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Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Date post: 25-Jun-2015
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5 Reasons I may not engage with you as a consumer or fan on social media, and how to improve your social engagement. The presentation audience was nonprofits, but there are good takeaways for for-profit organizations too.
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Why I don’t “Like” You Strategies and Tactics for Successful Social Engagement Jennifer McNabb Social Marketing Manager @Jmc409
Transcript
Page 1: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Why I don’t “Like” YouStrategies and Tactics for Successful Social Engagement

Jennifer McNabbSocial Marketing Manager@Jmc409

Page 2: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Your social should be….

Providing content that resonates

Fueling engagement

Converting!

Page 3: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement
Page 4: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

5 reasons

Page 5: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Don’

t

You’re not providing content that resonates.

Page 6: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Pay attention to the new

Facebook metrics like virality, impressions, and engaged

users to see what content is most relevant to your

audience.

Page 7: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement
Page 8: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Don’

t

The content you provide is not dynamic.

Page 9: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Images and videos often speak louder than words. Illustrate the work you do in a way that

resonates with your audience.

Page 10: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

If you can make your images shareable and relevant, you’ll fuel even more engagement.

Page 11: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Make sure you are posting multimedia with your

content as often as you can.

Page 12: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Don’

t

You forget to share relevant news and updates.

Page 13: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Have a social editorial calendar to help you

remember to post interesting content that is

happening in your organization.

Page 14: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

You plan ahead for email, direct mail and your website content – social shouldn’t be any

different.

Page 15: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Don’

t

You’re not giving me opportunities to get involved locally where I care the most.

Page 16: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Your fans like you for a reason – tell them how they can help when it matters most.

Page 17: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

If it makes sense, have a distributed local presence on different Facebook pages. Or language or geo-

target when possible.

Page 18: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Don’

t

You haven’t embraced Timeline as well as other brands and organizations have.

Page 19: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Make sure you are optimizing your cover photo, highlighting

posts, pinning, and adding milestones to tell your organization’s story.

Page 20: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

I mean really, who can resist these faces?

Page 21: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Highlight and pin timely, relevant activities to remind your community of the impact you are making.

Page 22: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

The US Air Force and Army share milestones from their history to remind the country of major

accomplishments.

Page 23: Why I don't "Like" You: Strategies and Tactics for Successful Social Engagement

Takeaways for Nonprofits

Relevant content is your secret weapon.

Engagement is your best friend.

Conversion is your end goal… whatever that may mean for you.


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