms from the Settings drop-down menu in the upper-
right of the screen.
2. Click – Create New.
3. At the top of the page, select either a Contract or Vendor Evaluation using the checkboxes. (see image on next page)
4. Enter a Name for the form (required).
5. Provide a Description of the evaluation form (required).
6. Choose the Question Type for this form. Note: Only one question type can be used for each form.
Types of questions:
Met/Not Met
Yes/No
Select 1-3
Select 1-5
Select 1-10
7. Provide a Definition of each possible response.
Vendormate, a GHX Company Vendor Manager User Guide 56
Creating an Evaluation Form (cont.)
8. If a given response should trigger remediation, click the checkbox to the right of that response. Remediation requires that
either something is entered into the remediation box OR a document must be uploaded under the remediation section of the
evaluation.
9. If you wish to provide an opportunity for the evaluator to comment on their responses to all questions, check the box entitled
Add a comment next to each answer.
10. Write the Question in the space provided.
11. To allow the evaluator to include free form text, check the box entitled Make this answer FREE FORM TEXT. Note: If you
make this choice, there is no scoring for this question.
12. To delete a question, click the trash icon.
13. To create another question, click Add Next Question.
14. If you are finished adding questions, click Save. Click Cancel to end the process without saving.
Vendormate, a GHX Company Vendor Manager User Guide 57
Viewing and Interpreting Evaluation Reports
Evaluation Reports on each evaluation form are compiled as responses are received.
To review the report for any evaluation:
1. In the upper right corner of the screen, select:
Settings/Global/Manage Evaluation/Evaluation Reports
2. The Evaluation Reports screen opens. Select the Evaluation Type (contract or vendor) you would like to view from the drop-
down.
3. To search for a particular evaluation, enter the Name in the search box.
4. Select the radio button next to the desired Evaluation Name.
5. Click OK to open.
Vendormate, a GHX Company Vendor Manager User Guide 58
Viewing and Interpreting Evaluation Reports (cont.)
Evaluation reports are interpreted as follows:
Scores are averages of the responses to each question by each evaluator.
On Yes or No questions, if any evaluator answers No, the report will show the response as No.
Met/Not Met questions are treated as above. A single Not Met response will result in an overall score of Not
Met.
Remediation instructions or document requirements are shown if the evaluation score requires that remediation
take place.
5. When you have finished reviewing the report, click Close.
Vendormate, a GHX Company Vendor Manager User Guide 59
Appendix
Vendor Credentials Key
Known Vendor
Vendor is part of our vendor network and has validated corporate demographics (e.g. FEIN, name, address, etc.) against 3rd party data sources.
When the icon is yellow the verification is in progress.
When the icon is grey the company has not yet completed a registration at any organizations in the network. Select the icon to invite this company to complete their registration. Once the registration is complete, the verification process will begin.
When the icon is red the company’s demographics could not be verified.
Financials Available
Vendor is part of our vendor network; an Equifax profile is available. Vendormate also checks this vendor against federal (OFAC, HHS/OIG, DEA, TRICARE, GSA, FDA) and state sanction lists at least annually – and as often as monthly for entities that frequently serve hospitals.
When the icon is yellow Vendormate is in the process of securing an Equifax profile.
When the icon is grey the company has not yet completed a registration at any organizations in the network. Select the icon to invite this company to complete their registration. Once the registration is complete, the process to match to an Equifax profile will begin.
When the icon is red the company does not match to an Equifax profile.
Registered For Your Credentialing Program
Vendor and one or more representative is registered in your credentialing program.
When the icon is red the vendor is not registered. Select the icon to invite this company to complete their registration.
If your vendor is not in Vendormate’s network, see the Invite Vendors section.
Vendormate, a GHX Company Vendor Manager User Guide 60
Customizable Columns
When utilizing Vendor Manager’s Search Vendors feature, these are the fields available to search from. Note that this list is
broken out by the field’s source. For instance, the fields found in the Compliance Document Manager section are available only
with that module. Your organization may not be using all modules, meaning not all fields will appear in your view. Within the
system, the Customizable Columns list is organized alphabetically by Field Name.
Compliance Document Manager
Field Name Search Type Search Options Description
BA Oversight Status Drop-down Not started Unopened Opened WIP Completed Verified
For vendors classified as a Business Associate (BA), this is the status of the Business Associate Agreement (BAA) and related documents in the collection process.
