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Volunteer, Work & Learn Brochure Training 2011/2012
Short session (45 minutes) Global Land Product 05/10/2011
05/10/11Volunteer, Work & Learn Brochure Training 2
Contents
• Introduction
• Global Map
• Volunteering
• Language
• Learn A Skill
• Work & Travel
• Summary
05/10/11Volunteer, Work & Learn Brochure Training 3
Our World
05/10/11Volunteer, Work & Learn Brochure Training 4
Volunteering
Fast facts, brochure layout & suppliersWhat you need to know about our volunteering products
05/10/11Volunteer, Work & Learn Brochure Training 5
Why pay to volunteer?
How you can convince customers to volunteer Take the time to read trip reports & blogs from our staff who’ve experienced it
Keeping you safe wherever you are in the world
Some projects offer meal inclusions
24/7 support from volunteer partners
Donations to the project is included in the price you pay
Your time and money invested will make a sustainable difference
The projects need material, equipment, personnel & training
05/10/11Volunteer, Work & Learn Brochure Training 6
Fast Facts: Volunteering
2nd edition volunteering brochure What do we need to know?
90 projects world wide
33 countries spanning 5 continents
Volunteer or Voluntour option
Bookable in STAy, Sherpa & B2Bs
20 – 26% commission
Duration 4 days – 6 months
136,000 copies for 2012
24/7 local support
Different type of accommodation
Different types of projects
Internship options
17 suppliers
Fairly self explanatory – duration of
project
Type of trip – Volunteer/Volun
tour
Work logo illustrates what type of work is
involved
An brief overview of the programme and what to expect
Some of the best bits!
Project unique selling points
Upselling couldn’t be easier with
‘Extend Your Stay’ options included on most pages
Trip code – important!
Generally 2 codes:
1 for the main project and 1 for
extend your stay
See this Planeterra
symbol? Project is bookable in
Sherpa
Understand the bigger picture…
The nitty gritty. Be familiar with
the detail before booking
Lead in price based on
illustrated duration. Don’t forget to check
out the Inclusions Box
for ‘Extra Weeks’
05/10/11Volunteer, Work & Learn Brochure Training 8
“Any fears I had evaporated as one girl took my arm and despite language barriers showed me around her world.” - Helen Lester, STA Travel Brighton United Kingdom
Kenya Teaching & Safari
05/10/11Volunteer, Work & Learn Brochure Training 9
Project Brazil
“He opened our eyes to the Favelan reality and bridged the gap for our
language and culture barrier.” – Courtney Drake, STA Travel
Pacific Beach U.S.A
05/10/11Volunteer, Work & Learn Brochure Training 10
Thai Elephant Conservation
“There are many people at the project that were all very inspiring and all doing their bit to make a difference.” – Rebecca Noble, STA Travel Queen St New Zealand
05/10/11Volunteer, Work & Learn Brochure Training 11
What you need to know about our language programmes
05/10/11Volunteer, Work & Learn Brochure Training 12
Learning the basic language will help you travel around so why not suggest it
Broaden your travel experience
Immerse yourself in new cultures
Practice makes perfect and do it while travelling
Discover a whole new world
Make new friends and stay with local families
Languages can boost your CV
05/10/11Volunteer, Work & Learn Brochure Training 13
Spanish, Portuguese, French, Italian, German, Thai, Hindi, Chinese & Japanese
30+ courses
9 languages
1 supplier – Globo Study
1 place to book
Bookable through B2B site
15% commission
Standard course option
Intensive course option
Durations from 1 to 48 weeks
Minimum age is 18 years old
15% commission
Choose from home stay or apartment
Lead in price relates to min programme
duration – see Price Box for
additional weeks
Some of the best bits! The programmes
unique selling points
All the nitty gritty to do with
eligibility, durations, board basis and more
Various language course
durations, standards/levels, combinations
and basis of accomm
An brief overview of the programme and what to expect
An overview of the language
school, facilities and location
A break down of course
inclusions
Accommodation package options
and what to expect
05/10/11Volunteer, Work & Learn Brochure Training 15
Our new preferred language supplier have over 200 schools across 20 countries
Motivating & activating tuition
Highly qualified teachers
Dynamic teaching staff
Limit number of students per class
Good nationality mix
Different accommodation options
Welcoming & friendly staff
Broad & interesting programmes
Modern facilities
Central locations
15% commission to STA Travel
Beginner or intensive courses
05/10/11Volunteer, Work & Learn Brochure Training 16
What you need to know about our learn a skill products
05/10/11Volunteer, Work & Learn Brochure Training 17
There are a raft of adrenaline pumping products
Build confidence whilst being fun
Gives you a new perspective on life
Character building
Strengthens your employability
Test your physical and mental capabilities
Grow your knowledge and expertise
05/10/11Volunteer, Work & Learn Brochure Training 18
Look out for the ‘CERTIFICATION’ logo
20 programmes
17+ suppliers
Spanning 8 countries
Commission vary from 15 – 30%
Some programs results in accreditation
Bookable through STAy
Possible onward employment options
An brief overview of the programme and what to expect
The programme’s best bits! Its unique selling
points
Where the programme is based/starts from and a summary of
what’s included
Product Code = important! Code
will be searchable
through 1Source (April 2012)
Illustrating his programme,
once completed, offers
certification
Lead in price for all programme
options
Break it down. Keen to know
what skills you’ll pick up
during the course of the programme?
