EMS Software

John Fitzgerald – Product Marketing

June Release of EMS SoftwareAkshay Mahajan – Product Management

Billie Hawkins – Solution Engineer

© 2016 EMS Software, LLC2

Housekeeping Items

• Attendee lines muted

• Questions via Q&A box

• Recordings will be emailed to attendees on Friday, June 17

© 2016 EMS Software, LLC3

Overview

• Changing Nature of Work

• Introducing the June Release

• Technical Specs

• Upgrade Considerations

• Special Offer for EMS Live!

• Q&A

© 2016 EMS Software, LLC4

Getting The Right Space, Faster.

• The way that we work and learn has changed

• Organizations are reinventing the way they provide spaces for their users

• Everyday users need to use those spaces to get things done with minimal obstacles

© 2016 EMS Software, LLC5

What We’ve Heard From You• Finding the right space to meet or work is unproductive

• Takes too long – I know the room I want…I just want to book it quickly

• Difficult to find a space to book

• Challenging to figure out where the space is located

• Users struggle to schedule a space when “on-the-go”

• Need to book, check in, cancel, or end bookings via mobile devices

• Outlook works well for scheduling time and people, but falls short when it comes to more complex reservations, especially recurring

EMS Software – Our 2016 Releases

Greatest breadth & depth of functionality

EXPERT USERS

Fastest & easiest way to schedule a meeting

EVERYDAY USERS

Increase Productivity Reduce Costs Attract & Retain People Differentiate Brand

TOP-REQUESTED ENHANCEMENTSJanuary 2016

IMPROVED USER EXPERIENCEJune 2016

© 2016 EMS Software, LLC7

What’s New in the June Release

New Web App“All My Meetings”

New Mobile App“On-the-go”

Updated EMS for Outlook“Outlook, but better”

INTRODUCING THE NEW MOBILE APP

On-the-Go Scheduling with Mobile

• Simple – Enable users who "just need to schedule”• Schedule their meetings, rooms, and workspaces • Find, book, and check in to a space

• Insightful – Check-in activity provides insight • Keep your inventory up-to-date• Track how space is being used over time to inform space planning• Enforce business rules (proximity to space, timeframe, frequency)

• Secure – Your spaces, your users• Authentication options ensure that the right users are accessing the scheduling

app to book space

On-the-Go Scheduling with the Mobile App

• Focused on enabling users to book unmanaged spaces

• Check-in done by swiping or QR Code• Check-in includes geo-fencing within

certain range of a building• Supports authentication and 2-factor

authentication• Available for iOS and Android via public

app stores and private deployments

DEMO MOBILE APP

EMS FOR MICROSOFT® OUTLOOK ENHANCEMENTS

Streamlined Scheduling with EMS for Outlook

• Updated user experience• Seamlessly book and change basic

meetings• Easily book multiple rooms if no single

room is available for all occurrences• Using business rules in Web Process

Templates

• Supports reservations with service orders, UDFs, billing info, etc.

• Applicable for the unmanaged space use case where no approvals are required

DEMO EMS FOR MICROSOFT OUTLOOK

NEW WEB APP

Streamlined Scheduling with the Redesigned Web App

• New, intuitive user interface • Faster and easier way to check

availability and schedule• New single view of meetings

where users can visualize all of their bookings on a single screen

• Mobile-responsive design for key functions

DEMO WEB APP

UPGRADE CONSIDERATIONS

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Upgrade Considerations

• Must upgrade to June release to access any new feature

• Upgrades included with current maintenance

• New Web UI improvements mitigate the need for extensive customizations in Virtual EMS

• Upgrade details will be communicated in documentation

• Upgrade requires planning and testing• Consider re-configuration, review of customizations, etc.

• Can be done in-house or with Professional Services

* Important Reminder: Web Client is no longer available effective with the January release

© 2016 EMS Software, LLC20

Professional Services Upgrade Packages

• Upgrade and validate test environment

• Document all upgrade components

• Deliver use cases for testing and validation

• Upgrade the production EMS environment

Package #1 Package #2

• All services included in Package #1

• Present four new feature review sessions outlining benefits and recommendations

• Deliver one end user training video or quick reference guide specific to your implementation

Package #3

• Review existing configuration, workflow design and business use of EMS

• Recommend updates to streamline configuration and workflow

• Execute upgrade, review new features and create custom training materials

Professional: $2,500Enterprise, Workplace, or

Campus: $4,500

Professional: $4,500Enterprise, Workplace, or

Campus: $8,500Call for quote

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Licensing – June Release

• Current license holders of Virtual EMS are entitled to the new Mobile App and Web App

• Current license holders of EMS for Outlook are entitled to the Outlook enhancements

• Upgrades included with current maintenance

SYSTEM REQUIREMENTS FOR UPGRADE

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Which Modules are Being Updated?

Module V44.1Database ü

Desktop Client üEMS for Outlook ü

Web App New

Mobile App New

API/Advanced API ü*

All other applications ü*

*Minor Enhancements only

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Key Changes for Tech Specs

• Removed support for Internet Explorer 8, 9, and 10• Added support for Microsoft EdgeWeb App

• Supported on Android 4.4, 5, 6 and iOS 8.x, 9.x Mobile App

• Removed support for Outlook 2007• Added support for Outlook 2016EMS for Outlook

• Removed support for Exchange 2007• Added support for Exchange 2016Exchange

Note – .NET Version 4.6.1 required for some components – please see product documentation

© 2016 EMS Software, LLC25

General Availability and Tech Support

• Available June 30, 2016

• Software download from www.emssoftware.com/support

• Support will notify all customers with current Maintenance when the software is available via email

• Technical documentation will be available concurrent with the general availability in the Knowledge Base

© 2016 EMS Software, LLC26

Account Questions

• Contact your Account Manager with questions

• If you need your Account Manager’s contact information• Complete the Contact Us form at https://

www.emssoftware.com/company/contact

• For the Type of Question field, select “Account Manager”

• Provide some details in the Message field

• Your Account Manager will follow-up within 2 business days

© 2016 EMS Software, LLC27

© 2016 EMS Software, LLC28

Sessions to check out at EMS Live!

• New Features Sessions• What’s New in EMS for Outlook

• What’s New in the Mobile App

• What’s New in the Web App

• Other Sessions of Note• Upgrade Considerations for the June Release

• Hands-on experience with the June release

• EMS Cloud Hosted Solution

© 2016 EMS Software, LLC29

EMS Live!

• Webinar attendees receive $200 discount off a new conference registration• Discount Code emailed by June 17

• Discount expires July 1, 2016

• Winners of the free conference pass drawing will be notified by June 17

Rules: To qualify, must have attended live webinar. Applies to new registrations only; not retroactive.

QUESTIONS?