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ED116: Best Practices for ED116: Best Practices for Engaging Students in Engaging Students in Technology InitiativesTechnology InitiativesJanuary 28, 2009
•Rachel R. Medina, LSNTAP•Kristina Kirby, Chicago-Kent College of Law•Eve Ricaurte, Iowa Legal Aid
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PresentersPresentersRachel R. Medina
LSNTAP
Kristina KirbyChicago-Kent College of Law
Eve Ricaurte Iowa Legal Aid
Today’s PresentationToday’s PresentationEngaging Students – An OverviewTechnology InitiativesUsing Technology to RecruitUsing Technology to Manage
StudentsEmployment Options Best Practices for Management of
Student Projects
Why Engage Students?Why Engage Students?Students may be a good fit for
technology projects because they:
◦Embrace technology (they’re digital natives)
◦Are eager to gain real world experience
◦Provide a low-cost option
Why Engage Students?Why Engage Students?Technology projects may be a
good fit for students because:◦they can accommodate students’
busy schedules◦they provide an opportunity for
students to gain relevant work experience
◦they provide an opportunity for the student to help the community
Choosing the Right Choosing the Right StudentStudentLaw Students
◦Pro Bono requirements may provide incentive Under ABA accreditation standards, “A law
school shall offer opportunities for student participation in pro bono activities.”
◦Experience is critical to career development
College Students◦Senior “capstone” requirement may
require externship/internship component Paralegal Students
◦Seeking any legal experience
Pro Bono Requirements for Pro Bono Requirements for Law StudentsLaw StudentsGraduation Requirement: 35 schools
◦Pro Bono: set number of hours◦Public Service: exposure through service,
externship, clinic or internship◦Community Service : set number of hours
Formal Voluntary Program: 111 schools◦Referral systems with pro bono coordinator◦Administrative support for Student Projects
Independent Student Projects: 24 schools
http://www.abanet.org/legalservices/probono/lawschools/pb_programs_chart.html
Challenges with Hiring Challenges with Hiring StudentsStudentsPerception of the “Practice of
Law”Half-Life of Student ProjectsPractical Challenges
Students’ Perception of the Students’ Perception of the “Practice of Law”“Practice of Law”Students enter law school with some
perception about the practice of law:◦Court work◦Interviewing clients◦Research for a case
The law school may also have this perception!
Add legal technology project work as a “component” of their overall internship/externship experience
Solution
Half-Life of Student Half-Life of Student ProjectsProjectsStudents begin ambitious
projects with lots of enthusiasmHalfway through the project the
student’s other obligations become more pressing
Project is ultimately left unfinished
Practical ChallengesPractical Challenges
Trivia Trivia BreakBreak
Get to Know Law StudentsGet to Know Law StudentsHow many American law schools are
currentlyapproved by the ABA?
(a) 145
(b) 200
(c) 188
(d) 197
Schools Approved Since Schools Approved Since 20002000 University of Nevada-Las Vegas, William S. Boyd School of
Law (NV) Appalachian Law School (VA) Ave Maria Law School (MI) Barry University, Dwayne O. Andreas School of Law (FL) University of St. Thomas School of Law (MN) Florida A&M University College of Law (FL)* Florida International University College of Law (FL) John Marshall Law School (Atlanta, GA)* Western State University College of Law (CA)* Charleston Law School (SC)* Faulkner University Thomas Goode Jones School of Law
(AL)* University of LaVerne College of Law (CA)* Liberty University School of Law (VA)* Phoenix School of Law (AZ)* Charlotte School of Law (NC)* Drexel University College of Law(PA)* Elon University School of Law(NC)**ABA provisionally approved
Get to Know Law StudentsGet to Know Law Students How many law students were seeking a J.D. from
an ABA-approved law school in the 2007-2008 school year?
