Verizon MDM User Manual Addendum - Verizon Wireless · PDF file3(43) VERIZON MDM USER MANUAL...

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VERIZON MDM USER MANUAL ADDENDUM BROADBAND HOTSPOT MANAGEMENT

Version 4.1

Verizon MDM User Manual Broadband Hotspot Management

Version 4.1

Date 11 November 2016

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Version 4.1

Table of Contents

1 Introduction............................................................................................................... 3

2 Log In ......................................................................................................................... 3

2.1 Verizon MDM Dashboard ........................................................................................... 3

2.2 Broadband Hotspot Management ............................................................................... 4

2.3 Devices & Groups ....................................................................................................... 6

2.3.1 Groups .................................................................................................................................................... 7

2.3.2 Devices ................................................................................................................................................... 7

2.3.3 Users..................................................................................................................................................... 10 2.4 Policy ........................................................................................................................ 11

2.5 Additional Information & troubleshooting .................................................................. 15

3 Appendix A – Broadband Hotspot Management Common Tasks ...................... 16

3.1 Activate a Device ...................................................................................................... 16

3.2 Create a new policy .................................................................................................. 16

3.3 Create a new user .................................................................................................... 16

3.4 Assign a user/device to a group ............................................................................... 16

3.5 Assign a policy to a group ........................................................................................ 16

4 Appendix B - Verizon Jetpack™ MiFi® 4620L/LE Configuration Options ......... 17

5 Appendix C - Verizon Jetpack™ MiFi® 6620L Configuration Options ............... 21

6 Appendix D - Verizon USB620L Configuration Options ...................................... 29

7 Appendix E – Verizon Jetpack® AC791L Configuration Options ....................... 33

8 Customer Support & Training ............................................................................... 43

8.1 Customer Support .................................................................................................... 43

8.2 Training and Documentation .................................................................................... 43

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Version 4.1

1 Introduction

This user guide describes the features of Broadband Hotspot Management. For other Verizon MDM features, please refer to the Verizon MDM User Guide.

2 Log In

With your web browser, navigate to http://verizonmdm.vzw.com/login.html and select admin Sign-In. Enter your Verizon credentials to log in to the Verizon MDM portal

Figure 1 Verizon MDM Login screen Figure 2 – Administrator Authentication screen

2.1 Verizon MDM Dashboard

The Device Service Dashboard is the first screen that appears after logging in to Verizon MDM. It provides an overview of the different device services (Devices, Licenses, Firmware).

Figure 3 Device Services Dashboard

http://verizonmdm.vzw.com/login.html

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2.2 Broadband Hotspot Management

Broadband Hotspot Management enables customers to provision, configure, monitor and control all of their deployed broadband devices simultaneously. This control can be deployed in a grouped or per device level. User access to these devices can be controlled in a number of ways. Customers can also choose to limit broadband access to the owner or to the group to which the owner belongs. SSID/password pairs can be distributed to the broadband devices so as to maintain “granted” access. Additional device permissions and network configurations can be set and subsequently deployed over the air through the Verizon MDM Portal.

The Broadband Hotspot Management feature is part of the Mobility Services portfolio of Verizon MDM. After logging into Verizon MDM, from the Device Services Dashboard (see figure 3 above), select Mobility Services from the drop-down menu beside the Verizon MDM logo to switch to the Mobility Services Dashboard.

Figure 4 Mobility Services Dashboard

Clicking on “Devices” or “Users” in the Dashboard will toggle the chart to show the total number of devices or users existing within the account.

The Broadband Hotspot tray opens up to show the license management details of the service:

Total Licenses – number of Broadband Hotspot Management licenses purchased

Total Licenses Available – number of licenses not utilized and available for use

Licensed Devices – number of devices using a license

Devices not Licensed – number of compatible devices not using a license

Licenses are assigned to devices when these are activated for management. They are subsequently un-assigned when the management is removed and the devices are archived.

The Edit Activations button enables the activation of a device for management. Clicking on the button opens up the Edit Actions pop-up menu, devices can be added and removed (with filtering available per device make and model).

