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© 2014 IBM Corporation
What's in Your (e)Wallet? Transforming Payments and Transactional Capabilities
Peter Eeles – WW Sales Executive
Bruce Baron – WW Solutions Lead
Please note: Legal Disclaimer IBM’s statements regarding its plans, directions, and intent are subject to change
or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general
product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment,
promise, or legal obligation to deliver any material, code or functionality.
Information about potential future products may not be incorporated into any
contract. The development, release, and timing of any future features or
functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM
benchmarks in a controlled environment. The actual throughput or performance
that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream,
the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results
similar to those stated here.
2
Please note: Business Disclaimer
Agenda
1
4
Where are we today
Banking Issues in the payments space 2
Applying DevOps to payments
5 Summary
3 Why DevOps can help
4 4
Mobile
33% of clients
primarily use mobile
banking; usage
growing >9% a year
Intelligent/
Connected Systems
100’s of integrations connect every bank with
the ecosystem
Big Data
521 Million credit/debit transactions
take place every day
Cloud
77% of US banks using or
planning to use cloud; security and availability concerns
Instrumented Products
7.9 million U.S.
consumers have adopted a consumer-facing NFC-compatible system like "Google Wallet"
Social Business
>60M US households will
conduct P2P payments by 2014; while only 17 percent of banks currently offer it
Disruptive technologies and market shifts are fundamentally changing how
much our clients rely on software to innovate and compete
“A big opportunity for us lies in establishing new business models and new digital
services. We’re investing in digital wallets, digital goods and mobile banking.” Enrico Lardelli, CIO, PostFinance, Switzerland
Software
Delivery
Bank 3.0
"Banking is no longer somewhere you go, but something you do”
"Always banking, never at a bank”
"Banking in necessary, but banks are not" [Bill Gates]
Branch
Banking
Online
Banking
Bank 3.0
Years till 50 million users
From Bank 3.0 – Brett King
Agenda
1
4
Where are we today
Banking Issues in the payments space 2
Applying DevOps to payments
5 Summary
3 Why DevOps can help
The business model will become more complex with many new players
Mature and emerging markets will have different solutions
Technology is an enabler of the transformation
Consumers will be in control, not the payment companies or telco‟s
Social networks will be an important part of the marketplace
Change will be evolutionary
Traditional brick & mortar retailers and ecommerce merchants solutions will converge
Mobile payments will a part of a bigger ecosystem, Smarter Commerce
Payments transaction competition will at the point of transaction initiation, not necessarily when an account is opened
Future competition will focus on wallet share
Security is a key component to build trusted mobile services
Mobile revolution
Social media explosion
Hyper digitization
The power of analytics
Source: IBV Analysis
The Payments Business in 2015 to 2020
Mobile and social media revolution, combined with data explosion and
new analytics capabilities are driving change in retail payments
At the cash register..... Retail banks are facing competitive
threats from new disruptors
• The traditional relationship between the bank and the customer is being threatened across various
fronts. As a result banks are losing the opportunity to cross sell or up-sell products and services
• There is the risk of supplanting banks by building relationships with customers in one area, like
payments, and expanding into the traditional retail banking space (e.g., savings and deposits)
Personal Financial Management (PFM)
Budgeting, Saving goals,
spending analysis tools
Mobile Payment
Making or receiving
payments via mobile
devices
Mobile Commerce
Sourcing, marketing,
buying, selling and
transactions via mobile
devices.