BA Screening Status Drop-down Not Started Not BA Potential BA BA Agent
The vendor's Business Associate (BA) status as classified by a Hospital user (Not Started, Not BA, Potential BA, BA, or Agent).
Contract Manager
Field Name Search Type Search Options Description
Has Contract Drop-down Yes, No The company has at least one contract with the health system.
Has Contract Contact Drop-down Yes, No There is at least one contact at the company with responsibility for contracts.
Credential Manager
Field Name Search Type Search Options Description
# of Compliant Reps Number No. of Reps that are listed as compliant in your credentialing program.
# of Reps Registered Number drop-down Equal Between Greater or Equal Lesser or equal
Number of reps that are registered in your credentialing program that work for a vendor.
Customer Service Email Address
Text Email address for Customer Service.
Customer Service Fax Number
Number Fax for Customer Service.
Customer Service Phone Number
Number Phone Number for Customer Service.
Customer Service Website Text Website for Customer Service.
EDI Contact Email Address Text Email address for EDI contact.
Vendormate, a GHX Company Vendor Manager User Guide 61
Field Name Search Type Search Options Description
EDI Contact Phone Number Text Phone number for EDI contact.
EDI Website Text Website for EDI.
Has Scorecard Drop-down Yes, No The company has at least one completed Scorecard with the health system.
Has Scorecard within 12 months
Drop-down Yes, No The company has been "score carded" within the past 12 months.
HQ Info Available Drop-down Yes, No Information is available concerning the company's headquarters.
Sanctions Free Drop-down Yes, No The vendor was not found on any government sanction lists
Sign-ins in Last 30 Days Drop-down Yes, No Have there been vendor rep sign-ins in the last 30 days?
Sign-ins in Last 6 Months Drop-down Yes, No Have there been vendor rep sign-ins in the last six months?
Vendor Program Credentials
Drop-down Yes, No Is the company registered in the health system's credentialing program?
Onboarding Forms*
Field Name Search Type Search Options Description
# of Full Time Employees in Company
Number (xxx,xxx) Number of full time employees that work at the company.
1099 Vendor Drop-down Yes, No Will this vendor/person be paid on a form 1099 (where they will be responsible for taxes)?
A/P Accrual Code Text Internal code used by AP to classify payments.
A/P Cash Code Text Internal code used by AP to classify payments.
A/P Discount Code Text Internal code used by AP to classify payments.
A/P Income Code Text Internal code used by AP to classify payments.
A/R - Is this a Lock Box Drop-down Yes, No Accounts Receivable address information.
A/R City Text Accounts Receivable address information.
A/R Contact Email Email [email protected]/net/org Accounts Receivable Email address.
A/R Contact Name Text Accounts Receivable contact Name.
A/R Fax Number Text xxx-xxx-xxxx (x=#) Accounts Receivable Fax Number.
Vendormate, a GHX Company Vendor Manager User Guide 62
Field Name Search Type Search Options Description
A/R Phone Number Text xxx-xxx-xxxx (x=#) Accounts Receivable Phone Number.
A/R State Text Accounts Receivable address information.
A/R Street Address Text Accounts Receivable address information.
A/R Zip Code Text xxxxx -xxxx Accounts Receivable address information.
Bank Account Number Number 20 Digit Number (must be encrypted)
Bank account Number the company uses for electronic fund transfers.
Bank City Text Address of bank company uses for electronic fund transfers.
Bank EFT Information: Do you support EFT Payments
Drop-down Yes, No Can company supply electronic transfer information?
Bank State Text Address of bank company uses for electronic fund transfers.
Bank Street Address Text Address of bank company uses for electronic fund transfers.
Bank Zip Text xxxxx -xxxx Address of bank company uses for electronic fund transfers.
Business Type Drop-down INC, Sole Proprietor, Partnership, LLC, LC
Legal type of business structure.
Committed and favorable pricing
Drop-down Yes, No Pricing for products or services against a commitment or based on a contractual arrangement.
Company Affiliate Address Text Labs, Partnerships - Different Tax IDs paid Differently.
Company Affiliate City Text Labs, Partnerships - Different Tax IDs paid Differently.
