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2010 ANNUAL REPORT WHAT DOES DEVELOPMENT MEAN?
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2010 ANNUAL REPORT
WHAT DOES DEVELOPMENT MEAN?
LIFE IS DEVELOPMENT. AN IMPRESSIVE AMOUNT OF RESEARCH REPORTS FROM ALL
SCIENTIFIC AND ARTISTIC DISCIPLINES CAN BE REDUCED TO THESE SIMPLE THREE WORDS.
IN FACT, EVERYTHING AROUND US IS CONSTANTLY DEVELOPING. SOME THINGS SEEM TO
TAKE THEIR TIME AND CHANGES ARE HARDLY VISIBLE. OTHER THINGS, HOWEVER, HAPPEN
VERY QUICKLY. IN RETROSPECT, WE ARE OFTEN FULL OF AMAZEMENT.
IT IS IMPOSSIBLE TO IMAGINE AN ECONOMY WITHOUT DEVELOPMENT. THE REVERSE IS
ALSO TRUE: DEVELOPMENT IS UNIMAGINABLE WITHOUT ECONOMIC INNOVATION. IT HAS
ALWAYS BEEN THE CHANGES AND INNOVATIONS IN ECONOMIC STRUCTURES THAT HAVE
DECISIVELY CONTRIBUTED TO THE FURTHER DEVELOPMENT OF OUR SOCIETY. OVER THE
LAST 200 YEARS, WE HAVE DEVELOPED FROM AN AGRICULTURAL SOCIETY TO AN
INDUSTRIAL AND SERVICE SOCIETY AND MOST RECENTLY TO AN INFORMATION SOCIETY.
WE DON’T KNOW IN WHAT DIRECTION OUR SOCIETY WILL DEVELOP OVER THE NEXT FEW
DECADES. HOWEVER, SOME FACTORS ARE ALREADY APPARENT: PEOPLE ARE GETTING
OLDER, WHICH MEANS THAT THE NUMBER OF PEOPLE WHO NEED CARE WILL RISE AND
THAT PENSIONS MUST BE FINANCED ON A LONG-TERM BASIS. OUR SOCIAL WELFARE
SYSTEM AS WELL AS OUR EDUCATIONAL SYSTEM FACE GREAT CHALLENGES. THE ROLE
THAT INFORMATION AND KNOWLEDGE PLAY WILL CONTINUE TO INCREASE. TODAY DATA IS
ALREADY TRAVELLING AROUND THE WORLD AT LIGHTNING SPEED. PEOPLE, STATES AND
ECONOMIC SYSTEMS ARE MOVING CLOSER TOGETHER. THE WORLD IS INCREASINGLY
BECOMING A GLOBAL VILLAGE. BORDERS ARE LOSING THEIR MEANING. AS WE HAVE
ALREADY SEEN, THIS CLOSE INTERTWINING CAN HAVE NEGATIVE CONSEQUENCES. BUT
EVEN THOUGH GREAT CHALLENGES HAVE ARISEN, WE HAVE ALWAYS MANAGED TO
OVERCOME THESE DIFFICULTIES BY CONTINUING TO DEVELOP.
EVERYTHING IS IN A CONSTANT
STATE OF DEVELOPMENT
2010 ANNUAL REPORT
Foreword 7
Functionaries 11
Report of the supervisory board on the 2010 financial year 13
Developments in 2010 – Raiffeisen-Landesbank Steiermark in its 84th year of business 18
The business segments of the Raiffeisen-Landesbank Steiermark 34
Our commitment to society 42
924 people in the Raiffeisen-Landesbank Steiermark get things moving for you 43
Developing good human resources 47
Enabling success 51
Getting things moving in the Raiffeisen Association 57
Raiffeisen Banking Group Styria – Facts and Figures 58
TABLE OF CONTENTS
2010 ANNUAL FINANCIAL STATEMENTS OF
RAIFFEISEN-LANDESBANK STEIERMARK AG
Balance sheet 64
Balance sheet items 66
Profit and loss statement 67
Audit certificates 72
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RToptimists on supercycles and golden years. In any
case, we all are living in a time of transition that
challenges us as a bank. It is necessary to react to
change in a timely manner and to play an active role
in dealing with certain developments.
Many people contributed to the fact that 2010 was a
good year for Raif feisen-Landesbank Steiermark
and the Raiffeisen Banking Group, in the first place
naturally our customers. A reliable partner, we did
not leave them alone during the crisis. We are also
accompanying them now in the upswing in order to
take advantage of new opportunities with them and
for them.
We also have to thank our owners, the Styrian
Raiffeisen banks. The atmosphere at Raif feisen in
Styria is really something special, and it is for a
good reason that we are envied for it again and
again. And, of course, I would like to thank all those
offering their services to Raiffeisen-Landesbank
Steiermark on a daily basis and who make our
success possible through their work. In the end, it is
they who continue to develop this enterprise.
Markus Mair
Chairman of the Managing Board
Some words and sentences are said or written
very quickly. For example: “We’ve learned from the
crisis”. I’ve heard this sentence a lot in the past
year. And I’ve asked myself whether the people who
say this have in fact learned from the crisis.
When I recapitulate some of the messages in the
media, I have the feeling that only a very few people
have actually learned anything from the crisis.
Quickly, sometimes too quickly, everything has
returned to the way it was before the crisis.
Raif feisen-Landesbank Steiermark has actually
learned from the crisis. We have drawn our own
conclusions from the economic upheaval of the
past few years and have taken action in good time.
Thanks to a self-imposed result improvement
programme, our bank is becoming more customer-
orientated, slimmer and fit ter so that we can
manage future crises all by ourselves, with our own
strength. Because one thing is absolutely certain:
Exceptional situations like the last one can descend
upon us again at any time and with the same force.
In 2010, the economy accelerated once again and
the 2 % economic growth in Austria definitely marks
a positive development. However, it is not enough
to control unemployment quickly, even if it is going
down faster than originally supposed.
Where economic development is really heading
in the coming months and years is disputed.
Pessimists are counting on negative growth,
LEARNING FROM THE CRISIS
From the left: Friedrich LENGGER, Arndt HALLMANN, Johann JAUK, Markus MAIR, Martin JEINDL
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PRESIDENT
Wilfried Thoma
FIRST VICE-PRESIDENT
Herbert Kolb
SECOND VICE-PRESIDENT
Alfred Lackner
MEMBERS
Johann Gratzer
Josef Hainzl
Hans-Heinz Jauk (until 19 May 2010)
Alois Pabst
Eugen Roth
Josef Scherounigg
Hubert Stieninger
Franz Titschenbacher (since 19 May 2010)
Erik Venningdorf
Josef Zügner
DELEGATED BY THE EMPLOYEES
COUNCIL
Sabine Fuchs (since 1 March 2010)
Walter Gruber
Josef Hofer (until 28 February 2010)
Harald Korschelt
Margret Matlschweiger
Bernhard Wesener
Thomas Zehetleitner
FUNCTIONARIES
BOARD OF TRUSTEES
CHAIRMAN
Peter Salzinger
DEPUTY CHAIRMAN
Franz Rothschedl
MEMBERS
Heinrich Herunter
Rudolf Hinterleitner
Karl Hofmann
Johann Posch (until 14 March 2010)
Franz Potzinger
Engelbert Springer
Franz Trummer
STATE COMMISSIONERS
Gabriele Herbeck
Gabriele Hermann
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REPORT OF THE SUPERVISORY
BOARD ON THE 2010 FINANCIAL YEAR
The Supervisory Board of the Raiffeisen-Landes-
bank Steiermark AG held six meetings in the period
under review, during which the required decisions
were made. In the course of its audit, the Super-
visory Board could satisfy itself that the Raiffeisen-
Landesbank Steiermark AG is managed in a careful,
conscientious, flawless and cooperative way by
those in charge. It has thus fulfilled all the tasks
assigned to it by law and the articles of association.
Due to the extraordinary economic conditions still
ongoing in 2010, the Supervisory Board in the role
assigned to it by law and the articles of association
together with the Managing Board took active
measures for the long-term preservation of the
interests of the Raiffeisen-Landesbank Steiermark
AG as well as its continuing steady and successful
development.
The members of the Supervisory Board were
promptly, regularly and fully informed by the
Managing Board both orally and in writing on
important business transactions and on all relevant
issues concerning the development of business
including the risk situation and risk management.
The request of Hans-Heinz Jauk, member of the
Supervisory Board, to step down early from the
Supervisory Board was noted at the Annual General
Meeting of 19 May 2010 and the election of his
successor was held. On behalf of the Supervisory
Board, I would like to thank Hans-Heinz Jauk for his
many years of commendable work for our institution
and the Raiffeisen Association, which he performed
with a lot of circumspection. On 19 May 2010, Mayor
Franz Titschenbacher, chairman of the Raiffeisen
Association Styria, was elected as a new member
of the Supervisory Board.
The internal and group audit department reported
every quarter to the Executive Committee, appoin-
ted by the Supervisory Board according to § 42
paragraph 3 of the Federal Banking Act, on
important findings on the basis of the audits
conducted.
The Supervisory Board’s audit committee held
two meetings in the period under review and fully
performed the tasks conferred upon it by law.
The annual financial statements and the manage-
ment report as well as the consolidated financial
statements and the consolidated management
report for the 2010 financial year were examined in
detail together with the statutory bank auditor, the
Austrian Raiffeisen Association, as well as with the
additional, voluntarily appointed annual auditor, the
KPMG Austria GmbH Wirtschaftsprüfungs- und
Steuerberatungsgesellschaft. Since these met the
statutory provisions to the fullest, both the bank
auditor and the annual auditor issued the clean
audit certificate.
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The audit committee dealt with the present balance
sheet on 15 April 2011. The examination of the
annual financial statements and the management
report as well as the consolidated annual financial
statements and consolidated management report
for the 2010 financial year as well as acknowledge-
ment of the report of the bank auditor and the
annual auditor by the Supervisory Board took
place at its meeting on 15 April 2011. After the
conclusive result of its examinations, the Super-
visory Board raised no objections. The Super-
visory Board approves the annual financial state-
ments drawn up by the Managing Board, which is
thus established according to § 96 of the Austrian
Stock Corporation Act, and takes note of the
consolidated annual financial statements.
The annual report shows that the Raiffeisen-
Landesbank Steiermark AG, despite the extra-
ordinary economic environment, is a firmly rooted
and reliable regional bank, which has successfully
met the growing challenges of the market due to
its sustainable business model.
On the basis of this success, the Supervisory Board
would like to express its gratitude and appreciation
to the Managing Board, the executives as well as
all the employees of Raif feisen-Landesbank
Steiermark AG for their commitment and their
successful work in 2010. And most of all, we would
like to extend a special thank you to our customers
for the confidence they have shown in us. Our
long-term customer relations are a sign that the
Raiffeisen-Landesbank Steiermark AG is a reliable
partner for all situations in life.
Graz, April 2011
For the Supervisory Board
President Wilfried Thoma, Chairman
CHILDREN DEVELOP INTO ADULTS.
RAIFFEISEN GROWS WITH THEM
AND ACCOMPANIES THEM ALONG
THE WAY THEIR ENTIRE LIFE LONG.
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DEVELOPMENTS IN 2010 – THE
RAIFFEISEN-LANDESBANK STEIERMARK
AG IN ITS 84TH YEAR OF BUSINESS
12 JANUARY 2010ENERGY EFFICIENCY IN BUSINESSESWith the first of a total of 12 events entitled “Energy Efficiency in Businesses“, Raif feisen and the Eco-nomic Initiative Sustainability (WIN) give Styrian businesses a taste of how to think about their energy situation.
16 JANUARY 201041ST GABLE CROSS RACE129 participants fought their way through the gates at RLB’s 41st Gable Cross Race on the Hebalm.
27 JANUARY 2010NEW BANK BRANCH ON THEODOR-KÖRNER-STRASSEAfter a 5 month renovation, the Theodor-Körner-Straße bank branch was reopened with a ceremonial act. Priest Markus Madl from the Graz-Graben parish gave the blessing.
