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Denise Swett - Foothill College Associate Vice President, Middlefield Campus & Community Programs
CTE/Tech Prep/SB-70 GrantsProfessional DevelopmentCareer & College ConnectionsNoncredit Division
Valerie Kisiel – Innovative Educators
Online professional developmentOn-Demand Student Success WorkshopsOnline advisor in addition to IE workCombined, IE staff has over 45 years of experienceWorking to improve services to students for the past 10 years
Who?
1.Are you?
• Student Services• Academic Services• Faculty• Other
2.Do you offer online advising, counseling or tutoring sessions?
3.Do you currently offer 24/7 online resources or services for students?
Who is out there?
What are the goals for today?
1. Think outside of the box
2. Do more with less
3. Restructure the way we serve students
Online Education & Services
Online enrollment increased by what percentage from 2001-2009?
A. 50%
B. 75%
C. 543%
D. 832% (US News & World Report, Sept. 2010
http://www.usnews.com/education/online-education/articles/2010/09/22/online-degrees-learn-more-before-you-enroll
1. Most people want information online
Convenience is king
Non-Traditional StudentsWhat percentage of today’s students are considered non-traditional?
A. 35%
B. 45%
C. 75%
D. 85%
http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/FutureofHigherEducation/199391
2. Outside Commitment Overload
Multi-Tasking is a must!
Doing More with Less
More Students + Less $$$ =
Doing More with Less
http://broadcast.dcollege.net/drexel/published/500/568/3W/bH/568_18337_214010.m4v
3. Times have changed
Old School
New School
3 things that are clear to us
1. Most people want information online • Convenience is king
2. Outside Commitment Overload • Multi-Tasking is a must
3. Times have changed• Old School – New School
Solutions
• Podcasts/Vodcasts
• Online Student & College Services
• Web Conferencing
• On-Demand Videos
Social Networking - Ning
DEFINITION A podcast is a series of audio or video
digital-media files which is distributed over the Internet by syndicated download, through
Web feeds, to portable media players and personal computers. ~ Wikipedia
Podcasts/Vodcasts
UsesInstructional
LectureTest ReviewGradingSupplemental information
TutoringLots of free tutoring podcasts
Language example
AdvisingFaculty member talk about programCourse descriptionsRegistration steps
Exampleshttp://www.itunes.emory.edu/index.html
http://itunes.apple.com/us/itunes-u/student-services/id390961657
http://itunes.stanford.edu/
Social Networking - Ning
Is this the best delivery option for the content?
People to include in the discussion
Cost Software needed How to make it happen Marketing
Implementation
Steps to Implementation
Online Student Services
GOOD PRACTICESFast access to information
Accurate and current informationStudent friendly site design and navigation
ADVANTAGESAvailable 24/7: repeatableWatch with parents/family
Can be available in multiple languages
CHALLENGESLack of “personal touch”
Not all students have computer access or skills
What is Online Service?
Social Networking - Ning
HOW DO WE USE IT?Career CenterCounselingFinancial AidOutreachCTE/VocationalClassroomParent Programs
Uses
Social Networking - Ning
• Instant Response– https://foothill.intelliresponse.com/students/
•Advising– http://www.frontrange.edu/onlineadvising /– http://www.alamo.edu/sac/csd/olac/
•Chat– http://www.zazachat.com/news.aspx?newsid=23
– http://solutions.liveperson.com/customers/uno/overview.asp
– http://b27.cc.trincoll.edu/weblogs/sta/2010/10/moodle_chat.html
Examples
Social Networking - Ning
Is this the best delivery option for the content?
People to include in the discussion
Cost Software needed How to make it happen Marketing
Implementation
Steps to Implementation
Social Networking - Ning
DEFINITIONWeb conferencing is used to conduct
live meetings, training, or presentations via the Internet.
EXAMPLESWebex, NetMeeting, Yugma (free),
Adobe Connect, Elluminate
Web Conferencing
Uses•Student Services
•Orientation•Live online orientation•Parent orientations •Get Started Sessions•Advising, Financial Aid and Career•Synchronous online advising
•Instructional•Online course/lectures•Online, synchronous office hours
•Instructional Support•Online presentations – supplemental instruction•Online Tutoring
•Example - http://www.studentaffairs.duke.edu/nsfp/programs-services/sts
Social Networking - Ning
Is this the best delivery option for the content?
People to include in the discussion
Cost Software needed How to make it happen Marketing
Implementation
Steps to Implementation
DEFINITIONThe ability to deliver a movie or other
video program to an individual Web browser or television whenever the
user requests it.
