www.HipTel.com

Upgrading your company’s phone system for the next millennium.

HipTel Broadband Phone “Your #1 broadband phone service provider.”

www.HipTel.com

What is VoIP?

• Voice over Internet Protocol (VoIP)

• Allows telephone calls using a computer network, over a data network like the internet.

• Converts analog voice into a digital signal -- packets of data that travel over the Internet Protocol (IP) network.

• At the other end, the packets are reassembled and converted back into an analog signal -- enabling use with other VoIP phones and more traditional analog phones.

www.HipTel.com

Perception v. Reality• False Perception: Commercial

grade VoIP is run over the public internet lines.

• Reality: Consumer VoIP offerings like Skype run over public internet connections. Commercial VoIP service uses separate pipes created especially for VoIP.

www.HipTel.com

How It Works…• HipTel transfers your voice data into information packets, using an ATA (VON Phone Adapter).• The information packets are broken up and prepared for transmission.• It then uses the Internet to send your voice data in the form of packets to a nearby router. The information

packets are passed through a series of routers until it reaches its final destination.• Unlike a an analog phone line, the packets are broken up and sent through the fastest, cost effective

channel. Like processing data information over the Internet, each packet travels a unique path to reach its final destination.

• Upon arrival, the receiving end reassembles the information packets and transfers it to your phone.

www.HipTel.com

Connecting Multiple Locations

• HipTel can connect multiple locations and use three and four digit dialing to call between offices.

Have more then one office location?

www.HipTel.com

FAQ’s

• How do I place a call?– Easily, and exactly like using an analog phone. Most people aren’t even aware they are using a VoIP

phone. High quality commercial VoIP lines, like the ones provided by Long Distance Post, sound like regular phones and provide the same high quality connections. Long-distance carriers themselves — though careful not to abandon their lucrative circuit-switching business — have been using VoIP Technology “behind the scenes” for years. Though you probably haven't realized it, a lot of your calls, especially international ones, are currently routed over data lines.

• What kind of equipment do I need?– The only thing you need is a high speed internet connection. When you purchase a plan from HipTel

we will provide you with an ATA, IP phone or USB phone to plug into your internet connection.

• Who can I call?– Anyone! VoIP lines can call other VoIP lines or regular analog phones. Calls between HipTel and

Prescient Worldwide phone are free.

• Can I use my computer while I am on the phone?– Yes, they are on separate pipes. One will have no affect on the other.

www.HipTel.com

Why switch to VoIP?

• Save your enterprise money on their telecommunication needs.

• Flexibility, bring your VoIP phones with you on business trips, or use advanced VoIP phone features.

• VoIP phone systems are the way the of the future. They are able to route call more efficiently. Saving money and providing optimized phone systems.

• New business and residential subscribers for VoIP phone systems has exponentially increased. Growth is expected to continue and by 2007 75% of phone lines will be VoIP lines. (Frost & Sullivan, 2002)

• Don’t wait! Fill out our pricing request form and get a quote from HipTel for your company’s phone system.

www.HipTel.com

FAQ’s, page 2

• Do I need a computer to use VoIP?– No. The VoIP lines are not connected to your computer. However, you do need a high speed internet

connection.

• How do I know if I have a VoIP phone call?– Your phone will ring. VoIP phones ring just like analog phones.

• Does the FCC regulate VoIP?– The Federal Communications Commission (FCC) promotes competition and innovation. Historically,

the FCC has not regulated the Internet or the services provided over it. On February 12, 2004, the FCC found that an entirely Internet-based VoIP service was an unregulated information service. On the same day, the FCC began a broader proceeding to examine its role in this new environment of increased consumer choice.

www.HipTel.com

PBX… What’s that?

• PBX (Private Branch eXchange) - a private telephone network within an enterprise.

• Users of a PBX system share a certain number of external lines for outside calls.

• Most medium-sized and larger companies use a PBX. It’s much less expensive then connecting an external line to every telephone.