10 FEBRUARY 2010MAYORS’ CONFERENCERLB Raiffeisen-Leasing, the municipal software provider “CommUnity”, and the Styrian Association of Municipalities invited mayors to the 2nd Mayors’ Conference held in the Stadthalle Graz convention centre whose motto was “Vision: My Municipality in 2010”.
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7 APRIL 201021ST TALKS ON THE ECONOMIC SITUATIONA record number of people in the audience, a modest amount of optimism and a dash of “warning” were the ingredients of the 21st Talks on the Economic Situation by Raiffeisen-Landesbank and the Austrian Institute for Economic Research (WIFO) at Congress Graz.
5 MARCH 201040TH ANNIVERSARY OF RAIFFEISEN INSURANCERaiffeisen Insurance celebrated its 40th anniversary with an Austrian-wide road show. The event in Graz saw the awarding of the Raiffeisen Awards to the best Raif feisen banks of 2009.
10 MARCH 2010HUBERT SCHMALIX OPENINGThe opening of the paintings exhibition of Hubert Schmalix had the Raiffeisen Gallery bursting at the seams. The artist was present and took time to answer questions from his fans.
11 AND 12 MARCH 2010ENERGY SAVING DAYSRaiffeisen Steiermark hosted the 3rd Energy Saving Days, emphasizing once again its commitment to climate protection and energy saving.
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21 APRIL 2010ELECTROMOBILITYChristina Edlinger-Ploder, councillor of the regional government of Styria, and Mayor Siegfried Nagl held an electromobility press conference where it was possible to admire Raiffeisen Leasing’s electric cars.
7 APRIL 2010READING WITH MARTIN G. WANKOWordsmith Martin G. Wanko read to RLB clients from his columns, sharing his thoughts about (un)useful holidays and a technical support hotline in Tel Aviv, among other topics.
20 APRIL 2010OPENING OF THE CYCLE AIR REFILLING STATIONThe RLB Unicentre in Zinzendorfgasse installed a permanent and very popular air refilling station for cyclists.
21 APRIL 201040TH RAIFFEISEN YOUTH COMPETITION“Picture your climate” was the motto of the 40th Raif feisen Youth Competition. The winners from Graz were honoured with awards during the final event at the Tummelplatz branch.
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27 APRIL 2010BALANCE SHEET PRESS CONFERENCEAs part of a balance sheet press conference, CEO Markus Mair presented the results for 2009. Raif feisen Steiermark managed to increase its volume, profit and own resources successfully during the recession year.
11 MAY 2010CHRISTA NICKL-WLODKOWSKI OPENINGThe second opening in the Raiffeisen Gallery showed paintings of the artist Christa Nickl-Wlodkowski.
15 MAY 2010MUSIC FESTIVAL ON LAKE SCHWARZL The music festival on Lake Schwarzl provided a powerful load of fun and music. The Raiffeisen Club was one of the sponsors of this event.
6 MAY 2010RAIFFEISEN BUSINESS RUNA strong team featuring CEO Markus Mair represented the RLB at the 10th Raif feisen Business Run. Numerous clients took part in the run that passes through the historic centre of Graz.
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31 MAY 2010TALK ON EASTERN EUROPE Herbert Stepic, CEO of Raif feisen International, was invited by RLB, the Federation of Austrian Industries (IV) and the Austrian Managers Association (WdF) to give a talk in Raaba on the topic “Is Eastern Europe still interesting?”
19 MAY 2010RLB’S GENERAL MEETING AND GENERAL ASSEMBLYIt was a festive day for the RLB. First, the Raiffeisen-Landesbank’s two highest committees, the general meeting and the general assembly, met. Then in the evening, a large client event took place during which the outgoing chairman of the Styrian Raiffeisen Association, Hans Jauk, was celebrated, among others.
16 MAY 2010AWARD CEREMONY FOR THE WINNERS OF THE 40TH RAIFFEISEN YOUTH COMPETITIONLuttenberger*Klug showed up as the star guests at the award ceremony for the Styrian winners of the 40th Raif feisen Youth Competition.
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2 JUNE 2010EXPERT CONFERENCE OF THE CROATIAN-AUSTRIAN CHAMBER OF COMMERCEThe Croatian-Austrian Chamber of Commerce hosted an expert conference with high-ranking politicians from Croatia at RZB’s headquarters in Vienna.
26 JUNE 2010STYRIARTE IN THE HELMUT LIST HALLRLB invited friends and clients to the Helmut List Hall in Graz for the Styriarte performance of Smetana‘s “My Country”.
18 JUNE 2010RLB SUMMER PARTYThe Works Council invited its guests to a summer party in white on the Schlossberg in Graz. On this occasion, Thomas Zehetleitner handed over his function as the chairman of the Works Council to Bernhard Wesener.
22 JUNE 2010STYRIARTE PRESS CONFERENCEThe programme of Styriarte 2010 was presented as part of the press conference. Its main sponsor, the Raiffeisen-Landesbank and the Styrian Raiffeisen banks, was also present.
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6 JULY 2010GENERAL ASSEMBLIES Raaba was the venue for the general assemblies of Raiffeisen Steiermark Kunden-Sicherheitseinrichtungen (safety systems for clients) and Raiffeisen-Werbung Steiermark (Raiffeisen Advertising Styria).
10 JULY 2010RLB AT THE DRAGON BOAT CUPThe RLB team rowed its way into third place in the fun category at the 2010 Dragon Boat Cup on Lake Schwarzl.
10 JULY 2010STYRIARTE EVENING IN STAINZHigh-ranking guests, among them former Austrian Chancellor Wolfgang Schüssel, accepted RLB’s invitation to listen to the Styriarte performance of Mozart‘s Great Mass in the parish church in Stainz.
11 JULY 2010PUBLIC VIEWING OF THE FIFA WORLD CUPSpain and the Netherlands competed against each other at the finals of the 19th Football World Cup in South Africa. This marked also the end of the public screenings in Graz’s Pfauengarten park sponsored by Raiffeisen. By the way, the winner was Spain.
23 JULY 2010BANK BICYCLES IN USE DURING WORK HOURSA climate protection initiative on a small scale: Raif feisen-Landesbank uses bicycles for covering distances in the city centre during work hours.
28 JUNE 2010VIENNA STOCK EXCHANGE CHAIRMAN SCHALLER IN GRAZHeinrich Schaller, chairman of the Vienna Stock Exchange, gave a talk for clients in Graz on the topic “Euphoria or disillusionment – on the current situation on the stock exchanges and capital markets”.
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9 AND 10 SEPTEMBER 2010HIGH-LEVEL VISITS ON THE AUSTRIAN DAY OF MUNICIPALITIES Foreign Minister Michael Spindelegger and the President of the Styrian Association of Municipalities, Erwin Dirnberger, visited the RLB stand on the Austrian Day of Municipalities in Graz during which Raiffeisen presented itself as a partner to the municipalities.
15 SEPTEMBER 2010FOREIGN TRADE DELEGATES IN THE RLBAustrian foreign trade delegates informed their audience in Raaba about Austria’s chances on Southeast European markets.
11 AUGUST 2010SOLAR COOLINGThe solar company Solid announced it will build the world‘s largest cooling plant in Singapore. The Raiffeisen-Landesbank will accompany it to Asia as its financer.
18 AUGUST 2010RLB AS A DONOR Victoria Eberhardt and Fabian Hofmeister benefitted from the Summer Party Fundraising Campaign in 2010. Both can make good use of this financial support and happily welcomed the visitors from RLB.
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15 OCTOBER 2010AUTOGRAPH SESSION WITH SKIING STARSAt the Raiffeisen autograph session, a huge crowd waited for signatures from Austrian skiing stars Nicole Hosp, Kathrin Zettel and Marcel Hirscher in the Seiersberg Shopping City mall.
28 SEPTEMBER 2010INTERNET STRATEGY DAY“Spotlight on Multi Channel” was the motto of the 4th Internet Strategy Day of the Raiffeisen-Landesbank Steiermark.
29 SEPTEMBER 201010TH CROATIA DAY Optimism was the tenor of the 10th Croatia Day at the Grazer Messe trade fair complex. The central message: Croatia wants to become a member of the EU in 2013.
4 OCTOBER 2010“STOCK EXCHANGE EXPRESS” ROAD SHOWAustrian top businesses presented themselves to interested investors during the “Stock Exchange Ex-press“ road show, which stopped in Raaba near Graz.
16 SEPTEMBER 2010BUSINESS TALKSOne of the points on the agenda of RLB‘s “Business Talks” was to encourage its clients to become economically involved in Russia.
16 SEPTEMBER 2010KLEINE ZEITUNG TELEPHONE HOURStefan Tschikof, head of Private Banking, gave a lot of investment tips during the telephone hour organised by Kleine Zeitung newspaper.
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27 TO 29 OCTOBER 2010RAIFFEISEN SAVINGS DAYSThe Raiffeisen Savings Days in Styria were once again dedicated to our clients in 2010. About 200,000 visitors who deposited around EUR 200 million were welcomed throughout Styria.
15 OCTOBER 201029TH RALLYIn 2010, Loipersdorf was the goal of the 29th Rally of the Raiffeisen family. The physician and theologian Manfred Lütz was invited as the guest speaker.
28 OCTOBER 2010CHRISTIAN LUDWIG ATTERSEE IN THE RAIFFEISEN GALLERYThe painter Christian Ludwig Attersee came to the opening of his exhibition in the Raiffeisen Gallery and was overwhelmed by the large crowd.
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4 NOVEMBER 2010PRESENTATION OF PIANO MAKER BRODMANN Unaccustomed sounds could be heard in Raaba at the presentation to our clients of the RLB investment in the Viennese piano maker Brodmann.
4 NOVEMBER 2010STUDENT RAFFLEEducational science student Oliver Prasch was the happy winner of a trip for two to the MTV Euro-pean Music Awards in Madrid. He won one of two major prizes of the Austria-wide Raiffeisen Student Raffle.
29 OCTOBER 2010BAVARIAN WEISSWURST SERVED IN THE RLBRepresentatives from politics, the church, the business world, the arts and the media came together in the RLB on World Savings Day to enjoy traditional Weisswurst (veal sausage).
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16 NOVEMBER 2010SUCCESS DAYIn the course of a “Success Day”, the speakers invited by RLB pointed out dif ferent ways to position Raiffeisen even better on the market.
12 NOVEMBER 2010PRESENTATION OF “GREEN VILLAGE”In the future, the Raiffeisen-Landesbank Steiermark (RLB) wants to become involved as a property developer as well. Its first project is called “Green Village” and will be built in Fernitz in 2011.
11 NOVEMBER 2010HERMANN MAIER IN THE STEIRERHOFHermann Maier paid a visit to the Steirerhof branch in Graz and kept busy by signing autographs for his fans.
8 NOVEMBER 2010IT SERVICE CENTRE CERTIFIEDRaiffeisen IT Service Centre South is Austria’s first bank IT service centre to be certified according to ISO/IEC 20000. This officially confirms that the centre is orientated towards clients and services to the highest degree.
… AND LET’S NOT FORGET TO MENTION:A great number of events organised by the employees, sports and cultural association provided many opportunities for staff to meet and mingle.
16 DECEMBER 2010JOINT RLB AND HYPO CHRISTMAS PARTY Hall A of the Grazer Messe trade fair complex served as the venue for colleagues from RLB and Hypo to celebrate their first joint Christmas party. During the party, the winners of the “Move your mind” competition for staff members were chosen and new retirements were celebrated.
24 NOVEMBER 2010RLB AT EXCELLENCERLB presented itself as an attractive employer at the Excellence job and career fair taking place at the University of Graz.
2 DECEMBER 2010SAVINGS WEEK RAFFLEZorah Kuchling was the happy winner of a savings passbook hand-signed by Hermann Maier. She took part in the Savings Week Raffle and won.
YOUNG PEOPLE HAVE THEIR OWN
IDEAS AND NEEDS – ALSO WHEN
IT COMES TO FINANCIAL MATTERS.
RAIFFEISEN UNDERSTANDS AND IS
RIGHT AT THEIR SIDE TO SUPPORT
THEM.
