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Wyndham Vacation Ownership May 9, 2012
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Page 1: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Wyndham Vacation Ownershipy pMay 9, 2012

Page 2: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Wyndham Worldwide Forward Looking StatementsgCertain statements in this presentation constitute “forward-looking statements” within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. Any statements that refer to expectations or other characterizations of future events, circumstances or results are forward-looking statements. Such forward-looking statements include projections. Such projections were not prepared in accordance with public guidelines of the American Institute of C f fCertified Public Accountants regarding projections and forecasts, nor have such projections been audited, examined or otherwise reviewed by independent auditors of Wyndham Worldwide Corporation (“WYN”).

Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the actual results, performance or achievements of Wyndham Worldwide to be materially different from any future results performance or achievements expressed or implied by such forward-looking statementsresults, performance or achievements expressed or implied by such forward looking statements.

You are cautioned not to place undue reliance on these forward-looking statements. Important assumptions and other important factors that could cause actual results to differ materially from those in the forward looking statements are specified in Wyndham Worldwide’s most recent Form 10-K under “Risk Factors” filed with the Securities and Exchange Commission. Except for ongoing obligations of Wyndham Worldwide to disclose material information under the federal securities laws, Wyndham Worldwide does not undertake any obligation to release any revisions to any forward-looking statements, to report events or to report the occurrence of unanticipated events.

The information in this presentation should be read in conjunction with the consolidated financial statements and accompanying notes, “Management's Discussion and Analysis of Financial Condition and Results of Operations” in Wyndham Worldwide's 2011 Form 10-K and Form 10-Q for the quarterly period ending March 31 2012 filed with theWyndham Worldwide s 2011 Form 10-K and Form 10-Q for the quarterly period ending March 31, 2012 filed with the Securities and Exchange Commission on February 17, 2012 and April 25, 2012, respectively.

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Page 3: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Wyndham Worldwide Key Investment Highlights

Market leading businesses• Leadership position in every business• Outstanding execution during recent economic turmoil

St t t• Strong management team

Company focused on maximizing cash flow• Sustainable annual free cash flow of approximately $600 - $700 million

Company embarked on transformative changes• Rebalancing portfolio to focus on fee-for-service businesses• Asset-light vacation ownership model• Migration to web in exchange and rentals businessMigration to web in exchange and rentals business• Strengthen franchisee value proposition in the Hotel Group• Enabled by strong balance sheet and cash flow generation

Significant growth opportunityg g pp y• Proper applications of cash yields more than organic growth alone

Valuation upside

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Page 4: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Agenda

WVO Business OverviewWVO Business Overview

Timeshare Market

The WVO Sales Formula

Financial Overview

4

Page 5: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

About Wyndham Vacation Ownership

World’s largest vacation ownership business

• More than 813,000 owner families• More than 160 resorts• Nearly $1 6 billion in annual VOI sales• Nearly $1.6 billion in annual VOI sales

In business for over 40 years• Rebranded in 2006

Based in Orlando, Florida

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Page 6: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Wyndham Vacation Ownership makes money three ways

VOI Sales C P tVOI Sales Consumer Financing

Property Management

6

Page 7: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Business Transformed Since Downturn

Executed All Major Strategic Initiatives• Continue to drive cash, improve efficiencies, deliver improved customer

service

Reduced capital deployment• Capital spend reduced from $686M in 2007 to $79M in 2011

Business practices refocused to achieve cash flow objectivesBusiness practices refocused to achieve cash flow objectives • Free Cash Flow contribution of $630M of 2011

Embarked on transformative changesI l t d W dh A t Affili ti M d l (WAAM)• Implemented Wyndham Asset Affiliation Model (WAAM)

• Increased cash at point-of-sale- Average down payment increased to 27% from 18% (Q1 12 vs. Q1

09)09)

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Page 8: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

WAAM - Advantages

A complementary component of the overall WVO business• Over the next five years, as we seek to reduce the balance sheet,

WAAM will be an opportunistic and a complementary source of business, which may augment overall levels of growth.

• Once our balance sheet has been streamlined, we could target more WAAM or purchase distressed inventory ourselves to drive overall returnreturn.

Reduces the capital investment and will likely take on various forms

• We may purchase some inventory to facilitate a transaction• We may purchase some inventory to facilitate a transaction.• We may participate in various parts of the value chain (e.g., property

management, financing, loan servicing, etc.).• In WAAM 2 0 we finance the receivables - this enables us to captureIn WAAM 2.0, we finance the receivables this enables us to capture

the attractive consumer finance EBITDA, while optimizing the balance sheet and cash flow

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Page 9: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The Truth About Wyndham Vacation Ownership

The business is a transparent and clean model with higher than perceived business quality.

Improving returns as the company streamlines its balance sheet.

Generates significant amounts of recurring free cash flow.

Generates recurring income associated with management fees.

Generates recurring interest income associated with receivables.

Generates recurring sales driven by upgrades from a deeply loyal customer base.

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Page 10: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Committed To Reduced Levels of Capital Allocation & Moderate Growth Going ForwardModerate Growth Going Forward

“Balance Sheet Streamlining”Inventory($ billions) Pre‐Tax ROIC

25%

30.0%$1.5 

10 %

$1.2 

$1.1 

$1.0 

20.0%

$1.0 

10 %$0.9 

$0.9 $0.8 

$0.8 

10.0%

0.0%$0.5 2009 2010 2011 2012e 2013e 2014e 2015e

Pre‐Tax ROIC Inventory

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Page 11: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Transforming Alternative Asset-light Business Model into an Ongoing Source of Product

Pursuitof Growth

Balance Sheet Streamlining

Hypothetical End State

Pre‐Tax ROIC

Ongoing Source of Product

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Page 12: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Timeshare produces greater yield per unit than any other real estate strategy

Whole Unit Sale52 Points Based

Interval Sales

real estate strategy

Pricing Yield = $250 thousand Pricing Yield = $1.2 million

Selling units by a time interval increases total pricing by 4.8 times.