Individual programme
price
05/10/11Volunteer, Work & Learn Brochure Training 20
Suppliers: Learn A Skill cont.
Supplier Skill Category Departure Point
Saltycrax Backpackers Learn to dive and kitesurf Cape Town> Blaawberg
Davy Jones' Locker Co. Ltd Learn to dive Koh Tao
Master Divers Learn to dive Koh Tao
Prodive Cairns Learn to dive Cairns
Awesome Adventures Learn to dive Fiji
Mojo Surf NZ Learn to surf Auckland
Island Vibe Hostels Learn to surf Jeffrey’s Bay> Garden Route
Mojo Surf AU Learn to surf & learn to be a surf instructor Sydney
Jillaroo Jackaroo Australia Learn to be a Jillaroo/Jackaroo Sydney
Ecuador Kite Surf Learn to kite surf Manta
Surtrek Learn to be a Chagra Quito
Milhouse Hostel Learn to dance Buenos Aires
Urban Adventures Thailand Learn to cook Chiang Mai
Indian Holidays Learn to cook Delhi > Jaipur
NZONE Learn to skydive Queenstown
Explore Whitsundays Learn to sail Whitsundays
Kwantu Private Game Reserve Learn to be a game ranger Port Elizabeth > Kwantu
05/10/11Volunteer, Work & Learn Brochure Training 21
What you need to know about our Work & Travel products
05/10/11Volunteer, Work & Learn Brochure Training 22
Learn more about Work & Travel products to help your customer work abroad
Programmes offer much more than just a tourist experience
Working abroad funds further travel
Opportunity to work alongside locals
International experience looks fantastic on a CV
Learn new cultures and live day-to-day in another country
Earn a living whilst overseas
05/10/11Volunteer, Work & Learn Brochure Training 23
Products will differ in each division so check your brochure!
50+ programmes
10+ suppliers
Spanning 12+ countries
Commission vary from £/$/50 – US$500
And commission from 20 – 28%
24/7 support in home/host country
Bookable through STAy and B2Bs
Some programmes offer visa assistance
Group flight options
Differing age restrictions
Some require specific experience
Some programmes require skill sets
An brief overview of the programme and what to expect
The programme’s best bits! Its unique selling
points
Fairly important! Restrictions
range from age, nationality, skill set, qualification
and language
Take note! Departures
range from days of the week to date, months
and even seasons
Product Code = important! Code
will be searchable
through 1Source (April 2012)
Understand the bigger picture.
Many programmes
involve multiple steps within the
application process
Break it down. Keen to know
how life pre and during the programme
works day by day?
A large part of Work & Travel
is all about potential
earnings!
Duration – min & max
05/10/11Volunteer, Work & Learn Brochure Training 25
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Summary
Volunteer, Work & Learn brochure What do you now know?
136,000 copies distributed globally
180+ life changing trips
90 volunteering projects
20+ language programs
20 learn a new skill products
50+ Work & Travel products
End short version of brochure training
Contact
Hien Tran [email protected]
Kate Walker [email protected]