Note: a device de-activation will result in the device being factory reset.

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Figure 5 – Edit Activations

The Assign Policy button enables the easy assignment of a policy (or policies) to licensed devices. Clicking on the button opens up the policy assignment pop-up, policies can be assigned and un-assigned (with filtering available per device make and model).

Note: policies must first be created before they can be assigned – see policy creation section below.

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Figure 6 – Edit Policies

2.3 Devices & Groups

The Devices & Group menu enables Administrators to manage all their Devices, Users and Groups. A specific Dashboard provides additional details on all of these.

Figure 6 – Devices & Groups

Clicking on “Devices” or “Users” will toggle the chart to show further details of these. Different tabs are available to access the Group, Device or User functionality.

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2.3.1 Groups

The Groups tab lists all the existing groups, showing the number of users and devices in each group (note: a device and user can belong to multiple groups). The list can be sorted by clicking on each column header. Clicking on a group name will navigate to the group page information, which displays the same information as the Mobility Services Dashboard page, just specific to the selected group.

Clicking the “Add New Group” button opens the page to create a new group.

Figure 7 – Create Group

Group Name – each group must have a unique name

Add New Devices/Users to group - check the boxes if all new Device and/or Users are to be

subsequently and automatically added to the group

Group Memberships – toggle between user and device group management

Devices/Users in group – devices/users already in the group are listed and can be removed by

clicking on the trashcan icon

Filter - Devices to be added can be filtered by make an model

Filtered Devices/Users – select the users/devices to be added to the group

2.3.2 Devices

The Devices tab lists all available devices which can be ranked by clicking on a column header.

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The devices list can be filtered by clicking on the filter icon ( ).

The details of the filtered devices can be exported to a tab separated file by clicking on the export icon

Clicking on a Device name will open the profile page of that device:

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.

The Device profile page provides an overview of the device status

Device – Make & Model of the device

Associated user – a user the device may be assigned to in the Verizon MDM system

Ownership – corporate, personal or unknown (can be changed by clicking on the edit icon ). Note:

Only “corporate” ownership is currently supported.

Status – Active, not activated, archived

Platform – device type

Last check-in – time elapsed since the device last checked in.

Associate device – click on the associate device icon to associate it to a specific user

The Device profile also has three collapsible trays with additional information on the device

Broadband Management

o License Assignment

License summary

Deactivate button

Resend activation button

o Policy Assignment

Current assigned policies

Force Check-in button

Device information

o Network

o Hardware

o Usage

o Location

o Update Location button

o Command History

o Check-In History

Group Memberships

o List of assigned groups

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2.3.3 Users

The Users tab lists all available users which can be ranked by clicking on a column header. New users can be created by clicking on the “Add New User Button”.

The User list can be filtered by clicking on the filter icon ( ).

The details of the filtered users can be exported to a tab separated file by clicking on the export icon

Clicking on a User name will open the profile page of that user:

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The User profile provides an overview of the User status

User – Name of User

User ID: Verizon MDM ID of User

Status: Active, Inactive

Registered – registration status

The User profile also has multiple tabs

Devices – list of devices assigned to the user. Clicking on a device will navigate to the Device

Profile page (see above)

Group Memberships - lists group membership of the user

Profile – displays information about the user (name, e-mail, etc.), password reset and user

deactivation.

2.4 Policy

The Policy menu enables Administrators to manage all the device policies. The Policy Dashboard displays the number of policies created and assigned to devices. Different tabs are available to access the Policies and Policy Assignment.

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The Policy tab lists all policies which have been created. Policies can be ranked by clicking on a column header

as well as filtered by clicking on the filter button ( ).

The Policy Assignments tab lists all policies which assigned by group, policy type, Assigned Item (Policy Name) date and assignee. The group name, assigned name and assigned by fields can be clicked on to navigate to their respective pages.

The Add Policy button opens up the policy creation page. The policy types displayed can be searched or filtered by policy type or device platform.

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Click on the desired policy type to open its configuration page.