On-Demand Videos
Instructional 1 minute paper, borrowing money, endless videos on YouTube
MotivationalSearch for inspirational speakers and stories
TED: http://www.ted.com/talks/richard_st_john_s_8_secrets_of_success.html
Student Success/SupportFYE, Learning Center, Tutoring, Student Life, Supplemental InstructionStudentLingo - https://www.innovativeeducators.org/retention_s/77.htm
Examples
YouTube – www.YouTube.com Common Craft - http://www.commoncraft.com/TED: http://www.ted.com/StudentLingo - https://www.innovativeeducators.org/retention_s/77.htm
Uses
Online ExplanationsCommon Craft
http://www.commoncraft.com/borrowing-money
TED
http://www.ted.com/talks/lang/eng/richard_st_john_s_8_secrets_of_success.html
StudentLingo On-Demand Student Success/Support Workshops
Interactive video-based workshops, action plans & valuable resources
Maximize Your College ExperienceWhat Makes a Successful StudentExploring Careers & Choose a MajorMastering the InterviewingResume Writing
Time Management Conquering Procrastination Financial Literacy Stress Management Financial Aid Basics
Discover Your Learning StyleStudy Tips & Note-TakingTest Anxiety and Test-Taking SkillsAvoiding Plagiarism
Topics
Academic & Career Exploration
Personal Management
Learning to Learn
Goals of SLGOAL = Help students achieve their academic, personal and career goals
GOAL = Help students be more prepared for appointments
GOAL = Allow counselors and tutors to spend quality time with students.
GOAL = Give faculty access to workshops to use in or outside of class
GOAL = Provide useful information to all students 24/7
Demo
http://studentlingo.articulate-online.com/5124916650
Action Plans
Topics
Engaging Activities
Topics
Spanish Version
Advisors and Career Counselors First Year Experience Orientation Online Learning Learning Centers/Student Success
Programs Tutoring Programs Faculty Parent’s Programs
.
Uses
www.StudentLingo.com
+Your Access Code
More Information: www.innovativeeducators.comemail: [email protected]
or phone: 1.303-775-6004
How does it work?
Feedback from Faculty
Thanks for sending me the link to the Student Lingo Workshops. I used the Resume Writing
and Cover Letters with my class and thought it was excellent.
Are there more Student Lingo workshops available for faculty to use in our classes? The students really got a lot of great information
from the Interviewing workshop.
Feedback from StaffI watched the "Choosing a Major" workshop andloved it! This is exactly what Karen, James, and
I have been working on for the last year. Nothaving the technical know how, our presentation
does not look or sound as great as this.
We love the videos! We have used them with students who are on probation/suspension. We have given them to our professors teaching our
first year experience classes. The responses have been very positive. Please let us know if
you develop any new titles.
Student FeedbackOverall the workshop was very helpful, but the most important thing I learned it today was know how pay
attention and assess my study skills which help me relax and relieve the anxiety.
I rate her presentation as an excellent because the examples she gave were from students. She also discussed the most important issues the student may face that hinder
him/her from focusing and loosing academic progress.
Overall all the strategies discussed in the workshop are very helpful. The most helpful and beneficial strategy is cognitive
restructuring. Turning something into a positive by self-reflection.
ProblemsStudents don’t attend student success workshops,
because they cannot make it to campus or they don’t think they will use the information. They
need the information when they need it.
Students miss critical class lectures due to absences.
I need to provide data to the administration showing that students need online on-demand
services.
SolutionsACCESSIBLE
Access the site 24/7. Just in time training. Example: a student is taking a test the next day and needs multiple
choice strategies. Students access the workshop from home preparing for the test.
ENGAGINGInteractive and effective presentations, action plans and
resources. All workshops are practical and can be applied immediately.
COST EFFECTIVEServe students (incoming and current), faculty, staff and
parents for one low price. We do the work for you! TRACKABLE
We can run monthly reports for you so you know how many students are viewing each workshop.
Next StepsBrainstorming other versions geared
toward specific student populations• Veterans• First Generation• Adults• Online Learner• Parents
To learn more about StudentLingo, go to www.innovativeeducators.org
and click on Test Drive StudentLingo.
Next Steps• Identify 3 tools you can use to improve online
student support
• Determine which departments on campus would benefit from the tools discussed
• Develop a plan for implementation• Find out what students want – survey or
just ask• Create a task force• Cost• Staff time• Technology support involved in
implementation
Social Networking - Ning
Is this the best delivery option for the content?
People to include in the discussion
Cost Software needed How to make it happen Marketing
Implementation
Steps to Implementation
Questions
Contact Info
Denise Swett, Ed.D.Associate Vice President,
Middlefield Campus & Community ProgramsFoothill College, CA
Valerie KisielInnovative Educators