Company Affiliate FEIN Text A second legal entity affiliated with the company.
Company Affiliate Name Text Labs, Partnerships - Different Tax IDs paid Differently.
Company Affiliate State Text Labs, Partnerships - Different Tax IDs paid Differently.
Company Affiliate Zip Text xxxxx -xxxx Labs, Partnerships - Different Tax IDs paid Differently.
Company Email Address Email [email protected]/net/org Official Email address for contacting the company not an individual.
Company Former Name Text If Company has recently changed names.
Vendormate, a GHX Company Vendor Manager User Guide 63
Field Name Search Type Search Options Description
Company interacts w/PHI regulated by HIPAA for this organization?
Drop-down Yes/No Does your company perform a function or activity for this organization involving PHI that is regulated by HIPAA (e.g., healthcare operations or payment functions), including claims processing or administration; data analysis, processing or administration; or utilization review, quality assurance, patient safety activities, billing, benefit mgmt., practice mgmt., or repricing services?
Company interacts with PHI for this organization?
Drop-down [] Sends PHI [] Creates PHI [] Receives PHI [] Maintains PHI [] Transmits PHI
Will your company send, create, receive, maintain or transmit protected health info (“PHI”) to or on behalf of this organization? Check the actions that apply. Note: This does not apply to a vendor that may periodically see or hear PHI, but does not create, receive, maintain, or transmit PHI (e.g. a janitor, delivery person, etc.)
Company Number Text Internal or external company Number.
Company Product and Services
Text Text description of what the company does.
Company provides services to/ on behalf of this
organization?
Drop-down Yes, No Will your company provide services to or on behalf of any hospital, facility, clinician, or other health care provider associated with this organization? Note: this does not apply to the following: (1) an employee, volunteer, trainee, or other person whose conduct is under the direct control of this organization (i.e., “workforce members”); (2) a vendor who is performing functions as part of this organization's organized health care arrangement; or (3) a vendor that receive info for their own purposes and not to provide service to or on behalf of this organization (e.g. payors, gov’t agencies, researchers, etc.)
Vendormate, a GHX Company Vendor Manager User Guide 64
Field Name Search Type Search Options Description
Company provides the following services:
Multi Check-box Legal Services, Consulting Services, Administrative or Financial Services, Health Information Services, E-Prescribing Gateway, Data Transmission or Storage Services
Company provides one of the following services for this organization. Please select all that apply.
Company Remit Address 1 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit Address 2 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit Address 3 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit City 1 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit City 2 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit City 3 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit Name 1 Text Name of company to which invoices are sent for payment.
Company Remit Name 2 Text Name of company to which invoices are sent for payment.
Company Remit Name 3 Text Name of company to which invoices are sent for payment.
Company Remit State 1 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit State 2 Text Address company uses to receive invoices for purchases made by hospital/client.
Company Remit State 3 Text Address company uses to receive invoices for purchases made by hospital/client.
Vendormate, a GHX Company Vendor Manager User Guide 65
Field Name Search Type Search Options Description
Company Remit Zip Code 1 Text xxxxx -xxxx Address company uses to receive invoices for purchases made by hospital/client.
Company Remit Zip Code 2 Text xxxxx -xxxx Address company uses to receive invoices for purchases made by hospital/client.
Company Remit Zip Code 3 Text xxxxx -xxxx Address company uses to receive invoices for purchases made by hospital/client.
Company Require a 1099 at Year End
Drop-down Yes, No Will this vendor/person be paid on a form 1099 (where they will be responsible for taxes)?
Contact Email Address Email General contact Email address.
Contact First Name Text General contact first name.
Contact Last Name Text General contact first name.
Contact Phone Number Text General contact phone Number.
Contact Title Text General contact title.
Contract Number Text If contract is in place - list contract Number.
Customer Reference Number/Name
Text Reference Number or name the hospital uses to describe a customer.
Date Processed by AP Date xx/xx/xxxx Date form was processed by AP.
Date Sent To AP Date xx/xx/xxxx Date form was sent to AP for processing.
Designation or trading symbol
Text If Publically Traded, indicated designation or trading symbol.
Diversity Vendor Drop-down Yes, No Self-determining if company is a diverse vendor as described by standards.
Do any employee have family member employed at
hospitals
Drop-down Yes, No Employment status.
