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Web 2.0 - 1 ©Minder Chen, 2014
Web 2.0 and Beyond
Minder Chen, Ph.D.Martin V. Smith School of Business and Economics
CSU Channel [email protected]
Web 2.0 - 2 ©Minder Chen, 2014
Web 2.0 Definition?! Web 2.0 is the network as platform (Cloud Cloud
computingcomputing), spanning all connected devices (The Internet of Things); Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service (perpetual betaperpetual beta) that gets better the more people use it (network effectsnetwork effects), consuming and remixing data from multiple sources (mashupmashup), including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences (using AJAX etc.).
http://radar.oreilly.com/archives/2005/10/web_20_compact_definition.html
Web 2.0 - 3 ©Minder Chen, 2014
Perpetual Beta
• Web vs. client/server applications • Deployment – Single site• User training – No chance
Web 2.0 - 4 ©Minder Chen, 2014
• Peer-to-peer• IP/copyright issues
BitTorrent
http://vimeo.com/15228767
Web 2.0 - 5 ©Minder Chen, 2014
Mashup: GIS Mapping and Data
• remixing data from multiple sources
http://maps.google.com/maps/ms?hl=en&ie=UTF8&msa=0&msid=106212521568035882004.00045bb7819236c3696ea&t=h&ll=33.885807,-117.746658&spn=0.199507,0.33989&z=11&source=embed
Web 2.0 - 6 ©Minder Chen, 2014
Enterprise MashupA mashup is a Web page or application that uses and combines data, presentation or functionality from two or more sources to create new services. The main characteristics of the mashup are combination, visualization, and aggregation. It often makes existing data more useful.
Web 2.0 - 7 ©Minder Chen, 2014
Moving from Web 1.0 to Web 2.0
Source: http://oreilly.com/web2/excerpts/web2-architectures/chapter-3.html
(CPM)
Web 2.0 - 8 ©Minder Chen, 2014
Photo Tagging
• http://www.cnn.com/2010/TECH/social.media/10/25/glasto.tag.world.record/index.html?hpt=C2
• http://glastonbury.orange.co.uk/glastotag/
• http://www.facebook.com/photo.php?fbid=452346728475&set=a.452346678475.250852.659718475&ref=fbx_album
Web 2.0 - 9 ©Minder Chen, 2014
YouTube: Folksonomy & Viral Marketing• http://www.youtube.com/watch?v=UdKVjHg1FSE (My database tutorial)
• An example of a viral video by the band OK Go. http://www.youtube.com/watch?v=qybUFnY7Y
Web 2.0 - 10 ©Minder Chen, 2014
Tagging and Word Cloud• Word clouds at http://www.wordle.net/
• Created based on part of Web 2.0 entry in Wikipedia. Words such as Web, user, may were removed manually.
Web 2.0 - 11 ©Minder Chen, 2014 http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
Web 2.0 - 12 ©Minder Chen, 2014
Principles• Harnessing Collective Intelligence
– Data is the next Intel inside. (NavTeq Onboard – Map data used by MapQuest)
– The wisdom of crowds (crowd sourcing).
• Services, not packaged software, with cost-effective scalability (cloud computing).
• Control over unique, hard-to-recreate data sources that get richer as more people use them.
• Software above the level of a single device.
• Lightweight user interfaces, development models, and business models. (Web-based, Mobile Apps)
• Leveraging the long tail through customer self-service.
Web 2.0 - 13 ©Minder Chen, 2014
Crowdsourcing
http://usercontribution.intuit.com/w/page/18238302/The%20Contribution%20Revolution%20linked%20version
For RentShare economy(link, examples)
Open Source Software
Crowd funding: Kickstarter
Wisdom of the Crowd: GoldCorp, PickFactor.com
Web 2.0 - 14 ©Minder Chen, 2014
Principles• The web as platform.
– Leverage customer-self service and algorithmic data management to reach out to the entire web, to the edges and not just the center, to the long tail and not just the head.
– The service automatically gets better the more people use it. (e.g., BitTorrent) - Peer-to-peer
– Network effects (network externality) from user contributions are the key to market dominance in the Web 2.0 era.
– Decentralized architecture.
– The wisdom of the crowd.
– We, the media. (You! Time the man of the year 2006). Trusting users as co-developers.
Web 2.0 - 15 ©Minder Chen, 2014
Reductionist view of Web 2.0
• Read and write
• Writing by everyone
http://oreilly.com/pub/a/web2/excerpts/web2-architectures/chapter-3.html?page=3
Web 2.0 - 16 ©Minder Chen, 2014
Blogsphere Ecosystem
Source: https://www.facebook.com/photo.php?fbid=10151501720801234&set=a.387102226233.167817.18797601233&type=1&theater
Web 2.0 - 17 ©Minder Chen, 2014
Social Technographics Ladder
http://blogs.forrester.com/category/social_technographics
Web 2.0 - 18 ©Minder Chen, 2014
Pinterest.comSpotify
Foursquare
Web 2.0 - 19 ©Minder Chen, 2014
Social Network Marketing/
Web 2.0 - 20 ©Minder Chen, 2014
Evolution of Web 1.0 to 2.0
Text
Photo
Sound
Video
Developer
Employee
Customer
Everyone
Create/ Publish
Distribute/Share
Participate/Connect
Collaborate
HTML: Contents (Static Sites)
Web API/ Web services
Web Apps.: Dynamic Web Site
XML: Microformat
YouTube
Podcast
Flickr
Blo
g
Wikipedia
MySpaceFacebook
RSSTagging
Blo
g
Media Contributor Purpose Content/App.
