W S TORAGE - Sub-Zero...Display shelf—featured on Models 427, 427R and 430, this shelf allows you...

W I N E S T O R A G E

USE & CARE INFORMATION

C O N T E N T S

Sub-Zero Wine Storage 3

Sub-Zero Wine Storage Features 4

Sub-Zero Wine Storage Models 5

Sub-Zero Wine Storage Use & Care 8

Keeping Wine at Its Best 18

Troubleshooting Guide 20

Service Information 22

Sub-Zero Warranty 23

SUB-ZERO® is a registered trademark of Sub-Zero, Inc.

As you read this Use & Care Information,take particular note of the CAUTION andWARNING symbols when they appear.This information is important for safe andefficient use of the Sub-Zero equipment.

In addition, this Use & Care Information maysignal an IMPORTANT NOTE which highlightsinformation that is especially important.

signals a situation where minor injury orproduct damage may occur if you do notfollow instructions.

states a hazard that may cause seriousinjury or death if precautions are notfollowed.

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THANK YOU

Thank you for purchasing your new Sub-ZeroWine Storage unit. The ultimate in beauty,engineering, detailing and functionality, thisWine Storage equipment continues theSub-Zero tradition of superior quality andreliability, giving you the peace of mind thatyour wine is stored properly, at the exacttemperature you select.

Your Sub-Zero Wine Storage model isprotected by a warranty that is one of thefinest in the industry. Take a moment to readthe warranty statement on page 23 and referto it should service become necessary.

This Use & Care Information will answermost of your questions about the features,operation and maintenance of your WineStorage unit. If you have questions that arenot addressed here, call Sub-Zero CustomerService at 800-222-7820 or visit our website,subzero.com.

S U B - Z E R O WINE STORAGE

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With the installation of a harness kit, theseappliances are Star-K compliant to meetstrict religious regulations in conjunctionwith specific instructions found onwww.star-k.org. For details about theharness kit, contact your Sub-Zero dealer.

WINE STORAGE F E AT U R E S

Dual temperature zones—all Wine Storagemodels allow you to have precise indepen-dent temperature control within one degreeof your preset temperature in each of thetwo temperature zones.

Model 427R has a third temperature zone—refrigerated drawers—for items to bestored at a cooler temperature than yourwine.

Electronic controls—a microprocessorcontrols all electronic functions and allowsyou to monitor the exact temperature youhave preset and make adjustments easily.

Correct temperature—each temperaturezone of your Wine Storage unit has a rangeof 38˚F (3˚C) to 65˚F (18˚C), and your settemperature is shown in the LED display,located on the control panel.

Proper humidity is maintained throughoutthe entire unit.

Discreet lighting—our soft low-wattagelighting can be controlled independently ofthe door’s opening, which will allow you todisplay your collection of wine for specialoccasions.

Sturdy, rustproof wire shelves can easilyaccommodate standard 750 ml bottles,half bottles, as well as magnums. Finishedoff with a natural cherry wood facing, allshelves ensure that the wine is storedproperly, with the corks in contact with thebottles‘ contents.

Roller-assembly shelves with a full three-quarter extension for easy access to allstored bottles.

Display shelf—featured on Models 427,427R and 430, this shelf allows you todisplay those prized bottles in your winecollection. It is illuminated with discreetlighting mounted in the control panel.

Service alert—an indicator light in the LEDdisplay on the control panel will let youknow if service may be necessary.

Home alarm—wiring connections give youthe option of hooking the Wine Storage unitup to your home security system.

Model 427R has an alarm feature that willmake an audible beeping sound if a drawerhas been left open.

Sabbath Mode will allow the lights toremain off during certain religious obser-vances.

UV-resistant glass in the door filters outharmful UV light.

Optional lock—lock is available as a salesaccessory. Contact your Sub-Zero dealerfor details.

Magnetic gaskets around the doors giveextra-tight seals.

The solid, adjustable kickplate gives a truebuilt-in look and conforms to AmericanInstitute of Architects standards.

Front venting—all Sub-Zero Wine Storagemodels are designed for mechanical systemairflow at the front of the unit.