(a) 112, 454
(b) 141,719
(c) 125, 088
(d) 162, 416
Source: ABA Legal Education and Student Resources: http://www.abanet.org/legaled.html
Have You Considered MIS, Have You Considered MIS, Business, or Finance Business, or Finance Students?Students?Seniors may have an externship or
community service requirementCertain majors may prove especially
useful in legal technology projects:◦Management of Information Science
Have technical competence in technology
◦Business & Finance May provide unique insight on strategies for
a proposed technology initiative or marketing and management of website or other technology
Today’s PresentationToday’s PresentationEngaging Students – An OverviewTechnology InitiativesUsing Technology to RecruitUsing Technology to Manage
StudentsEmployment Options Best Practices for Management of
Student Projects
Technology InitiativesTechnology InitiativesDocument AssemblyForms DevelopmentWebsite ContentLive Help ImplementationBusiness Research for Tech
ProjectOutreach & Translation for Tech
Projects
26 national leaders from courts, legal education and legal aid
Brainstorming ideas to get law students more involved in providing legal services
Whitepaper: Leveraging Law Students and Technology To Meet the Legal Needs of Low Income People
Leveraging Law StudentsLeveraging Law Students
GOAL: Leverage the energy and skill of law students to provide technology-driven solutions to the legal problems faced by low-income individuals
Strategy:◦ Provide incentives to law students
Leadership Membership / exclusivity Academic & career growth
Leveraging Law StudentsLeveraging Law Students
A2J Student Editorial A2J Student Editorial BoardBoard
A2J Student Editorial A2J Student Editorial BoardBoardOpportunity for review of
substantive law and procedureSubject areas for interviews in
2008-2009:◦Landlord/Tenant/Housing ◦Consumer Law◦Family Law◦Elder Law
Illinois Legal Aid Online & Cook County Courts, Chicago
A2J Student Editorial A2J Student Editorial BoardBoard
Forms DevelopmentForms DevelopmentAlternative to strict technology tasksAll document assembly projects
start with a formLaw students can conduct legal
research to determine the appropriate content and format of the form
Project can then be passed on to a technologist to add the appropriate HotDocs elements
Website ContentWebsite ContentContent
◦ Research substantive areas of law and draft “guides” and articles for the website
◦ Provides students with an opportunity to research substantive law
◦ Draft online intake tools
States with successful student projects include: ◦ Montana Legal Services Association ◦ Iowa Legal Aid
Website-Related ProjectsWebsite-Related Projects
A law student’s insights A law student’s insights about about working remotely in Iowa…working remotely in Iowa…
Business Research for Tech Business Research for Tech Projects:Projects:Iowa Legal Aid & Second LifeIowa Legal Aid & Second Life
Why Students Make Good Why Students Make Good Business Researchers…Business Researchers…They provide an “outside” frame of
reference (not steeped in Legal Services “traditions”)
They come from varying backgrounds and are, perhaps, more likely to provide diverse ideas
They are forced to come to a conclusion especially where research is part of a class requirement
SL Project ResultsSL Project ResultsThe students appeared to enjoy the
project - it gave them a real world problem to solve
Several valuable ideas were generated.
Received 12 reportsEach report was varied in its approach
◦Example: One project envisioned the creation of a nonprofit legal aid “island” that the students illustrated with a flowchart.
Live HelpLive HelpA number of states are now using
Live Help to facilitate use of websites
Law Help NY to use students and pro bono attorneys in assist with this project
Outreach & Translation for Outreach & Translation for Technology-Related ProjectsTechnology-Related ProjectsTake advantage of the capabilities
of your bilingual studentsSubjects for translation:
◦Website content◦A2J Guided Interviews
Pro se tools must be advertised to the pro se community◦Signage?◦Brochures?
