Date post: | 12-Apr-2017 |
Category: |
Retail |
Upload: | duval-union-consulting |
View: | 535 times |
Download: | 1 times |
Hi, I’m Jo Caudron Active in digital since 1993
Internet entrepreneur involved in 20+ start-ups. Founding Partner of Duval Union Consulting.
We are business consultants for a transforming world
@jcaudron
• we are a digital and innovative marketing consulting company
• founded in 2009 as Dearmedia, now the nucleus of the Duval Union ecosystem
• we work for large European clients
• we have a strong vision on the impact of digital and act accordingly
• we are advisors, writers, coaches and entrepreneurs
Long term strategy
Short term strategy
Fixing the basics
@jcaudron
Waves of Digital Disruption
1995+ Music Photography Video Rental …
2005+ Print Media TV Travel Real-Estate HR …
2015+ Finance Healthcare Automotive Real-Estate Retail Education Telco …
2020+ All Safe havens will be subject to digital disruption …
Evolution in digital retail
First generationLow logistic complexity
Second generationSolving more complex user problems
Evolution in digital retail
First generationLow logistic complexity
Second generationSolving more complex user problems
Third generationHigh logistic complexity
Amazon = online store
Builds the best online
infrastructure
“invents” the commercial
cloud
disrupts the entire storage
and server industry
We know this
> > >
Amazon = online fresh
food
Builds the best distribution
infrastructure
“invents” the commercial
“fresh cloud”
disrupts the entire distribution
and food retail
Now, imagine this…
> > >
When your favorite fresh food can be delivered in 30 minutes,
exactly when you want it customers will expect the same from
Torfs Makro Vanden Borre Coolblue
Gamma Bol.com … you?
IMPACT ANALYSIS NORTH STAR
VISION OF YOUR FUTURE
TRANSFORMATION STRATEGY
ROADMAP
DIGITAL LEADERSHIP & CAPABILITIES ASSESS
TEAMSTRAIN & COACH
ROLL-OUT DIGITAL OFFICE
SET-UP AND ROLL-OUT
CHANNEL STRATEGY
POLICY & GOVERNANCE RUN
RUN DIGITAL OFFICE
CUSTOMER ENGAGEMENT
CHANNELS
REQUIREMENTSPARTNER
SELECTION
PLATFORM DESIGN
RFP CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/PRODUCT DESIGN TRADITIONAL
BUSINESS MODELPROJECT KICK-OFF
RUN PROGRAM/DEVISION/…
START-UP BUSINESS
START-UP BUSINESS MODEL
START-UP KICK-OFF (FUNDING, INCUBATION)
RUN START-UP (COACHING,
ADVICE)
TRADITIONAL BUSINESS
TRANSFORMATION STRATEGY
SCAN MARKET TRENDS & INTERNAL DIGITAL
READINESS