Mobile First Banking
Streamlined products
and services
Mobile Ecosystem
Agile „non-banks‟ are entering the mobile money ecosystem with leaner customer-centric offerings
Who is going to win? .... Driving the need for speed in experimentation and innovation
Liquidity
Validation
Ledger
Update
Anti-Money
Laundering
Account
Validation
& Nostro
Customers
Partners
Regulators
3rd Party Service
Providers
And Behind Closed Doors…. Lack of an enterprise approach drives High Maintenance Costs; Starving
New Project Budgets
These Complexities Drive Cost And Make Solution Implementation More Difficult
“The payments business constitutes
up to 35% of revenues and 40% of
costs for banks” Boston Consulting Group
Estimating impact of new innovations and
reducing overinvestment (MVP)
High degree of coordination with 3rd parties
Hard-coded links between applications
Heavily dependant on legacy technology
Duplicate systems and redundant processes
High degree of manual intervention in processes
Agenda
1
4
Where are we today
Banking Issues in the payments space 2
Applying DevOps to payments
5 Summary
3 Why DevOps can help
Consumers are in the driver seat in regards to technology
decisions, and many are running to keep up
―Simply put: If you aren’t introducing
innovations into the customer
experience at the same rate at which
customers are adopting these new
technologies, you are at a considerable
disadvantage and risk losing your
customers as more agile intermediaries and
third party capture the benefit of the
innovation.”
Customer Adoption: 4 –
6 mo
IT ability to respond 12-24 months
“For those of you who are thinking your organization needs to watch the ROI to be
determined first or that maybe you‟ll be a fast follower think of this: If it takes just months
now for new emergent technologies to insert themselves into the mainstream and
change behavior, and if you’ve got a 12-24 month development and deployment cycle
(typical of most banks' IT departments) – you’ll be at least three to four years behind if
you want to wait to see someone else’s ROI demonstrated before you commit.
Three to four years is the time it took Facebook to go from nowhere to a half billion
users.‖
Wait to see the ROI
(6-12 months
Payments, especially digital wallets, represent a complex
system of interaction, crossing multiple industries
Payment service
Provider
(Issuing Bank)
Payment
schemes &
certification
POS terminal
manufacturer
Card
processor
Personali-
zation
bureau
Solution
vendors
(SP-TSM)
Co-branding
partner
Payment service
Provider
(Issuing Bank)
Payment
schemes &
certification
Payment
schemes &
certification
POS terminal
manufacturer
POS terminal
manufacturer
Card
processor
Card
processor
Personali-
zation
bureau
Personali-
zation
bureau
Solution
vendors
(SP-TSM)
Solution
vendors
(SP-TSM)
Co-branding
partner
Co-branding
partner
Mobile wallet
owner/brand
(MNO)
Device
manufacturer
Mobile OS
provider
Standardi-
zation bodies
(GSMA, GP)UICC
manufacturer
Solution
vendors
(MNO-TSM)
Mobile wallet
owner/brand
(MNO)
Device
manufacturer
Device
manufacturer
Mobile OS
provider
Mobile OS
provider
Standardi-
zation bodies
(GSMA, GP)
Standardi-
zation bodies
(GSMA, GP)UICC
manufacturer
UICC
manufacturer
Solution
vendors
(MNO-TSM)
Solution
vendors
(MNO-TSM)
RetailerAcquirer
Bank
Acquirer
Bank
PSPPSP
Key Topics Standardization
Business models & costs
Security
Usability
Customer Care
Usage patterns
Marketing
Availability & acceptance
Infrastructure
KPIs & SLAs
Integration (Processes & IT)
Couponing
Service
Provider
Couponing
Service
Provider
Loyalty
Service
Provider
Loyalty
Service
Provider
Cashier
System
provider
Integration &
Transformation
• Manage all types of code from JavaScript
to COBOL – mobile to mainframe
• Try Instant-on, self-serve development
capabilities available at jazzhub.com and
through the BlueMix beta
• Accelerate agile adoption on the
mainframe
• Integrate existing SCM and deployment
tools, e.g. ChangeMan and Endevor
• Use enhanced Lifecycle Integration
Adapters to leverage third-party tools
Maximize team productivity
16
Rational Team Concert
Rational Requirements Composer
Rational Quality Manager
DevOps Services (JazzHub) for IBM Cloud Platform
ARCAD Pack for Rational for IBM i
New
New
Open Lifecycle and Service Management Integration Platform
Collaborative Development
Rational Requirements
Composer
Rational Quality
Manager
DevOps Services (JazzHub)
Rational Team Concert
Developer
Architect Quality
Professional
Deployment
Engineer
Engineer
Analyst
Speed requires that we break down silos by moving to an
Agile team environment that supports multi-platforms
17
IBM DevOps accelerates enterprise software delivery to help
steer investments to most efficient and effective platforms
Bottom Line: DevOps supports our financial services clients
business success
18 18 18 DRAFT: IBM Confidential until June 2, 2013 18
“We’ve achieved a 1600% increase
in delivery velocity, in 7 months,
using a DevOps approach.”