After a policy has been created it can be assigned to a group or groups through the Edit Policy page of each group (see above).

Events & Actions

An Events & Actions policy allows an administrator to define custom and/or dynamic events to trigger actions. This allows the automation of notifications, group assignments, device commands and more.

- creation of alerts (e.g. device out of compliance)

- automatic group assignments (e.g. based on AD attributes returned to Verizon MDM)

- automatic device commands

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- user notifications

- user management

Event Types Action Types

Assigned Applications De-Activate User

Customer Status Group Assignment

Device Property Value Issue Device Command

Installed Application Notification

LDAP Group Membership Set Device Ownership

Radius

User Property Value

Each action is triggered by an event, such as a device reporting usage information, a device not checking-in within a certain time-frame, the user belonging to a new group. Based on a single event, multiple actions can be triggered in succession.

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2.5 Additional Information & troubleshooting

Devices are automatically assigned to the All Devices Group. Use the grouping feature of the Verizon

MDM portal to put your devices into groups which match your organizational structure.

If configurations are not being deployed to devices, check that the IMEI and MDN (phone number)

pair on the device are the same as those references in the Verizon MDM portal. If they are not the

same and not updated within 24 hours, please contact Verizon technical support.

Broadband Hotspot Management requires that devices are updated to the latest available firmware.

If devices are connecting via a Verizon Mobile Private Network connection the devices must be able

to access verizonmdm.vzw.com on port 443 (https) to receive their configurations and post reporting

data.

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3 Appendix A – Broadband Hotspot Management Common Tasks

3.1 Activate a Device

Navigate to the Verizon MDM Mobility Services Dashboard page

Open up the Broadband Hotspots tray

Click on “Edit Activations”

Locate and select device from “Remaining Devices List”

Click Save.

3.2 Create a new policy

Navigate to the Verizon MDM Mobility Services Policy page

Click on Add Policy

Select policy type to be created

Complete policy configuration pages

Click on Create

3.3 Create a new user

Navigate to the Verizon MDM Mobility Services Devices & Groups page

Click on Users tab

Click on Add New User

Complete User Profile

Click on Save

3.4 Assign a user/device to a group


Select Group

Click on Edit icon

Select Users and/or Devices to be added to group (using filters if necessary)

Click Save

3.5 Assign a policy to a group


Select Group

Click on Edit Policy Assignments button

Select policy or policies (using the filters if necessary)

Click Save

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4 Appendix B - Verizon Jetpack™ MiFi® 4620L/LE Configuration Options

Security

MAC Filtering

Enable MAC Filtering Default / Yes / No

Set Administration Password

Administration Password Default / Yes / No

Port Filtering

Enable Port Filtering Default / Yes / No

Add Port Filtering Custom Applications End Port Number / App Name / Start Port Number / Protocol / Is Enabled ?

Advanced

Audio Alerts

Device powered On/Off Default / Yes / No

New Notification message received Default / Yes / No

Low Battery alert at 20% Default / Yes / No

Low Battery alert at 5% Default / Yes / No

New Firmware update available Default / Yes / No

Roaming Confirmation (Yes/No on Display) Default / Yes / No

Roaming Alert (Message only) Default / Yes / No

Wi-Fi

Broadcast Wi-Fi Name (SSID) Default / Yes / No

Privacy Separation Default / Yes / No

Show Wi-Fi password and SSID on the OLED display

Default / Yes / No

Stealth Mode Default / Yes / No

Available Wi-Fi Connections Default / Yes / No

Router

VPN Passthrough Default / Yes / No

USB tethered mode Yes / No

GPS over Wi-Fi (NMEA) Default / Yes / No

Port number

Discard empty NMEA sentences Default / Yes / No

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System

Automatic Shutdown After 30 minutes Idle time(Default) / After 2 minutes Idle time / After 5 minutes Idle time / After 10 minutes Idle time / After 20 minutes Idle time / After 40 minutes Idle time / After 50 minutes Idle time / After 60 minutes Idle time / Never

