Q1 Business Partner WebinarGaining a Competitive

ADDvantage with MMI’s ADDvantage+ Suite of Offerings

About MMI

$200+ M in maintenance business currently being managed and negotiated

100+ years experience in maintenance management across the team of maintenance professionals

Over 2 Million dollars in development of our proactive portal management software in 5 Years.

We work with clients in across all sectors, from Business Partners to Distribution to Manufacturers

Transform process and inspire innovation

Vision

MMI Maintenance Background

Value Statement

Eliminate complexity and Deliver value

Reality Bites…

Today’s economic reality is that of increased competition, better informed and demanding

customers, and relentless pressure to cut costs. Companies are being asked to do more with less.

With increasing pressure to keep costs down, improve performance and service delivery,

companies are looking for solutions that automate processes, standardize best practices, and improve

efficiency.

MMI’s Vision For The Future

At MMI we strive to find new and innovative ways to help our customers,

Business Partners, Distributors and Manufacturers tackle the daunting task of

tracking, renewing and quoting maintenance and doing it in a more

efficient, cost effective manner.

Many companies opt to focus on selling services to their largest

enterprise customers located at the top of the sales pyramid, leaving out the major

portion of customers and low-dollar opportunities that form the base of the pyramid

THE 80-20 RULE

Part Number (SKU) Based Renewals and Contract Renewals (Proactive Opportunity Notification and Quoting Program)Increase your maintenance annuity streams through automation

MMI receives the data

MMI Cleans

the data

Renewal Data Loaded into Portal

Notifications Sent to

Reseller to qualify

Notification and quote sent to end

user

End user accepts or rejects the

quote

Reseller completes the sale,

submits PO

Order completed

and submitted

for registration

How It Works…

MMI's ADDvantage Renewal Programs focus on assisting the channel in renewing Part Number Maintenance through

automation

• Turn-key Solution

• State-of- the-art technology proactively quotes upcoming maintenance renewals complete with part numbers, pricing and service description information.

• Best of breed application frees up your key resources and allows them to focus on their core responsibilities

• Drives revenue and productivity for both your sales and administrative teams

What is ADDvantage Plus?

Features and Benefits

Features Benefits

• Access to the ONEview Portal for tracking ALL hardware and software assets, and associated maintenance and services

• Proactive quotes and notifications for you and your customer on all upcoming renewals

• Ability to provide quotes for all new "unclothed“ hardware sold

• Your company's branded messaging on all outgoing quotes and notifications

• Customizable processes tailored to meet the needs of your organization

• Increase revenues by improving maintenance and service contract renewal rates.

• Reduce contract management time and cost.

• Improve customer satisfaction and retention by proactively renewing service contracts.

• Identify opportunities for new and replacement equipment sales.

• Never miss another maintenance Renewal.

• Provide a value-added service for your down-line customers.

• Free up both you and your customer's teams to work on high dollar, strategic opportunities

Dashboard

ServicePac Report

Key Asset/ServicePac Data

Advanced Search Functionality

Sample Notification

* Pricing is valid for 90 days

For additional coverage options contact your Representative at EMAIL ADDRESSThis offer is valid for 90 days or as pricing dictates. Any other custom verbiage that you wish to use…

Best Regards,

Your ServicesTeam

Dear Valued Customer,As part of our ongoing support and value process, <POTENTIAL CUSTOMER NAME> has created the following quote for your upcoming IBM ServicePac Renewals.

Quote for Customer Name:

YOUR COMPANY LOGO

Basic ROI Based on Potential Revenue

Annual Renewal Opportunity Amount 2,000,000$ 3,000,000$ 4,000,000$ 5,000,000$ 6,000,000$ Industry Standard Renewal Rate 20% 400,000$ 600,000$ 800,000$ 1,000,000$ 1,200,000$ ONEview Portal with ADDvantage Plus Offering (10% increase) 200,000$ 300,000$ 400,000$ 500,000$ 600,000$ Total Closed Opportunity 600,000$ 900,000$ 1,200,000$ 1,500,000$ 1,800,000$

ExpensesONEview Portal (Base) - Annual Pricing 76,800$ 76,800$ 76,800$ 76,800$ 76,800$ ADDvantage Plus for SKU'd Maintenance Offering - Annual Pricing 30,600$ 30,600$ 30,600$ 30,600$ 30,600$ Implementation - One Time Charge 50,000$ 50,000$ 50,000$ 50,000$ 50,000$ Total Investment 157,400$ 157,400$ 157,400$ 157,400$ 157,400$

Total ROI - Year 1 42,600$ 142,600$ 242,600$ 342,600$ 442,600$ Total ROI – Subsequent Years 92,600$ 192,600$ 292,600$ 392,600$ 492,600$

This Study is based on Enterprise plus pricing and could offer a greater ROI on customers within a lower pricing tier.

Return on Investment

Large Enterprises

Annual Renewal Opportunity Amount 500,000$ 750,000$ 1,000,000$ 1,250,000$ 1,500,000$ Industry Standard Renewal Rate 20% 100,000$ 150,000$ 200,000$ 250,000$ 300,000$ ONEview Portal with ADDvantage Plus Offering (10% increase) 50,000$ 75,000$ 100,000$ 125,000$ 150,000$ Total Closed Opportunity 150,000$ 225,000$ 300,000$ 375,000$ 450,000$

ExpensesONEview Portal (Base) - Annual Pricing 9,000$ 9,000$ 21,000$ 21,000$ 21,000$ ADDvantage Plus for SKU'd Maintenance Offering - Annual Pricing 3,600$ 3,600$ 8,400$ 8,400$ 8,400$ Implementation - One Time Charge 10,450$ 10,450$ 19,350$ 19,350$ 19,350$ Total Investment 23,050$ 23,050$ 48,750$ 48,750$ 48,750$

Total ROI - Year 1 26,950$ 51,950$ 51,250$ 76,250$ 101,250$ Total ROI – Subsequent Years 37,400$ 62,400$ 70,600$ 95,600$ 120,600$

Return on Investment - Small to Medium Enterprise