WA R R A N T Y

Sub-Zero productsare covered by atwo, five andtwelve year resi-dential warranty(exclusions apply).See warrantydetails at the endof this guide.

S U B - Z E R O WINE STORAGE F E AT U R E S

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S U B - Z E R O WINE STORAGE M O D E L S

M O D E L 424U N D E R C O U N T E R W I N E S TO R A G E

Roller-assemblyshelves

Lighted electroniccontrol panel

Discreet lighting

Full-view glassdoor (standard)

Serial and modelnumber plate

Home securitytie-in

Stationary shelf UV-resistant glass

Divider gasket

Front venting withremovable kickplate

M O D E L 424FSF R E E - S TA N D I N G W I N E S TO R A G E



Stainless steelexterior



Home securitytie-in

Stationary shelf UV-resistant glass

Divider gasket

Front venting withremovable kickplate

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M O D E L 427A L L W I N E S TO R A G E

M O D E L 427RW I N E S TO R A G E W I T H R E F R I G E R AT E D D R AW E R S

UV-resistant glass


Discreet lighting



Lighted displayshelf


Divider gasket

Home securitytie-in

Front venting withremovable kickplate /grille

Refrigeratedstorage drawers



Discreet lighting

UV-resistant glass




Divider gasket

Home securitytie-in

Removable drawerdividers

Front venting withremovable kickplate /grille

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M O D E L 430A L L W I N E S TO R A G E



Discreet lighting Full-view glassdoor (standard)



Divider gasket

UV-resistant glass

Home securitytie-in

Removablekickplate

Hermetically sealedrefrigeration units

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ELECTRONIC CONTROL S Y S T E M

The Electronic Control System of yourSub-Zero Wine Storage unit gives you themost accurate temperature control for yourpeace of mind. You can be assured your wineis stored at the temperature you have selected,whether it is long-term aging or staging winefor consumption that evening.

A microprocessor accurately samples thetemperature every second in each zone to besure the temperatures stay within one degreeof your preset temperatures. It also monitorsthe unit’s operation and will let you know ifservice may be necessary.

T E M P E R AT U R E C O N T R O L

With all Wine Storage models you have thecapability of setting two distinct temperatureswithin the two zones of your Wine Storageunit. Your model has been thoroughly testedand inspected before it was shipped from thefactory. The temperature has been preset at45˚F (7˚C) in the top zone and 55˚F (13˚C) in thebottom zone.

There are two sets of WARMER and COLDERkey pads on the control panel, one for each ofthe two separate temperature zones. An arrownext to the temperature in the LED display, willindicate which temperature corresponds witheach zone. Refer to the illustration below.

The COLDER key pad on the control panelallows you to decrease the temperature in thecorresponding zone by one degree each timeyou depress the key pad. Remember that thetemperature range in each zone is 38˚F (3˚C) to65˚F (18˚C) and you can set two differenttemperatures—one for each zone.

Similar to the COLDER key pad, you can raisethe temperature in the corresponding zone byone degree each time you depress theWARMER key pad on the control panel.

S U B - Z E R O WINE STORAGE U S E & C A R E

LIGHTON/OFF

WARMER COLDER

COLDERWARMER

UNITON/OFFLIGHT

ON/OFF

58 42

TemperatureControls

Electronic control panel

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L E D D I S P L AY

Electronic control system functions, such asdigital temperatures and service indicators, areshown in the LED display, located on thecontrol panel. The temperatures of each zonewill be visible through the glass door of yourWine Storage unit. If you are using your unitfrequently, the numbers may fluctuate.

U N I T O N / O F F

The UNIT ON/OFF key pad on the controlpanel will shut off all electrical power to theWine Storage unit for cleaning or service.

L I G H T S O N / O F F

All Wine Storage units have the capability ofhaving the lights on independently of thedoor’s opening and closing. This will allow youto display your collection of wine for specialoccasions.

To have the lights remain on independently ofthe door’s opening and closing, press theLIGHTS ON/OFF key pad. Press the key padagain to have the lights to go off when thedoor is closed.

