Voice over IP Solutions

by

KV IT-Solutions

What Is VoIP ?

Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.

Basic Diagram

Unlimited free telephone calls throughout the world with lot of features

VoIP challenges

Available bandwidth Delay/Network Latency Packet loss Jitter Echo Security Reliability Pulse dialing to DTMF

translation

Technology Used

Linux Asterisk Digital Receptionist ( IVR) Sugar CRM Voice Mail Mysql Apache FreePBX The power of

penguin

What is freePBX ?(Heart of the product )

Web interface to manage Asterisk config files Saves settings to a mysql database then creates

the config files for asterisk freePBX used to manage your extensions, Ring

group, call queues , Trunks ,IVR menus and much more

Protocol used

IAX-Inter Asterisk eXhangeSIP-Session Initiated protocolH.323MGCP-Media Gateway Control Protocol

Other Tools

Flash operator panel ( swich board application )

Web Meet me control ( used to manage live conference rooms )

Sugar CRM ( Very robust customer relationship application )

Digital Receptionist ( Easy customizable IVR System )

Reason to use Trixbox

Easy to configure GNU Public License Cost Effectiveness Stable and reliable Good quality hardware

availability Compatible with old

traditional telephony system

Can use analog line / Digital PRI

You can use any IAX/SIP device or softphones

Additional Features

Voice to Email FAX to Email Voice Recording Music on Hold Follow me DID Lines Reminder call Greeting / Festival Call A lot more………………….

accessories

Card for traditional

telephone compatibility

VoIP phones

Sip Enabled Mobile

Head Phone/ Mic for Softphone

Hardware Requirement

Dedicated Server 2GB RAM Plenty of DISK Space Digium / Zaptel Card VoIP Phones Head Phone MIC ATA Card ( convertor for analog

phones )