John Kosco
Director of IT Operations
“Root cause analysis used
to average 45 minutes.
Now it takes only 5 minutes.”
Syed Asif Shah
Chief Information Officer
“Now we test new business
capabilities in the same iteration
that we’re doing the development –
a great breakthrough, in terms
of productivity and quality.”
Carmen D‟Ardo
Director, Application Development Leader
“Fidelity’s application release process
has been fully automated with uDeploy.
Applications that took days to release
now take just an hour!”
Tony Green
Technology Architecture and Engineering
Leading
Credit
Card
provider
“30-50% worldwide payment
transactions are done online….
Now we have the ability to monitor
the applications in a way that had
never been done before.”
Jason Meiers
Staff Systems Planning Engineer
“Our costs are flat, even though our
demand has increased by about 30 to 35
percent. We’re doing more with the
same amount of resources,”
Frank Fabian
head of testing environments, delivery services,
ANZ technology
Bottom Line: DevOps supports our financial services clients
business success
19 19 19 DRAFT: IBM Confidential until June 2, 2013 19
“We’ve achieved a 1600% increase
in delivery velocity, in 7 months,
using a DevOps approach.”
John Kosco
Director of IT Operations
“Root cause analysis used
to average 45 minutes.
Now it takes only 5 minutes.”
Syed Asif Shah
Chief Information Officer
“Now we test new business
capabilities in the same iteration
that we’re doing the development –
a great breakthrough, in terms
of productivity and quality.”
Carmen D‟Ardo
Director, Application Development Leader
“Fidelity’s application release process
has been fully automated with uDeploy.
Applications that took days to release
now take just an hour!”
Tony Green
Technology Architecture and Engineering
Leading
Credit
Card
provider
“30-50% worldwide payment
transactions are done online….
Now we have the ability to monitor
the applications in a way that had
never been done before.”
Jason Meiers
Staff Systems Planning Engineer
“Our costs are flat, even though our
demand has increased by about 30 to 35
percent. We’re doing more with the
same amount of resources,”
Frank Fabian
head of testing environments, delivery services,
ANZ technology
A Forrester study on the Economic Impact of Rational Development and
Delivery tools measured several development teams and found that the
group went from delivering 10 projects in Year 1 before implementing
Rational, to 20 projects in Year 2, to 30 projects in Year 3
-- all without having to add additional developer headcount.
And the developers were happier, less stressed, and had a greater feeling of
accomplishment.
Agenda
1
4
Where are we today
Banking Issues in the payments space 2
Applying DevOps to payments
5 Summary
3 Why DevOps can help
Why Enterprise DevOps for Payments Innovation
21
Clients racing to deploy mobile capabilities (mobile
banking, P2P, NFC, etc) without solving the complex
integration needs are finding disconnection with web and
infrastructure
Core banking is still the heart of delivering next-
generation payments, credit and product servicing. More
frequent batching schedules and duplicative datastores
are becoming complicated to rationalize
Web-services still lie at the heart of banks Omni-channel
strategies to align clients with operations, but the
explosion of standards has made testing and change
management difficult to keep up with.
Mobilize
Digitize
Modernize
Mobilize
Systems of Record
Develop Test Release
Rapid deployments
Production
Environment
AppStore
Integration Develop Test
Frequent deployments
Few deployments
Release
Transactional systems or
packaged apps
DevOps Collaborative Development solutions for the Enterprise Carefully coordinating activities across multi-tier app delivery moving at different paces so
clients can Modernize, Digitize and Mobilize in alignment with client needs
Digitize
Modernize
Systems of Engagement
Develop Test
Why Enterprise DevOps for Collaborative
Development?