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our bank. The total numbers achieved in this sector
in 2010 clearly verify this. The overall budget of
EUR 3.3 billion (–1 %) is approximately on the
same level as in the previous year. Deposits in
the commercial sector amounting to roughly
EUR 660 million remained nearly on the same
level as in 2009.
A special topic in the commercial sector was energy
efficiency in businesses. At eight informational
events held in cooperation with the Province of
Styria as part of “WIN energy!”, about 1,000 Styrian
entrepreneurs were informed about the positive
effects energy saving has on the climate and their
businesses. Practical experience and tips for
implementing energy efficiency measures were
passed on to municipalities as part of a mayors’
conference.
Additional areas of emphasis in 2010 in the com-
mercial customer sector were financial precautions
for businesses, which focused entirely on the
financial security of businesses, and an export
campaign. The previous year saw a clear upswing
in foreign trade. Both the general atmosphere and
the order volume improved strongly for exporters in
Styria as well. This positive development can also
be seen in Raif feisen-Landesbank Steiermark‘s
foreign operations.
The overall volumes in documentary business have
risen by 30 % to EUR 140.8 million. Raif feisen-
Landesbank Steiermark is still the only Styrian
cooperation partner of the European Investment
Bank.
PANTA RHEI – EVERYTHING FLOWS
Raiffeisen-Landesbank Steiermark is a bank with a
large number of business segments. We offer our
customers all financial services from one provider.
Today, this is called a “one-stop shop”, and we have
been one for a long time.
Our business segments are as diverse as our
customers. It doesn’t matter whether they are
private, commercial, trade, industrial or private
banking customers, whether they are concerned
with leasing, credit, building society savings
(Bausparen), insurance or real estate – there is one
thing that all our customers have in common: they
benefit from the best bank services in Styria.
The banking business has never been as diverse
as it is today. Besides the traditional counters,
Raif feisen-Landesbank Steiermark provides its
customers with many dif ferent ways to carry out
their financial transactions. The services range
from personal contact in the bank branch to online
and telephone banking to assisted self service.
Customers took advantage of all these services
in 2010.
COMMERCIAL CUSTOMERS
The commercial customer sector of Raif feisen-
Landesbank Steiermark is a large partner to the
industry in Styria and thereby an essential part of
THE BUSINESS SEGMENTS OF
THE RAIFFEISEN-LANDESBANK
STEIERMARK
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not only do we manage our own risks, but we also
support the Styrian Raiffeisen banks in managing
their risks.
In 2010, we developed another pillar for the
refinancing of our bank by issuing “fundierte
Bankschuldverschreibungen” (covered bank bonds).
These bonds help us to attract in particular national
and international institutional customers looking for
opportunities to invest in bonds or covered bonds.
What is unique is that the receivables we use in
our premium reserve stock come not only from the
Landesbank but also from the entire Raif feisen
Banking Group Styria. Thus, we enable the
Raiffeisen Banking Group Styria to continue to be
a strong partner when it comes to mortgage and
public sector financing and to offer its customers
attractive conditions thanks to reasonable
refinancing.
SECURITIES BUSINESS
In 2010, our securities transactions developed in a
very satisfying way. Following the positive recovery
of the economy, the situation on the capital markets
improved as well. Around the globe, economic
activity revived, often supported by massive fiscal
and monetary measures. Loan business recorded
very good gains, which is particularly true for
corporate bonds and the Raiffeisen-Landesbank
Steiermark issues. This atmosphere of change on
LEASING
Leasing for commercial customers has been a
big topic over the last few years. In 2010, the focus
was on “car financing”. This sector showed the
largest gains with an increase of 13 %. We manage
2,100 leasing contracts with a total leasing volume
of EUR 65 million.
In order to be even more customer-friendly, we
offered an entirely new service product in 2010:
Raif feisen Online Leasing. This new product is a
feature of our popular ELBA Internet allowing our
customers to independently calculate their leasing
offers for the car of their dreams at any time of the
day, 365 days a year and, in the best case, to lease
a car right online.
TREASURY
Raiffeisen-Landesbank Steiermark is the only
Styrian bank operating its own treasury. Interest
rate hedging was one of several topics that our
commercial customer sector and the capital
market/treasury sector were intensively and jointly
concerned with. Interest rate hedging increases
the security of calculations and planning and thus
helps to keep financing costs on a low level.
By implementing “Front Arena“, a state-of-the-art
trading and risk management system, Raiffeisen-
Landesbank Steiermark significantly expanded its
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the capital markets could also be felt in stock
broking and funds transactions. As a result,
our securities business recorded strong gains.
Our customer volume increased by 9 % to
EUR 4.7 billion, the turnover on customer
accounts increased by 1.8 % to EUR 1.4 billion.
SHAREHOLDING
Raiffeisen-Landesbank Steiermark is not only a
large bank for commercial customers, but it also
holds important shares such as those in the
Raiffeisen Zentralbank Österreich AG, the Landes-
Hypothekenbank Steiermark AG and the Raiffeisen
network banks in Hungary, Slovenia, Croatia and
Bosnia-Herzegovina. Together they form the core
of our shareholding portfolio. Last year, shares
as shown by the books increased to about
EUR 1.2 billion. In addition to these core shares in
one-stop financial services businesses, we have
set ourselves the goal of providing medium-sized
businesses with equity capital in order to enable
them to reach new growth and innovation goals.
A finance company for medium-sized businesses
helps in keeping shareholdings such as the one in
the Vienna-based piano maker Joseph Brodmann
GmbH. A joint project of Raif feisen-Landesbank
Steiermark and Waldverband Steiermark (Styrian
Forest Owners Association), Lignum GmbH tends
and manages forests for owners active in dif ferent
industries.
PRIVATE CUSTOMERS
In 2010, our private customers had eleven bank
branches at their disposal, ten in Graz and one
in Frohnleiten. In addition, we operated the
competence centres “Bauen & Wohnen” (Building &
Living), “Musterhauspark” (Model Home Park) and
“Raiffeisen UniCenter” (Raif feisen University Center).
All our outlets achieved very good results. Demand,
time and sight deposits increased by 16.51 % to EUR
97.1 million. Compared to 2009, financing increased
by 13.65 % and reached EUR 328.5 million at the end
of 2010. In 2010, savings deposits for private
customers accounted for EUR 395.5 million.
PRIVATE BANKING
Our sophisticated private customers benefit from
our young Private Banking team in the Steirerhof
bank branch in Graz, where twelve employees
provide their services to around 2100 customers.
The latest financial planning tools enable us to
gain a comprehensive overview of our customers’
finances and in the end result in higher quality
consulting for our sophisticated customers. The
efforts of our Private Banking team led to increases
both in market share in this area and in customer
loyalty. In 2010, our assets under management
amounted to about EUR 400 million.
Last year, local media frequently consulted our
experts at Private Banking to estimate stock market
37
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RTdevelopment due to the fact that Raif feisen-Landes-
bank Steiermark has offered its customers a broad
range of attractive bonds and investment products
for a long time.
Customer loyalty also increased thanks to the highly
frequented events organised by Private Banking –
from capital market ratings to the exhibition opening
of Hubert Schmalix’ paintings.
PAYMENT TRANSACTIONS
Both corporate and private customers use our
payment transactions on a daily basis for purchases
using an ATM card (Bankomat) or credit card or for
payments via direct debit orders, standing orders
or transfers. In 2010, we managed 114.1 million
payment transactions, a 3 % increase compared
to 2009. Due to the greater use of electronic
banking (+5.7 %), one of our main focuses in
2010, paper-based payment transactions
declined from 8.1 million to 7.7 million (–5.4 %).
INSURANCE BUSINESS
Reducing costs and personal financial security were
very important in 2010. They both go hand in hand.
“More caution!” is the lesson we learned from the
most recent years of crisis; of course, this holds true
in the traditional insurance business as well. In
2010, we can take the credit for the following great
outcomes: in the area of life insurances with special
interest rates (bonifizierte Lebensversicherung),
we achieved a very positive annual result of
EUR 244.8 million (+4.5 %). In accident insurance
business we recorded an increase of 7.5 %.
BUILDING SOCIETY SAVINGS (BAUSPAREN)
One classical type of investment is saving money
with a building society. Especially in turbulent times,
secure building society savings contracts become
extremely popular. Throughout Styria, more than
55,000 new building society savings contracts
were taken out in 2010. We are responsible for a
total of 310,000 contracts – a great success for all
Raif feisen banks in Styria.
PROPERTY DEVELOPMENT
Private clients who take out a loan very often need
it for building a house. Raiffeisen Bauträger &
ProjektentwicklungsGmbH, a property and project
development subsidiary of Raiffeisen-Landesbank
Steiermark, has made housing dreams come true since
2010. The “Green Village” project constructs affordable
apartments in attractive, green locations. Beautiful
apartments, functional ground plans, a lot of green
and quiet, and distinctive forms make this innovative
project one of a kind. The first building complexes are
being built in Fernitz and Graz-Mariagrün; others are
being prepared for the Styrian regions.
38
provider Comm-Unity, we replaced the existing
ERP solution with a municipal SAP system for about
650 municipalities. For another customer, we
networked 28 locations and took over the previously
existing network management. We are especially
pleased to have become the only bank IT service
centre in Austria to receive ISO/IEC 20000 certifi-
cation. This officially confirms that the centre is
orientated towards clients and services to the
highest degree.
RAIFFEISEN ASSOCIATION
An association bank, Raif feisen-Landesbank
Steiermark provides many services to the local
Raif feisen banks. The Raiffeisen banks are
supported both in their strategic and operational
sales management. Organisational concepts are
jointly developed and implemented. For example,
we jointly worked out a concept for intensifying
private customer care and commercial customer
care. The latter focuses on further increasing its
demand-orientation and on treating our commercial
customers holistically.
LIQUIDITY EQUALISATION BOARD
In its function as the liquidity equalisation board
for the Styrian Raiffeisen banks, Raif feisen-Landes-
bank Steiermark understands how important it is
that refinancing rests on a broad base. For this
RAIFFEISEN MULTIFUNCTIONAL CENTRE
We do not build exclusively for others. We build for
us, too. In 2010 we decided to expand our location
in Raaba near Graz. By 2013, the Raiffeisen
Multifunctional Centre Styria will have been built on
a total area of 41,000 m². The most state-of-the-art
high-security IT service centre in South Styria, it
will feature training and event rooms, modern and
flexible office infrastructure, a cafeteria and dining
area and future-oriented infrastructure.
We think it is especially important to build eco-
logically. Waste heat from the IT service centre
will be used for heating. In summer, groundwater
will be used to cool the site and the façade will
feature solar panels. Others talk about climate
protection; we take action.
IT SERVICE CENTRE
An essential part of the new Raiffeisen Multifunctio-
nal Centre will be the newly constructed IT service
centre. In 2009, we incorporated our IT Service
Centre into an independent company, the Raiffeisen
Rechenzentrum Süd GmbH, in order to offer our
competences in this field to a larger market. Thus,
2010 was all about establishing our service centre
on the IT market.
And we succeeded. We managed to acquire new
customers and provide them with innovative IT
solutions. For example, for the municipal software
39
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RT2011
Increasing pressure caused by competition and
costs and the dynamic demands of the market
require us to adapt the organisational framework
more and more quickly. Thus, our goals for 2011 are
perfectly clear: switching to leaner organisational
structures and putting our customers even more
into the centre of our actions. Some call this very
ambitious; we think it is perfectly normal.
purpose, Raif feisen-Landesbank Steiermark
strives for an external rating. Topics such as
strategy, liquidity, capital resources, market
position, risk management or profitability play an
essential role for us. Ratings are given following a
transparent and independent evaluation. Having a
rating means we can expect to be compared
objectively with the competition. Moreover, we can
expect to strengthen our image and to safeguard
our status as a customer bank.
IF YOU BUILD A HOME, YOU BELIEVE
IN THE FUTURE. WE BELIEVE IN THE
FUTURE AND HELP FAMILIES TO
BUILD THE BEST HOME POSSIBLE.
42
We have always seen ourselves as contributors
to society. We don’t do this because it is trendy or
in fashion – we do it out of conviction. Because
Raiffeisen has always been committed to more than
just corporate goals.
