UNDERSTANDING MICROSOFT TEAMSEVERYTHING YOU NEED TO KNOW

Housekeeping

@cardiolog

Recording

@melihubb

@matthewjbailey1

Agenda

Teams Overview

Introduction

Teams Components

User Adoption & Governance

Governance Automation with PowerShell

Analytics

Founded in 2005

Office: Boston, MA

Microsoft Gold Certified Partner

Over 12 years of experience in SharePoint Analytics

Wide target market with diverse industries, such as: financial services, telecommunication, entertainment and others

Provides solutions for Office 365/SharePoint Online, 2016, 2013, and Yammer

Worldwide distributors and partner program

About Intlock – CardioLog Analytics

ABOUT MATTHEW

• Author of The SharePoint Business Analyst Guide

• I am a “SharePoint All-Rounder”, independent consultant, speaker and Microsoft Certified

Trainer for Noteworthy Technology Training in the Washington D.C. area

• My job tasks vary including administration, development, training, analysis, UAT and project

management

• I have worked with SharePoint for 10 years; Office 365 and Azure for about 5 years

• If I don’t know an answer to one of your questions, I will try to find it out or point you in the

right direction!

Matthew J. Bailey MCT, MCSE, MCSA

www.matthewjbailey.com @matthewjbailey1

ABOUT MELISSA

• Microsoft MVP in the Business Solutions category

• Office 365 and SharePoint consultant who specializes in simplifying and automating business

processes using Flow and SharePoint Designer.

• PMP. Experienced in managing projects throughout the entire lifecycle as well as developing and

implementing SharePoint and Office 365 solutions.

• User adoption, governance, and training are topics I am especially passionate about!

Melisa Hubbard MVP, PMP

www.melihubb.com @melihubb mhubbard@withum.com

Withum Microsoft Solutions and Services

• Modern workplace• Office 365 Implementations/

Migrations• Turnkey Intranet Solution• Managed Services• Data Analytics• Enterprise Mobility + Security• Business Process Automation• Dynamics 365• Azure

WHAT IS TEAMS?

WHAT IS TEAMS?

• Chat based collaboration work space meant for a group of people within an

organization that work together closely.

• Integrates with other Microsoft and third party services.

• Each Team gets a SharePoint site collection and a group.

• Skype for Business integration.

• Internet site, mobile app and desktop app.

• One app to rule them all?

BENEFITS & USE CASES

• Your tools are all in one place. SharePoint, PowerPoint, OneNote, Planner, Excel, and even third

party apps are brought together in a workspace.

• Content collaboration, chat, discussions, calls and meetings are all in one app.

• Collaboration and communication are in real time.

• Information that would be lost in emails is saved in discussions.

• Use cases include scenarios such as:

• Computer programming teams for daily standup meetings and bug tracking

• Marketing departments for product launches

• Human Resources departments for evaluating job candidates

• Sales teams for proposal generation

TEAMS COMPONENTS

COMPONENTS

• Channels

• Tabs

• Connectors

• Bots

CHANNELS

• Keep conversations organized

• One General channel by default

• Favorite and follow channels

• All members of a Team have access to ALL channels (For now)

• Every channel gets an email address. Creates a conversation in Teams.

• Folder in SharePoint document library

TABS

• Bring tools and services your Team uses regularly into a channel.

• Tabs are added to Channels and appear in the top navigation of the

Channel.

• Files tab connects to the Team SharePoint site.

• Containers.

CONNECTORS

• Services you can connect to inside of a tab.

• Need to authenticate and provide credentials to the service to connect.

BOTS

• Automated programs that are set up to respond to queries or give updates

and notifications about things you want to stay informed about.

• Use chat based commands to perform an action.

• T-bot comes with Teams and provides information and FAQ about Teams.

• The Bot directory contains pre built Teams bots.

• Ability to create a custom bot.

GOVERNANCE AND USER ADOPTION

PITFALLS TO AVOID

Creating too many Teams causing confusion for end users about where to collaborate on what.

Losing content and frustrating end users when Teams end up needing to be split up, consolidated,

or disbanded due to lack of planning and governance.

Failing to pay attention to features that may not be in compliance with your organizations

regulations prior to roll out then needing to disable them after they have already been adopted.