Turn off Display Default / Yes / No

Disable Factory Reset Button Default / Yes / No

Enable Logs Default / Yes / No

Delete Logs After Default / After 1 Day / After 2 Days / After 4 Days / After 8 Days

Language Default / English

Date Format Default / USA (mm/dd/yyyy) / Europe (dd/mm/yyyy)

Time Format Default / 12 hr / 24 Hr

Port Forwarding

Enable Port Forwarding Default / Yes / No

Add Port Forwarding Custom Applications End Port Number / Name / Start Port Number

DMZ

Enable DMZ Default / Yes / No

IP Address of Connected Device

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Wi-Fi

Wi-Fi Open Profile

Enable Open Profile Yes / No

Network Name (SSID)

802.11 Mode Default / 802.11b / 802.11g / 802.11b + 802.11g / 802.11n / 802.11b + 802.11g +802.11n

WMM (Wi-Fi Multimedia) Default / Off / On – Standard / Backward compatibility

Channel Default / Auto / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11

Wi-Fi Secure Profile

Enable Secure Profile Yes / No

Network Name (SSID)

Wi-Fi Password

802.11 Mode Default / 802.11b / 802.11g / 802.11b + 802.11g / 802.11n / 802.11b + 802.11g +802.11n

WMM (Wi-Fi Multimedia) Default / Off / On – Standard / Backward compatibility

Channel Default / Auto / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11

Security WEP 64-bit

WEP 128-bit

WPA-Personal/PSK (TKIP)

WPA2-Personal/PSK (AES)

WPA/WPA2 Personal Mixed Mode

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Network

LAN

IP Address

Subnet Mask

Host Name

Enable DHCP Server Default / Yes / No

Enable IPv6 Default / Yes / No

Start DHCP Address Range

WWAN Settings

Auto Connect Default / Auto-connect except when Roaming / Auto-connect / Manual

Disable Roaming Yes / No

WWAN Preferred Mode Default / Global / 4G LTE only / CDMA Auto (1XRTT, EVDO) / EVDO only / 1XRTT only / HSPA only

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5 Appendix C - Verizon Jetpack™ MiFi® 6620L Configuration Options

Advanced

MAC Filtering

Enable MAC Filtering Yes / No

Add Blocked Devices By MAC Address

Add White Listed Devices By MAC Address

DNS Settings

Manual DNS Enabled Yes / No

Manual DNS Address1

Manual DNS Address2

LAN Settings

Router IPv4 Address Default / Yes / No

Router Subnet Mask

IPv6 Enabled Yes / No

DHCP Enabled Yes / No

DHCP Address Range Start

DHCP Lease Time

GPS Settings

GPS Enabled Yes / No

GPS NMEA Over WiFi Enabled Yes / No

GPS NMEA Over WiFi Port Number

GPS Shutdown Turn off on power down

Always on

General

Turn on logs Yes / No

Delete system logs After 1 day

After 2 days

After 3 days

After 4 days

Mobile Network

Content Delivery Optimization (CDO) Yes / No

Preferred Mobile Technology Global

LTE Only

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CDMA Only

LTE/UMTS/GSM

HSPAAPN

LTEAPN

Port Filtering

Enable Port Filtering Yes / No

Allow Email (POP3, IMAP, SMTP) Yes / No

Allow FTP Yes / No

Allow HTTP Yes / No

Allow HTTPS Yes / No

Allow Telnet Yes / No

Add Port Filtering Custom Applications App Enabled / End Port Number / App Name / Start Port Number / Protocol

Port Forwarding

Enable Port Forwarding Yes / No

Forward DNS Yes / No

Forward FTP Yes / No

Forward HTTP Yes / No

Forward POP3 Yes / No

Forward Telnet Yes / No

Forward SMTP Yes / No

Forward SNMP Yes / No

Forward TFTP Yes / No

Add Port Forwarding Custom Applications App Enabled / End Port Number / IP Address Name / Start Port Number / Protocol