Much of what we stand up for and what we are
in volved in contributes to the continuing develop-
ment of society, supports those who often don’t
receive sufficient support and helps to make our
world more beautiful, safer and more worth living in.
Last year, for example, we were very involved in
climate protection. We set a good example and
tried to get other people interested in this topic since
climate protection affects all of us.
Because we know precisely that nobody can always
keep on the sunny side of life, and because we know
that fate can sometimes be very harsh, we also made
great contributions to organisations operating in
the social sector. We supported the Graz-based
“Odilien-Institut” (Institute for the Visually Impaired
and the Blind) and were also on board the large
Caritas fundraising drive in autumn.
The safety of society’s smallest members was once
again a topic in 2010. We cooperated closely with
“Bärenburg” Child Safety House at the Clinical
Centre in Graz and hope that in doing so we helped
to reduce children’s accidents. With our series “mobil
& sicher” (mobile & safe), we took on the dangers of
road traffic as well as drug prevention, since safety is
not just limited to road traffic.
Naturally nothing will change in terms of our commit-
ment to society in 2011, for there are still a lot of
areas where it pays for us to get involved.
OUR COMMITMENT TO SOCIETY
924 PEOPLE IN THE RAIFFEISEN-
LANDESBANK STEIERMARK GET
THINGS MOVING FOR YOU.
The year 2010 brought great challenges in the area of
human resources. The crisis of the two previous
years left a significant mark on the banking world.
The requirements for banks have been greatly
expanded, not least by legislators and supervising
authorities. Parallel to this development, of course,
only limited resources were and are available.
As of 31 December 2010, 924 men and women were
employed at RLB. 36 employees started to work and
15 employees retired.
Three projects shaped human resources develop-
ment in 2010. First, we worked on arriving at a more
cost-conscious human resources management that
is even more in line with demand. We saved money
by using new solutions and applications and were
able to increase efficiency. With our flexible working
time model that was implemented in 2010, we
adapted our company to better deal with the realities
of our times. In a second large project, we set up a
new cross-departmental sales management system
in order to perform even more powerfully on the
market. In the future, it will have an important
operational and strategic function in the entire
group. Finally, we worked intensively to develop our
goals. In the end, the basis for the success of every
company lies in managing employees via concrete
goals and checking whether the goals that were set
were also achieved.
In 2010, we deliberately did not make any cuts in
the area of training, which is of great significance
for the future of Raif feisen-Landesbank Steiermark.
Only well-trained employees can guarantee our
success.
DEVELOPING GOOD HUMAN
RESOURCES
47
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RAIFFEISEN-LANDESBANK IS A
TEAM OF COMMITTED EMPLOYEES.
WE ASKED ONE PERSON FROM
EACH OF THE FIVE AREAS OF THE
MANAGING BOARD TO REPRESENT
THEIR RESPECTIVE AREA BEFORE
THE CAMERA.
Helmut ABERL • Birgit ABLASSER • Gott fried ADAM • Gerald ADLER • Irmgard ADLER • Rosemarie ADLER • Thomas AGLASSINGER • Derya AKMAN • Daniela ALBRECHER • Wolfgang ALBRECHER • Karl ALLMER • Manfred ALTENSTRASSER • Sabine AMERSTORFER • Alois AMSCHL • Christine ANDERS • Hansjörg ARNDT • Peter AUER • Karin AUER-TARVAINEN • Ingrid AUGUSTIN • Gebhard AUNER • Silvia BACHLER • Anton BAIER • Karoline BARMÜLLER • Ulrike BARTH • Helmut BAUDENDISTEL • Robin BAUER • Sabine BAUER • Veronika BAUER • Christian BAUERNHOFER • Johann BAUERNHOFER • Alois BAUMANN • Anton BAUMGARTNER • Ewald BAUMGARTNER • Thorsten BAUMGARTNER • Veronika BAUMGARTNER • Gerhard BAUMHAKL • Friederike BECKER • Elisabeth BERGHOLD • Sigrid BERGMANN • Jürgen BERNSTEINER • Sigrid BILEK • Karl BINDER • Franziska BIRKER • Monika BIRNSTINGL • Reinhold BISCHOF • Siegfried BISCHOF • Eveline BLAINDORFER • Karin BLASCHEK • Andrea BLODER • Andrea BODNER • Daniela BÖHM • Sabrina BORN • Hans-Jörg BORSTNAR • Heinz BRANDL • Eva-Maria BRANDNER • Gerhard BRANDSTÄTTER • Maria BREINER • Tanja BREITENBERGER • Irmgard BREITHUBER • Karin BRETTENTHALER • Franz BRETTERKLIEBER • Dzejn BRKIC • Heinz BRÜCKLER • Franz BRUNADER • Alexander BRUNNER • Christian BRUNNER • Ingrid BRUNNER • Anton BUCHBERGER • Gert BUCHEGGER • Johannes BURGSTEINER • Claudia BURITSCH • Barbara CAPELLARI • Markus CRESNAR • Elisabeth CSUK • Robert CSUK • Silvo CVETKO • Franz CZENE • Stefan DAHM • Birgit DAMPFHOFER • Johann DAMPFHOFER • Tamara DANI • Jochen DEISS • Elisabeth DERLER • Johannes DERLER • Dimitrios DIMITRIOU • Mario DJUZELIC • Franz DOBLER • Martin DOLINAR • Norbert DOMENIG • Dorothea DOPPELHOFER • Rosemarie DOPPLER • Hannes DORNER • Helga DORNER • Katharina DRAGSCHITS-HALAJ • Karl ECKHART • Maria EDELSBRUNNER • Reinhold EDELSBRUNNER • Maximilian EDER • Simone EDER • Martin EDLER • Stefanie EDLER • Michael EFFERL • Gernot EGGER • Günther EHRENREICH • Markus EIBISBERGER • Stef fen EIBÖCK • Markus EISENHUT • Gerald EISNER • Gerhard EISNER • Ingrid EISNER • Irmgard EISSNER • Anna ELSNEG • Renate ELSTNER • Günter ENDERLE • Josef ENGELBOGEN • Eva ENGLER • Ladislaus ERDELY • Reinhard ERKINGER • Claudia ERNST • Elisabeth ERTL • Otto ESTERL • Andrea FASCHING • Josef FAST • Gerhard FEICHTER • Günther FEIERTAG • Dunja FEIGL • Kerstin FEIRER • Petra FELBER • Markus FELDGITSCHER • Josef FELDHOFER • Gerlinde FELGITSCHER • Roland FELGITSCHER • Adolf FERSTL • Norbert FIGER • Marina FILIPP • Doris FINK • Wolfgang FINK • Christian FLECHL • Cornelia FLECHL • Gerhard FLECK • Christine FLEISCHHACKER • Günther FLEISCHHACKER • Thomas FORCHE • Birgit FRANK • Wolfgang FREIBERGER • Stefan FREIDL • Florian FREISSMUTH • Petra FRITSCH • Elisabeth FRÖHLICH • Franz FUCHS • Marion FUCHS • Sabine FUCHS • Christine FÜRST • Cornelia FUNK • Isabella FURTLEHNER • Franz GAISCH • Rene GAISCH • Martin GALLI • Marianne GAMPERL • Daniela GANGOLY • Arnold GASSNER • Elisabeth GASSNER • Elmar GASSNER • Erna GASSNER • Günther GEIEREGGER • Gert GENSER • Alessandro GEROMELLA • Eva GFRERRER • Michaela GIMPEL • Helmut GLAUNINGER • Karl GLEHR • Andreas GLETTLER • Andreas GLETTLER • Leila GLETTLER • Hans GOBLIRSCH • Karl GÖTSCHL • Eva GÖTSCHMAIER • Marlies GÖTZL • Walter GÖTZL • Roswitha GOGG • Elfriede GOISER • Patricia GOLAUTSCHNIG • Bernhard GOLLNER • Josef GOSCH • Edith GRABENHOFER • Judith GRABNER • Harald GRADWOHL • Werner GRAF • Mathilde GRAFONER • David GRASSMUGG • Dietmar GRATZ • Joachim GRATZE • Johannes GRATZER • Ewald GREINIX • Martin GREINIX • Martina GRIESSLER • Bettina GRILL • Alexandra GRINSCHGL • Verena GRINSCHGL • Cornelia GROICHER • Ewald GROSS • Richard GROSS • Karl GROSSMANN • Birgit GROSZSCHEDL • Franz GROSZSCHEDL • Sabine GRUBBAUER • Andreas GRUBER • Anita GRUBER • Walter GRUBER • Charlot te GRUNDNER • Franz GSCHWEITL • Ilse GSPURNING • Elmira GULO • Helmut GUNGL • Ariane GUNHOLD • Hermine GUTJAHR • Daniela GÜTL • Theresia GUTMANN • Klaus GUTTMANN • Viktor HAAR • Christoph HAAS • Herbert HACKL • Andrea HADOLT • Katharina HÄNDEL • Gabriela HAID • Hermann HAIDACHER • Sieglinde HAIDACHER • Walter HAIDACHER • Jörg HALLEUX • Arndt HALLMANN • Anton HAMMER • Rudolf HANSELMAYER • Astrid HARLER • Gerlinde HARRANT • Andreas HARRER • Gerhard HARTINGER • Barbara HARTINGER-PODBOJ • Irmgard HASENBERGER • Doris HASEWEND • Christina HASIBA • Mario HATZ • Walter HATZ • Annemarie HATZL • Markus HAUPTMANN • Florian HAUSLEITNER • Tanja HAUSMANN • Andrea HAZELMAYER • Thomas HAZRATI • Markus HEFLER • Vinzenz HEHER • Heiko HELD • Marion HELFER • Claire HEMERY • Renate HERLER-ACHMÜLLER • Michael HERMANN • Stefan HERMANN • Wilhelm HERZER • Gabriele HETZENDORF-ORESNIK • Markus HIEBLER • Martina HIERZENHOFER • Ingrid HIERZER • Sandra HILLBRAND • Katrin HINTEREGGER • Elisabeth HIPPACHER • Ernst HIPPACHER • Josef HIRSCHMANN • Gioia HLATKY • Gerhard HOCHSTRASSER • Walter HÖFER • Barbara HÖFLECHNER • Christian HÖFLER • Herbert HÖFLER • Siegfried HÖGL • Elvira HÖSEL • Brigit te HOFER • Andrea HOFMAIR • Susanne HOFMANN • Heriber t HOFMEISTER • Maria HOHENTHAL • Gerfried HOLD • Monika HOLL • Johann HOLZAPFEL • Eva HOLZMANN • Margit HORBATH • Hermann HUBER • Johann HUBER • Meike HUDA • Daniel HUDL • Christian HUMPEL • Tobias HUSAR • Herbert HYDEN • Thomas IMENSEK • Sandra INTHALER • Gabriele JAINDL • Angela JAMBREC • Wolfgang JAMBREC • Wolfgang JAMMERNEGG • Christiana JANISCH • Martina JANISCH • Manfred JANSKY • Albine JANTSCHER • Alexander JAUK • Johann JAUK • Margit JAUK • Sonja JAUK • Margit JAUTZ • Karin JEINDL • Martin JEINDL • Iris JENNE • Barbara JONACHER • Daniela KAGER • Monika KAHLBACHER • Andreas KAHR • Manfred KAHR • Renate KAHR • Eva KAHR-FRÖHLICH • Margareta KAINDL • Hildegard KAISERFELD • Gerhard KALCHER • Lisbeth KALCHER • Peter KALCHER • Andreas KAMPER • Rosmarie KAMPER • Markus KAMRAT • Heidelinde KANIK • Andrea KAPFENSTEINER • Renate KARABELAS • Huberta KARNER • Natalie KARNER • Rudolf KARNETSCHNIGG • Karin KASCHNIGG • Karin KATSCHNIG • Gerhard KAUFMANN • Marion KAUFMANN • Ewald KERN • Michael KERN • Renate KERN • Sigrid KERNGAST • Beate KESSLER • Dieter KETTL • Michael KIEFER • Walter KIEFER • Sandra KIELHAUSER • Armin KIENREICH • Stefan KIENZL • Elisabeth KINDLHOFER • Christina KIRCHENGAST • Manfred KLAMPFER • Anton KLAPSCH • Marianne KLASNIC • Günter KLEINDL • Renate KLEINDL-POSCH • Brigit te KLINGSBIGEL • Dagmar KLÖCKL • Karin KLÖCKL • Siegfried KLOPF • Uwe KLOSA • Maria KNAPP • Maria KNAUHS • Elke KNEISSL • Georg KOCH • Gernot KOCH • Alber t KÖCK • Ernestine KÖCK • Johann KÖCK • Stephan KÖCK • Johann KÖSTL • Sigiber t KÖTSCHLER • Daniela KOFLER • Renate