23
Clients racing to deploy mobile capabilities (mobile
banking, P2P, NFC, etc) without solving the complex
integration needs are finding disconnection with web and
infrastructure
Core banking is still the heart of delivering next-
generation payments, credit and product servicing. More
frequent batching schedules and duplicative datastores
are becoming complicated to rationalize
Web-services still lie at the heart of banks Omni-channel
strategies to align clients with operations, but the
explosion of standards has made testing and change
management difficult to keep up with.
Mobilize
Digitize
Modernize
24
At the core, age-old banking systems fuel growth and
profitability, when managed correctly
Systems of Record Systems of Engagement
“A large UK bank initiated its APM effort to take a 90:10 ratio for run-the-bank / grow-the-bank down
to a more reasonable 40:60 ratio. Dell shifted its maintenance-to-innovation ratio from 80:20 to 50:50.” – The Application Portfolio Management Landscape — Combine Process And Tools To Tame The Beast
Phil Murphy, Forrester Research, Inc. April 15, 2011
Replace
Extend Core
Renovate
Architecturall
y Transform
Re-Build / Re-
Write
Support renovation, extension and develop automated
services without impacting core operations and capacity
Note: This Program is licensed only for development and test of applications that run on IBM z/OS. The Program may not be used to run production workloads of any kind, nor more robust development workloads including without limitation production module builds, pre-production testing, stress testing, or performance testing.
• Liberate development to rapidly prototype
new applications and services
• Develop and test System z applications
anywhere, anytime
• Free up mainframe development MIPS for
production workload
• Eliminate costly delays by reducing
burden on existing IT operations staff
• Exploit the latest middleware, including
CICS, IMS, and WebSphere
Improve development flexibility
New
RDz & ISPF
RDz
Rational Development and Test Environment for
System z
Compilers Continuous Testing
Develop Transaction Services from existing components
• Create payment services from existing mainframe assets
• Accelerate business rule changes from weeks/months to
days/weeks
• Accelerate agile adoption on the mainframe
• Use Lifecycle integration adapters for third-party tools
Continuous Testing for Legacy Payments Components
• Develop and test System z applications anywhere,
anytime
• Free up mainframe development MIPS for production
workload
• Run automated tests to validate builds (CICS, IMS)
• Create test automaton of native and hybrid mobile and
mainframe applications
Deploy quickly to Omni-channel Targets
• Provision consistent images for test environments,
reduce rework, and speed redeploy of new instances
• Deploy multiple test instances in minutes versus days
• Accelerate deployment of new CICS workloads
Rational Developer for the Enterprise
Rational Development and Test Environment for
System z
Integrated Solution for System z Development
Rational Test Workbench
IBM UrbanCode Deploy
IBM UrbanCode Release
IBM CICS Tools family
One of the worlds largest Investment firms
uses IBM Rational Developer for System
z, V8.0.2 software in its systems-
development lifecycle as a solution for
web services design and development
and to support use of the Eclipse platform.
The company's internal development team
uses the solution to create, deploy and
maintain traditional transactional
applications.
Modernize Core Platforms to extend investments and support
new growth Payment activities must integrate with systems of record that banks
continue to leverage to manage credit, capital and risk management
27
Clients racing to deploy mobile capabilities (mobile
banking, P2P, NFC, etc) without solving the complex
integration needs are finding disconnection with web and
infrastructure
Core banking is still the heart of delivering next-
generation payments, credit and product servicing. More
frequent batching schedules and duplicative datastores
are becoming complicated to rationalize
Web-services still lie at the heart of banks Omni-channel
strategies to align clients with operations, but the
explosion of standards has made testing and change
management difficult to keep up with.
Mobilize
Digitize
Modernize
Why Enterprise DevOps for Collaborative
Development?
