Date post: | 24-Dec-2015 |
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Anatomy of an Email Message
Email Messages Contain Two Parts: Header
Addressing information To From Subject
Message Body Actual text of the message
Anatomy of an E-mail Address
An email address can be broken down into three sections:
[email protected] 1User Id 2Host Address 3Domain
Email Features:
Additional FeaturesAddress book Spell Check Tag messages for easy
identification Mail filterElectronic signature
Basic FeaturesSend Reply/Reply to AllForwardDelete/discardAttach filesPrintSave draftLabel/store emails
To: (main recipient) This is the person or
persons who must make decision or must comply with requests based on the content of your message.
• Cc: (carbon copy)• Secondary recipient; person or
persons who need to have a copy of the email for reference but are not the primary recipients.
• Bcc: (blind carbon copy)• Message is sent to that recipient
without their address being visible in the header received by the other recipients
• Used to preserve someone’s privacy or not broadcast that person’s e-mail address
Recipient Fields:
Subject Line Guidelines
Type a concise, meaningful subject lineDo not use “Important” or “Urgent” as subject linesMake the subject line relevant to the content so the
recipient can see what the message is about before opening it.
Use Title Case (Initial Caps), do not use all caps or all lower case letters.
Composing the Message
Do not type the message in all capital letters. Harder to read and may come across as yelling
Be concise in communicating your ideas. If you get a reputation for unnecessarily long emails, your recipients
may not read them carefully.
Use short paragraphs. Easier to read than one long paragraph
Leave a blank line between paragraphs (just like a memo or letter)
Spell-check and proofread your message
Mailing List
A list of email addresses identified by a single name, such as THS <[email protected]>When an email message is sent to the mailing list name, it is automatically forwarded to all the addresses in the list.
Email Signatures
Identifies the sender in some wayPersonalizes your e-mailSaves you from retyping the same identifying lines for
each messageGenerally, keep your signature to no more than four linesIn Gmail, go to settings to create your own signature
Netiquette Guidelines:
Keep your messages short and to the pointWatch your grammar and spellingBe careful with humor, avoid sarcasmUse uppercase words sparingly
UPPERCASE TEXT YELLS AT THE RECIPIENTNever leave the Subject: field blankInclude your name and contact information in the message
body (signature)