What Differentiates Symantec From The Management Packvox.veritas.com/legacyfs/online/veritasdata/EM...

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What Differentiates Symantec From The Management Pack

Patrick Tyler Distinguished Systems Engineer

Jim Barker Director, Product Management

SYMANTEC VISION 2012

Important Usage Information

This information is about pre-release software. Any unreleased update to the product or other planned modification is subject to ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any kind, express or implied. Customers who purchase Symantec products should make their purchase decision based upon features that are currently available.

What Differentiates Symantec From The Management Pack 2


Agenda

• Revolution in Systems Management

• Comprehensive Mobile Management

• Mac Management

• Linux/UNIX Management

• Cloud-enabled Management

• Process Management

• Reporting Analytics

• Console Usability and Remote Management

• Q&A



The Evolution of the Workspace

4

Our Vision Securely manage and

deliver any service to any user in any location

Our Mission Lead the way from device

centric to user centric management

User

Apps

Data Mobile Devices

Device

Cloud Services Location

Virtual Desktops



Revolution in Systems Management

5

Device Centric User Centric

Location

Software

User

Patches

Device

Standardization Consumerization

On-Premise Cloud Services

IT Delivered Services Self Service

Stationary Mobility

User

Apps

Data

Device

Cloud Services

Location

Mobile Devices

Virtual Desktops

Device User



Users Outside the Firewall

New Devices & Platforms

New App Models

Uniform management of different device types

Support for diverse application types and

delivery models

Secure management of devices anywhere on the

Internet

6

Businesses need help managing…

SaaS Delivery

Social & Cloud

Services

Physical Apps

App Store Delivery Models

Mobile Phones Tablets

Laptops Desktops & Thins

Virtual Apps & Desktops

User

Apps

Data Mobile Devices

Device

Cloud Services Location

Virtual Desktops



Comprehensive Mobile Management


Private Cloud

Mobile Device Management

Data Loss Prevention for Apps & Web

Secure Mobile App Usage & Secure App Center

Secure Mobile Web Services

DLP

O3

Mobile Management

SYMANTEC VISION 2012 8

Client Management Suite

Imaging and Deployment

Intelligent Software and Patch Management

Remote Assistance

Discovery and Inventory

Mac Management

Altiris CMS Support for Mac OS X


Linux/UNIX Management

Red Hat Enterprise Linux 4, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, 6.0, 6.1, 6.2

SUSE Enterprise Linux 10.0, 11.0

Oracle Solaris 9 Sparc, 10 x86/Sparc

Hewlett-Packard HP-UX 11.1, 11.23, 11.31

IBM AIX 5.2, 5.3, 6.1


Look for expansion of the Linux matrix within the next two release cycles. We welcome feedback on new Linux platforms in your environments.


Cloud-enabled Management (CEM)

• Allows managing endpoints over Internet

• Does not require a VPN connection to the SMP Server

• Does not require exposing management servers to the Internet

• Provides enhanced security for communications

• Built-in into the Agent



Cloud-enabled Agent

11

Internal External DMZ

Agent Internet Gateway

Internal Firewall

External Firewall

Gateway blocks un-trusted connections

Secure connection No VPN required

Symantec Management

Platform

Internet



Managing Through the Cloud

12

Customer Site

Internet

SMP Internet Gateway

Symantec Management Platform

CEM SSL Tunnel

HTTPS



Process Management


Process Management Framework

The Picture Is The Process

• Graphical development tool to model and implement Business, IT, and Security processes

• Link tools and users in a defined, repeatable, controllable, and auditable process

• Create automation and decision logic with checkpoints and approvals


Process Management


Use Case Example

Make Data Actionable Almost every enterprise level application creates 1000s of records of data. Utilize Workflow to manage that data by exception within a defined process.

Automate Manual Tasks

Utilize Workflow as a run book to automatically execute scripts, procedures, web services or tasks to reduce manual effort.

Extend an Existing Application

Utilize workflow to create and manage specific access to an existing application beyond the application’s intended users

Integrate Disparate People and Applications

Utilize Workflow to integrate several disparate applications, administrators and end users to transform a series of point products into a ‘Solution’

Process Control Utilize the Workflow Auditing and Reporting Framework to put control and accountability around your IT Security and Business Processes


Process Management

• Extending Altiris Client Management Suite to gather Dell Warranty Information



Process Management


User Request for Software

Workflow Process Execution

Mail to Management for Approval

Check for Available Licenses

If Approved and Lic Avail, Deliver

If Approved and no Lic, Order then Deliver

Notify User of Decision

Update Licenses

Software Request

Process


Data Insight


• Leverage Business Intelligence to offer:

– Advanced ad-hoc data-mining

– Analyze Trends and historical information

– Graphical dashboards and easy reporting

• Expands upon traditional reporting

– User friendly custom reports

– Export to multiple formats

– Pivot tables and charts

• Leverages OLAP Cubes for reporting

– Business Intelligence via multi-dimensional data exploration

• Built on Standard Technologies

– SQL Analysis Services & Reporting Services


Data Insight


FEATURES:

•Dashboards

•Cube Based Reports

• Drag and Drop Fields

•Trending & Analysis Reports

•Charts

•Graphs

•Grouped Results

•Drill Down Details


Console Usability and Remote Management Console


• Symantec ITMS Admin: iPad app

• Console summary views


Demo



Further Information at Vision

Schedule 1:1’s and Attend Sessions / Labs with …

– Mobile Management – John Engels

– Mac Management – Jon Sharp

– Linux/UNIX Management – Rene Kolga

– Cloud-enabled Management (CEM) – Rene Kolga

– Process Management / Workflow – Jason Short

– Data Insight / IT Analytics (ITA) – Rene Kolga

– Remote Management / ITMS Admin App – Sean Waddell

– IT Management Suite (ITMS) – Jim Barker


Thank you!

Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.


Jim Barker

Director, Product Management

[email protected]

Patrick Tyler

Distinguished Systems Engineer

[email protected]

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