A L A R M F E AT U R E

If the microprocessor detects temperaturefluctuations or a faulty component, you willhear an audible beep and a bell symbol willflash in the LED display on the control panel.Also, if the unit is tied in with your homesecurity, it will alert this system. You candeactivate the alarm feature and the audiblesound by depressing the BELL symbol keypad. If the alarm is deactivated, the bell willnot be visible in the LED display.

S A B B AT H M O D E ( S TA R - K )

All Wine Storage units feature the SabbathMode. This is for certain religious observanceswhere the lights need to be turned off.

To initiate Sabbath Mode, while the unit is onpress the UNIT ON/OFF key pad so that OFFis visible in the LED display on the controlpanel. Your unit will be off.

Then press and hold the UNIT ON/OFF keypad for 10 seconds. This will turn the unit backon and will disable the lights. To return theunit to normal lighting, press and release theUNIT ON/OFF key pad.

If you have questions about Star-K compliance,visit www.star-k.org.

V I S U A L S E RV I C E D I S P L AY

The electronic control system monitorstemperatures as well as the the unit’s opera-tion. If there is a temperature or operationproblem, you will notice the word SERVICEilluminated in the LED display on the controlpanel. Before calling for service, please checkto see if your condenser area needs cleaning.Refer to Condenser Cleaning on page 16.


You should not leave the lights onovernight or for extremely long periods oftime. The heat from the lights will causethe unit to work unnecessarily hard.

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REFRIGERATED D R AW E R S –M O D E L 4 2 7 R

T E M P E R AT U R E C O N T R O L

Model 427R: The refrigerated drawers havetheir own microprocessor and control panellocated in the top drawer. The preset tempera-ture is 38˚F (3˚C) from the factory, but you havethe option of adjusting the temperature withinthe range of 34˚F (1˚C) to 45˚F (7˚C). The LCDdisplay on the control panel displays the actualtemperature of both drawers in your unit.

The COLDER key pad on the control panelallows you to decrease the temperature of thedrawers by one degree each time you depressthe key pad. You can raise the temperature inthe drawers by one degree each time youdepress the WARMER key pad on the controlpanel.

A L A R M F E AT U R E

Model 427R: An alarm feature will make anaudible beeping sound if a drawer has beenleft open accidentally.

When the alarm is activated, a bell symbol willbe illuminated in the LCD display of the controlpanel. When the alarm is deactivated, the bellsymbol will not be visible.

TEMPERATURE S E T T I N G S

In all instances, the temperature settings areyour individual preference, and with the WineStorage model you purchased, you can beconfident the unit will maintain those tempera-tures. A chart with suggested storing andserving temperatures can be found on page 19.

While each temperature zone of your WineStorage unit has a range of 38˚F (3˚C) to 65˚F(18˚C), you can set the temperatures at theexact temperature you think best—whether it’sfor consumption or for duplicating the temper-atures of cellars for long-term storage.

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WINE S TO R A G E

W I N E S TO R A G E S H E LV E S

All Sub-Zero Wine Storage models have roller-assembly shelves with a full three-quarterextension for easy access to all stored bottles.

IMPORTANT NOTE: Models 424 and 424FShave roller-assembly shelves in all instanceswith the exception of the bottom stationaryshelf.

The shelves have a solid natural cherry woodfacing that can be replaced with other wood tomatch your cabinetry. Details on how toreplace the shelves’ wood facing can be foundin the Sub-Zero Design Guide. Check ourwebsite at subzero.com or call Sub-Zero at800-222-7820.

IMPORTANT NOTE: If you choose to stain orseal the shelves’ natural cherry wood facing,be aware that some of these substances arehazardous and will damage stored wine.

Your Wine Storage unit is intended tomaximize the storage of bottles in an idealenvironment where the wine stays in contactwith the cork at an even temperature. Refer tothe illustration below for the proper arrange-ment of bottles on the shelves.

If you are storing half bottles or magnums,they are nestled in the shelves in the samemanner as the 750 ml bottles.

W I N E S TO R A G E S H E L F R E M O VA L

To remove a wine storage shelf, pull the shelfout to its full extension, gently and evenly liftup on both sides of the front of the shelf andremove. Refer to the illustration below.Reverse the procedure to reinstall the shelf.

