Date post: | 14-May-2015 |
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It’s Not Rocket Science
Leading Innovation in Small Business
Rod HattchManaging Director
WISDOM is an innovative, high quality team of learning, facilitation and consulting professionals based in Canberra, Australia.
WISDOM provides a range of services in areas such as training/education, coaching/mentoring, research, business planning and management consulting.
www.wisdomlearning.com.au
Why?
What?How?
What Next ?
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The desire, and the ability of an The desire, and the ability of an organisation to continuously learn organisation to continuously learn
from any source - and rapidly from any source - and rapidly convert this learning into action - is convert this learning into action - is its ultimate competitive advantage.its ultimate competitive advantage.
Jack Welch CEO General Electric CompanyJack Welch CEO General Electric Company
Definition of innovation
Innovation is the actions to create and implement something new
or improved
Innovation
▲What actions?▲What is something new or improved?▲How do you create?▲How do you implement?
Leading innovation
▲If you are leading a team or a business; and
▲They are not being innovative▲You need to change one thing
YOU!
Levels of innovation
▲Strategic▲Tactical▲Operational
The Triple Jump of Innovation
▲ Innovations that Hop
▲ Innovations that Step
▲ Innovations that Jump
Adapted from Making Innovation Happen, Morgan 2000
Four P’s of Innovation
▲Procedural innovation
▲People innovation
▲Process innovation
▲Product innovation
Adapted from Making Innovation Happen, Morgan 2000
…something new or improved..’
▲ New product or service
▲ New voice mail message
▲ Technology improvements to improve service
▲ Better pens in your office!
▲ Making forms easier to complete
▲ New sign▲ Enhancements to
your web-site▲ Giveaways▲ Improved branding
of your products or service
Innovation
▲What actions?▲How do you implement?
Add innovation to team meetings
Establish an ideas register
Reward new ideas
Add innovation as a KPI
Make innovation part of your
culture
Follow through on all ideas suggested
Implement selected ideas – make it
happen!
Give staff feedback when ideas are
suggested
Assign project teams to implement
new ideas
Hold Ideas workshops or
sessions
Innovation and creativity?
▲Creativity is the process of having or getting new ideas
▲Innovation is the complete process of creating new ideas and translating those ideas into action
‘Creativity only becomes innovation when ideas become useful’
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‘A good idea is the enemy of a better one. You stop looking for
alternatives.’
(Tudor Rickards, Manchester Business School in Ideas Unlimited 1985)
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Some tools for innovation
▲ Revolution▲ Six thinking hats▲ Force field analysis▲ Ideas matrix▲ Brainstorm▲ Five Whys?▲ Ask What if ..?▲ Visioning▲ Metaphor or analogy
▲ 4-MAT▲ Attribute listing▲ Anonymous brainstorm▲ Circuit▲ Mind Maps▲ SWOT▲ GAP analysis▲ Mind Mapping▲ Forced connection
In summary
▲ Innovation is a practical set of actions▲ Innovation can be learnt▲ Innovation can be something very small
as well as something very large▲ Innovation can be improving little things
as well as breakthrough new ideas▲ Innovation can be applied to all areas of
a business
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Creativity plus innovation
plus a hell of a lot of execution equals
profit.
Mark BourisFounder and Chairman Wizard Home
Loans
Nine features of a truly innovative organisation1. Identifying future trends and their clients' future needs.2. Capturing new ideas.3. Ensuring they stay technically current.4. Looking at old ideas in new ways.5. Fast-tracking innovative concepts.6. Rewarding staff for their-creative input.7. Short circuiting cumbersome organisation structures and
communication delays to facilitate rapid decision making.8. Tight project management to minimise delays in
development.9. Sound operational systems to ensure that innovative
ideas become part of the day-to-day procedures for doing business.
Survival in the corporate jungle: innovate or perish, in Innovation and Imagination at Work (2001) Australian Institute of Management, McGraw-Hill Australia
Continuous improvement is about Continuous improvement is about
doing 100 things 1 per cent better,doing 100 things 1 per cent better,
not one thing 100 per cent better.not one thing 100 per cent better.
www.wisdomlearning.com.au