Complex Initial State – Point to point interfaces
Settlement
External Parties
Paym
en
ts O
rigin
atio
n
Partner Gateway
3rd party Systems
Application / Middleware
systems
Mainframe / Transfer System
Credit Systems
Risk and Fraud
Loan Systems
Industry Libraries / Clearing
Channel Management
CRM
Soft Wallets
Hard wallets
Loyalty Systems
A proper Payments Integration Infrastructure begins
to consolidate business services and define affinities
Payments ODS & Log
User Interfaces
Industry Transformation Libraries
Systems Management Security & Monitoring Infrastructure
Payments Integration Infrastructure
Transformation, Routing, State Mgmt
Paym
en
ts O
rigin
atio
n
Partner Gateway
External Parties
Ops and Apps
Settlement
3rd party Systems
Application / Middleware
systems
Mainframe / Transfer System
Virtualize payment services to “shift left,” reduce ops
burden and speed innovations to market
• Test in isolation with ‘stubbed’ or ‘mock’
services
• Built-in support for SWIFT, FIX, 8583
Standards
• Virtualize CICS applications inside the
mainframe and Java applications in the JVM
• Reduce development dependency on
operations
• Minimize subsystem dependency during
testing
• Reduce infrastructure costs and free up
MIPS for production use
Rational Test Virtualization Server
Rational Test Workbench
30
Test what has changed, stub out what has not
Public
Cloud Private
Cloud
Data Warehouse Mainframe Enterprise
Service Bus
Directory
Identity
File
systems
Collaboration
App Under Test Routing
Service
Third-party
Services Portals
Content
Providers EJB
Shared
Services Archives
Business
Partners
Messaging
Services
Complex test
environment
Databases Mainframe
applications
App Under Test
Third-party
Services
Virtualized test
environment ‘Stubbed’ or
‘mock’
services
Continuous Testing
Includes
Green Hat
technology
New
SWIFT
SWIFT Plug-in Third Party Libs RIT Virtual
Service Message Broker
Engine or
System that
delivers SWIFT
Payload
The Libraries validate the
messages for SWIFT format
and network rules.
Create Acks, Responses
and Error Codes
RIT Virtual service process
the request applying high
level filters and logic.
Passes only valid request to
Swift plugin
SWIFT Plugin calls the
appropriate method from the
third party libraries
SWIFT Plugin passes the
responses back to the RIT
VS.
Writes the Error description
to a file.
Example Partner Innovation to reduce the cost of 3rd party
services - Sandhata‟s „SWIFT in a box‟
3 Year Benefits:
•Increased project delivery capacity 100%
•Avoided hiring three additional FTE's, saving
almost $600k.
•Reduced incidents found in production from
2.5 to .3 per project, saving $3 million
•Identified defects earlier and freed team to
focus on new capabilities, saving over $560k
A major European bank needed to consolidate its four messaging hubs, which enable payment and
confirmation messages, as well as clearing services and supporting regulatory compliance. They handle
two million messages a day, amounting to GBP900 million per week. They implemented service
virtualization and automated integration testing as part of an Agile transformation to
enable continuous testing for Payments. As a result of IBM capabilities, system
integration test (SIT) process was reduced from 3 weeks to four hours!
•Reduced consulting and third party
testing fees with better test automation,
saving $408k
•Eliminated the need for additional
hardware and labor to set up test
environments, saving $700k
•Generated new revenue faster for the
business – estimated at tens of millions!
