WebEx Conferencing APIs

Deepa Mahendraker, Product Manager

mailto: dmahendr@cisco.com

• WebEx Introduction

• Sample Use Cases

• Partners/Enterprises with integrations

• Recent enhancements and Upcoming..

• Demo

• Resources

• Q and A

Agenda

Collaboration Has No Boundaries

Mobile WorkerAccount Manager

Information WorkerFinancial Analyst

Contact CenterContact Center Agent

Deskless WorkerFactory Supervisor

ExecutiveVP of Marketing

Customers Partners Suppliers

Cisco Conferencing

3+ Billion meeting minutes per month

52+ Million meeting attendees per month

Over 12+ million registered hosts worldwide

8+ Million mobile downloads

Best in Class Conferencing

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the

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Gartner Marketscope for

TelePresence and Group Video

Systems, Robert F. Mason, Tom

Eagle, 6/24/14

MarketScope for

Group Video System

Gartner Magic Quadrant for Web

Conferencing, David Mario Smith,

Whit Andrews, 12/0/12

Web Conferencing

Number-One Market Share

Web Conferencing

Number-One Market Share

Cisco TelePresence®

Cisco WebEx Conferencing Portfolio

Video Conferencing

Audio Conferencing

Cisco WebEx® Cloud Enterprise Network

Meetings Training Events Support

From the pocket to the boardroom

7F9160EF

Cisco WebEx Meeting CenterShare Ideas with Anyone, Anywhere on Any Device

Dynamic meeting experience with integrated audio, high

definition video, and content sharing

Video optimized meetings in your Personal Room with

WebEx Video Bridge (CMR)

Document, application, and desktop sharing

Supported on mobile devices: Android, iPhone, iPad,

Blackberry and Windows Phone 8

Meeting recordings and playback

Supported on multiple platforms and in 13 languages

Use for general team meetings, sales presentations and

demos, project management, and more

Cisco WebEx Training CenterDeliver Rich, Interactive E-Learning

Unmatched interactivity

High-definition video

Hassle-free integrated audio

Breakout sessions and hands-on labs

Quick-response tools

Support for mobile devices*

Robust testing and reporting

LMS integration

SCORM compliance

Attention indicator

Cisco WebEx Event CenterImprove Reach, Effectiveness, and Results

Single solution for managing and delivering

online events

Customized email management

Automated registration and

lead scoring

Highly interactive experience

PowerPoint and application sharing

High-quality video*

Q&A, chat, polling

Flexible integrated audio; VoIP and broadcast

available.

Attention indicator

Supports up to 3000 participants* * Up to 500 for high-quality-video-enabled sessions

Cisco WebEx Support CenterDeliver Fast, Personalized Customer Service and Support

High quality two-way video

Advanced web ACD

Click to chat

Application, web, streaming video, and

document sharing

PSTN or VoIP audio

Network-based recording

Robust reporting

Scalable software-as-a-service deployment

WebEx Centers APIs (Meeting, Training, Support and Event Centers)

• Your business model seamlessly integrated with WebEx Centers (data, video, voice)

• Developer Portal

• Application Integration Support

• Version controlled, feature rich XML APIs (Latest: 8.0.0).

• User Management, Meeting Management and Meeting Reports.

• Lightweight URL APIs for browser apps.

• Telephony APIs, for customized audio offerings.

• Network-based Recording Web Services for downloading recordings (NBR WS).

Auto-provisioning WebEx to customers via APIs – enable WebEx services seamlessly through your portal

Mobile app integration for meetings.

Productivity solutions

Google calendar with WebEx scheduling

Jive enterprise social with WebEx scheduling

LMS systems integrations with WebEx Training Center for scheduling, listing, joining trainings.

Recording downloads and management (Delete, trim) for compliance –Insurance industry

Sample Use cases

• PARTNERS and ISV

• ENTERPRISES

• CISCO PRODUCTS

Existing Partners and customers using our APIs

Personal rooms

Collaboration Meeting Rooms (CMR)

Developer Keys

Common Collaboration platform (shared identity and administration with Cisco Spark)

Recent enhancements and Upcoming..

Demo

RESOURCES

WebEx API Resources• Online Documentation for XML, URL and TSP APIs.

• https://developer.cisco.com/web/webex-developer/

• Free shared Sandbox

• https://devnetsandbox.cisco.com/RM/TopologyDiagram/Index/0116f65c-a600-474c-b47d-57ed6a180248?diagramType=Topology

• Create a test user on the shared site and start using APIs!

• Release Notes

• XML API: https://developer.cisco.com/site/webex-developer/develop-test/xml-api/reference/

• URL API: https://developer.cisco.com/site/webex-developer/develop-test/url-api/reference/

• Gold Developer Program

Thank you

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• Use Arial bold when emphasizing words, do not italicize

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