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WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 1 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
� Revision History Log for this Working Instruction �
Version #
Description of Changes Modified By Effective Date
1.0 First Draft Ooi Wei Sia 14-01-2011
1.11.121. Add in Qlikview Module Security Ooi Wei Sia 23-02-2011
1.11.321. Amended the URL and updated the instruction images Tang Wai Mun 01-04-2011
1.11.321. Added item 5.0 Work Instruction to uninstall previous QlikView IE PlugIn and reinstall latest QlikView IE Plugin version for QV 10 SR2 (Version: 10.00.8935.7)
Tang Wai Mun 25-07-2011
.1 1.31.4 Added instruction no.6 in item 5.0 Work Instruction to uninstall previous QlikView IE PlugIn and reinstall latest QlikView IE Plugin version for QV 10 SR2 (Version: 10.00.8935.7)
Tang Wai Mun 04-08-2011
� Distribution List �
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� Reference Documents�
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� Authorization Signature �
Name Title Signature Date
Prepared by: OOooii WWeeii SSiiaa IITT SSppeecciiaalliisstt 1144--0011--22001111
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 2 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
� Authorization Signature �
Name Title Signature Date
Approved by:
1.0 Purpose of the Working Instruction (WI) Template This template is designed to provide the steps on how to install the Qlikview IE Plugin Client. This is a mandatory step. This installation only needs to be installed one time. The IE Plug-in client which runs in the Microsoft® Internet Explorer, offers a web based environment, while delivering a far richer user experience. The IE Plug-in gives a near pixel perfect reproduction of the QlikView application over the web. The plug-in also offers advanced features such as scroll bars, graphical selection, drill downs and search functionality. The IE Plug-in solution will require MS Internet Explorer version 5.5 or later. 2.0 Scope This section outlines the steps to install the Qlikview IE Plugin Client. 3.0 Definition and Acronyms 3.1 Role and Term
[role name] [definition of role]
3.2 Acronym
[Acronym] [definition of acronym]
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 3 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
4.0 Work Instruction To Install Qlikview IE PlugIn
4.1 Steps 1) Open Internet Explorer (IE). 2) Type url “http://did.dksh.com/” and press enter. The below picture will appear.
3) Enter your lotus note user name and password on the text box provided. 4) Click the “Login” button to access the Qlikview Web Portal. If you are successfully login, the main
page will appear. If you failed to login, please email to [email protected] for support helpdesk. 5) The picture below shows the main page. 6) Click on the “Download IE Plugin” link to start installation. Please refer to the picture below.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 4 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
7) Click on the “Run” button when the file download screen below appears.
8) “QvPluginSetup.msi” will be saved to your temporary folder.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 5 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
9) Once “QvPluginSetup.msi” has completed the download to the temporary folder, the picture below
will appear. Click on the “Run” button. Please be patient while the component is preparing to install.
10) When the “QvPluginSetup” screen appears, click on the “Next” button.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 6 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
11) For ‘Select Region’, choose “Other”, click on the “Next” button.
12) Checked on “I accept the terms in the license agreement” and click on the “Next” button.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 7 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
13) Enter your user name and organization in the text box provided. Click on the “Next” button.
14) Click on the “Change” button to change the installation path if you do not want to install the
component on “C:\program Files”.
15) Click on the “Next“ button to proceed with the installation.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 8 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
16) Checked on the “Complete” option button and click on “Next” to proceed.
17) Click on the “Install” button.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 9 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
18) Click “Finish” when picture below appears.
19) Open the QlikView main page, click on the “Refresh” button after installation.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 10 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
20) If protected mode is enabled, on Internet Explorer, go to Tools > Internet options. Below screen will
appear and unchecked "Enable Protected Mode". Click OK button.
21) Click on IE refresh button or press F5 button.
22) If “Module Security for document" is appearing, check "allow any macro (only for trusted
documents)" and "Always use this option for documents from this QlikView Server".
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 11 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
23) If you missed out the first prompt of Module Security for Document, QlikView could not load or
assembly the approval process. The following prompt up screen will appear.
24) Press Ctrl + Shift+ M to enable the Macro Script execution in order to allow approval process.
Press OK button. If “Change Module Security”, select “Give System Access to Module Script” and press OK button.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 12 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
25) You can start browsing or navigate to view the report.
5.0 Work Instruction to uninstall previous QlikView IE PlugIn and reinstall latest QlikView IE Plugin
version for QV 10 SR2 (Version: 10.00.8935.7)
5.1 Steps 1) If you encounter with the following message after you have click on the selected QlikView
document. Please do not directly click on the Download it here link.
** Note: Following message is displayed if you have unintentionally clicked on the Download it here link as in previous step.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 13 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
2) Go to Start � Control Panel � Add or Remove Programs. Look for QvPluginSetup and click here for support information. Please ensure the latest version number as 10.00.8935.7.
3) Uninstall the previous version of QvPluginSetup by clicking Remove button.
4) Please restart your pc or laptop.
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 14 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
5) Once the previous version QlikView plugin has been uninstalled, please continue with the instructions listed in page 3, 4.1 Steps (follow from step 1 until step 19) to install with the new plugin.
6) Once the new version QlikView plugin has been installed, open Internet Explorer. Go to Tools > Internet Options > select Trusted sites > click sites > type http://did.dksh.com in the text box and click add button > close the Trusted sites window and the Internet Explorer.
6.0 Verification List
No. Team Members / Involve Person Date Signature
WI Ref. No.:
Version No: #
Effective Date: 14– 01 - 2011
Next Review: DD – MM -YYY
Working Instruction
For Install Qlikview IE Plugin
Client
SOP Ref:
DID Working Instruction To Install and Uninstall Qlikview IE Plug In V1.3.docx Page 15 of 15
© 2010 DKSH CSSC Sdn Bhd. All rights reserved
No. Team Members / Involve Person Date Signature
7.0 Appendix