ROI from reduced cost, time, resources and risk!: Forrester Total Economic Impact Study on Service Virtualization
Accelerate multi-platform solution delivery and test provisioning
to more effectively compete for market-share
33
• Orchestrate and automate application
deployment across multiple environments
• Quickly deploy multiple test instances in
minutes versus hours or days
• Leverage with zLinux today
• Deploy Java applications with new z/OS
agent
• Integrate with existing host SCM to
deploy z/OS applications using REXX
Deliver test environments in minutes
IBM UrbanCode Deploy
IBM UrbanCode Release
IBM UrbanCode Deploy plug-in for IBM Worklight
New
New
New
Application Blueprint
Continuous Release and Deployment
Gained more predictable release
schedules for stakeholders
Achieved cost avoidance of more than
USD2.3 million per year
Improved the ability to demonstrate
compliance with regulations
Solution components
The transformation: As it prepared to launch a critical new
application, Fidelity Worldwide Investment wanted to replace its
manual release processes with an automated release solution.
The solution helped reduce the time required for software releases
by 99 percent, from 2 - 3 days to just 1 - 2 hours. The company also
achieved cost avoidance of more than USD2.3 million per year.
Software
• IBM UrbanCode Deploy
RAP14429-USEN-00
―Applications that took days to release now take just an
hour.‖ —Tony Green, Technology, Architecture and Engineering,
Fidelity Worldwide Investment
Fidelity Worldwide Investment – Achieving predictable release
schedules and simplifying regulatory compliance
Company Before After Business Value
Global Ins. Co 3 days 2 hours $2.3M / year
Global Bank 12 days 1.5 minutes £8.6M / year
Large UK Retailer 2.5 days 20 minutes £250K / month
On-line Retailer 6 hours 20 minutes
95% reduction in
time
Large US Retailer 2 days 12 minutes $1.2M / year
Global SVCS Co 90 minutes 3 minutes $1.3M / year
Manufacturer AP 2 days 3 minutes $2.3M / year
Global Oil Co 3 days 4 minutes £380K / month
RAP14429-USEN-00
Real life ROI Examples with UrbanCode
36
Clients racing to deploy mobile capabilities (mobile
banking, P2P, NFC, etc) without solving the complex
integration needs are finding disconnection with web and
infrastructure
Core banking is still the heart of delivering next-
generation payments, credit and product servicing. More
frequent batching schedules and duplicative datastores
are becoming complicated to rationalize
Web-services still lie at the heart of banks Omni-channel
strategies to align clients with operations, but the
explosion of standards has made testing and change
management difficult to keep up with.
Mobilize
Digitize
Modernize
Why Enterprise DevOps for Collaborative
Development?
Industrialize IBM Mobile Development
Lifecycle Solution
Design & Develop
Worklight
RAD/Worklight Studio
Rational Team Concert
Obtain Insight Tealeaf
The Now Factory
Manage Endpoint Manager
Fiberlink
Deploy Worklight
Urbancode
Instrument Trusteer
Xtify
Integrate CastIron
MessageSight
Test Rational Test
Workbench,
Rational MQA
Scan & Certify AppScan
MobileFirst: Design, Develop, Test and Deploy for
multi-platforms
IBM Mobile Quality Assurance (OPEN BETA) Enabling continuous feedback on mobile app quality
Tester End Users Developer
Over the air build distribution In app bug reporting
Crash log reporting
In app user feedback
LOB/Digital Marketer
Sentiment Analysis
Builds
User Feedback Crash logs
Bugs Bugs vs. Crashes
Quality Dashboard with Sentiment Analysis
Improve feedback responsiveness to ensure innovations
create value and improve market position
• Increase visibility into the actual customer
experience
• Quickly diagnose and resolve issues
• Improve mobile app quality with holistic
visibility into user experience
• Perform real-time customer analytics
Monitor and improve the customer experience
IBM Mobile Quality Assurance (open beta)
IBM Tealeaf
IBM Digital Analytics
Analytics
Repository
Worklight
Server
Se
rve
r Data
Clie
nt L
og
s
Enhancing experience
New
Improving quality
IBM MQA Server
Crash logs Bugs
User Sentiment
Continuous Feedback and Optimization