Web 2.0 - 21 ©Minder Chen, 2014
• Backup Slides
Web 2.0 - 22 ©Minder Chen, 2014
Web 2.0 - 23 ©Minder Chen, 2014
Building Blocks for Web 2.X
Social Layer
Business Layer
User interface Layer
Information Layer
Technology Layer
Web services
BPEL & BPMS
Widget
Technical SOA
SaaS
Enterprise agility
Rich Internet Applications
Wiki
AJAX
XML
AdSense
MySpace
MashUpRSS
Zillow
SOEBusiness Process Layer
BlogTwitterWikipedia
Web 2.0 - 24 ©Minder Chen, 2014
Web 2.0 - 25 ©Minder Chen, 2014 http://www.rossdawsonblog.com/Web2_Framework.pdf
Web 2.0 - 26 ©Minder Chen, 2014
http://rossdawsonblog.com/weblog/archives/2007/05/launching_the_w.html
Web 2.0 - 27 ©Minder Chen, 2014 http://hinchcliffe.org/img/web2architectureofparticipation.png
Web 2.0 - 28 ©Minder Chen, 2014
Web 2.0 - 29 ©Minder Chen, 2014 Source: http://blogs.zdnet.com/Hinchcliffe/?p=71
Web 2.0 - 30 ©Minder Chen, 2014
Conversation Prism
• dsdfsd
Web 2.0 - 31 ©Minder Chen, 2014
Reach and Richness
• The concept of the reach and richness originated from reach and range of the infrastructure services, first proposed by Peter Keen.
• Weill & Broadbent defined “reach” as the capability of connecting to anyone, anywhere, while “range” refers to business activities which can be accomplished and shared automatically and seamlessly across every level of the reach.
• Extended into the digitized market network Evans & Wurster, define “reach” as the number of people connected and “richness” as quality of information processed.
Web 2.0 - 32 ©Minder Chen, 2014
Richness (Depth) and Reach (Broad)
Source: Strategy and the New Economics of Informationby Philip B. Evans and Thomas S. Wurster, HBR, September 1997.
Web 2.0 - 33 ©Minder Chen, 2014
Collaboration Rules
Source: Philip Evans, Bob Wolf, “Collaboration Rules,” Harvard Business Review, Jul 01, 2005
Web 2.0 - 34 ©Minder Chen, 2014
The man, or rather machine of the year is the computer in the Time magazine in 1982!
Web 2.0 - 35 ©Minder Chen, 2014
Dec. 25, 2006
http://www.time.com/time/magazine/article/0,9171,1569514,00.html http://www.time.com/time/covers/0,16641,20061225,00.html
Web 2.0 - 36 ©Minder Chen, 2014
Dec. 25, 2006
http://www.time.com/time/magazine/article/0,9171,1569514,00.html http://www.time.com/time/covers/0,16641,20061225,00.html
We!
Web 2.0 - 37 ©Minder Chen, 2014
Web 2.0 - 38 ©Minder Chen, 2014
Web 2.0 - 39 ©Minder Chen, 2014
Long Tail
http://en.wikipedia.org/wiki/Long_Tail
Web 2.0 - 40 ©Minder Chen, 2014
Pure Players vs. Physical Retailers
http://www.wired.com/wired/images.html?issue=12.10&topic=tail&img=1http://www.wired.com/wired/archive/12.10/tail_pr.html
Web 2.0 - 41 ©Minder Chen, 2014
Product Variety Comparison for Internet and Brick-and-Mortar Channels
Product Category Large Online Retailer
Typical LargeBrick-and-Mortar Store
Books 3,000,000 40,000 – 100,000
CDs 250,000 5,000 – 15,000
DVDs 18,000 500 – 3,000
Digital Cameras 213 36
Portable MP3 players
128 16
Flatbed Scanners 171 13
http://www.heinz.cmu.edu/~mds/smr.pdf
The unlimited “shelf space” of the Internet. Free:The Future of a Radical Price, Chris Anderson
Web 2.0 - 42 ©Minder Chen, 2014
Product not available in offline retail stores
Songs available at Rhapsody
Web 2.0 - 43 ©Minder Chen, 2014
Changing “Demand Curve”• The total volume of low popularity items exceeds
the volume of high popularity items.
• Why? Search Cost, Carrying Cost, Niche
Web 2.0 - 44 ©Minder Chen, 2014
Shifting Demand down the Long Tail
• Netflix data shows shifting demand down the Long Tail
Web 2.0 - 45 ©Minder Chen, 2014
Online Resources
• http://www.longtail.com/the_long_tail/
• http://en.wikipedia.org/wiki/The_Long_Tail
• Why $o.oois the future of business
• [PDF] FREE: The Future of Radical Price
• Creative Common: Sci-Fi's Cory Doctorow Separates Self-Publishing Fact From Fiction (PodCast)