KOFLER • Brigit te KOGLER • Enrico KOGLER • Gerald KOGLER • Werner KOGLER • Helmut KOHL • Johann KOHL • Maria KOHL • Akim KOHLMAYR • Sabine KOINEGG • Karin-Gabriela KOLB • Maria KOLB • Renate KOLLEGGER-SPATH • Philipp KOLLER • Alfred KONRAD • Josef KONRAD • Thomas KORMANN • Harald KORSCHELT • Klaus KOTZBECK • Gisela KRACH • Ulrike KRAINER • Eva KRAINZ • Manfred KRANKENEDL • Marco KRAUTNER • Anna KRAXNER • Astrid KRAXNER • Isabella KRAXNER • Thomas KRAXNER • Peter KREMSER • Franz KRENN • Rainer KRENN • Walter KRESBACH • Irene KRISPEL • Christian KRITZER • Nicole KROBATH • Marlies KROIS • Christian KROPF • Harald KROPIK • Franz KUHELNIK • Johannes KUMPITSCH • Petra KUMPITSCH • Martin KUNDEGRABER • Robert KUNTNER • Christian KUPFER • Heinz KUPSCH • Brigit te KURZ • Alfred LACKNER • Josef LACKNER • Gernot LADLER • Stefan LADLER • Sanela LAGLER • Michael LALLER • Nikolaus LALLITSCH • Dietmar LAMBAUER • Johannes LAMMER • Christian LANG • Rosa LANG • Thomas LANG • Detlev LANGREITER • Josef LANZ • Gabriele LECHNER • Johann LECHNER • Michaela LECHPAMMER • Bettina LEDERER • Helmut LEINDL • Andrea LEINER • Eleonore LEITGEB • Rene LEITNER • Alfred LELLECK • Irmgard LENGER • Friedrich LENGGER • Elfriede LENHARD • Josef LENHARDT • Hans-Jürgen LERCHBACHER • Katrin LESNIK • Christiane LETTMAYER • Uwe LEXNER • Elisabeth LIND • Susanne LIND • Gerhard LINDNER • Anita LIPP • Johann LOH • Barbara LOITZL • Roland LUBEJ • Christoph LUBI • Karin LURF • Bettina LUTTENBERGER • Gerald LUTTENBERGER • Heidemarie MACHER • Karl MACHER • Helene MADNER • Daniel MAIER • Günter MAIER-PAAR • Markus MAIR • Gertrude MAITZ • Roswitha MAITZ • Sabine MAJCAN • Sabine MALY • Brigit te MANDL • Gerhard MANN • Eva MARCHEL • Kurt MAROLD • Tanja MARTERER • Peter MARX • Ernst MASTNAK • Harald MATL • Margret MATLSCHWEIGER • Marianne MATZHOLD • Peter MATZHOLD • Andreas MAURER • Gerlinde MAURER • Ingrid MAURER • Walter MAURER • Doris MAXONES • Gerhard MAYER • Horst MAYER • Ursula MAYER • Walter MAYER • Paulus MAYR • Franz MEIREGGER • Iris MEISENBICHLER • Helmut MEISTER • Markus MEISTER • Hannes MEIXNER • Bernhard MELLITZER • Maria MENAPACE • Dagmar MERNONE • Heimo MESSNER • Christina MICHELI • Andreas MICHITSCH • Gordana MIHALJEVIC • Manfred MINAUF • Anna MÖRTH • Johannes MÖRTH • Roswitha MOISES • Mario MONSCHEIN • Simone MONZ • Marin MORARU • Veronica MORARU • Verena MORO • Heide MOSDORFER • Christian MOSER • Doris MOSER • Heike MOSER • Marianne MOSER • Martin MOSER • Herbert MOTTER • Alexandra MÜHLBAUER • Gerald MÜLLNER • Claudia MÜLLNER-DISSAUER • Christian MÜNZER • Thomas MURG • Bernd MURTINGER • Maria NAGER • Ursula NAMOR • Beatrix NARATH • Christian NEBEL • Heinz NEBEL • Daniela NEMECEK • Sandra NEUBAUER • Kurt NEUHOLD • Eva NEURATHNER • Wolfgang NIEDERL • Katharina NIESNER • Christa NIGITZ • Daniel NIKITSER • Roswitha NINAUS • Michaela NOVAK • Gabriele OBERER • Maria OBERHUBER • Christof OPRESNIK • Gerhard ORNIG • Wilhelm ORTNER • Andreas OSLAJ • Erich OSWALD • Gabriele PAAR • Anneliese PABI • Wolfgang PACHER • Matthias PACK • Ulfried PAIER • Annelies PAIERL • Gabriele PANZER • Herbert PAULITSCH • Sonja PAVLICEK • Veronika PEIER • Thomas PEINSITH • Dorothea PEINSITT • Alois PELZMANN • Meike PERL • Sabrina PERSCHLER • Martina PESSENHOFER • Werner PETSCHNIK • Iris PFANNER • Klaus PFEIFER • Gregor PFNISS • Christian PICHLER • Daniela PICHLER • Elisabeth PICHLER • Marian PICHLER • Elisabeth PIERER • Eva PILGER-BUCHEGGER • Johannes PINEGGER • Mia-Ilena PINEGGER • Thomas PINTHER • Michael PINTSCHER • Ingrid PIRER • Gert PIRKER • Herta PIRSTINGER • Catherine PISTRICH • Monika PLANINSCHITSCH • Stefan PLASCHKA • Elisabeth PLEDL • Gerald PLEWA • Thomas PLODER • Sandra PLODERER • Bettina POBASCHNIG • Rudolf POCK • Christine PODMENIK • Gerhard PODMENIK • Gundula PODREPSEK-SCHWARZ • Richard PÖLLINGER • Elisabeth PÖLTL • Sandra PÖTTINGER • Robert PÖTTLER • Dietmar PONGRATZ • Michael PONTASCH-HÖRZER • Irena POPIC • Siegfried POSCH • Barbara POSTRUZNIK • Daniela POTOCNIK • Elisabeth PÖTSCH • Helmut POTZINGER • Margareta PRANGL • Evelyn PRANTER • Ulrike PRATH • Harald PRATSCH • Irmgard PREDOTA • Franz PREITLER • Johannes PREM • Werner PRESSLER • Christina PRETTERHOFER • Bettina PUCHER • Gerhard PUCHER • Barbara PÜRSTL-SCHEIN • Ingrid PURRER • Wilhelmine PUSTER • Hannes QUAISER • Martin RADASCHITZ • Christina RADL • Gerhard RAHBERGER • Michael RAHM • Christine RAINBACHER • Randolf RAINER • Hannelore RANEGGER • Konrad RANNAK • Franz RAPPOLD • Nina RATH • Christa RATTINGER • Regina RAUSCH • Petra RAUSCHENBERG • Klaudia RECHL • Waltraud RECHLING • Gerald REDER • Rolf REGULA • Sonja REIHER • Irmgard REINGRUBER • Dieter REINISCH • Karl REINISCH • Maria REINISCH • Jürgen REINTHALER • Gerhard REISCHER • Herwig REISENHOFER • Manfred REISINGER • Franz REITER • Manfred REITER • Christa REMLER • Marianne RENHART • Erich RENZL • Barbara RESCH • Eva RICHTER-KERNREICH • Sabina RIECK-DILSKY • Franz RIEDRICH • Hermann RIEGLER • Regina RIEGLER • Regina RINGHOFER-SCHWEIGLER • Martina RITZ • Susanne RÖGER • Franz ROGI • Günther ROHLFING • Peter ROHRER • Edeltraud ROM-BUCHBERGER • Franz ROSENBERGER • Martin ROUBAL • Melanie ROYER • Gerald RUCKENSTUHL • Peter RUCKER • Petra RUDERER-KNOLLMAYR • Johann SACHS • Harald SACKL • Manuela SAFRAN • Ulrike SAGMEISTER • Sylvia SAILER • Chris SALA • Monika SALAWA • Ariane SAMEC-GATTER • Gerhard SAMER • Anton SAMMER • Peter SATTLER • Gerald SAURER • Christiane SAUSENG • Karen SAWATZKY-BULLOCK • Rene SCHADEN • Elisabeth SCHADENBAUER • Johannes SCHÄFMANN • Daniel SCHAFLER • Herbert SCHAGER • Stefan SCHANDOR • Gabriele SCHANES-WALENTA • Daniela SCHANTL • Petra SCHEER • Reinhold SCHEER • Martina SCHENK • Erna SCHERZER • Elisabeth SCHEUCHER • Werner SCHEUCHER • Bernhard SCHEUERMANN • Andreas SCHIESTL • Elisabeth SCHIFFER • Marie-Theres SCHIGAN • Harald SCHISTER • Theresia SCHISTER • Manuela SCHLAG • Dietmar SCHLAR • Christian SCHLATZER • Martina SCHLEGL • Manfred SCHLIBER • Herbert SCHLÖGL • Margit SCHLÖGL • Robert SCHMALZ • Ursula SCHMER • Barbara SCHMID • Johannes SCHMIDBAUER • Hermann SCHMIED • Martin SCHMIERDORFER • Willibald SCHNABL • Gerhard SCHNEDLITZ • Karl SCHNEEBACHER • Christina SCHNEIDER • Waltraud SCHNEIDER • Waltraud SCHNEIDER • Wolfgang SCHNIDER • Ernestine SCHOBER • Robert SCHOBER • Gabriele SCHÖPFER • Johann Alois SCHOLLER • Thomas SCHORS • Helmut SCHOTTER • Josef SCHRAMMEL • Markus SCHRANGL • Daniela SCHREI • Rosemarie SCHREIBMAYER • Renate SCHREINER • Michael SCHRÖTTNER • Peter SCHRÖTTNER • Elisabeth SCHÜTZENHÖFER • Daniela SCHULZ • Helga SCHUSTER • Christian SCHWAB • Margit SCHWAB • Thomas SCHWABL • Elisabeth SCHWAIGER • Gerfried SCHWARZ • Iris SCHWARZ • Renate SCHWARZENEGGER • Erwin SCHWEINZER • Margit SCHWEINZGER • Sonja SCHWIMMER • Johann SEEBACHER • Monika SEIDLER • Heidi SEINER • Markus SEISZ • Oliver SEME • Kjeld SENECA • Roderich SEUFZER • Gerald SIDAK • Brigit te SIEBENBÄCK • Jürgen SIMBÜRGER • Klemens SIMENKO • Markus SIMMERSTATTER • Petra SIMO • Anton SINGER • Wolfgang SIXT • Tatjana SKALE • Anita SKEDELJ • Armin SKELIC • Adela SMAJIC • Anton SONNLEITNER • Ursula SORGER • Sandra SORITZ • Rene SPATH • Harald SPITALER • Eva SPITZER-GABRIEL • Anna-Maria SPREITZHOFER • Verena SPULLER • Monika STANGL • Helga STEGER • Peter STEGER • Peter STEINBERGER • Mario STEINER • Daniela STEINWENDER • Bernd STEINWIDDER • Christine STEIRER • Rudolf STELZER • Matthias STERN • Silvia STÖRI • Doris STOISER-NESTL • Jasmine STONI • Martin STOTTER • Siegmund STRACHWITZ • Elisabeth STRALLHOFER • Herbert STRALLHOFER • Cornelia STRANZ • Elfriede STRAUSSBERGER • Peter STREIBL • Christina STREICHER • Andreas STRIEDNIG • Rudolf STROBEL • Christoph STROBL • Erich STROBL • Markus STROBL • Marco STROHMEIER • Sigrid STROHMEIER • Veronika STROHRIEGL • Florian STRYECK • Silke STUBENVOLL-PUFF • Sieglinde STURMER-KONRAD • Gerhard SUDI • Isabel SUPPAN • Klaus SUSCHNIGG • Elisabeth SUTTNIGG-GRUBER • Marianne SWATEK • Monika SWATON • Astrid SZLAMAR • Anton TACKNER • Gudrun TÄUBEL • Tamara TANFARA-RAKAR • Robert TANTSCHER • Elke TARMANN • Bernhard TARTLER • Brigit te TAX • Maria TEMMEL • Franz TENGG • Susanne TERSANSKI • Liselot te TEUSCHLER • Edith THALER • Christian THEISSL • Evelyn THEISSL • Michael THIER • Rosalinde THIER • Dietmar THOSOLD • Klaudius THURMAIER • Walter TIEFENGRUBER • Julius TOTH • Thomas TRANTURA • Jenny TRAPPL • Sandro TRAUSSNIG • Siegfried TRÖSTER • Elisabeth TROHA • Alois TRUMMER • Bettina TRUMMER • Claudia TRUMMER • Siegfried TRUMMER • Johannes TSCHEMMERNEGG • Harald TSCHICK • Stefan TSCHIKOF • Ingrid UITZ • Anton UNGER • Gerhard UNGER • Reinhold UNGER • Doris UNTERSTEINER • Manfred VALLANT • Goran VASILJEVIC-LOCH • Manuela VATERL • Christian VEITSBERGER • Bernd VERONIG • Martin VOITECH • Wilhelm VOLLER • Bernhard WAGNER • Gunther WAGNER • Martina WAGNER • Irmgard WAIDACHER • Anita WALCH • Werner WALCHER • Jörg WALDAUER • Daniela WALLNER • Karin WALTERSDORFER • Astrid WEBER • Johannes WEBER • Martin WEBER • Wilfried WEBERN • Johannes WEIDACHER • Alexander WEIGL • Werner WEINGRABER • Michael WEINGRILL • Gerhard WEINHANDL • Maria WEINHANDL-RÖCK • Werner WEINHOFER • Martina WEINZETTL • Elke WEISS • Heriber t WEISS • Horst WEISS • Walter WEISSENSTEINER • Karin WENDLER • Sabrina WERSCHITZ • Bernhard WESENER • Gabriele WIENER • Rudolf WIENER • Rosa-Maria WIESER • Sabine WIESER • Ulrike WIESER • Evelyn WILDBACHER • Karin WILHELM • Doris WINKLER • Gerhard WINKLER • Sandra WINKLER • Beate WINKLER-KOLBL • Bernd WINTERLEITNER • Bernd WINTERLEITNER • Helga WIPPEL • Matthias WÜNSCHER • Ursula WUNDER • Renate WUNDERL • Nicole WURNITSCH • Sibylle YARBO • Josef ZACHENEGGER • Birgit ZAUHAR • Ingrid ZAUNSCHIRM • Christina ZAUSNIG • Gabriele ZECHNER • Thomas ZEHETLEITNER • Martin ZEHETNER • Alexander ZERKOWITZ • Waltraud ZIERSCH • Astrid ZIMMERMANN • Eva ZIRKL • Bianca ZITNIK • Sabine ZMUG • Wolfgang ZNIVA • Martin ZÖCH • Anna ZÖHRER • Michael ZÖLZER • Peter ZÖRNER • Daniela ZOTTER • Ingrid ZÜGNER