Wi-Fi

Wi-Fi

Wi-Fi Enabled Yes / No

Wi-Fi SSID

Wi-Fi Security Mode None

WPA2 Personal/PSK

WPA/WPA2 Mixed Mode

WEP 64

WEP 128

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WPA Personal PSK (TKIP)

Wi-Fi Key

Wi-Fi Multimedia (WMM) Yes / No

Wi-Fi privacy separation Yes / No

Wi-Fi WPS Enabled Yes / No

Display the Wi-Fi name on Jetpack screen Yes / No

Display the Wi-Fi password on Jetpack screen Yes / No

Broadcast Wi-Fi name (SSID)

Wi-Fi Advanced

Max Wi-Fi Connections

Enabled 2.4Ghz Yes / No

2.4Ghz 802.11 Mode 802.11b + 802.11g + 802.11n

802.11g + 802.11n

Wi-Fi Channel 24Ghz Automatic

1

2

3

4

5

6

7

8

9

10

11

Enabled 5Ghz Yes / No

5GHz 802.11 Mode 802.11a + 802.11n

802.11n only

802.11a only

Wi-Fi Channel 5Ghz Automatic

36

40

44

48

149

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153

157

161

165

Wi-Fi Bandwidth 5Ghz

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Security

Password

Admin Password

Admin Password On Display

Admin Password Security Question What is your mother's maiden name?

What is the name of the street you grew up on?

Admin Password Security Answer

Firewall Settings

DMZ Enabled Yes / No

DMZ IP Address

IPv6 Transparent Mode Yes / No

VPN Passthrough Enabled Yes / No

Device

User Preferences

Date USA (mm/dd/yyyy)

Europe (dd/mm/yyyy)

Distance Feet

Meters

Number Format 3,234.00

3.234,00

Time 12 hr / 24 hr

Preferences

Allow Preferences Change On Display Yes / No

Turn off display After 30 seconds

After 1 minute

After 2 minutes

After 5 minutes

Never

LED Enabled Yes / No

Secret Mode Enabled Yes / No

Shutdown After 1 hour

After 2 hours

After 3 hours

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After 4 hours

After 5 hours

After 6 hours

After 7 hours

After 8 hours

After 9 hours

After 10 hours

After 11 hours

After 12 hours

After 13 hours

After 14 hours

After 15 hours

After 16 hours

After 17 hours

After 18 hours

After 19 hours

After 20 hours

After 21 hours

After 22 hours

After 23 hours

After 24 hours

Never

Sleep After 5 minutes

After 10 minutes

After 30 minutes

Never

Stop charging when Jetpack battery is below 5%

25%

50%

USB Mode Preferences Micro USB Connection

Prompt on USB Connection (Yes / No)

Audio Preferences

Audio Enabled Yes / No

Audio Charging Yes / No

Audio Charging Complete Yes / No

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Audio Critical Low Battery Yes / No