LIGHTON/OFF

WARMER COLDER 58 42LIGHTON/OFF

WARMER COLDER 58 42

Wine storage arrangement Wine storage shelf removal


D E S I G NG U I D E

Details on how toreplace the winestorage shelves’cherry wood facingcan be found inthe Sub-ZeroDesign Guide.Check our websiteat subzero.com orcall Sub-Zero at800-222-7820.

When storing magnum bottles you mustremove the shelf just above the intendedstorage shelf to allow for these largerbottles to be moved in and out of theunit. Failure to do so will cause thebottles to break.

Be sure to unload all bottles from thewine storage shelf before removing it.

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D I S P L AY S H E L F R E M O VA L

Models 427, 427R and 430: To remove thedisplay shelf, pull the shelf out to its full exten-sion, gently and evenly lift up on both sides ofthe front of the shelf and remove. Reverse theprocedure to reinstall the shelf.

WINE S TO R A G E

D I S P L AY S H E L F

Models 427, 427R and 430: These WineStorage models feature a display shelf thatallows you to display those prized bottles inyour wine collection. It is illuminated withdiscreet lighting mounted in the control panel.The display shelf is designed so that the winewill stay in proper contact with the cork. Referto the illustration below.

IMPORTANT NOTE: The display shelf isdesigned for only one row of bottles laid insuch a way that the bottom portion of thebottle is against the wood rail and the top andcork of the bottle are toward the back of theWine Storage unit.

IMPORTANT NOTE: Models 424 and 424FS donot include the display shelf.


LIGHTON/OFF

WARMER COLDER

COLDERWARMER

UNITON/OFFLIGHT

ON/OFF

58 42

Display shelf – Models 427, 427Rand 430

Be sure to unload all wine bottles fromthe display shelf before removing it.

D R AW E R D I V I D E R

Model 427R: Each drawer of the Model 427Rhas a divider that can be easily removed.

To remove, pull the drawer divider forwardand pivot the back edge of the divider awayfrom the back of the drawer. Reverse theprocedure to reinstall the divider. Refer to theillustration below.

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REFRIGERATED D R AW E R S –M O D E L 4 2 7 R

D R AW E R R E M O VA L

Model 427R: Disconnect the control cablebefore removing the top drawer. Refer to theillustration below.

To remove a drawer from the Model 427R, pullthe drawer open until it stops. Lift up evenlyon both sides of the drawer front and pull out,as shown in the illustration below.

IMPORTANT NOTE: Be sure to unload thecontents before removing the drawer.

To replace a drawer, raise the front of thedrawer up and place onto the drawer slidetracks. Be sure to engage the front holes of thedrawer slide with the small pegs at the end ofeach rail.

Control cable– Model 427R

Drawer removal – Model 427R Drawer divider – Model 427R


Before removing the top drawer of theModel 427R, you MUST disconnect thecontrol cable.

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Models 427 and 427R: These models have a90˚ door stop built into the hinge system. Youcan easily actuate the stop by using a blade-type screwdriver and rotating the brass cam inboth the top and bottom hinges. You mustposition both stops at 90˚ if you want to safelyuse the door. Refer to the illustration below.

You can go to the maximum of a 105˚ dooropening by using the screwdriver and rotatingthe brass cam to the next stop.

Model 430: An optional 90˚ door stop isavailable as a sales accessory. Contact yourSub-Zero dealer for details.

DOOR O P E R AT I O N

D O O R C L O S I N G

The door of your Wine Storage unit has aspring-loaded closure mechanism. As the dooris closed, the door closer engages to helpclose and seal the door.

9 0 - D E G R E E D O O R S TO P

If your Wine Storage unit is positioned in acorner, you may want to limit the dooropening to 90˚. If so, see the appropriatesection for your Wine Storage Model 427,427R or 430.

IMPORTANT NOTE: A 90˚ door stop is notavailable for Models 424 and 424FS.

90˚ Door stop – Models 427 and 427R

The door swing on Models 427 and 427Rmay cause severe finger pinching. Watchthat fingers are not placed in the dooropening on the hinge side when the dooris open.

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CLEANING

S TA I N L E S S S T E E L E X T E R I O R

Classic and platinum stainless steelfinishes: To clean the exterior of the classicand platinum stainless steel finishes, use asoft, nonabrasive stainless steel cleaner likeSignature Polish and apply with a soft 100%lint-free cloth.