51
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ENABLING SUCCESS
Landesmusikfest der Blasmusik (Styria Wind Music
Festival), the Jazzwerkstatt (Jazz Festival) and in the
film project “Der Grazer Schlossberg“ (The Graz
Schlossberg). Concerts by David Guetta, Elton John,
and Sido as well as the Grazer Stadtfest (Graz City
Festival) and the Seefesttage Music Festival on Lake
Schwarzl also received our support.
In sport, we entered into a new partnership with
the handball players of the handball team HSG
Raiffeisen Bärnbach-Köflach in 2010. One special
event was the public screening of the FIFA World Cup
in South Africa in Graz’s Pfauengarten park.
Our perennial events took place once again in 2010:
the bicycle helmet campaign, “Kinder ins Theater”
(Children to the Theatre) and the series “mobil &
sicher” (mobile & safe).
What would Styria be without its events, concerts
and matches, without its associations and organi-
sations that see to it that athletic, cultural and other
events take place, events that bring people together
and ultimately contribute to Styria being an interes-
ting province worth living in? It would be poorer off!
Sponsors who provide support are necessary to
make this all possible. Raif feisen-Landesbank and
the entire Raif feisen Banking Group proved to be
great sponsors in Styria in 2010. We were involved in
all areas of a person’s life. We would like to give you
several examples:
In the area of academics, we sponsored the UniGraz-
Card, supported the Alumni Association of the Uni-
versity of Graz and donated a lecture hall to the Uni-
versity of Leoben.
Along with the Styrian Raiffeisen banks, we were
once again a main sponsor of the styriarte in
2010. In addition, we were involved in Musikverein
für Steiermark (Music Association for Styria), the
IF YOU AIM HIGH, YOU NEED
A PARTNER YOU CAN RELY ON.
A PARTNER LIKE RAIFFEISEN
WHO HOLDS THE SAFETY ROPE.
57
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GETTING THINGS MOVING IN
THE RAIFFEISEN ASSOCIATION
RAIFFEISEN BANKING
GROUP STYRIA
FACTS AND FIGURES
2010 2009
Number of Raif feisen banks 88 88
Number of Raif feisen bank branches (incl. RLB Stmk AG) 337 336
Members 501,564 506,561
Functionaries 1,132 1,136
Staff members 3,109 3,093
DEPOSITS 103,2 103,2
Initial deposits 12,219 million 12,073 million
Savings deposits 8,783 million 8,848 million
Demand, time and foreign currency deposits 3,436 million 3,225 million
ACCOUNTS 162,6 162,6
Number of savings accounts 1,104,549 1,120,132
Number of current accounts 602,088 589,199
BUILDING SOCIETY SAVINGS 13,9 13,9
Balance of building society deposits 908 million 870 million
Balance of building society loans 623 million 602 million
Number of building loan contracts 311,150 307,714
CUSTOMER SECURITIES
Number of securities deposits 102,213 96,674
Securities holdings 4,646 million 4,295 million
LIFE INSURANCE
Number of contracts 275,283 267,514
Calculated annual premiums 389 million 391 million
Assessed sum insured 4,930 million 4,897 million
Total volume of surrender values 1,371 million 1,285 million
LOANS
(not incl. building society loans) 12,000 million 11,552 million
Amounts in Euro
the demand for comprehensive consulting. We
quickly adapted to meet this demand, developing
and implementing new strategic consulting concepts
and tools in 2010. And success was not long in
coming: Not only did the number of consultations
increase, but we also acquired nearly 30,000 new
clients.
Raif feisen doesn’t just provide its services to clients
in Styria. We accompany them wherever they
are drawn. To this end, we rely on our extensive
Raif feisen network consisting of banks in 17 coun-
tries in Central and Eastern Europe. In the Raiffeisen
network banks, Styrian businesses encounter
Austrian banking know-how and thus the familiar
services they are used to at home. A taste of home
abroad.
The Raiffeisen Banking Group Styria is an associa-
tion of a total of 88 independent Raif feisen banks
with 337 bank branches throughout Styria: from Bad
Aussee to Spielfeld and from Schladming to Neudau.
In 2010, our banking group serviced more than
800,000 clients and is thus Styria’s number one local
financial services provider. In addition, Raif feisen is
market leader in Styria not only in number of clients
but also in volume.
Even a market leader has to adapt to new circum-
stances in good time. This is the ultimate secret of all
successful businesses. Yesterday‘s thoughts are
tomorrow‘s successes; today‘s strategies are
tomorrow‘s chances for success.
It has always been Raiffeisen Styria’s top priority to
provide our clients with the best possible services
and support them in all their undertakings. Over the
last couple of years, there has been a sharp rise in
58
RAIFFEISEN-LANDESBANK STEIERMARKKaiserfeldgasseAnnenstraßeHerrgottwiesgasseMoserhofgasseRagnitzSt. Leonhard-LKHSteirerhofTheodor-Körner-StraßeTummelplatzZinzendorfgasseFrohnleiten
ADMONTAdmontAltenmarkt bei St. GallenArdningLandlSt. Gallen
ANGER-PUCH-KOGLHOFAngerKoglhofLebingPuch bei Weiz
BAD RADKERS-BURG-KLÖCHBad RadkersburgKlöch
BIRKFELD-OBERES FEISTRITZTALBirkfeldFischbachGasenMiesenbachRattenRetteneggSt. Kathrein am HauensteinStrallegg
BREITENAUBreitenau
DECHANTS-KIRCHEN-PINGGAUDechantskirchenPinggauSt. Lorenzen am WechselSchäffern
DEUTSCHLANDS-BERGDeutschlandsberg-Raif feisenstraßeDeutschlandsberg- HauptplatzFrauentalSt. Martin im Sulmtal
EDELSCHROTTEdelschrottHirschegg
EGGERSDORF BEI GRAZEggersdorf bei GrazKumbergSt. Radegund
EIBISWALD-ST. OSWALDEibiswaldAiblSt. Oswald ob Eibiswald
FEHRING-ST. ANNA AM AIGENFehringKapfensteinLödersdorfSt. Anna am Aigen
FELDBACH-BAD GLEICHENBERGFeldbachBad GleichenbergMühldorf
FELDKIRCHEN-KALSDORFKalsdorfFeldkirchen
FÜRSTENFELDFürstenfeldAltenmarktBad BlumauBurgauLoipersdorf bei FürstenfeldTherme LoipersdorfÜbersbach
GAMLITZGamlitzEhrenhausen
GLEINSTÄTTENGleinstätten
GroßkleinHeimschuhKitzeck im SausalSt. Andrä im Sausal
GLEISDORFGleisdorf-FlorianiplatzGleisdorf-Ludwig-Binder-StraßeGleisdorf-NeugasseSt. Margarethen an der RaabSinabelkirchen
GNASGnas
GRATKORNGratkornDeutschfeistritzPeggauÜbelbach
GRATWEINGratweinJudendorf-StraßengelSt. Oswald bei Plankenwarth
GRAZ-ANDRITZGraz-AndritzGraz-AugasseGraz-St.-Veiter-StraßeThal
GRAZ-MARIATROSTGraz-MariatrostGraz-GeidorfGraz-Mariagrün
GRAZ-ST. PETERGraz-St. PeterGraz-LiebenauGraz-SchillerplatzHart bei GrazRaaba
GRAZ-STRASSGANGGraz-Kärtner-StraßeGraz-Alte PoststraßeGraz-PuntigamGraz-Straßganger-StraßeGraz-Wetzelsdorfer-StraßeSeiersbergSCS Seiersberg
GRÖBMINGGröbming
Aigen im EnnstalIrdningKleinsölkPruggernStainachStein an der EnnsTrautenfels
GROSS ST. FLORIAN-WETTMANNSTÄTTENGroß St. FlorianWettmannstätten
GROSSSTEINBACHGroßsteinbachGroßhartmannsdorf
GROSSWILFERS-DORFGroßwilfersdorfHainersdorfSöchau
HALBENRAIN-TIESCHENHalbenrainTieschen
HARTBERGHartbergSt. Johann in der HaideSchildbach
HATZENDORF-UNTERLAMMHatzendorfUnterlamm
HAUSMANNSTÄTTENHausmannstättenFernitzGössendorfVasoldsberg
HEILIGENKREUZ-KIRCHBACHKirchbach in der SteiermarkHeiligenkreuz am Waasen
HITZENDORFBankstelle HitzendorfBeratungscenter Hitzendorf
ILZIlzNestelbach im IlztalOttendorf
JUDENBURGJudenburg-HauptplatzJudenburg-BurggasseMöderbruggOberzeiringSt. Georgen ob JudenburgUnzmarkt
KAINDORFKaindorf
KIRCHBERG-EDELSBACHKirchberg an der RaabEdelsbach bei Feldbach
KNITTELFELDKnittelfeldGaalGroßlobmingKobenzSt. LorenzenSt. MareinSpielberg
LEIBNITZLeibnitzNeutillmitschWagna
LEOBEN-BRUCKKapfenbergBruck an der MurEisenerzHieflauLeobenNiklasdorfPerneggRadmerSt. Katharein an der LamingSt. Peter-FreiensteinTragößTrofaiachVordernberg
LEUTSCHACH-OBERHAAGOberhaagArnfelsLeutschach-Marburger StraßeLeutschach-SchloßbergSt. Johann im Saggautal
LIEBOCH-STAINZStainzLannachLiebochTobelbad
LIESINGTALMauternKalwangKammern im LiesingtalSt. Michael ob LeobenWald am Schoberpaß
LIEZENLiezenLassingSelzthalWeißenbach bei LiezenWörschach
LIGIST-ST. JOHANNLigistKrottendorf-GaisfeldSt. Johann ob Hohenburg
MARIAZELLERLANDMariazellGußwerkMitterbach am SeeWildalpen
MARKT HART-MANNSDORFMarkt Hartmannsdorf
MITTLERES MÜRZTALKrieglachAllerheiligen-MürzhofenKindbergMitterdorf-WartbergStanz im MürztalVeitsch
MOOSKIRCHEN-SÖDINGMooskirchenSöding
MURAUMurau-BundesstraßeKrakaudorfMurau-Anna-Neumann-StraßeRantenSt. Georgen ob MurauSt. LambrechtSchöderStadl an der Mur
MURECKMureckDeutsch GoritzGosdorfLichendorfMettersdorf am SaßbachSt. Peter am Otters-bach
NESTELBACH-ST. MAREIN-LASSNITZHÖHENestelbachSchemerlhöheLaßnitzhöheSt. Marein bei Graz
NEUMARKT-SCHEIFLINGNeumarktMühlenScheifling
NÖRDLICHE OSTSTEIERMARKGrafendorfEichbergLafnitzMönichwaldSt. Jakob im WaldeWaldbachWenigzell
OBDACH-WEISSKIRCHENObdachWeißkirchen
OBERES MÜRZTALMürzzuschlag-Grazer StraßeMürzzuschlag-StadtplatzKapellen an der MürzLangenwangNeuberg an der MürzSpital am Semmering
ÖBLARNÖblarnDonnersbachSt. Martin am Grimming
PALDAU-STUDENZEN-EICHKÖGLStudenzenPaldau
PASSAILPassailFladnitz-TeichalmGutenberg an der RaabklammSt. Kathrein am OffeneggSemriach
PISCHELSDORF-STUBENBERGPischelsdorfHirnsdorfStubenberg
PÖLLAU-VORAUPöllau-Raif feisenplatzPöllau-HauptplatzVorau
PÖLSTALFohnsdorfHohentauernPölsSt. Johann am TauernZeltweg
PREDING-HENGSBERG-ST. NIKOLAI/S.PredingHengsbergSt. Nikolai im Sausal
REIN-ST. BARTHOLOMÄ-STIWOLLSt. BartholomäReinStiwoll
RIEGERSBURG-BREITENFELDRiegersburgBreitenfeld
ST. GEORGEN AN DER STIEFINGSt. Georgen an der StiefingRagnitz
ST. LORENZEN IM MÜRZTALSt. Lorenzen im MürztalSt. Marein im Mürztal
ST. MARGARETHEN-SECKAUSt. Margarethen bei KnittelfeldSeckau
ST. RUPRECHT AN DER RAABSt. Ruprecht an der Raab
ST. STEFAN-JAGER-BERG-WOLFSBERGSt. Stefan im RosentalJagerbergWolfsberg im Schwarzautal
ST. STEFAN-KRAUBATHSt. Stefan ob LeobenKraubath
SCHILCHERLANDSt. Stefan ob StainzBad GamsSt. JosefWildbach
SCHLADMING-RAMSAU-HAUSSchladmingAich-AssachHaus im Ennstal Ramsau am Dachstein