Automate functional, regression, load, and integration testing to
reduce time and cost
• Fully embrace automated testing
• Create test automaton of native and
hybrid mobile, web, JEE and mainframe
applications
• Run automated tests to validate builds
• Automate testing for native and hybrid
applications on Android and iOS devices
• Engage users in mobile app testing with
streamlined quality feedback and metrics
Rational Test Workbench
IBM Mobile Quality Assurance (open beta)
Improve application quality
Includes
Green Hat
technology
Systems under test
New
Continuous Testing
En
terp
rise B
acken
d S
yste
ms &
Clo
ud
Serv
ices
Worklight Server
User authentication and
mobile trust
Mashups and service
composition
JSON Translation
Adapter Library for
backend connectivity
Sta
ts A
gg
reg
ati
on
Unified Push Notifications
Client-Side App Resources
Direct Update
Mobile Web Apps
Device Runtime
Cross-Platform
Compatibility Layer
Encrypted and
Syncable Storage
Runtime Skinning
Server Integration
Framework
Reporting for Statistics
and Diagnostics
Ap
pli
cati
on
Co
de
HTML5, Hybrid,
and Native Coding
Optimization
Framework
Integrated Device
SDKs
3rd Party Library
Integration
Bu
ild
En
gin
e
Worklight Studio
Worklight Console
Push /SMS
Management
Reporting and
Analytics App Version
Management
Public App Stores
Worklight Application
Center
Development Team Provisioning
App Feedback Management
Enterprise App Provisioning
and Governance
Blackberry
Android
iOS
Windows Phone
Java ME
Windows 8
SDKs
Mobile Web
Desktop Web
1 2 3
4
5
Ensure better execution flows: Use UrbanCode Deploy to
automate deployments for mobile apps
Visibility into mobile app quality
New IBM Mobile Quality Assurance offering
to engage users in app testing with feedback
and metrics
Expanded support for mobile app functional
testing through Dojo, mobile web, and
cross-platform testing
Control over mobile app deployment
Enhanced automated deployment planning
and execution for Worklight apps with
UrbanCode Deploy
Integration of back-end data and services
New automation for back-end data and service
integration to drive service-driven Worklight
mobile apps
Business objective of brand
loyalty delivered via mobile
strategy
Rapidly delivered quality mobile app
“PointSource's ability to translate our business
objectives into a mobile strategy enabled us to
deliver
a solution that adds value to our existing customers.
PointSource also identified ways for us to optimize
for faster, higher quality delivery with IBM tools for
the mobile development lifecycle.”
— Scott Liberatore
President/CEO FIMC
featuring seamless integration with back-end
services, and stunning, intuitive design
Reduce time to customer feedback
DevOps solutions for Mobile Recent DevOps capabilities for high quality mobile apps delivery
IBM Mobile Quality Assurance (4Q13 beta)
IBM Rational Test Workbench 8.5.1
IBM UrbanCode Deploy plug-in for IBM Worklight v6.1
What’s
New
Agenda
1
4
Where are we today
Banking Issues in the payments space 2
Applying DevOps to payments
5 Summary
3 Why DevOps can help
Our solutions are helping our clients align various lifecycle
timelines to modernize, digitize and mobilize
Mainframe transactional services
Production Environment
AppStore
Dev Mobile Build
Device deployment &
testing
Dev Build App Deploy
& testing
Rapid deployments
Frequent deployments
Few deployments
RTW
RTW
IBM Mobile Quality Assurance
Rational Quality Manager (RQM)
Integration Test
Worklight Studio
Worklight Console
RDz, RD&T
RAD
RTC
Digitize
Modernize
Mobilize Systems of Engagement
Systems of Record
Try out IBM BlueMix, Including Mobile Quality
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Other Assets of Interest
46
Forrester Total Economic Impact Study - Service Virtualization -
https://www14.software.ibm.com/webapp/iwm/web/signup.do?source=swg-rtl-
sd-ar&S_PKG=ov16778
Webcast - Increasing Speed and Agility in testing complex financial services
solutions -
http://ibmtvdemo.edgesuite.net/software/rational/webcasts/Increase_Speed_A
gility_in_Testing_032613.mp4
White Paper: Driving and managing innovative mobile banking applications
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