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Student Business Services Student Business Services InformationInformation

Student Business Services is a Student Business Services is a student service oriented office that is student service oriented office that is here to help you and make the here to help you and make the process of paying tuition as simple process of paying tuition as simple and convenient as possible.and convenient as possible.

We welcome student and parent We welcome student and parent comments and suggestions at any comments and suggestions at any time. Please let us know how to time. Please let us know how to serve you better!serve you better!

LocationLocation

Our office is located at 163 Our office is located at 163 Drane Hall. Our lobby hours are Drane Hall. Our lobby hours are Monday through Friday 8 AM Monday through Friday 8 AM until 4:30 PM. until 4:30 PM.

TelephoneTelephone

Telephone questions will be Telephone questions will be answered at either our local answered at either our local number 742-3272 or toll free number 742-3272 or toll free 866-774-9477 from 8 AM until 5 866-774-9477 from 8 AM until 5 PM each day.PM each day.

InternetInternet

Access to your student billing Access to your student billing information is available at a information is available at a minimum from 7 AM until minimum from 7 AM until midnight every day.midnight every day.

Access to the SBS website is Access to the SBS website is 24/7.24/7.

Important Dates & InformationImportant Dates & Information

Fall 2004 due date for advanced Fall 2004 due date for advanced registration is August 23, 2004.registration is August 23, 2004.

11stst Cancellation – August 23, 2004 Cancellation – August 23, 2004

For the 1For the 1stst cancellation only, students with cancellation only, students with Parent PLUS loans will have their registration Parent PLUS loans will have their registration

held; therefore will not be cancelled.held; therefore will not be cancelled. 22ndnd Cancellation – September 15, 2004 Cancellation – September 15, 2004 33rdrd Cancellation – September 27, 2004 Cancellation – September 27, 2004

BillingsBillings

Paper billings will be mailed on Paper billings will be mailed on August 6.August 6.

You do not need to wait for a paper You do not need to wait for a paper billing to pay. Payment billing to pay. Payment arrangements may be made at arrangements may be made at orientation, or via the web at anytime orientation, or via the web at anytime after registration.after registration.

If changes are made to the schedule If changes are made to the schedule after the paper billings are sent, you after the paper billings are sent, you must go online to see the new must go online to see the new amount due. No follow up billings amount due. No follow up billings will be sent.will be sent.

IMPORTANTIMPORTANT

It is very important that payment It is very important that payment arrangements are made by the arrangements are made by the due date. due date.

If payment arrangements are If payment arrangements are not made, the advanced not made, the advanced registration schedule will be registration schedule will be cancelled and a new schedule cancelled and a new schedule will have to be obtained during will have to be obtained during open registration.open registration.

Payment OptionsPayment Options

Use a credit card or check to pay on Use a credit card or check to pay on the webthe web

Pay with a check or money order by Pay with a check or money order by mailmail

Use the Payment Option Plan (in fall or Use the Payment Option Plan (in fall or spring)spring)

Utilize an Emergency Enrollment Loan Utilize an Emergency Enrollment Loan (tuition and mandatory fees only) for (tuition and mandatory fees only) for 90 days interest free90 days interest free

Receive and accept a financial aid Receive and accept a financial aid award packageaward package

Credit CardCredit Card

Pay online (no convenience fee) Pay online (no convenience fee) www.sbs.ttu.eduwww.sbs.ttu.edu click on click on Techsis link or Techsis link or www.techsis.admin.ttu.edu/studwww.techsis.admin.ttu.edu/studentent

Pay in person at 163 Drane HallPay in person at 163 Drane Hall

Personal CheckPersonal Check

PayPay online (no convenience fee) online (no convenience fee) www.sbs.ttu.eduwww.sbs.ttu.edu click on Techsis link click on Techsis link or or www.techsis.admin.ttu.edu/studentwww.techsis.admin.ttu.edu/student

Mail to Student Business Services, Mail to Student Business Services, Texas Tech University, PO Box Texas Tech University, PO Box 6960, Lubbock, TX 79493-6960 (5-7 6960, Lubbock, TX 79493-6960 (5-7 days prior to the due date)days prior to the due date)

Express Mail to Student Business Express Mail to Student Business Services, Texas Tech University, 163 Services, Texas Tech University, 163 Drane Hall, Lubbock, TX 79409Drane Hall, Lubbock, TX 79409

3 3 Payment Option PlanPayment Option Plan

Requires 50% of tuition and fees Requires 50% of tuition and fees (including housing, dining and (including housing, dining and optional fees)optional fees)

Student billed in two additional Student billed in two additional monthly payments-October 1 and monthly payments-October 1 and November 1 in Fall, February 15 and November 1 in Fall, February 15 and March 15 in Spring.March 15 in Spring.

Forms available at Forms available at www.sbs.ttu.eduwww.sbs.ttu.edu Form, 50% payment of tuition and Form, 50% payment of tuition and

fees and $25 processing fee must be fees and $25 processing fee must be received by the due date for the received by the due date for the semester that it is requested.semester that it is requested.