Carbon stainless steel finish: Carbonstainless steel can be cleaned with mild soapand water.

The carbon stainless steel finish uses theinterest of brushed steel to bring out themaximum metallic luster of its charcoalbackground. Different light types and sourcelocations can result in variations in shading ondifferent components and areas of large appli-ances. These variations are normal with thecarbon finish and add to the unique characterof colored stainless steel.

To bring out the natural luster of all threefinishes, lightly wipe the surface with a water-dampened microfiber cloth followed by a drypolishing chamois. All work should follow thegrain direction of the finish. Better results areobtained by keeping the cloth in continuouscontact with the stainless steel.

G L A S S D O O R C L E A N I N G

The glass door panel can be cleaned using anystandard glass cleaner available on the markettoday.

I N T E R I O R C L E A N I N G

To clean interior surfaces and removable parts,wash with a mild solution of soap and luke-warm water with a little baking soda. Do notuse vinegar. Rinse and dry thoroughly. Avoidgetting water on lights, control panel and thesolid cherry wood facing on the shelves.

Do not use abrasive cleaners or cloths on anyof the interior or exterior surfaces, includingthe glass door panel.

Under no circumstances should you usea metallic or highly abrasive cleaner orcloth, as this will remove the carbonfinish or scratch the classic or platinumfinishes.

S I G N AT U R EP O L I S H

Signature Polishis available fromSignature LimitedLaboratory,P. O. Box 13436,Dayton, Ohio45413-0436, or877-376-5474(toll free).

Before cleaning the unit, shut the electric-ity off at the control panel.

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C O N D E N S E R L O C AT I O N

Models 424 and 424FS: On these models thecondenser is located behind the kickplate. First,remove the kickplate to expose the condenserarea. Refer to the illustration below.

Models 427 and 427R: On these models thecondenser is located behind the kickplate /grille.Remove the screws holding the kickplate /grille.This assembly will slide forward easily, givingyou access to the condenser area. Refer to theillustration below.

Model 430: The condenser is located behindthe grille at the top of the unit. To remove thelouvered grille, first open the door to accessthree Phillips head screws. Remove the threegrille screws. Tilt the grille forward at the topand release the springs from behind the grille,and then lift off the grille. Refer to the illustra-tion below.

To remove a panel grille on Model 430, lift thegrille up, then pull out at the bottom and downto release it from its mounting bracket.

Kickplate

Grille Springs

GrilleScrews(inside door)

Condenser location – Models 424and 424FS

Condenser location – Models 427and 427R

Condenser location – Model 430

CLEANING

C O N D E N S E R C L E A N I N G

Clean the condenser area every three to sixmonths. The cleaning schedule will depend onthe amount of dust and lint that accumulatesin this area.

To access the condenser on your specific WineStorage model, see Condenser Location. Use asoft bristle brush and vacuum hose to removedust and lint from the condenser area. NOTE:To avoid bending the condenser fins, be sureto vacuum in the direction of the fins (up anddown).

Before cleaning the condenser, shut theelectricity off at the control panel. Whenyou clean the condenser, wear gloves toavoid injury from the sharp condenser fins.

Failure to clean the condenser couldresult in temperature loss or mechanicalfailure or damage.

LIGHTING I N F O R M AT I O N

C A B I N E T L I G H T I N G

Models 424 and 424FS: In these models,rope-style lighting is mounted to the top of thecabinet and cascades down the entire front ofthe unit.

Models 427, 427R and 430: These modelshave discreet lighting provided in two places.Rope-style lighting is mounted to the top ofthe cabinet and additional lighting is mountedin the control panel to illuminate the displayshelf. Refer to the illustration below.

These lights have an extended life and itshould be some time before they need to bereplaced. If you have problems with thecabinet lighting or need replacements, contactyour Sub-Zero authorized service center or call800-222-7820.

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D R AW E R L I G H T I N G – M O D E L 4 2 7 R

Model 427R: Lighting is recessed into the toparea of each refrigerated drawer compartment.Refer to the illustration below.