• Calling within a PBX system is fast and easy. Use three and four digit dialing to reach other extensions with in your enterprise.

www.HipTel.com

Advantages of VON PBX VoIP

• Cost savings compared to an analog PBX? 20% to 70%.• When voice and data share bandwidth you save money.• More flexible -- custom designed setup. Create extensions and groups for your

employees.• Almost all existing wiring can be used.• Stable, redundant and adequately provides for an emergency back up solution.• Individual extensions can be anywhere on the globe with hi-speed internet.

Bangkok?• Better for flexible unified messaging. A call to the same extension could be

received simultaneously at different locations - including your soft phone, which operates from a laptop computer. Great for business trips or traveling.

• Feature rich: find me, follow me and more!• All features your local phone company provides -- and more!

www.HipTel.com

VON PBX features• Telephony Services:

– Voicemail – Auto Attendant– Interactive Voice Response– Overhead Paging– Flexible Extension Logic– Directory Listing– Conference Bridging

• Unlimited Conference Rooms

– Call Queuing– Call Detail Records

• Scalability:– Integration of separate locations– Commonly deployed data connections– Unified dial plan across multiple locations

• Call Features:– Music on Hold– Music on Transfer– Cal Waiting– Caller ID– Caller ID Blocking– Caller ID on Call Waiting– Call Forward on Busy– Call Forward on No Answer– Call Forward Variable– Call Transfer– Call Parking– Call Retrieval– Remote Call Pickup– Do Not Disturb

www.HipTel.com

Case Example:

Enrollment: 367

Faculty: 61

Location: Wolfeboro, New Hampshire

www.HipTel.com

• Original Phone and Internet System

– NEC 2400 switch

– 104 Central Office lines

– 500 extensions

– Monthly usage based on 16,000 minutes

– 1 data T1 line providing the campus with internet access using 1.5 MB of bandwidth

– 5 T1 voice and video conferencing lines

– 14 Verizon phones located outside PBX

• HipTel Proposed Solution

– Prescient VON PBX system

– 6 T1 Voice/Data lines

– Monthly usage allowance 60,000 minutes (actual usage was 16,000 minutes)

– 1 T1 PRI ISDN backup line

– Network infrastructure and wiring

Brewster Academy

www.HipTel.com

Brewster Academy, Implementation

• Upgraded quality and number of available phone lines.

• Ported old phone number to HipTel.

• Bandwidth significantly increased, eliminating slow or no response during peak internet usage times. VON PBX and additional T1 lines saved ~45% on telecommunications costs.

• Instead of using 6 T1 lines, Brewster Academy chose a burstable DS-3 line - capable of providing 45 MB of bandwidth. Currently only using 6 MB.

• Data and voice transfer expansion now possible, including real-time videoconferencing.

• A strategic move. Brewster is now worry-free about available phone lines, and internet traffic for future years to come.

www.HipTel.com

Problems/Obstacles• Firewall: Brewster, reliant on Apple computers, has a

sophisticated firewall, managed by a third party. Routing phones and computers around the firewall was a challenge now resolved. Root problem was with the firewall provider.

• Hubs: A few hubs and data switches needed replacement. Determining which was a problem. After careful testing this issue was resolved.

• Old Wiring: No new wiring was required for for offices and dorms. Some individual extensions were found dead and repaired.

www.HipTel.com

About HipTel• HipTel is a subsidy of Long Distance Post, LLC.

• Long Distance Post was founded in 1994 as a telecommunications company aiming to provide low-cost, high quality international long distance.

• Today Long Distance Post provides switched and dedicated long distance, dial-around long distance, commercial and residential VoIP systems, integrated T1 lines, calling cards, and prepaid mobile solutions.

• Visit us online at: www.HipTel.com and www.LDPOST.com

• Questions and comments?– VONPBX@LDPOST.com

– (800) 640 - 2599