Today’s PresentationToday’s PresentationEngaging Students – An OverviewTechnology InitiativesUsing Technology to RecruitUsing Technology to Manage
StudentsEmployment Options Best Practices for Management of
Student Projects
Building on Traditional Building on Traditional Methods: Methods: Use Technology to RecruitUse Technology to RecruitTraditionally:
◦Identify public interest minded career placement staff at law schools and universities and advertise positions
◦Target 1st year law students who typically have difficulty getting traditional clerkship/associate positions during first summer
Supplement these efforts with technology…
Create Your Own Google Create Your Own Google Site!Site!Legal Aid of Western New York
Other Tech Recruiting Examples:www.lawstudentprobono.orgLegal Research on Demand
Today’s PresentationToday’s PresentationEngaging Students – An OverviewTechnology InitiativesUsing Technology to RecruitUsing Technology to Manage
StudentsEmployment Options Best Practices for Management of
Student Projects
……Using technology to Using technology to manage traditional legal aid manage traditional legal aid projectsprojects
Variation on a Theme…Variation on a Theme…
Benefits of Using Central Benefits of Using Central DesktopDesktop(or other Project Management Tool)(or other Project Management Tool)
Central Desktop BenefitsNo need to give access/passwords to CMS
-protects integrity of CMS data-information can simply be pasted from Central Desktop to CMS
Facilitates remote management
-ability to track progress on work as versions of documents are uploaded to site -students provided with a folder for each client
Version control
-students upload drafts-attorney can review and comment alongside the document
Knowledge management
-all progress on work is documented-eases transition of unfinished work
Today’s PresentationToday’s PresentationEngaging Students – An OverviewTechnology InitiativesUsing Technology to RecruitUsing Technology to Manage
StudentsEmployment Options Best Practices for Management of
Student Projects
Polling Polling BreakBreak
Update intake
procedure
$___
Developing templates
for paralegal use $___
Development & update
of Crystal Reports $___
Provide training $___
TOTAL $______
How much are these How much are these technology services worth?technology services worth?Update intake procedure
$___Developing templates $___Develop/update Crystal Reports
$___Provide training $___
TOTAL $______(a) $8,965(b) $25,574(c) $41,600(d) $38,445
InternshipsInternships
Part-timeor
Full-time ?
Part-timeor
Full-time ?
Summeror
Semester ?
Summeror
Semester ?Paid
orUnpaid ?
Paidor
Unpaid ?
Unpaid InternshipsUnpaid Internships
Encourage students to check with their school’s public interest organization for funding or …
…Equal Justice Works Summer Corps Program ◦ http://www.equaljusticeworks.org/
summercorpsindex.php
…Equal Justice America ◦ http://www.equaljusticeamerica.org/
…PSLawNet Community Resources- Summer Funding◦ http://www.pslawnet.org/cms/index.php?pid=50
ExternshipsExternshipsFor-credit externships
◦During the school year◦Summer
For law students: ◦Determine whether your project would
fulfill public interest program requirements
College students:◦Apply with University Department
Leaders to participate in their extern program
VolunteerVolunteer
Advertise, Advertise, Advertise!◦If the work can be done remotely,
advertise with all major schools
Federal Work StudyFederal Work StudyFederal work study is financial aid and
based on need - not all students qualify◦ Have the student check with their financial aid
department regarding eligibilityCommunity Service Jobs are given special
priority in FWS◦ Schools must use at least 7% of its FWS allocation
towards this job type◦ AND per the FWS handbook,
“an FWS student does not have to provide a ‘direct’ service. The student must provide services that are designed to improve the quality of life for community residents or to solve particular problems related to those residents’ needs.”
Today’s PresentationToday’s PresentationEngaging Students – An OverviewTechnology InitiativesUsing Technology to RecruitUsing Technology to Manage
StudentsEmployment Options Best Practices for Management of
Student Projects
A Short Collection of Best A Short Collection of Best Practices From the Field…Practices From the Field…Make sure the student is a good
match - ◦Ideal Method:
work with a professor who helps match students to projects (this works well with college seniors)
◦Next Best Option: Finding students with technology experience
◦At the Very Least: Work with those doing recruiting in your
organization to make expertise and interest in technology a greater consideration in hiring law students and staff
Legal Services Corporation of Legal Services Corporation of Delaware & the University of Delaware & the University of DelawareDelaware
A Short Collection of Best A Short Collection of Best Practices From the Field…Practices From the Field…Know what you want preciselyKnow the student’s objectives
◦Are they looking for… “office” experience? something convenient they can fit between
classes?
◦Objectives may be dependent on time of year
Know their schedules (classes/exams)Discuss project objectives with the
students up front
A Short Collection of Best A Short Collection of Best Practices From the Field…Practices From the Field…Let them make their mistakes, but find
an efficient way to monitor them (e.g., Central Desktop or other PM Tool)
Take responsibility for their actions/work
Map each student to a person in the office that can inform the project
Let the students be involved in the problem solving – they often come up with better solutions!
THANK YOUTHANK YOU
Don’t forget to complete our survey
Rachel R. Medina [email protected] Coordinator LSNTAP
Kristina Kirby [email protected] A2J Student Editorial Board Chicago-Kent College of Law
Eve Ricaurte [email protected] Managing AttorneyEast Iowa Intake and Pro Se Projects
Iowa Legal Aid