To replace a light bulb in the drawer compart-ment, you must pull the drawer out to itsmaximum extension. It is recommended thatyou remove the drawer. Refer to page 13 forthe drawer removal procedure.

Remove the 15-watt bulb by unscrewing itfrom its socket and complete the reinstallationby following the reverse steps.


Cabinet Lighting

Drawer CompartmentLighting

Cabinet lighting – Models 427,427R and 430

Drawer compartment lighting –Model 427R

Shut off power to the unit before replacinglight bulbs. Wear protective gloves whenhandling bulbs.

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K E E P I N G WINE AT ITS BEST

STORING A N D SERVING W I N E

There is a right way to store and serve wine.And there is a wrong way. The Sub-Zero WineStorage equipment is committed to the rightway. Wine enthusiasts know that wine, opti-mally, likes to be stored for long periods oftime in caves that are vibration free, dark,damp and kept at a constant 55˚F (13˚C).However, how many of us have these situa-tions available?

When you think about wine, think aboutpreserving fruit and the fact that you mustrefrigerate it at the proper temperature beforeit spoils. After all, wine is the juice of grapes inits simplest interpretation.

Wine needs to be selected and cared forproperly. The wine aficionado knows thatproper storage will ensure the wine is servedat the best conditions.

You have taken the extra step to ensure thatyour wine is kept in the best possible environ-ment by purchasing your Sub-Zero WineStorage unit. Now how you use the unit is upto you.

You can devote the entire Wine Storage unit tolong-term storage and have the temperatureset to 55˚F (13˚C) in both zones—the idealtemperature for long-term storage or aging.If, however, you want to devote only a smallportion of the unit to that feature, you canadjust the temperature in the smaller zone tolong-term storage and adjust the other temper-ature zone to accommodate the wine you willbe enjoying soon.

The temperature in this zone can be anythingyou choose. Sure, there are ideal temperaturesfor serving wine, but it is very subjective, witheveryone’s palate reacting differently to differ-ent temperatures.

The chart on the following page offers someuniversally accepted storing and servingtemperatures for the most common winesconsumed today.

Enjoy the wine and your Sub-Zero WineStorage unit. And thank you for your trust inSub-Zero.

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K E E P I N G WINE AT ITS BEST

Muscadet

Sancerre / Pouilly

Sauternes

41˚F (5˚C)39˚F (4˚C) 43˚F (6˚C) 45˚F (7˚C) 46˚F (8˚C) 48˚F (9˚C) 50˚F (10˚C) 52˚F (11˚C) 54˚F (12˚C) 55˚F (13˚C) 57˚F (14˚C) 59˚F (15˚C) 61˚F (16˚C) 63˚F (17˚C) 64˚F (18˚C)

Gewurtztraminer

Macon

Bordeaux Blanc

Aligote

Muscats

Gros Plant Alsace / Riesling

Sylvaner

Good German /Austrian Wines

Best Champagne

Liebraumilch

Eiswein

Non-Vintage ChampagneTokay

Sparkling Wine (Sekt, Cava, etc.)

Fino Sherry

Hungarian Whites

Sweet Loire Chenin Blancs

Orvieto

Frascati

SWEET WHITES LIGHT REDSDRY WHITES FULL SCALE REDS

Domestic Refrigerator Temperature Ideal Long-Term Storage / Aging Temperature Room Temperature

Chablis

Chinon

Vinho Verde

Fendant

Soave

Verdicchio

Chardonnay Top California / AustralianChardonnays

Lambrusco

Retsina Yugoslav Riesling

S.A. Chenin Blanc

Light Muscats

N.Z. Sauvignon Blanc

Johannisberg Riesling

Vin Rose

California SauvignonBlanc

Barossa Riesling

Beaujolais Nouveau

Montlla

Amontillado

Vin Jaune

Best WhiteBurgundies / Graves

Cream Sherry

Old Hunter ValleyWhitesLiqueur Muscats

Best DryGerman Wines

Best SweetGerman Wines

Beaujolais Crus

Madeira

Sicilian Reds

Bull’s Blood

Midi Reds(Corbieres, etc.)Tawny Port

Ordinary Red Bordeaux

Cotes du Rhone (Red)

