Survey Results Presentation

Welcome!

Wednesday 17th February 2010

10th January 2010 – 31st January 2010

• 185 participants

• Online

• Face-to-face interviews

• Mobile internet

• SMS text survey

Who took part…

Satisfaction?

89%

Firstly thinking about WRFC, on the whole, how satisfied or dissatisfied are you

with it as a club?

It is always friendly and

welcoming?

Thinking about the rugby club, how strongly do you agree or disagree with each

of the following statements?

It has successful teams

83% Agree

Thinking about the rugby club, how strongly do you agree or disagree with

each of the following statements?

I always have a fun time

when visiting the club

90% Agree

Thinking about the rugby club, how strongly do you agree or disagree with

each of the following statements?

The club is a centre of

excellence for rugby

67%

Thinking about the rugby club, how strongly do you agree or disagree with each of

the following statements?

I am always thanked by someone when I

help out…

18%

DISAGREE

Strengths…

Strengths Peter

Coghlan

Good pitches, great

bath, huge mini

selection

The coaches are fantastic

and treat all of the players

well, regardless of ability,

they make the sport fun for

kids and encourage them

It’s a friendly

atmosphere. The

welcome extends to

visiting teams and

guests. Its strengths in

grass roots rugby

5 flat pitches whose

quality has improved

immeasurably since my

playing days. Good

clubhouse, able

committees/management

Strength in

depth – rugby

for all ages and

abilities

Weaknesses…

Weaknesses

Communication

between and to various

parts of the club.

Marketing is weak and

notification of events

could be improved

Don’t think

everyone is on

the same

wavelength

Only the

parking!

Communication

between coaches and

players and also

between teams. Not

enough player training John Glover

Lack of clear

direction and

ambition on the

part of the rugby

committee

Occasionally the

infrastructure can

be a bit hit or miss

Leaving so soon?

Coaching

Referring

Team Management

HR/Personnel

Finance/Accounting

New Media/IT

Fund Raising/Event Management Social Member

Parent of Jnr Player

Senior Player

Do you have any skills or interests in the following areas where the club

might need some help at some point in the future?

Questions…

To Conclude…

• 89% • Organisation and Communication

• Strength in depth

• Greater volunteer potential

• Sporting speakers, beer festival, Sunday

lunch and Women’s rugby

Contact Us:

Gauge Opinion Ltd.

The Officer’s Mess

Coldstream Road

Caterham

Surrey

CR3 5QX

0845 3899909

www.gauge-opinion.com