Audio Device Joins Yes / No

Audio External Charging Yes / No

Audio Low Battery Yes / No

Audio Network Selection Yes / No

Audio New Message Yes / No

Audio Roaming Yes / No

Audio SIM Errors Yes / No

Audio Software Update Yes / No

Audio Startup Shutdown Yes / No

Audio USB Mode Yes / No

Audio Wi Fi Disabled Yes / No

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Device

User Preferences

admin_password Hide: Yes / No Lock: Yes / No

backup_restore Hide: Yes / No Lock: Yes / No

connected_devices Hide: Yes / No Lock: Yes / No

customer_care Hide: Yes / No Lock: Yes / No

device_info Hide: Yes / No Lock: Yes / No

Diagnostics Hide: Yes / No Lock: Yes / No

Firewall Hide: Yes / No Lock: Yes / No

Gps Hide: Yes / No Lock: Yes / No

internet_status Hide: Yes / No Lock: Yes / No

Lan Hide: Yes / No Lock: Yes / No

Logs Hide: Yes / No Lock: Yes / No

Macfilter Hide: Yes / No Lock: Yes / No

manual_dns Hide: Yes / No Lock: Yes / No

mobile_settings Hide: Yes / No Lock: Yes / No

parental_control Hide: Yes / No Lock: Yes / No

parental_control_device_list Hide: Yes / No Lock: Yes / No

parental_control_site_list Hide: Yes / No Lock: Yes / No

port_filtering Hide: Yes / No Lock: Yes / No

port_forwarding Hide: Yes / No Lock: Yes / No

Preferences Hide: Yes / No Lock: Yes / No

sim Hide: Yes / No Lock: Yes / No

Sms Hide: Yes / No Lock: Yes / No

software_update Hide: Yes / No Lock: Yes / No

Wifi Hide: Yes / No Lock: Yes / No

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6 Appendix D - Verizon USB620L Configuration Options

Settings

Logs

Turn on logs Yes / No

Delete system logs After 1 day

After 2 days

After 3 days

After 4 days

Admin

Admin Password

Admin Password Enabled Yes / No

Admin Password on GPS Yes / No

Admin Password on Network Settings Yes / No

Admin Password Security Question What is your mother's maiden name?

What is the name of the street you grew up on?

Admin Password Security Answer

Misc

Allow OTA Software Updates Yes / No

Local IP Address

Turn OFF HW Reset Yes / No

Turn Off LEDs Yes / No

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GPS

Settings


GPS Shutdown Always On

Turn off on power down

Advanced

Mobile Network

Connection Preference Auto-Connect

Auto-Connect if not roaming

Manual Connection


LTE/CDMA

GSM/UMTS

HSPAAPN

LTEAPN VZWINTERNET

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Access Control

Settings

diagnostics_field_test Hide: Yes / No Lock: Yes / No

gps_download_driver Hide: Yes / No Lock: Yes / No

gps_enable Hide: Yes / No Lock: Yes / No

gps_turnoff_condition Hide: Yes / No Lock: Yes / No

log_clear_sys Hide: Yes / No Lock: Yes / No

log_clear_wwan Hide: Yes / No Lock: Yes / No

log_delete_system_log Hide: Yes / No Lock: Yes / No

log_download_session Hide: Yes / No Lock: Yes / No

log_download_sys Hide: Yes / No Lock: Yes / No

log_download_wwan Hide: Yes / No Lock: Yes / No

log_enable Hide: Yes / No Lock: Yes / No

log_view_session Hide: Yes / No Lock: Yes / No

network_4G_ Lte_apn Hide: Yes / No Lock: Yes / No

network_auto_connect Hide: Yes / No Lock: Yes / No

network_connect Hide: Yes / No Lock: Yes / No

network_manual_selection Hide: Yes / No Lock: Yes / No

network_non_verizon_apn Hide: Yes / No Lock: Yes / No

network_restore_default_apn Hide: Yes / No Lock: Yes / No

network_technology Hide: Yes / No Lock: Yes / No

network_technology_hspa Hide: Yes / No Lock: Yes / No

settings_admin_password_enable Hide: Yes / No Lock: Yes / No

settings_admin_password_on_gps Hide: Yes / No Lock: Yes / No

settings_admin_password_on_network_settings Hide: Yes / No Lock: Yes / No

settings_allow_ota_sw_update Hide: Yes / No Lock: Yes / No

settings_hw_reset_on_off Hide: Yes / No Lock: Yes / No

settings_led_on_off Hide: Yes / No Lock: Yes / No

settings_local_ip_address Hide: Yes / No Lock: Yes / No

settings_modem_port_on_off Hide: Yes / No Lock: Yes / No

settings_new_admin_password Hide: Yes / No Lock: Yes / No

settings_restore_factory_defaults Hide: Yes / No Lock: Yes / No

sim_pin_action Hide: Yes / No Lock: Yes / No

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sim_pin_current Hide: Yes / No Lock: Yes / No

sim_pin_new Hide: Yes / No Lock: Yes / No

sim_pin_new_confirm Hide: Yes / No Lock: Yes / No

sim_puk_current Hide: Yes / No Lock: Yes / No

sms_delete_all_inbox_msg Hide: Yes / No Lock: Yes / No

sms_delete_msg Hide: Yes / No Lock: Yes / No

swup_check_for_update Hide: Yes / No Lock: Yes / No

swup_install_now Hide: Yes / No Lock: Yes / No

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7 Appendix E – Verizon Jetpack® AC791L Configuration Options

