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Workplace Learning Analytics for Facilitation in European Public Employment Services

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Workplace Learning Analytics for Facilitation in European Public Employment Services Graham Attwell, Barbara Kieslinger, Oliver Blunk, Andreas Schmidt, Teresa Schaefer Markus Jelonek, Christine Kunzmann, Michael Prilla, Cyril Reynard Learning Analytics for Workplace and Professional Learning (LAforWork)
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Page 1: Workplace Learning Analytics for Facilitation in European Public Employment Services

Workplace Learning Analytics for Facilitation in

European Public Employment Services

Graham Attwell, Barbara Kieslinger, Oliver Blunk, Andreas Schmidt, Teresa Schaefer Markus Jelonek, Christine Kunzmann, Michael

Prilla, Cyril Reynard

Learning Analytics for Workplace and Professional Learning (LAforWork)

Page 2: Workplace Learning Analytics for Facilitation in European Public Employment Services

Scalableandcost-effectivefacilitationofprofessionalidentitytransformationinpublicemploymentservices

Page 3: Workplace Learning Analytics for Facilitation in European Public Employment Services

“themeasurement,collection,analysisandreportingofdataaboutlearnersand

theircontexts,forpurposesofunderstandingandoptimizinglearning

andtheenvironmentsinwhichitoccurs.”(SoLAR,2011)

Page 4: Workplace Learning Analytics for Facilitation in European Public Employment Services

Developingandco-constructingideasandpracticesforLearningAnalyticsrelatedtosocialandinformallearninginPublicServiceorganisationsfocusedoninformalandworkbasedlearning

Page 5: Workplace Learning Analytics for Facilitation in European Public Employment Services

informalwithlittleagreementofproxiesforlearning

drivenbydemandsofworktasksorintrinsicinterestsofthelearner,byself-directedexplorationandsocialexchangethatistightlyconnectedtoprocessesandtheplacesofwork

practicebasedandnotembeddedintoaspecificandmeasurablepedagogicalscenario

Workplace learning:

Page 6: Workplace Learning Analytics for Facilitation in European Public Employment Services

Social Learning Analytics focuses on how learners build knowledge together

in their cultural and social settings. In the context of online social learning, it takes

into account both formal and informal educational environments, including

networks and communities

(Buckingham Shum, S., & Ferguson, R. (2012).)

Page 7: Workplace Learning Analytics for Facilitation in European Public Employment Services

socialnetworkanalysis-interpersonalrelationsinsocialplatformsdiscourseanalytics-theuseoflanguageasatoolforknowledgenegotiationandconstructioncontentanalytics-particularlyuser-generatedcontentdispositionanalytics-intrinsicmotivationtolearnisadefiningfeatureofonlinesocialmedia,andliesattheheartofengagedlearning,andinnovation

ToolsforSocialLearningAnalyticsinclude:

Page 8: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

LearningAnalyticsandEmployID

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Page 9: Workplace Learning Analytics for Facilitation in European Public Employment Services

Supportingtheresourcefullearner,(self-)reflectionandself-efficacyascorecompetencesfortheirprofessionalidentitytransformation

Page 10: Workplace Learning Analytics for Facilitation in European Public Employment Services

Regulatedbystrictdataprotectionandprivacyaspects,powerrelationsandhierarchiescomeintoplayfulltransparencymighteitherbehinderedbyexistingstructuresorraiseexpectationsthatarenotcoveredbyexistingorganisations'structuresandprocessesimplicationsforcareerdevelopmentandpromotionaccesstodata,linkstoexistingappraisalsystemsoranalyticsforindividualreflectiononly?

Learning Analytics in Public Employment Services:

Page 11: Workplace Learning Analytics for Facilitation in European Public Employment Services

Learning Analytics in practice in EmployID

Self-assessmentquestionnaire

ReflectiveCommunities

NetworkMaps

KarmaPoints

ReflectionAnalytics

ContentCodingandAnalysis

DynamicSocialNetworkAnalysis

Page 12: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

MixedMethodapproachforevaluation

Page 13: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

OBJECTIVES•UnderstandtheimpactofEmployIDinterventionsonidentitytransformationfactors•Provideatoolforevaluation(e.g.MOOC2)and/orself-reflection(e.g.ReflectiveCommunityPlatform)

•Indicatorsoftheself-assessmentquestionnaire• Coversuccessfactorsofidentitytransformation• CoverexpectationsfromPESpartners• Testedviacognitivepre-tests• TranslationtoSlovenianandbacktranslationtoEnglish

Self-Assessmentquestionnaire

Page 14: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

FrequencyandimportanceofactivitiessupportingIdentityTransformationprocesses

Category Iteminself-assessmentquestionnaire FacilitationSkillCatalogue

Individualdevelopment

Learningnewskills ReflectingpastactivitiesStayingpositiveindifficultsituations

Self-reflectioncompetenceResilience

Emotionaldevelopment

Beingawareofone’sown andcolleagues’feelings

Emotionalconsciousness/awareness

Practicaldevelopment

SeekingopportunitiesforimprovementAdoptingchangestoworkpractices

Growingmind-setPracticaldevelopment

Relationaldevelopment

AskingquestionsthatsupportsolutionfindingAskingforfeedbackDiscussingsolutionsActivelylistening/reading

PowerfulquestioningReflectivequestioningProblemsolvingActivelistening

Self-assessmentquestionnaireItems

+questionsaboutattitudesonreflective&collaborativelearningattheworkplace

Page 15: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

• Visualisationofdistancetravelledasatoolforlearners‘self-reflection

Visualisationofdistancetravelled

t1t2t3t4t1t2t3t4

Page 16: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

Objective:Understandingidentitytransformationandfacilitationinourtoolsandinterventions

•IdentifyaspectsofProfessionalIdentityTransformationInductivecodingandmappingwithsuccessfactorsofProfessionalIdentityTransformation

•AnalysetheinvolvementofPESpractitionersindifferentphasesofreflection:Deductivecoding,usageofthecodingschemedevelopedbyPrillaetal.(2015)

•IdentifyfacilitationactivitiesofPESpractitionersinourtools:Deductivecoding,elaborationandusageofacodingschemeforfacilitation(basedonHyland2012)

Contentcoding

Basisforsemi-automatedcontentcoding

Page 17: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

ReflectionAnalytics EarlyDevelopments

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Page 18: Workplace Learning Analytics for Facilitation in European Public Employment Services

www.employid.eu

LearningAnalytics

DynamicSocialNeworkAnalysis

This approach combine Social Network Analysis and Content Analysis in an evolvingenvironment in order to analyze the changing nature and discontinuities in aknowledgedevelopmentandusageovertime.Suchaperspectivewouldnotonlyenablea greater understanding of knowledge development and maturing withincommunities of practice and organization's, butwould allow further development andimprovementstothe(online)workingandlearningenvironment.

SocialNetworkAnalysis(SNA)

ContentAnalysis

DynamicLearningSocialAnalytics(DLSA)

TimeScale

Page 19: Workplace Learning Analytics for Facilitation in European Public Employment Services

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