Why are we here today?Today’s event will be part of a series of

engagement that informs our business plan from 2012 onwards

Plan our future together and make sure we are meeting the priorities of disabled people

Celebrate our achievements over the last year

Raise awareness of some of the external and internal factors that may impact on our service provision

About Richmond AIDWe work with over 2000 clients per year and

last year had over 50,000 web hits. We work with people of all ages and all disabilities

Last year we focused on strengthening our internal services and improving some of the things we do

This year we are looking building on what we are good at, looking at gaps in services, involving our service users

Our Successes Successes Highlights

Sustaining and improving our services

Supporting more people and created good internal efficiencies e.g, new website, database, IT and server, changes to DAAC

Creating a good evidence base e.g client profiling,

Evaluating our services, customer surveys

Deaf Access to Health Services consultation

Consultation responses e.g. DLA response

Start of our Community Involvement Group

Job ClubChildren and Families

serviceWorking Age Disability

Profile Inclusion London

Influencing factorsInternal External

Value for Money and efficiencies

Securing premisesExtending our reach

client groups and geographically

Partnerships and Collaborating

Person centred approach

Financial climate & greater competition for funding

Welfare Reform & greater demand for services

PersonalisationCommissioningUncertainty around the

future of the DAAC

Local Benefit change impactsHousing Benefit Cap• Over the 12 month period April 2011 to March 2012 820

vulnerable households would face rent shortfalls as a result of changing LHA rates. Of these 546 (67%) would be facing shortfalls in excess of £20 per week

• This includes 108 older people, 64 households with disabilities and 374 households with children who face shortfalls of more than £20 per week.

Incapacity Benefit to ESA

ESA & IB

Job Seekers 27%

Lone Parent

Carer

Other

Personalisation‘The Government’s word for the new way of organising public services. Everyone who uses support should have choice and control over that support.

As the name suggests ‘personalisation’ is primarily concerned with how to design support arrangements so they are more personal - which means they need to fit the person, to be suitable for them and to give that person as much control over their support as they wish to have.’

Locally recipients of social care have been moved on to Personal Budgets or Direct Payments which mean that people have more control over how they choose their care.

Exploring new service areasAdvocacy Employment and job clubs, trainingHealth & well-beingTelephone BefriendingBrokerageInvolvement/engagement workTimebanking Social Activities

Ensuring all disabled people have access to our services

Working across all disabilitiesChildren and FamiliesTransitionYoung AdultsEthnic Minority Groups

Diversifying our funding

Consultancy Seeking new fundersCharging for some servicesSocial EnterpriseWorking in other boroughsPartnerships/collaboration

Useful documentsDemos report: DESTINATION UNKNOWN: SPRING 2011 ‘Tracking the lives of disabled families through the cuts…’

State of the nation report: poverty, worklessness and welfare dependency in the UK Feb 2011

Comprehensive Spending Review and disabled people: a brutal attack on equality, Inclusion London, Oct 2010

PERSONAL BEST: Personal budgets will revolutionise social care delivery, but only if local authorities are fully prepared…”, DEMOS 2010

Consultation Response: Disability Living Allowance reform, NAWRA, February 2011

Any Questions?