Madiran

Top Red Rhone

Red Burgundy

Vintage Port

Fine Red Bordeaux

Cahors

Bandol

Fiasco Chianti

Valpolicella Chianti Reservas

Rioja Reservas

Barbera

Chilean Cabernet

Barolo

Best Portuguese Reds

Light Zinfandels

Valdepenas

California / Australian / Oregon Pinot Noir

Best CaliforniaCabernets / Zinfandels

Top AustralianCabernet / Shiraz

Dole

© Octopus Publishing Group Ltd., reproduced from Hugh Johnson’s ‘The World Atlas of Wine’, published by Mitchell Beazley, London.

41˚F (5˚C)39˚F (4˚C) 43˚F (6˚C) 45˚F (7˚C) 46˚F (8˚C) 48˚F (9˚C) 50˚F (10˚C) 52˚F (11˚C) 54˚F (12˚C) 55˚F (13˚C) 57˚F (14˚C) 59˚F (15˚C) 61˚F (16˚C) 63˚F (17˚C) 64˚F (18˚C)

STORING A N D SERVING T E M P E R AT U R E S

Merlots / Pinot Noirs

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Condensation forms inside the unit

This is normal during periods of higherhumidity (summer) and with frequent dooropenings.

Are the door and drawers (Model 427R)closing and sealing properly?

Condensation forms outside the unit

During periods of high humidity, somecondensation may appear on outsidesurfaces. The condensation will disappearwhen the humidity drops. Be sure that thedoor and drawers (Model 427R) are closingand sealing properly. If condensationpersists, contact your Sub-Zero authorizedservice center.

You need product information

Call Sub-Zero Customer Service at800-222-7820 or visit our website,subzero.com, for planning, installationand product information.

You need service

If service is necessary, maintain the qualitybuilt into your Sub-Zero unit by calling aSub-Zero authorized service center.

To obtain the name and number of aSub-Zero authorized service center, checkthe Contact & Support section of ourwebsite, subzero.com or call Sub-ZeroCustomer Service at 800-222-7820.

When calling for service, you will need themodel and serial number of your unit. ForModels 424 and 424FS, the model andserial number plate is located on the under-side of the top wall. For Models 427 and427R, it is attached to the underside of thecontrol panel. For Model 430, the plate islocated inside the door near the top hingeon the main frame extrusion.

TROUBLES H O OT I N G

If your Wine Storage unit is not operatingproperly, refer to the following Trouble-shooting guide before calling your Sub-Zeroauthorized service center or dealer. This guidewill save you time and trouble and may helpyou avoid the expense of a service call.

The Wine Storage unit is not operating

Is there electrical power to the unit?

Is your home circuit breaker or fuse on?

Is the unit on? Depress the UNIT ON/OFFkey pad.

Is the condenser area clean?

The Wine Storage unit is warmer thanusual

Is the control set properly?


Have the door or drawers (Model 427R)been open for a long time?

The Wine Storage unit runs for long periods of time


On hot days and in warm room tempera-tures, the compressor runs longer.

Have the door or drawers (Model 427R)been open for a long time?

Have you recently added a large amountof wine?

TROUBLESHOOTING G U I D E

21

N O I S E

Q: Why do I hear my unit running frequently?

A: It is normal to hear the operation of fansand motors. Sounds will be accentuatedbased on the placement of the unit andoverall room design.

F R E Q U E N T LY A S K E D QUESTIONS

T E M P E R AT U R E

IMPORTANT NOTE: Unless the Wine Storageunit is being serviced, make sure the power foryour unit is on.

Q: How do I adjust the temperatures?

A: To adjust temperatures, see TemperatureControl on page 8. For Model 427R, alsorefer to page 10.

Q: What are the suggested temperaturesettings?

A: Temperature settings are your individualpreference. While each temperature zoneof your Wine Storage unit has a range of38˚F (3˚C) to 65˚F (18˚C), you can set thetemperatures you think best. A chart withsuggested storing and serving temperaturescan be found on page 19.

Q: Condensation is forming on the inside andoutside of my unit.

A: In climates with higher humidity, condensa-tion will form and is considered normal.Leaving the door open for a long period oftime may also contribute to condensationforming on the inside of your unit.

