PRESENTED BY Tim Hagen – Progress Coaching

Progress Coaching

Why Coaching Works

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06

09 03

1. What to Do2. What To Say

Real Reasons

No Time to Coach!

False Reason

What We Know About Managers & Leaders

1. Direct Coaching2. Supplemental 3. Influencers and Motivators

Real Reasons

3 I

Types of Coaching

Key Aspects of Coaching

Agenda

1. How do we confirm people are spending time on it - we know we "should do it" but time is always a problem.

2. Deliverables and deadlines interfere with coaching time.

3. Strategies to integrate this into your culture and your day to day regime. Move it from "talking" to "doing".

4. Also hitting Coaching styles for production vs non-production groups.

5. Different types of goals and outcomes when they have hard goals (sales) versus qualitative (member service)

6. Your Challenges

Staying ON Target

Effort Progress Results

1. First Conversation A. Learning Project B. Discussion C. Activity (K or S) D. Learning Project

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Staying ON Target

Coac

hing Executive Team

VP / Director Level

Manager Level

KNOWLEDGE Teach It

SKILL Practice IT

BEHAVIORALDo IT With Confidence

TRACKING

Strategy: What To Coach To?

Simple Reporting: Individually & Organizationally

#1: Skill Development

Determine the reasons that justify the coaching investment.

Actual IdealGAP

The gap between the actual and ideal skills tells what coaching is necessary.

Independent

Collaborative

Do Managers Know Each Employee’s Motivation

Intrinsic

Extrinsic

#2: What Motivates Your Employee

#3: The Manager Challenge: Time

The plan outlines training requirements, activities and resources such as:

Hire

Reports

Actual Work Production

Meetings

Coaching

Budgets

Content

Reviews

Coaching to Upselling

1:1 Coaching (4 Step Process:

Supplemental Coaching

Coaching Influencers

Coaching to Attitude

1:1 Coaching (4 Step Process)

Supplemental Coaching

Coaching Influencers

#4: Career Development Conversations

A process of Awareness and Commitment

• Leadership Skills

Current

• Time Management• Product Knowledge• Teamwork

• Discussions• Role play• Games

Actions Desired

#5: Drive Performance Through Coaching

Determine if the coaching objectives were achieved.

1. Knowledge

2. Skill

3. Development

4 AREAS TO EVALUATE: Manager Scorecards

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2

3

4

1. Retention2. Promotions3. Recruiting Dollars

Increase or Decrease4. Engagement Scores

W62 N244 Washington Avenue, Suite A30Cedarburg, WI 53012

Tel: 262-377-5655Cell: 262-227-8563

Facebook: www.facebook.com/sales.progress.1Website: www.ProgressCoachingLeader.com Email: tim@progresscoachingleader.com

INFORMATIONCONTACT

Learn about our Training System for Manager Coaching: click here