Welcome to UMIS Demonstration

This demonstration introduce users the fundamentalfunction of UMIS system, please click to have a ride

Management Report Service Request Work Order

INFOWISE Demo Booklet

Click here, go to slide 2 to startClick here to go to slide 7 to start

Click here, go to slide 11

INFOWISE

A Service Request Management:

It handles the entire operation process of a Service Request (SR) raised from users till the completion of the SR

Service Request Registration

1. User first logon to UMIS with user name and password.

Insert UMIS interface

p.s. cruiser will move to user name and password to login.

Fill up user name and passwordFor Help ( will link

to help on screen) To Start

INFOWISE

Service Request Registration

1. User login would see the UMIS home page.

2. Click “SRM” on the functional box, then chose to click “Create Service Request”

Insert UMIS interface

Click into SRM and then click create SR

p.s. cruiser will guide the procedures

A Service Request Management:

• SR Creation

User Action ListUser Personalization Details

Information List

INFOWISE

Service Request Registration

Insert UMIS interface

Click into create Service Request

p.s. cruiser will guide the procedures

A Service Request Registration:

• SR Creation

1. User login would see the UMIS home page.

2. Click “SRM” on the functional box, then click “ Create Service Request”

User Personalization Details

User Action List

INFOWISE

Service Request Registration

1. User click into “Create Service Request” and create Service Request with detailed information Insert UMIS interface

p.s. cruiser will guide the procedures

A Service Request Management:

• SR Creation

Caller Information Building Information

SR content

INFOWISE

Service Request Registration

1. User after creation of SR can view the summary of all SR

2. User could select their own preferred parameters to get summary of SR e.g. time range

Insert UMIS interface

Sort by building manager

Sort by site/Building

Sort by date

p.s. cruiser will guide the procedures

A Service Request Management:

• Service Request Summary Search

Sort by Status

INFOWISE

Your SR Search ResultService Request Registration

Insert UMIS interface

p.s. cruiser will guide the procedures

SR Serial No. SR Status e.g. Open/Closed

A Service Request could be individually clicked, viewed and being followed

SR information

Create reply list

Create Task ListSR detailed information

INFOWISE

A Work Order Management:

It is a logically single task to be executed by nominated party e.g. Contractor/Internal Team

Work Order Processing

1. Click into the left hand side functional box.

2. Click “SRM”, then click “Search Work Order”

3. Select your own preferred parameters e.g. time range

Insert UMIS interface

p.s. cruiser will guide the procedures

Search Work Order for further action Dispatched Work Order/Task

for further action

senderStatus

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A Work Order Management:

• RFQ Process• Endorsement/Approval

Work Order Processing

1. Select your own preferred parameters e.g. time range/trade/WO status

2. User can either get a summary of all Work Order Result or an individual work order status

p.s. cruiser will guide the proceduresSort by Trade e.g. AC

Sort by status e.g. Waiting for RFQ/Approval Building Information

INFOWISE

A Work Order Management:

• RFQ Process• Endorsement/Approval

Work Order Processing

Insert UMIS interface

p.s. cruiser will guide the procedures

1. View an individual work order status with detailed information

2. Click into RFQ for Quotation details

3. RFQ Comparison and Recommendation

Quotation submitted by ContractorsRFQ recommendation

INFOWISE

A Work Order Management:

• RFQ Process• Endorsement/Approval

Work Order Processing

Insert UMIS interface

p.s. cruiser will guide the procedures

1. View RFQ for detailed information

2. View Endorsement Status

3. View Management Approval Status

4. Create actual work on site after approval

Endorsement Status

Client Approval Status Management Approval

Status

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A Work Order Management:

• Create actual work on site• Create Site Inspection

Work Order Processing

Insert UMIS interface

p.s. cruiser will guide the procedures

1. Create actual work after approval

2. Log down work process by create site visit

3. Create Inspection to check the work quality

4. Upload the payment terms for accounting purpose

5. Create Defeat within warranty period if any

Create Defeat Log

Create Payment TermsInspection

detailsSite Visit Details

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Management Report

Insert UMIS interface

p.s. cruiser will guide the procedures

UMIS provides users four perspective reports:

•Management Perspective Report

•Contractor Perspective Report

•Tenants Perspective Report

•Operation Perspective Report

User could chose any type reports they want

UMIS Management Report System

INFOWISE

Management Report

Insert UMIS interface

p.s. cruiser will guide the procedures

UMIS provides users three perspective reports:

•Management Perspective Report

•Contractor Perspective Report

•Tenants Perspective Report

•Operation Perspective Report

User could chose parameters for certain report e.g. WO Management Report by Time

UMIS Management Report System

Report Format e.g. PDF, XML

INFOWISE

Management Report

Insert UMIS interface

p.s. cruiser will guide the procedures

UMIS provides users three perspective reports:

•Management Perspective Report

•Contractor Perspective Report

•Tenants Perspective Report

•Operation Perspective Report

UMIS Management Perspective in PDF format:Outstanding Work Order Report classify all work orders for all sites

UMIS Management Perspective Report

INFOWISE

Management Report

Insert UMIS interface

p.s. cruiser will guide the procedures

UMIS provides users three perspective reports:

•Management Perspective Report

•Contractor Perspective Report

•Tenants Perspective Report

•Operation Perspective Report

UMIS Operation Perspective Report:Facility Monthly Report list out all work ordersassociated with certain facilities for all sites

UMIS Operation Perspective Report

INFOWISE

Management Report

Insert UMIS interface

p.s. cruiser will guide the procedures

UMIS provides users three perspective reports:

•Management Perspective Report

•Contractor Perspective Report

•Tenants Perspective Report

•Operation Perspective Report

Work Order Status XML Report list out all work ordersassociated with certain facilities for all sites and provides flexibility for users to consolidate their own requirement

UMIS Management Perspective Report:XML Format