Payment Option Plan (cont)Payment Option Plan (cont)

If a student would like to use the If a student would like to use the payment option plan, the payment option plan, the student must do one of the student must do one of the following:following: SignSign and and MailMail the payment option the payment option

plan agreement form to Student plan agreement form to Student Business Services, Texas Tech Business Services, Texas Tech University, MS 41099, Lubbock, University, MS 41099, Lubbock, TX 79409TX 79409

Payment Option Plan (cont)Payment Option Plan (cont)

Express MailExpress Mail should be should be addressed to Student Business addressed to Student Business Services, Texas Tech University, Services, Texas Tech University, 163 Drane Hall, Lubbock, TX 163 Drane Hall, Lubbock, TX 7940979409

Drop offDrop off at 163 Drane Hall, Texas at 163 Drane Hall, Texas Tech University, Lubbock, TX Tech University, Lubbock, TX 7940979409

Emergency Enrollment LoanEmergency Enrollment Loan

Interest free 90 day loan Interest free 90 day loan Loan covers only tuition and Loan covers only tuition and

mandatory feesmandatory fees Forms available at Forms available at

www.sbs.ttu.eduwww.sbs.ttu.edu $25 processing fee must be sent $25 processing fee must be sent

with the form by the due date for with the form by the due date for the semester that it is requestedthe semester that it is requested

Emergency Enrollment Loan Emergency Enrollment Loan (cont)(cont)

If a student would like to use the If a student would like to use the emergency enrollment loan, the emergency enrollment loan, the student must do one of the student must do one of the following:following: SignSign and and MailMail the payment option the payment option

plan agreement form to Student plan agreement form to Student Business Services, Texas Tech Business Services, Texas Tech University, MS 41099, Lubbock, University, MS 41099, Lubbock, TX 79409TX 79409

Emergency Enrollment Loan Emergency Enrollment Loan (cont)(cont)

Express MailExpress Mail should be should be

addressed to Student Business addressed to Student Business Services, Texas Tech University, Services, Texas Tech University, 163 Drane Hall, Lubbock, TX 163 Drane Hall, Lubbock, TX 7940979409

Drop offDrop off at 163 Drane Hall, Texas at 163 Drane Hall, Texas Tech UniversityTech University

Financial AidFinancial Aid

Students who have received and Students who have received and accepted a financial aid award accepted a financial aid award package will have their funds package will have their funds (excluding Parent Plus Loans) (excluding Parent Plus Loans) automatically applied to their tuition automatically applied to their tuition and fee bills. Parent PLUS loans will and fee bills. Parent PLUS loans will be mailed directly to the parent. be mailed directly to the parent.

If the applied aid does not cover If the applied aid does not cover 100% of tuition and fees, the student 100% of tuition and fees, the student will need to cover the remaining will need to cover the remaining costs with one of the other payment costs with one of the other payment options.options.

Financial Aid (cont)Financial Aid (cont)

For more information on For more information on Financial Aid, please contact Financial Aid, please contact 742-3681742-3681

RefundsRefunds

Direct DepositDirect Deposit FasterFaster

All direct deposits up to 10 days prior All direct deposits up to 10 days prior to first class dayto first class day

No fee for the serviceNo fee for the service Form available at Form available at www.sbs.ttu.eduwww.sbs.ttu.edu Refunds by check available Refunds by check available

beginning on the first class day. beginning on the first class day. Must have current address in Must have current address in system.system.

Credit Card RefundsCredit Card Refunds

All refunds for payments made All refunds for payments made by credit card will go back as by credit card will go back as credits to the same card.credits to the same card.

Incidental Fee BillsIncidental Fee Bills

During the semester, incidental fees During the semester, incidental fees such as traffic & parking, additional such as traffic & parking, additional meal plans, library fines, etc may be meal plans, library fines, etc may be added to the tuition and fee bill.added to the tuition and fee bill.

Monthly billings are sent the 10Monthly billings are sent the 10 thth of of each month due the 1each month due the 1stst of the of the following month. following month.

We encourage students and parents We encourage students and parents to view and pay these balances to view and pay these balances online.online.

E-mail remindersE-mail reminders

E-mail reminders are sent to the E-mail reminders are sent to the student’s official e-mail address student’s official e-mail address of record.of record.

These reminders may indicate a These reminders may indicate a balance due, impending balance due, impending cancellation of schedule or that cancellation of schedule or that a hold has been placed on their a hold has been placed on their record.record.

Student Business SERVICESStudent Business SERVICES

We are 100% committed to We are 100% committed to serving our students and serving our students and parents. parents.

Please e-mail your suggestions Please e-mail your suggestions or concerns to or concerns to sbs@ttu.edusbs@ttu.edu..

Thank you.Thank you.

Questions?????Questions?????

Scary Girl