Q: My unit isn’t cooling properly.

A: Clean the condenser area as outlined onpage 16.

TROUBLESHOOTING G U I D E

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SERVICE I N F O R M AT I O N

This Use & Care Information book gives youthe information necessary to preserve yourwine at optimum quality in your Sub-ZeroWine Storage unit.

If you do need service, be sure to have themodel and serial number of your unit whenyou call. You’ll find these numbers on themodel and serial number plate. For Models424 and 424FS, the model and serial numberplate is located on the underside of the topwall. For Models 427 and 427R, it is attached tothe underside of the control panel. For Model430, the plate is located inside the door near thetop hinge on the main frame extrusion. Referto pages 5–7 for location of the rating plate foryour specific model. For warranty purposes,you will also need the date of installation andthe name of your Sub-Zero dealer. Record thisinformation below for future reference.

Model Number

Serial Number

Installation Date

Sub-Zero Authorized Service Center and Phone

Sub-Zero Dealer and Phone

B E F O R E C A L L I N G F O R S E RV I C E

Before calling a Sub-Zero authorized servicecenter, refer to the Troubleshooting Guide onpages 20–21. Check the household fuse orcircuit breaker to see if it has been blown ortripped and that the electrical connection tothe appliance has not been disconnected.A power outage may also have caused adisruption in service.

P R O D U C T R E G I S T R AT I O N

Register your new Sub-Zero today so that wemay ensure your satisfaction. You may registerby one of the following options:

1) Mail in the completed Sub-Zero ProductRegistration Card.

2) Register online at subzero.com.

3) Register by phone by calling the Sub-ZeroCustomer Service Department at800-222-7820.

The model and serial numbers of your unitare printed on the enclosed Sub-Zero ProductRegistration Card. If you provide us with youre-mail address, we will send you exciting newproduct updates and recipes as they becomeavailable, along with information on specialevents.

SERVICE I N F O R M AT I O N

C O N TA C TI N F O R M AT I O N

Sub-ZeroCustomer Service:800-222-7820

Website:subzero.com

The information and images in this guide arethe copyright property of Sub-Zero, Inc. Neitherthis book nor any information or imagescontained herein may be copied or used inwhole or in part without the express writtenpermission of Sub-Zero, Inc.

©Sub-Zero, Inc. all rights reserved.

Sub-Zero Products Limited WarrantyRESIDENTIAL USE ONLY

FULL FIVE YEAR SEALED SYSTEM WARRANTY

LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM

FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*

FULL FIVE YEAR SEALED SYSTEM WARRANTY

For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair orreplace any components that prove to be defective in materials or workmanship in the sealed system. The sealedsystem consists of the compressor, condenser, evaporator, drier and all connecting tubing.

FULL TWO YEAR WARRANTY*

For two years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair orreplace any part of the product, that proves to be defective in materials or workmanship.

LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY

From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty covers all partsthat prove to be defective in materials or workmanship in the sealed system (parts only). The sealed systemconsists of the compressor, condenser, evaporator, drier and all connecting tubing.

TERMS APPLICABLE TO EACH WARRANTY

All service provided by Sub-Zero under the above warranty must be performed by an authorized Sub-Zero servicecenter, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal businesshours. This warranty applies only to products installed for normal residential use. Details regarding a non-residen-tial warranty are available upon request.

The warranty applies only to products installed in any one of the fifty states of the United States, the District ofColumbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defectcaused by negligence, accident or improper use, maintenance, installation, service or repair, including but notlimited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO WILLPROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OFLAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGESARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS,IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limita-tion or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have otherlegal rights, which vary from state to state.

To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you, contact yourSub-Zero dealer, distributor or the Sub-Zero Customer Service Department, P. O. Box 44130, Madison Wiscon-sin, 53744-4130; check the Contact & Support section of our website, subzero.com, or call 800-222-7820.

*Stainless Steel (classic, platinum and carbon) doors, panels, product frames and stainless interior surfaces arecovered by a limited 60 day parts and labor warranty for cosmetic defects.

*Replacement water filter cartridges are not covered by the product warranty.

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