Westcon Group Global Operations

Simon Minett Executive Vice President Global Operations and Logistics

2

Agenda

Westcon’s Supply Chain Core Competencies

Service Providers

Global Procurement System (GPS)

Logistics Services

Configuration and Integration

Inventory Management

3

Core Competency: Service Providers

We achieve greater efficiencies through: • A focused business unit• Single Point of Account Management• Global systems

We manage and control costs through:• Utilization of Global Inventory • Order consolidation • Staging and Configuration

Westcon collaborates with service providers to identify and implement a go-to-market approach to drive growth.

3

4

Westcon “Zero Touch” Model

Ship to Invoice

Bill toCustom configured CPE sent directly to customer

Zero Inventory

Zero Handling

Zero Configuration

Zero Staging

Westcon’s “Zero Touch”:

Pay as you use, Improved Cash flow. Eliminates Inventory, Warehousing, Staging

Area, Minimizes paperwork System integration with Carrier Eliminated DOA product Reduced OPEX

Westcon “Zero Touch”Faster, simpler and more efficientCPE management

Westcon “Zero Touch”Faster, simpler and more efficientCPE management

Westcon Warehouse Service Provider

5

Core Competency: Global Procurement System

GPS meets the needs of Global Service Providers and Global System Integrators looking for a single solution to their multi-national deployment needs. Core capabilities include:

• Standardized terms and conditions• Single point of contact• Utilize regional partners globally• Eliminate cross border shipping• Logistically and tax efficient network• Utilize in country pre and post sales support skills• Execute within vendor approved schemes• Provide management reporting and escalation• Local currency, local tax billing• Reduced cost and lead times for reseller and end user• Global ERP system

5

6

Global Procurement Services

Getting It There• Single point of ordering globally• Locally processed transactions• Expertise in global trade, customs and

excise duties• Local and virtual warehousing

Making It Work with Reduced Cost• Strategic stocking facilities• Equipment staging and configuration

Making Sure Everyone Knows• Automated order management systems• Global tracking • Global order / fulfillment • Recognition of sale to OEM

Getting Paid• Multi-currency invoicing

Managing the Process• Global project co-ordination expertise

United StatesCanadaBrazilMexico

Rest of World

EUFranceNetherlandsBelgiumGermanySpainSwedenDenmarkNorwayAustriaUnited Kingdom

AfricaIndiaMiddle EastUAEOmanQatarSaudi ArabiaKuwaitBahrainCameroonKenyaMauritiusNigeriaSouth Africa

SingaporeIndonesiaMalaysiaPhilippinesAustraliaNew ZealandHong KongThailandVietnam

Customer Order

Global Order Team

6

7

Core Competency: Logistics

We offer both forward and reverse logistics capabilities, along with vendor services through to the end user.

• Integrated Supply chain management• Virtual private warehouse• Global project management and staged roll outs• Process and Systems development• International shipping and export management• Compliance• Reverse logistics and lifecycle management• 24x7 emergency services• Special freight handling services

7

8

8

Westcon Supply Chain Logistics Services

• Reverse Logistics Services– Collection and Packaging service– Screening, Cleaning and de-staging– Repackage and Store returned product– Manage disposal of defective returns – Manage Vendor Trade In Processes– Repair– Recycling, – Data Destruction

• Special Services– Global Project Management & Delivery

• Global warehousing and Freight Services• Delivery assistance – Import/Export Support

– 24x7 Emergency Service • Night / weekend delivery• Same-Day delivery services

– Custom freight requirements • Timed deliveries• Secure deliveries• Special freight handling and packaging

9

Core Competency: Configuration & Integration

We offer a broad portfolio of value added configuration and integration services.

• Basic and advanced staging and configuration• Asset tagging and registration services• Product bundling and packaging• End user custom staging• Soak testing• Vendor-certified channel assembly process • Zero touch CPE deployment• Project pre-builds for quick deployment• Dedicated configuration lab services

9

10

Core Competency: Inventory Management

• High stock availability• Improved stock turns• Metrics driven reporting• Reduced aging and obsolescence• Reduced stock rotations• Project inventory management• Accurate demand, supply and revenue

forecasting• Bookings execution to plan• Sales Backlog minimized• Best in Class Performance

Our superior inventory management is based on our advanced integrated demand-based planning tools, utilizing historical sales analysis, sales forecasts and input from vendors for consensus inventory planning. The benefits of this approach are:

10

11

Collaborative Inventory Planning

Page 11

Growing globalization, demand and supply volatility and increased complexity in the supply chain places increased importance on closed loop, collaborative supply chain planning. Collaborative inventory planning delivers strong results in stock availability, stock turns, obsolescence reduction and reduced total cost in supply chain.

Standardised Planning Tools

Bi-directional data flows

Reorder Point Setting

Shortage analysis

Lead Time Analysis

Sales and Inventory Forecasting

Utilise Regional and Global Inventory

Supply Chain Integration

Designed for Distribution

12

Core Competencies in Inventory Management and Global Supply Chain

Value added Services in Logistics, Configuration and Reverse Logistics

Global Supply Service offerings for Regional and Global Customers

Uniquely leverage global coordination of Westcon operations

Drive value and efficiency through vendor collaboration

Long term, valued relationships with improved margins

Summary

Questions