SCHWANBERGSchwanberg
STALLHOFENStallhofenSödingberg
STEIRISCHES SALZKAMMERGUTBad MitterndorfBad AusseePichl-KainischTauplitz
STRADENStraden
STRASS-SPIELFELDStraßGabersdorfSt. Nikolai ob DraßlingSt. Veit am VogauSpielfeld
TEUFENBACH-OBERWÖLZ-ST. PETER A. K.TeufenbachMariahofNiederwölzOberwölzSt. Peter am KammersbergSchönberg-Lachtal
THERMENLANDSebersdorfBad WaltersdorfNeudau
TRIEBENTriebenGaishornRottenmann
TURNAU-AFLENZ-ETMISSLTurnauAflenz KurortEtmißl
UNTERPREM-STÄTTENUnterpremstättenDoblWundschuh
VOITSBERGVoitsbergBärnbachGeistthalKainach bei VoitsbergKöflachKremsModriachRosental an der KainachSt. Martin am Wöllmißberg
WEIZWeizHeilbrunnWeiz-Center Süd
WIESWiesPölfing-Brunn
WILDON-LEBRINGWildonAllerheiligen bei WildonLebringWeitendorf
OUR SOCIETY STILL RELIES ON
FOSSIL ENERGY SOURCES.
HOWEVER, THE TREND IS TOWARDS
RENEWABLE ENERGY. TRENDSETTER
SOLID SHOWS WHERE THE FUTURE
LIES.
62
2010 ANNUAL FINANCIAL
STATEMENTS OF RAIFFEISEN-
LANDESBANK STEIERMARK AG
64
ASSETS, BALANCE SHEET AS OF 31 DECEMBER 2010
EUR PREVIOUS YEAR IN THOUSAND EUR
1 Cash in hand and credit balance at central banks and postal giro offices 61,669,632.34 84,361
2Debt instruments of public authorities and bills permitted for refinancing with central bank
195,978,631.31 185,521
a) debt instruments of public authorities and similar securities
b) bills permitted for refinancing with central banks
195,978,631.31
0.00
185,521
0
3 Receivables from credit institutions 3,124,314,961.63 2,979,079
a) payable on demandb) other receivables
296,650,476.512,827,664,485.12
290,1262,688,953
4 Receivables from customers 3,193,320,717.88 3,166,393
5 Bonds and other fixed-interest-bearing securities 1,385,262,611.55 1,508,598
a) from public issuersb) from other issuersincluding: own bonds
0.001,385,262,611.55
53,656,423.54
3591,508,239
91,249
6 Shares and other non-fixed interest securities 255,880,900.58 94,676
7 Shareholdings 636,510,599.30 619,249
including: in credit institutions 15,404,856.92 14,155
8 Shares in affiliated companies 556,851,924.58 547,946
including: in credit institutions 111,222,000.00 133,357
9 Intangible fixed assets 452,686.79 683
10 Tangible assets 20,785,463.06 22,199
including: land and buildings used by the credit institution for its own activity 14,990,232.22 15,979
11Own stocks or shares, as well as shares in a controlling or majority holding company
0.00 0
including: par value 0.00 0
12 Other assets 125,777,170.93 177,105
13 Subscribed capital called in, but not paid in yet 0.00 0
14 Deferred expenses and accrued income 9,905,394.44 4,703
TOTAL ASSETS 9,566,710,694.39 9,390,517
65
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LIABILITIES, BALANCE SHEET AS OF 31 DECEMBER 2010
EUR PREVIOUS YEAR INTHOUSAND EUR
1 Liabilities to credit institutions 4,415,165,271.24 4,384,577
a) payable on demandb) with an agreed term or period of notice
1,559,594,153.702,855,571,117.54
1,552,0992,832,477
2 Liabilities to customers 1,519,973,409.28 1,538,637
a) Savings depositsincluding:
aa) payable on demandbb) with an agreed term or period
of noticeb) other liabilitiesincluding:
aa) payable on demandbb) with an agreed term or period
of notice
514,218,780.57
0.00
514,218,780.571,005,754,628.71
822,168,120.89
183,586,507.82
544,297
0
544,297994,339
792,462
201,877
3 Debts evidenced by certificates 2,566,731,539.66 2,513,178
a) debt securities in issueb) other debts evidenced by certificates
824,540,945.001,742,190,594.66
887,4711,625,707
4 Other liabilities 87,780,514.49 74,198
5 Deferred income and accrued expenses 4,199,479.01 3,340
6 Provisions 92,582,133.34 49,831
a) provisions for severance paymentsb) provisions for pensionsc) provisions for taxesd) other provisions
17,835,090.2215,055,922.76
311,788.0459,379,332.32
17,35914,500
54917,421
6a Fund for general banking risks 0.00 0
7 Subordinated liabilities 0.00 0
8 Supplementary capital 31,343,188.38 51,300
9 Subscribed capital 135,297,035.00 135,297
10 Capital reserves 409,248,887.39 371,748
a) appropriatedb) unappropriated
334,248,941.8574,999,945.54
334,24837,499
11 Retained earnings 192,113,240.85 158,366
a) legal reserveb) statutory reservesc) other reservesincluding: appropriated reserves, according to § 103 no. 12c of the Federal Banking Act (BWG; Federal Law Gazette 532/93), according to § 225 paragraph 5 of the Austrian Code of Enterprises (UGB)
0.000.00
192,113,240.85
8,306,975.36
0.00
00
158,366
8,306
0
12 Liability reserve according to § 23 para-graph 6 of the Federal Banking Act (BWG) 86,933,900.00 86,933
13 Balance sheet profit/loss 12,016,509.42 9,485
14 Untaxed reserves 13,325,586.33 13,620
a) valuation reserve on the basis of special depreciations
b) other untaxed reserves, including: aa), bb) investment allowance according to § 10 of the 1988 Income Tax Act (EStG 1988), cc), dd) transfer reserve according to § 12 of the 1988 Income Tax Act (EStG 1988)
13,325,586.330.00
13,6200
TOTAL LIABILITIES 9,566,710,694.39 9,390,517
66
ITEMS
BALANCE SHEET AS OF 31 DECEMBER 2010
EUR PREVIOUS YEAR INTHOUSAND EUR
ASSETS
1 Foreign assets 1,530,312,887.45 1,667,055
LIABILITIES
1 Contingent liabilities 308,917,603.03 283,453
including:a) acceptances and liabilities arising from
the endorsement of rediscounted billsb) liabilities arising out of guarantees and
assets pledged as collateral security
0.00
307,044,601.44
0
281,580
2 Credit risks 774,425,905.78 1,122,761
including: liabilities arising out of sale and repurchase transactions 0.00 0
3 Liabilities from trust transactions 0.00 0
4Eligible own funds according to § 23 paragraph 14 of the Federal Banking Act (BWG) 874,656,283.73 808,571
including: own funds according to § 23 paragraph 14 no. 7 of the Federal Banking Act (BWG) 15,704,000.00 10,476
5Required own funds according to § 22 paragraph 1 of the Federal Banking Act (BWG) 444,071,850.00 426,220
including: required own funds according to § 22 paragraph 1 no. 1 and 4 of the Federal Banking Act (BWG) 428,367,850.00 415,744
6 Foreign liabilities 1,134,051,885.23 1,032,918
7Hybrid capital according to § 24 paragraph 2 no. 5 and 6 of the Federal Banking Act (BWG) 0.00 0
67
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LAYOUT OF THE PROFIT AND
LOSS STATEMENT
LAYOUT OF THE PROFIT AND LOSS STATEMENT
EUR PREVIOUS YEAR INTHOUSAND EUR
1 Interest and similar income 188,696,003.51 220,105
including:from fixed-interest-bearing securities 48,037,626.45 44,482
2 Interest and similar expenses –136,063,261.79 –189,167
I NET INTEREST INCOME 52,632,741.72 30,938
3 Income from securities and shareholdings 60,349,455.36 97,876
a) income from shares, other holdings and non-fixed-interest securities
b) income from shareholdingsc) income from shares in affiliated
companies
4,149,501.5941,086,985.32
15,112,968.45
5,17339,489
53,213
4 Commission earnings 39,260,763.57 36,406
5 Commission expenses –14,110,672.08 –12,445
6 Income/expenses from financial transactions 6,639,570.64 8,436
7 Other operating income 42,074,832.83 42,672
II OPERATING INCOME 186,846,692.04 203,885
8 General administrative expenses –87,180,570.49 –87,067
a) personnel expenses including:
aa) salaries and wagesbb) expenses relating to statutory
social insurance contributions, payroll-related contributions, and compulsory contributions
cc) other social expensesdd) expenses relating to company
pension funds and pensions paidee) allocation to the pension reserveff) expenses relating to severance
payments and contributions to the company staff provision funds
b) other administrative expenses (operating expenses)
–54,102,867.28
–38,496,365.81
–9,951,442.66–1,047,155.01
–2,620,880.863,242.01
–1,990,264.95
–33,077,703.21
–53,111
–38,384
–9,905–1,026
–2,9141,010
–1,892
–33,955
68
EUR PREVIOUS YEAR INTHOUSAND EUR
9 Valuation allowances on assets in asset items 9 and 10 –2,865,612.73 –3,121
10 Other operating expenses –1,808,385.83 –1,594
III OPERATING EXPENSES –91,854,569.05 –91,783
IV OPERATING PROFITS 94,992,122.99 112,102
11/12
Balance from valuation allowances on receivables and allocations to provisions relating to contingent liabilities as well as income from the reversal of valuation allowances on receivables and from provisions relating to contingent liabilities and credit risks
–15,341,548.90 –69,033
13/14
Balance from valuation allowances on securities that are assessed like financial assets, as well as on shareholdings and shares in affiliated companies, as well as income from valuation allowances on securities that are assessed like financial assets, as well as on shareholdings and shares in affiliated companies
–34,415,847.96 5,080
V PROFIT FROM ORDINARY ACTIVITIES 45,234,726.13 37,987
15 Extraordinary income 0.00 0
including:withdrawals from the fund for general banking risks
0.00 0
16 Extraordinary expenses 0.00 0
including:allocations to the fund for general banking risks
0.00 0
17 Extraordinary profit or loss (subtotal from items 15 and 16) 0.00 0
18 Taxes on income and revenues –305,452.00 –242
19 Other taxes, unless shown in item 18 538,750.96 23
VI ANNUAL NET PROFIT/ANNUAL SHORTFALL 45,468,025.09 37,767
20 Changes in reserves –33,451,515.67 –28,282
including:allocation to liability reserverelease of liability reserve
0.000.00
00
VII ANNUAL PROFIT/ANNUAL LOSS 12,016,509.42 9,485
21 Profit/loss carried forward 0.00 0
VIII BALANCE SHEET PROFIT/BALANCE SHEET LOSS 12,016,509.42 9,485
STATEMENT OF ALL LEGAL
REPRESENTATIVES
We confirm to the best of our knowledge that the financial statements prepared in accordance with the
relevant accounting standards present a true and fair view of the company’s net assets, financial position
and earnings situation. The management report gives a true and fair view of the development and perfor-
mance of the business and position of the company, together with a description of the principal risks and
uncertainties the company faces.