Do any employees reside with employee of hospital
Drop-down Yes, No Employment status.
Do invoices show patient information
Drop-down Yes, No Does any patient information show on invoices that will be submitted to AP?
Do you accept credit cards for payment
Drop-down Yes, No Payment acceptance methods.
Do you accept EDI transmissions
Drop-down Yes, No Does company accept the exchange of information by electronic data interface transmissions?
Vendormate, a GHX Company Vendor Manager User Guide 66
Field Name Search Type Search Options Description
Do You Accept Orders by the following
Multi Check-box Email, Fax, EDI PO receiving requirements.
Do You Accept Orders via PO
Drop-down Yes, No PO acceptance guidance.
Do you provide Product or Services or Both
Drop-down Yes, No, Both Does the company provide products, services or both?
Do you use a Factor for Payment Submission
Drop-down Yes, No If payments are calculated using a factor.
Does any employee have financial interest in hospital
Drop-down Yes, No Employment status.
Does company have any issue with badging
requirements while on site
Drop-down Yes, No Safety qualification question.
Dun & Bradstreet Rating Text A financial rating given by Dun & Bradstreet.
EEO Code Text Equal Employment Opportunity Code.
EFT Bank Name Text Name of the bank the company uses for electronic fund transfers.
Form Date Date This is the date the Vendor begins to fill out the form.
Free On Board (FOB) Code Text "Free On Board" code - Incoterms standard code indicating port of origin.
Freight Charges Drop-down Prepay and add to invoice, Vendor Pay and absorb
How are freight charges accounted for in billing?
Internal Company Identifier #
Text The Alpha Numeric Number the hospital uses to identify the vendor/company in their ERP system.
Internal Pay Terms Code Text Code used by hospital to determine payment terms - associated with ERP Numbering system.
Is Company a Physician-owned entity
Drop-down Yes, No Determination of the company being paid is a physician or physician owned.
Is this purchase for a capital project
Drop-down Yes, No Internal determination of company purchases directly related to a capitalized project at the hospital.
Is your company able to bond projects
Drop-down Yes, No Pre-qualification question.
Is your company ISO certified
Drop-down Yes, No Quality and Inspection pre-qualification question.
List Product or Services Text Area Products or services listed as part of the relationship.
Location Text Company's location as defined by the health system.
MBE: Certification Number Text Certification Number for minority certification.
Vendormate, a GHX Company Vendor Manager User Guide 67
Field Name Search Type Search Options Description
MBE: Certified as a Minority Business Enterprise (MBE)
Multi Check-box MBE, WBE, DBE, SBE Describes type of minority certification for the company.
MBE: Certify body name Text Name of certifying body for the company's minority certification.
Merchant Category Code (MCC)
Text Input both numerical code and category name. A merchant category code (MCC) is a four-digit Number assigned to a business by credit card companies (for instance American Express, MasterCard, VISA) when the business first starts accepting one of these cards as a form of payment. The MCC is used to classify the business by the type of goods or services it provides.
Minimum Order Quantity or Dollar Amount
Text Minimum order quantity or dollar purchase amount.
Onboarding Category Drop-down List of Categories Category assigned to the company during the onboarding process.
One-Time Vendor Drop-down Yes, No Internal utilization for determining if this is a one-time payment.
Payment Terms Drop-down 10, 15, 30, 45, 60 Payment terms for generating payment timing.
Physician NPI Number 10-Digit Number National Provider Identifier Number as required by HIPAA for all health care providers.
PO-Order Email Address Email [email protected]/org Email address to which Purchase Orders will be sent.
PO-Order Fax Number Text xxx-xxx-xxxx (x=#) Fax Number to which Purchase Orders will be sent.
Primary Contact for Bids/Quotes Email
Email [email protected]/org Email address to which bids and quotes will be sent.
Primary Contact for Bids/Quotes Name
Text Contact to whom bids and quotes will be sent.
Product or Service Multi Check-box Product, Service Does the company provide a product or a service?
Products or Services Provided
Text Product or services being provided by this vendor (company self-description).
Vendormate, a GHX Company Vendor Manager User Guide 68
Field Name Search Type Search Options Description
Prompt Pay Discount # of days
Text AP percent discount allowed based on payment within a certain number of days.