Wi-Fi Profile

Wi-Fi Profile

Profile Wi-Fi Off

2.4 Ghz

Dualband

2.4 Ghz + Guest

2.4Ghz Bandwith HT20

HT40

5Ghz Bandwidth HT40

VHT80

Max Wi-Fi Users 1 to 15

Wi-Fi Privacy Yes

No

Enable WPS configuration via LCD Yes

No

Profile Main Wi-Fi

Main SSID

Show SSID on LCD Yes

No

Disable SSID Broadcast Yes

No

Passphrase

Show passphrase on LCD Yes

No

Passphrase Encryption None

WPA2 Personal AES

WPA WPA2

Channel 0

36

40

44

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48

149

153

157

161

165

Max Clients allowed 1 to 15

Profile Secondary Wi-Fi

Guest SSID

Channel 0

Guest Passphrase

Guest Passphrase Encryption None

WPA2 Personal AES

WPA WPA2

Disable Guest SSID Broadcast Yes

No

Generate Guest Wi-Fi passphrase Yes

No

Max Guest Clients allowed 1 to 14

Network Options

Network Mode

Set band Region (Global / CDMA) Global

LTE/CDMA

LTE/GSM/UMTS

Mac Filtering

Set access control mode None

Black list

White list

Add User’s Device’s Wi-Fi MAC Addresses Yes

No

DNS

DNS mode Auto

Manual

DNS address 1 must be set for manual mode

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DNS address 2 must be set for manual mode

VPN passthrough enabled Yes

No

DMZ

DMZ Enabled Yes

No

DMZ Address

Gateway IP

IP Address of Gateway

Netmask of gateway

DHCP

DHCP Server Enabled Yes

No

DHCP client low IP address

DHCP client high IP address

DHCP Lease time (seconds)

Port Forward

Port Forwarding Enabled Yes

No

Add Port Forwarding Applications Label

IP Address

Port Number

Protocol (TCP or UDP)

Port Filter

Port Filter Enabled Yes

No

Add Port Filter White or Black List Label

Port

Protocol (TCP or UDP)

Website Filters

Block Sites Enabled Yes

No

Set Block Sites Pattern Mode Black List

White List

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Add Website list Site Name

Add Unrestricted Devices Name

MAC Address

Schedule

Schedule Enabled Yes

No

Add Schedules Rule Name

Repeat Day

Start

End

Power Settings

Sleep Time

Idle on Battery (in seconds) 0

300

900

1800

3600

Idle on AC (in seconds) 0

300

900

1800

3600

Idle on USB (in seconds) 0

300

900

1800

3600

Admin Access

Admin

Admin Password

Owner Password

Hide Admin Pwd on LCD Yes

No

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Security challenge question None

What did you aspire to be when you were a child?

Who is your favorite childhood teacher?

Who is your favorite author?

What is your mother’s middle name?

What is your nickname?

What was the name of your first girlfriend/boyfriend?

What was your high school mascot?

What did you study at your post secondary institution?

Security challenge answer

General

Show Tutorial Yes

No

GPS Enabled Automatic

Manual

Screen Options

LCD brightness on Battery Dim

Bright

LCD brightness on AC Dim

Bright

LCD brightness on USB Dim

Bright

Inactivity timeout on Battery 0

30

60

300

600

Inactivity timeout on AC 0

30

60

300

600

Inactivity timeout on USB 0

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30

60

300

600

Enable UI Stealth Yes

No

Disable UI settings on LCD Yes

No

Tethering Support

Select mode on USB No Action

Prompt

Charge only

Charge + Tether

Disable Wi-Fi when Tethered Yes

No

Access Control

Access Control

Admin Access None

Hide

Lock

Tethering None

Hide

Lock

Allow Wi-Fi None

Hide

Lock

WPS None

Hide

Lock

ScreenOptions None

Hide

Lock

NetworkOptions None

Hide

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Lock

AccessControl None

Hide

Lock

DNS None

Hide

Lock

firewall None

Hide

Lock

LAN None

Hide

Lock

Port Forwarding None

Hide

Lock

Block Sites None

Hide

Lock

Scheduler None

Hide

Lock

GPS None

Hide

Lock

40(43)