Confusion and underutilization from not providing training and materials to Team Owners and

Team Members.

ORGANIZATION

• Plan the organization prior to roll out but have a plan in place for how to

handle changes and additions.

• Know when to create a Team and when to create a Channel.

FEATURES TO REVIEW

• Email Integration

• External Apps and Cloud Storage

• Messaging

• Meetings

• External Users

ROLES AND RESPONSIBILITIES

DRIVING USER ADOPTION

Consider a pilot

Identify advocates

Set up tabs thoughtfully prior to roll out

Stop duplication!

Hold training

Check in regularly with users and make changes when things aren’t working

TRAINING

Basic Concepts for Users:

• How to access their Teams

• What Channels are and how to use them

• How to have private chat, group chat, and create and contribute to

conversations

• How to access and share files

• How to schedule and attend meetings

• When notifications are received and how to manage them

GOVERNANCE AUTOMATION WITH

POWERSHELL

TEAMS CMDLETS: GETTING STARTED

• Open a PowerShell tool

• Save and install the modules, also trust the repository

• Connect to Team’s first

• Each Team is obtained via the associated Group ID

POWERSHELL AUTOMATION

• New cmdlets in beta help manage and govern Teams sites and users

CMDLETS ASSISTING WITH GOVERNANCE

Set-TeamMemberSettings[-AllowCreateUpdateChannels <String>] [-AllowDeleteChannels

<String>] [-AllowAddRemoveApps <String>] [-

AllowCreateUpdateRemoveTabs <String>] [-

AllowCreateUpdateRemoveConnectors <String>]

Set-TeamMessagingSettings-GroupId <String> [-AllowUserEditMessages <String>] [-

AllowUserDeleteMessages <String>] [-AllowOwnerDeleteMessages

<String>] [-AllowTeamMentions <String>] [-AllowChannelMentions

<String>] [<CommonParameters>]

Set-TeamsGuestSettings-GroupId <String> [-AllowCreateUpdateChannels <String>] [-

AllowDeleteChannels <String>] [<CommonParameters>]

New-Team New-Team [-AccessType <String>] [-AddCreatorAsMember

<Boolean>] [-Alias <String>] [-Classification <String>] [-Description

<String>] -DisplayName <String> [<CommonParameters>]

*some users have experienced errors when using this and it has been

reported to the Microsoft Teams team. I personally had it not work one

day and then work the next. Remember the cmdlets are in beta.

Remove-Team-GroupId <String> [<CommonParameters>]

TEAMS POWERSHELL RECAP & “GOTCHAS”

• Remove-Team takes a few minutes to remove the team, it is not usually immediate

• Remove-Team also removes the correlating Group and SharePoint site

• New-Team might be broken for some users, you will have to test this in your environment

• When searching for a team by name, you need to search for the Group name (i.e. Get-MsolGroup -

SearchString “MyTestSite" | Where-Object DisplayName -eq MyTestSite)

ADDITIONAL TEAMS AUTOMATION REFERENCE

More help and examples:

• https://absolute-sharepoint.com/2017/11/quick-overview-of-the-new-microsoft-teams-

powershell.html

GitHub tree:

• https://github.com/MicrosoftDocs/office-docs-powershell/tree/master/teams

Microsoft Graph for Teams:

• https://developer.microsoft.com/en-us/graph/docs/api-

reference/beta/resources/teams_api_overview

ROADMAP: FEATURES COMING

• ATP (Advanced Threat Protection for files in Teams)

• Private Channels

• Teams templates

• Replacing Skype for Business (no date given, over time)

• Expansion of Guest Access

The Ultimate Analytics & Engagement Suite for Enterprises and SMBs

In-depth SharePoint analytics, insight, and usage reports

MONITOR

Connect to your portal and websiteusers to understand their challenges

ENGAGE

Increase corporate productivityand improve portal and website ROI

ENHANCE

Engage your SharePoint & Office 365 Users

Demo

Thanks for Joining!

Visit us at www.intlock.com – Cardiolog Analytics Free TrialTweet us: @cardiologJoin our readers at blog.intlock.comContact us: info@intlock.com

Contact Melissa Hubbardmhubbard@withum.com

Contact Matthew Baileysharepointmatthew@gmail.com