Prompt Pay Discount Allowed %
Text AP percent discount allowed based on prompt payment.
Purchase From Company Address
Text If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company City
Text If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company Contact First Name
Text If products or services are purchased through another relationship other than vendor filling out form
Purchase From Company Contact Last Name
Text If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company Fax Number
Text xxx-xxx-xxxx (x=#) If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company Name
Text If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company Phone Number
Text xxx-xxx-xxxx (x=#) If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company State
Text If products or services are purchased through another relationship other than vendor filling out form.
Purchase From Company Zip
Text xxxxx-xxx (x=#) If products or services are purchased through another relationship other than vendor filling out form.
Reference: List other hospital you have done
business with
Text Area Reference information.
References: Company Address 1
Text Reference information.
References: Company Address 2
Text Reference information.
References: Company Contact Name 2
Text Reference information.
References: Company Name 1
Text Reference information.
Vendormate, a GHX Company Vendor Manager User Guide 69
Field Name Search Type Search Options Description
References: Company Name 2
Text Reference information.
References: Company Telephone Number 1
Text xxx-xxx-xxxx (x=#) Reference information.
References: Company Telephone Number 2
Text xxx-xxx-xxxx (x=#) Reference information.
References: Company Type of Reference 1
Drop-down Project, Trade Credit Reference information.
References: Company Type of Reference 2
Drop-down Project, Trade Credit Reference information.
Request for References: Company Contact Name 1
Text Reference information.
Requester Department Text Internal person department name - requesting the vendor information.
Requester Name Text Internal person name - requesting the vendor information.
Restocking Charge Drop-down Yes, No Is there a restocking charge for returned product?
RMA Required Drop-down Yes, No Return Material Authorization.
Sales Tax Exempt Number Number Government provided sales tax-exempt number.
Short Deliver Lead Times Drop-down Yes, No Does the company provide short lead times for delivery?
SIC code Number Industry classification (4 digit code) "Standard Industrial Classification."
SP: Are you a Sole Proprietor
Drop-down Yes, No Independent Contractor status.
SP: Are you currently a Hospital employee
Drop-down Yes, No Independent Contractor status.
SP: Are you paid by the project
Drop-down Yes, No Independent Contractor status.
SP: Are your services available to the general
public
Drop-down Yes, No Independent Contractor status.
SP: Describe Sole Proprietor Services
Text Area Independent Contractor status.
SP: Do you currently work with any Hospital
Departments
Drop-down Yes, No Independent Contractor status.
SP: Have you been a Hospital employee in the
last 12 months
Drop-down Yes, No Independent Contractor status.
SP: Have you previously done work for the Hospital
Drop-down Yes, No Independent Contractor status.
Vendor Add/Change Drop-down Vendor Add, Vendor Change
Check boxes to describe if this is a new vendor or this is a change of information.
Vendor Number Text Internal or external company Number.
Vendormate, a GHX Company Vendor Manager User Guide 70
Field Name Search Type Search Options Description
WC: Do you have a substance abuse program
Drop-down Yes, No, NA Safety qualification question.
WC: Do you have a written Safety Policy
Drop-down Yes, No, NA Safety qualification question.
WC: Employee safety meetings held and
documented
Drop-down Yes, No, NA Safety qualification question.
WC: Employee safety orientation program
Drop-down Yes, No, NA Safety qualification question.
WC: Safety Program that includes injury and illness
prevention
Drop-down Yes, No, NA Safety qualification question.
WC: Self-insured for Workers Compensation
Drop-down Yes, No Workers Compensation pre-qualification question.
WC: Substance abuse random testing program
Drop-down Yes, No, NA Safety qualification question.
WC: Substance abuse testing for cause
Drop-down Yes, No, NA Safety qualification question.
WC: Worker’s Compensation Insurance
Agent Name
Text Workers Compensation pre-qualification question.
WC: Worker's Compensation Insurance
Company Name
Text Workers Compensation pre-qualification question.
Years in Business Number Number of years the company has been doing business.
Sourcing Manager
Field Name Search Type Search Options Description
Storefront Available Drop-down Yes, No Company has a storefront in Sourcing Manager.
Vendor Manager
Field Name Search Type Search Options Description
# of Invitations Number drop-down Equal Between Greater or Equal Lesser or equal
This is the Number of times you asked a vendor to register by clicking on "Invite Vendor".
