CREATING CARE-CONNECTED COMMUNITIES CREATING CARE-CONNECTED COMMUNITIES

Virtual Update Meeting March 22, 2017

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If you are having trouble connecting to the audio portion of the webinar, go to the Quick Start page for the phone number and access code /

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Or email Emmalilly Hoxsie at ehoxsie@gl-hc.org.

CREATING CARE-CONNECTED COMMUNITIES CREATING CARE-CONNECTED COMMUNITIES

Mary Graham

Manager, Community Engagement (616) 323 – 2959

mgraham@gl-hc.org

Emmalilly Hoxsie

Business Development / Communication Administrator

(616) 323 – 2953 ehoxsie@gl-hc.org

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AGENDA

• Presentation: Patient Care Documents • Solution Updates • Business Updates • Getting in touch with GLHC

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Patient Care Documents: Easy to Upload, Easy to Access

Steve Spieker

Manager, Solution Support

(616) 588 – 4714 SSpieker@gl-hc.org

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Advance Care Directives are gaining momentum in Michigan

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Having all medical records available is getting more complicated

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VIPR – Community Health Record

Having patients’ medical documents electronically available, wherever and whenever needed. • Advance Care Directives (ACDs) • Action Plans • Care Plans

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ACDs sit alongside the

medical record

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Current Statistics

Total Submitted 16,610

Total Rejected (~6%) 914

Total in VIPR 15,696

Submissions by Year

Year Document Total

2013 143

2014 1484

2015 3378

2016 7939

2017 (year to date) 3666

Total Submitted 16610

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127 Submitters at 64 sites:

• Hospitals • Outpatient Centers • Community Organizations • Long Term Care and Skilled Nursing Facilities • Hospice • PHOs • Attorneys

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Advance Care Directives

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Action Plans

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Care Plans

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OB Antepartum

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Steps for Submitting PCDs

1. GLHC Contracts (DSA & $0 SOW) 2. User Register 3. Document Submission 4. Document Review

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PCD Submission Demonstration

https://patientcaredocuments.michiganhealthconnect.org

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PCD User Resources • User Guides • PCD 101 Video • Implementation Consultants

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www.gl-hc.org/patient-care-documents-user-guides

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Solution Updates

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“Lakeland Health and Great Lakes Health Connect partner to enhance workflow for

immunization record queries”

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VIPR Single Sign On

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VIPR DATA SOURCES

GLHC Website Navigation Options 1. Solutions VIPR – Community Health Record 2. Resources User Guides Virtually Integrated Patient Record (VIPR) –

Community Health Record

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NEW VIPR Contributors

Contributing ACDs • Cornerstone Family Practice • Sacred Heart Mercy Health

Care Center • Spectrum Health Medical

Group - Family Medicine - Newaygo

Other Contributions • Holland Hospital – Lab,

Pathology, Radiology, and ADT

• Hurley Medical Center - CCD • MidMichigan Neurology

Center – ADT and CCD

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GLHC Achieves HITRUST CSF Certification

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GLHC Strategy

HIPAA/HITECH

ISO27001/2

NIST 800-53

COBIT

PCI

Domains

Requirements

Key Measures

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Programs & Incentives

• Comprehensive Primary Care Plus (CPC+) • State Innovation Model (SIM) • Incentive programs, such as PGIP and those that require Direct

Messaging, Active Care Relationship Service (ACRS) ADT and other digital delivery systems

• Meaningful Use • Patient Centered Medical Home (PCMH) • Emergency Preparedness requirements for FQHC, Health

Departments and facilities • Regulatory requirements like Syndromic Surveillance and

Immunizations reporting to the Michigan Care Improvement Record (MCIR)

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Business Updates

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Enhancing Community Mental Health Care Delivery with HIE

Michael Harding, Deputy Director at WCCMH & Doug Dietzman, Executive Director at GLHC • Share the opportunities and challenges involved in integrating

physical health date with the delivery of behavioral health services

• The two-way sharing of information is improving quality of care, enhancing patient safety, and reducing healthcare costs in Washtenaw County. Expanded patient health information sharing has reduced costs by eliminating the duplication of costly metabolic testing by as much as 200 panels per month, an estimated annual savings of $72,000 per year

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• Southwest Michigan - May 10 at the WMU Fetzer Center in Kalamazoo

• Northern Michigan – June 13 at the Fox Hill Event Center in Cadillac

• Metro Detroit – August 15 at the Westin Southfield Detroit in Southfield

• Capital Area – August 22 at the MSU Henry Center in Lansing

• Flint & Genesee County – September 14 at the Holiday Inn and Gateway Center in Grand Blanc

• West Michigan – October 4 at the Calvin College Prince Conference and Event Center in Grand Rapids

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GLHC & Telemedicine • Answer Health On Demand

• Facilitate access to comprehensive, convenient, and

coordinated online care • Excited to participate in any efforts that enhance system-

wide sharing of health information

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IMPLEMENTATION CONSULTANTS www.gl-hc.org/consulting-training

Mary Graham – Northern Michigan Manager, Community Engagement (616) 323 – 2959 mgraham@gl-hc.org Bryan Bulock – Mid Michigan Senior Implementation Consultant (517) 999 – 7555 bbulock@gl-hc.org Carrie Strom – West Michigan Implementation Consultant (616) 588 - 4692 cstrom@gl-hc.org Katrina Khouri – Genesee County Implementation Consultant (810) 252-4475 kkhouri@gl-hc.org

Greg Cavanaugh – East Michigan Implementation Consultant (586) 596 - 8296 gcavanaugh@gl-hc.org Joe Pintar – Southeast Michigan Implementation Consultant (616) 323 – 2951 jpintar@gl-hc.org

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Thank you!

• Feedback! • Next Meeting

– May 3 – June 21 – August 9 *tentative* – September 27 – November 15

• Connect with us on Social Media – www.facebook.com/greatlakeshealthconnect – www.twitter.com/GLHC_HIE – www.linkedin.com/company/5242434

• GLHC Newsletter – The Interface – Sign up @ www.gl-hc.org/whats-happening/glhc-newsletters

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Potential Topics: • Direct Messaging • Standards, Programs, &

Incentives • Taking suggestions!