Version 4.1

GPS

Settings


GPS Shutdown Always On

Turn off on power down

Advanced

Mobile Network

Connection Preference Auto-Connect

Auto-Connect if not roaming

Manual Connection


LTE/CDMA

GSM/UMTS

HSPAAPN

LTEAPN VZWINTERNET

41(43)


Version 4.1

Access Control

Settings

diagnostics_field_test Hide: Yes / No Lock: Yes / No

gps_download_driver Hide: Yes / No Lock: Yes / No

gps_enable Hide: Yes / No Lock: Yes / No

gps_turnoff_condition Hide: Yes / No Lock: Yes / No

log_clear_sys Hide: Yes / No Lock: Yes / No

log_clear_wwan Hide: Yes / No Lock: Yes / No

log_delete_system_log Hide: Yes / No Lock: Yes / No

log_download_session Hide: Yes / No Lock: Yes / No

log_download_sys Hide: Yes / No Lock: Yes / No

log_download_wwan Hide: Yes / No Lock: Yes / No

log_enable Hide: Yes / No Lock: Yes / No

log_view_session Hide: Yes / No Lock: Yes / No

network_4G_ Lte_apn Hide: Yes / No Lock: Yes / No

network_auto_connect Hide: Yes / No Lock: Yes / No

network_connect Hide: Yes / No Lock: Yes / No

network_manual_selection Hide: Yes / No Lock: Yes / No

network_non_verizon_apn Hide: Yes / No Lock: Yes / No

network_restore_default_apn Hide: Yes / No Lock: Yes / No

network_technology Hide: Yes / No Lock: Yes / No

network_technology_hspa Hide: Yes / No Lock: Yes / No

settings_admin_password_enable Hide: Yes / No Lock: Yes / No

settings_admin_password_on_gps Hide: Yes / No Lock: Yes / No

settings_admin_password_on_network_settings Hide: Yes / No Lock: Yes / No

settings_allow_ota_sw_update Hide: Yes / No Lock: Yes / No

settings_hw_reset_on_off Hide: Yes / No Lock: Yes / No

settings_led_on_off Hide: Yes / No Lock: Yes / No

settings_local_ip_address Hide: Yes / No Lock: Yes / No

settings_modem_port_on_off Hide: Yes / No Lock: Yes / No

settings_new_admin_password Hide: Yes / No Lock: Yes / No

settings_restore_factory_defaults Hide: Yes / No Lock: Yes / No

sim_pin_action Hide: Yes / No Lock: Yes / No

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Version 4.1

sim_pin_current Hide: Yes / No Lock: Yes / No

sim_pin_new Hide: Yes / No Lock: Yes / No

sim_pin_new_confirm Hide: Yes / No Lock: Yes / No

sim_puk_current Hide: Yes / No Lock: Yes / No

sms_delete_all_inbox_msg Hide: Yes / No Lock: Yes / No

sms_delete_msg Hide: Yes / No Lock: Yes / No

swup_check_for_update Hide: Yes / No Lock: Yes / No

swup_install_now Hide: Yes / No Lock: Yes / No

43(43)


Version 4.1

8 Customer Support & Training

8.1 Customer Support

Contact customer support for any product or support issues. They can assist you with product, device, account,

and general platform questions or errors. Call toll‐free at 1-800-922-0204.

Contact your account team with any account specific questions on equipment or service, pricing information, or adding additional users.

8.2 Training and Documentation

Go to www.verizonwireless.com/mbtraining to view tutorials or to download user and reference guides.

http://www.verizonwireless.com/mbtraining

Date post:	14-Feb-2018
Category:	Documents
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