Graz, 4 April 2011
The Managing Board:
CEO Markus MAIR – Chairman of the Managing Board
Friedrich LENGGER – Deputy Chairman of the Managing Board
Arndt HALLMANN – Member of the Managing Board
Johann JAUK – Member of the Managing Board
Martin JEINDL – Member of the Managing Board
DREAMS ARE THERE TO COME
TRUE. WE HELP YOU MAKE YOUR
DREAM A REALITY.
72
REPORT ON THE ANNUAL FINANCIAL STATEMENTSI have audited the attached annual financial statements of Raiffeisen-Landesbank Steiermark AG, Graz, together with the underlying accounting records, for the financial year from 1 January 2010 to 31 December 2010. These annual financial statements include the balance sheet as of 31 December 2010, the profit and loss statement for the financial year ending on 31 December 2010, and the notes.
RESPONSIBILITY OF THE LEGAL REPRESENTATIVES FOR THE ANNUAL FINANCIAL STATEMENTS AND THE UNDERLYING ACCOUNTING RECORDSThe accounting records as well as the preparation and contents of the financial statements are the responsibility of the company’s legal representatives. They shall present a true and fair view of the company’s net assets, its financial position and earnings situation pursuant to Austrian commercial and banking laws. This responsibility includes the design, implementation and maintenance of an internal control system, insofar as this is relevant to the preparation of the annual financial statements and the presentation of a true and fair view of the company’s net assets, its financial position and earnings situation, so that these statements are free of material misstatements, whether due to intentional or unintentional mistakes. It also includes choosing and applying suitable accounting and valuation methods and carrying out estimates that appear appropriate under the existing circumstances.
RESPONSIBILITY OF THE ANNUAL AUDITOR AND DESCRIPTION OF THE TYPE AND SCOPE OF THE LEGALLY REQUIRED AUDITMy responsibility is to express an opinion on these financial statements on the basis of my audit. I have performed my audit in accordance with the statutory regulations and professional auditing principles generally accepted in Austria. These standards require that I comply with the rules of the profession and plan and conduct the audit so as to obtain reasonable assurance that the financial statements are free from material misstatement.
The audit includes carrying out audit procedures in order to obtain audit evidence supporting the amounts and other disclosures contained in the financial statements. The choice of audit procedures depends on the conscientious discretion of the auditor, taking into consideration his/her estimation of the chance that a material misstatement has been made, whether due to intentional or unintentional mistakes. When estimating the level of this risk, the auditor takes the internal control system into consideration, insofar as it is of significance for preparing the annual financial statements and providing a true and fair view of the company‘s net assets, financial position and earnings situation, in order to determine the appropriate audit procedures under the circumstances. The auditor does not, however, give an opinion on the ef fectiveness of the company’s internal control system. An audit also includes evaluating the adequacy of the accounting and valuation policies used and the accounting estimates made by the legal representatives, as well as evaluating the overall presentation of the financial statements.
I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my audit opinion.
AUDIT OPINIONMy audit did not give rise to any objections. Based on the results of my audit, the annual financial statements, in my opinion, present fairly, in all material respects, a true and fair view of the net assets and financial position of the company as of 31 December 2010, and of its earnings situation for the financial year from 1 January 2010 to 31 December 2010 in accordance with the accounting standards generally accepted in Austria.
STATEMENTS ON THE MANAGEMENT REPORTAccording to the statutory regulations, it shall be determined whether the management report is consistent with the financial statements and whether the other disclosures made in the management report do not give rise to a false idea of the position of the company. The audit certif icate shall also contain a statement on whether the management report is consistent with the financial statements and whether the disclosures pursuant to § 243a of the Austrian Code of Enterprises (UGB) are accurate.
In my judgment, the management report is consistent with the financial statements. The disclosures pursuant to § 243a of the Austrian Code of Enterprises (UGB) are accurate.
Vienna, 4 April 2011
Auditor appointed by the Austrian Raif feisen Association:Christian LOICHT – Chartered Accountant
These financial statements containing my audit certif icate may only be published or disseminated in the version I audited. For dif fering versions (e.g. abridged versions or translations into foreign languages) the regulations of § 281 paragraph 2 of the Austrian Code of Enterprises (UGB) apply.
AUDIT CERTIFICATE
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REPORT ON THE ANNUAL FINANCIAL STATEMENTSWe have audited the attached annual financial statements of Raiffeisen-Landesbank Steiermark AG, Graz, together with the underlying accounting records, for the financial year from 1 January 2010 to 31 December 2010. These annual financial statements include the balance sheet as of 31 December 2010, the profit and loss statement for the financial year ending on 31 December 2010, and the notes.
RESPONSIBILITY OF THE LEGAL REPRESENTATIVES FOR THE ANNUAL FINANCIAL STATEMENTS AND THE UNDERLYING ACCOUNTING RECORDSThe accounting records as well as the preparation of the financial statements are the responsibility of the company’s legal representatives. They shall present a true and fair view of the company’s net assets, its financial position and earnings situation pursuant to Austrian commercial and banking laws. This responsibility includes the design, implementation and maintenance of an internal control system, insofar as this is relevant to the preparation of the annual financial statements and the presentation of a true and fair view of the company’s net assets, its financial position and earnings situation, so that these statements are free of material misstatements, whether due to intentional or unintentional mistakes. It also includes choosing and applying suitable accounting and valuation methods and carrying out estimates that appear appropriate under the existing circumstances.
RESPONSIBILITY OF THE ANNUAL AUDITOR AND DESCRIPTION OF THE TYPE AND SCOPE OF THE LEGALLY REQUIRED AUDITOur responsibility is to express an opinion on these financial statements on the basis of our audit. We have performed our audit in accordance with the statutory regulations and professional auditing principles generally accepted in Austria. These standards require that we comply with the rules of the profession and plan and conduct the audit so as to obtain reasonable assurance that the financial statements are free from material misstatement.
The audit includes carrying out audit procedures in order to obtain audit evidence supporting the amounts and other disclosures contained in the financial statements. The choice of audit procedures depends on the conscientious discretion of the auditor, taking into consideration his/her estimation of the chance that a material misstatement has been made, whether due to intentional or unintentional mistakes. When estimating the level of this risk, the auditor takes the internal control system into consideration, insofar as it is of significance for preparing the annual financial statements and providing a true and fair view of the company‘s net assets, financial position and earnings situation, in order to determine the appropriate audit procedures under the circumstances. The auditor does not, however, give an opinion on the ef fectiveness of the company’s internal control system. An audit also includes evaluating the adequacy of the accounting and valuation policies used and the accounting estimates made by the legal representatives, as well as evaluating the overall presentation of the financial statements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.
AUDIT OPINIONOur audit did not give rise to any objections. Based on the results of our audit, the annual financial statements, in our opinion, present fairly, in all material respects, a true and fair view of the net assets and financial position of the company as of 31 December 2010, and of its earnings situation for the financial year from 1 January 2010 to 31 December 2010 in accordance with the accounting standards generally accepted in Austria.
STATEMENTS ON THE MANAGEMENT REPORTAccording to the statutory regulations, it shall be determined whether the management report is consistent with the financial statements and whether the other disclosures made in the management report do not give rise to a false idea of the position of the company. The audit certif icate shall also contain a statement on whether the management report is consistent with the financial statements and whether the disclosures pursuant to § 243a paragraph 2 of the Austrian Code of Enterprises (UGB) are accurate.
In our judgment, the management report is consistent with the financial statements.
The disclosures pursuant to § 243a paragraph 2 of the Austrian Code of Enterprises (UGB) are accurate.
Linz, 4 April 2011
KPMG Austria GmbHWirtschaftsprüfungs- und Steuerberatungsgesellschaft
Ulrich PAWLOWSKI – Chartered AccountantErnst PICHLER – Chartered Accountant
AUDIT CERTIFICATE
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RAIFFEISEN-LANDESBANK
STEIERMARK AG
ESTABLISHED IN 1927
Head office for the Province of Styria, credit and financing institution as well as service provider
and information centre of the Raiffeisen Banking Group Styria
OFFICES
8010 Graz, Kaiserfeldgasse 5–7
Phone: +43 316/80 36-0, Fax: +43 316/80 36-30 89
8074 Graz-Raaba, Raif feisen-Platz 1
Phone: +43 316/40 02-0, Fax: +43 316/40 02-87 02
POSTAL ADDRESS
Postfach 847, 8011 Graz
E-Mail: [email protected] feisen.at
www.raif feisen.at/rlb-steiermark
Bank sort code 38000
S.W.I.F.T. code RZSTAT2G
PUBLISHED AND DISTRIBUTED BY: Raif feisen-Landesbank Steiermark AG, responsible for the content: Management of the Raiffeisen-Landesbank Steiermark AG, Kaiserfeldgasse 5–7, 8010 Graz, CONCEPT: MADISON Werbeagentur, PHOTOS: Hermann Burgstaller and Raiffeisen-Landesbank Steiermark AG, ENGLISH TRANSLATION BY: www.kraus-translation.at, PRINTED BY: MEDIENFABRIK GRAZ GMBH
NOTES:
NOTES:
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WHAT DOES DEVELOPMENT MEAN?
