Date post: | 15-Jul-2015 |
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Recruiting & HR |
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71% of executives rank employee
engagement as very important to achieving organisational success
24% of the same executives said their employees were highly engaged.
Engaged employees make better decisionsbecause they understand more
2 Engaged employees are more productivebecause they like or love what they are doing
3 Engaged employees innovate morebecause they want their organisation to succeed
1
Does my customer love
me?
But now the best companies with the
most ambition or the toughest markets, they’re asking this
Dharmesh Shah Co-founder of Hubspot @dharmesh
This smart guy coined his own word, and a whole business around it. “Delightion”
Delightion - noun
A feeling of strong happiness or satisfaction, to the point that you rave about the provider of the event that
led to that feeling
And this is urgent because in an increasing social word, our customers have more power than ever before.
technology enables business to move faster the internet drives business speed
faster pace means increased innovation increased innovation means tougher competition
Engagement is a choice Once an organisation has chosen
engagement it can inspire and influence it’s people to choose engagement too.
you can’t engage people in your business and purpose by giving them life insurance, medical insurance or stuffing them with any other bonus, perk or bribe.
Open & Honest Communication
Pay & Benefits
Purpose, Meaning and Values
Wellbeing
L&D
Leadership Management
Recognition
Job Design
Pay & Benefits
Wellbeing
Workspace
With case studies from McKinsey to McDonalds,The Engagement Bridge is published by Wiley in fall 2016