Active Vendor Approval Drop-down Yes, No This will show if a vendor is involved in an active approval process in Vendor Manager.
Approved Legal Entities Drop-down List of Legal Entities established by the health system at implementation.
A list of all Legal Entities for which this vendor is approved.
Company Classification Text As entered by the health system.
Company Description Text As entered by health system.
Vendormate, a GHX Company Vendor Manager User Guide 71
Field Name Search Type Search Options Description
Company Vendor Identifier Text Internal number the customer uses to identify the Vendor. Can be used to populate the vendor number from the Health System's ERP or AP systems to cross-reference between systems.
Created On Drop-downs From date, To date Date on which vendor record was created.
Denied Legal Entities Drop-down List of legal entities Vendor has been denied as an approved vendor by the Health System for one or more Legal Entities
Evaluation Close Date Not searchable. Not searchable. The date of the last evaluation for this vendor or contract (each evaluation has a close date - when the evaluation closes) Tied to the last Evaluation Name.
Evaluation Name Text The Name of the evaluation that was last completed for this vendor or contract.
Evaluation Score Not searchable. Not searchable. Score of the last evaluation that was completed for the Vendor or Contract (tied to the last Evaluation Name)
Groups Drop-down List of Groups created by the health system.
Created and assigned by the health system users to organize vendors.
Has Any Contact Drop-down Yes, No There is at least one contact for this company.
Has AP Contact Drop-down Yes, No There is at least one Accounts Payable contact for this company.
Has BA Contact Drop-down Yes, No There is at least one BA contact for this company.
Has Tags Drop-down Yes, No The company has been assigned at least one tag by a health system user.
In Group Drop-down Yes, No The company has been assigned to at least one Group by a health system user.
In Subgroup Drop-down Yes, No The company has been assigned to at least one Subgroup by a health system user.
Last Invitation Sent On Date From date, To date Date the most recent invitation to join the health system's network was sent.
Last Vendor Approval Created On
Date From date, To date Most recent date on which a vendor approval was created for the company.
Vendormate, a GHX Company Vendor Manager User Guide 72
Field Name Search Type Search Options Description
Last Vendor Approval Creator
Text The user who created the most recent vendor approval.
Locally Owned Drop-down Yes, No Company is owned in health system's local area.
New Vendor Drop-down Yes, No Vendor has been newly added to your vendor list. Changes to "No" once the Vendor has been approved or denied for one or more Legal Entities
Pending Legal Entities Drop-down Legal Entities Vendor has not been approved or denied as a vendor by the Health System for one or more Legal Entities
Region Text Geographic region in which the company resides as defined by the health system.
Spend Dollars Drop-down Equal Between Greater or Equal Lesser or equal
Estimated amount health system spends with this vendor.
Status Drop-down Active, Inactive Current status of the company.
Subgroups Drop-down List of subgroups created by the health system.
Created and assigned by the health system users to organize vendors in addition to Groups
Tags Text List of tags created by the health system.
User defined field that allows categorization of vendors by whatever attribute the health system desires.
Vendor Added By Text User who added this company.
Vendor Contact Text First Name, Last Name, Email Address
General Contact listed for the Vendor.
Vendor Source Drop-down Added Company Registration Imported Rep Registration
The source from which the vendor was added to Vendor Manager
Vendormate, a GHX Company Vendor Manager User Guide 73
Vendormate Network
Field Name Search Type Search Options Description
Classified as BA in Network Drop-down Yes, No Vendor has been classified as a BA by at least one health system in the Vendormate network.
Financial Credentials Drop-down Yes, No Does Vendormate have detailed financial information on this company?
Has BAA in Network Drop-down Yes, No Company has at least one Business Associate Agreement on file with a provider in the Vendormate network.
Identity Credentials Drop-down Yes, No The vendor is part of the Vendormate Network and we have validated corporate demographics (FEIN, name, address, etc.) against third-party sources.
In Vendormate Network Drop-down Yes, No Company is registered in the Vendormate network with at least one health system.
Last Updated On Date From date, To date Most recent date on which the company's information was updated.
*Note, not all fields within the Onboarding Forms category may be available even with your health system’s use of that module.
Each health system chooses which of the onboarding forms fields are available for use.