WSSC is replacing the water mains in your neighborhood. Here’s what you need to know. Water Main Replacement www.wsscwater.com Established in 1918, today WSSC is among the largest water and wastewater utilities in the nation. We proudly serve the 1.8 million residents of Prince George’s and Montgomery counties, providing life’s most precious resource. WSSC drinking water has always met or surpassed federal standards. Puede obtener una versión en español en www.wsscwater.com o llamando a la Oficina de Comunicaciones y Relaciones Comunitarias de la WSSC al 301-206-8100. 06800_WtrMainRep_Revised 8-2015
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WSSC is replacing the water mains in your neighborhood.
Here’s what you need to know.
Water MainReplacement
www.wsscwater.com
Established in 1918, todayWSSC is among the largestwater and wastewater utilities in the nation. We proudly serve the 1.8 million residents of Prince George’s and
Montgomery counties, providing life’s most precious resource.
WSSC drinking water hasalways met or surpassed
federal standards.
Puede obtener una versión en español enwww.wsscwater.com o llamando a la
Oficina de Comunicaciones y RelacionesComunitarias de la WSSC al 301-206-8100.
0680
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ain
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Areas of grass, curb, sidewalk and pave-ment that are disturbed as a result of thewater main replacement project will berestored as closely as possible to their original appearance. WSSC will put a tem-porary patch on any area of pavementthat is disturbed as a result of the project.WSSC and each municipality work together to determine how the finalpaving restoration will be completed.
For specific questions about a projectunderway on your street, contact information can be found on the projectsigns posted in your neighborhood
Table of Contents
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Restoration
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Discolored Water
When your service is restored, you mayexperience temporary discoloration of thewater or trapped air in the pipes. WSSCsuggests running all cold water taps for fiveminutes. If you have a single-lever faucet,set it to run the cold water. Begin with thehighest faucet in your home and then openthe other faucets one at a time, movingfrom your highest floor to your lowest. Youshould also flush your refrigerator’s waterlines.
Opening your taps forces trapped air out ofthe plumbing system and clears sediment ormineral deposits that may have been loos-ened during the water main replacementwork. WSSC does not recommend that youuse discolored water. The sediment and min-eral deposits can alter the water’s taste andstain clothes that are washed in the water. Ifyou still experience problems after 24 hours,please call WSSC’s 24-hour emergency num-ber at 301-206-4002.
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Your Water During Construction Aging Infrastructure
WSSC has been serving the residentsof Montgomery and Prince George’scounties since 1918. Our mission isto provide safe and reliable water toour customers and return cleanwater to the environment, all in afiscally responsible manner. WSSC isnow faced with the critical challengeof old and failing infrastructure.That’s why the water mains in yourneighborhood are being replaced.
WSSC maintains about 5,500 milesof water mains. Nearly 25% (about1,380 miles) of the pipe is more than50 years old. The new pipe beinginstalled in your neighborhood isexpected to last 100 years. It willgreatly reduce the frequency ofwater main breaks which cause aninterruption to your service. Weappreciate your patience and coop-eration throughout this project aswe work to bring you life’s most pre-cious resource – water.
Scheduled Water ShutdownsSome water shutdowns will be
required during construction.WSSC Inspectors willgo door to door
notifying residents three daysprior to a shutdown and leaveinformation at the front door.Water shutdowns are not toexceed eight hours and willnot be scheduled on the day
before, day of or the day after the follow-ing holidays: New Years Day, Good Friday,Easter, Beginning of Passover, MemorialDay, Independence Day, Labor Day, RoshHashanah, Yom Kippur, Thanksgiving,Hanukkah and Christmas.
Temporary Water ServiceWhile the new mains are being installed, temporary bypass mains will provide you with the same high quality water thatWSSC supplies every day.
Miss Utility Paint Markings
Safety is a priority for WSSC. Before any digging occurs, Miss Utility will mark all underground utilities with temporarypaint. Depending on the location of theutilities, you may see paint markings onyour lawn, driveway, the sidewalk and thestreet in front of your home.
Before Construction
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Your Water During Construction
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Prior to construction, project signs will be posted in your neighborhood and you willbe mailed a letter that includes detailsabout the project.
The name and phone number ofthe WSSC Contract Manager will be posted on the sign.
Please don’t hesitate to call the ContractManager with any questions about the project.
Project Signs & Notification Letters
Depending on the location of the water mainsand water house connections, you may seethe contractor:
• Digging in the street
• Along the sidewalk
• In the right of way in front of your home
Access to driveways will be maintained at alltimes. Access inside homes is NOT required. Traffic will be controlled to minimize delays.
Construction Begins
WSSCMAIN
WSSC MAINTAINSOWNER MAINTAINS
PropertyLine
WATER METERCURB STOP*
SERVICE LINE
"Curb Stops" are used when the water meter is located inside the home.
Understanding the Property Line and the Pipes
WSSC maintains the water main in the street and the water service line from the main to the property lineincluding the outside meter or curb stop. The service line that runs from the property line to the house isthe responsibility of the homeowner.