Proven experience in selling a wide range of vacation products from multiple

Pricing Yield $250 thousand Pricing Yield $1.2 million

Proven experience in selling a wide range of vacation products from multiple points.

Experience in selling third-party inventory.

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Page 13: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Timeshare development is not the housing development b ibusiness

Minimum DownturnMinimum Development Risk

• The points product i i i i di id l

Reduced Buyer Risk

• Timeshare is a “sold” d t d h th

Downturn Resistance

• WVO timeshare has itt ffminimizes individual

project risk.

• With the club structure, sales are nationwide

product, and has the ability to manage the flow of potential buyers.

• Tour flow is proactively

never written off any developed inventory.

sales are nationwide. • Tour flow is proactively cultivated and not dependent on consumer demand.

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Page 14: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Timeshare Market

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Page 15: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Competitive Landscape

813,000 Wyndham

Total Vacation Ownership Revenue ($ in Millions) Owners

$1,500

$636

Wyndham

M i tt 425,000 

160,000 

235,000 

Marriott

Disney

Starwood *

$636

$385

$330

Marriott

Disney

Starwood

****

237,000 Hilton

Resorts Units

$690Hilton

162

72

11

Wyndham

Marriott

Disney

20,803 

12,768 

3,500 

Wyndham

Marriott

Disney** **

**

14

39

y

Starwood

Hilton

,

4,834 

6,037 

y

Starwood

Hilton

Source: Vacation Ownership WORLD Magazine, March – April 2012 (based on 2011 data). **Reflects 2010 data published in Vacation Ownership WORLD Magazine, March – April 2011* Reflects 2008 data published in Vacation Ownership WORLD Magazine, March – April 2009

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Page 16: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Timeshare Market – Significantly Underpenetrated

• There are approximately 8 million U.S. households who alreadyown timeshare

The penetration rate among “eligible” U.S. households is 10%

• Leaving an addressable market of 53 million households

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Page 17: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Timeshare – Owner ProfileTimeshare purchasers are trending younger

• 58% of recent purchasers under the age of 45

Timeshare purchasers are educatedTimeshare purchasers are educated• 62% of timeshare owners have at least a

college degree

Timeshare purchasers have stable incomesTimeshare purchasers have stable incomes and assets

• 33% earn between $50,000 and $75,000 annuallyy

• 50% earn between $75,000 and $150,000 annually

• 92% own a primary residence

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Page 18: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Timeshare Owners – Overwhelmingly Satisfied

• 86% of all vacation ownership owners have had a positive ownership experience overall

69% f ll ld d th i t• 69% of all owners would recommend their own resort or vacation club

• 56% of recent purchases across the industry were upgrades by56% of recent purchases across the industry were upgrades by existing owners to a bigger unit or a higher season

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Page 19: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Property Videop y

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Page 20: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Count On Me!

• Exceptional Customer Service

• 95% satisfaction with resort staff customer service

• 97% satisfaction with vacation97% satisfaction with vacation planning counselors

• 93% satisfaction with resort propertiesp p

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Page 21: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The WVO Difference – How We’ve Changed the Industry

• Pioneers• Points-based products since 1991• CLUB WYNDHAM Access; the next generation of points; g p• Wyndham Asset Affiliation Model

• InnovatorsHi hl d l d i t t d k ti lli (C ’• Highly developed integrated marketing alliances (Caesar’s, Outrigger, Avis/Budget, Sea World, etc.)

• Cutting edge sales technology• Extensive database• Extensive database

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Page 22: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The WVO Sales Formula

Page 23: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Highly Developed Sales, Marketing & Service Channels

Largest in industry• 79 active sales centers• 2,200 sales professionals• 128 marketing locations• 1 500 customer service agents1,500 customer service agents

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Page 24: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The Ingredients for SuccessThe Ingredients for Success

Prospects

PeopleProcess

Product

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Page 25: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The Skills of the GameThe Skills of the Game(The Psychology of the Sale)

Focus on the customer

Earn the right to advance

Influence through involvement

3 Reasons Our Customers BuyT l blTo solve a problem • Problem: The difference between what you have and what

you wantTo satisfy a needy• Need: The lack of something essential

To achieve a goal• Goal: Dreams unfulfilled

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Page 26: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The 5 Why’sThe 5 Why s

Why Vacation?Why Vacation?

Why Timeshare?Why Timeshare?Why Timeshare?Why Timeshare?

Why Wyndham Vacation Ownership?Why Wyndham Vacation Ownership?

Why Points / Credits?Why Points / Credits?

Why Today?Why Today?

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Page 27: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Rent Vs. Own

If the cost is the same…

…which would you prefer?

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Page 28: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Why People Buy – A Better Alternative

Typical Hotel Room• 1 Bedroom

1 B th• 1 Bathroom• 400 Sq. Ft.

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Page 29: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Why People Buy – A Better Alternative

Wyndham Timeshare Unit• 2 Bedrooms• 2 Bathrooms• 2 Bathrooms• Living Area• Full Kitchen• Washer/Dryery• 1,100+ Sq. Ft.

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Page 30: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The TourThe Tour

• Property Tour includes• Amenities and common areas• Kiosk• Wall Tour• Movie

• Model TourModel Tour• Their chance to “kick the tires”• Build the anticipation• Put them in the picture• Put them in the picture

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Page 31: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The CloseThe Close

• This is the natural conclusion to presentation

• ABC

• Isolate and overcome the customer’s real objections

• Ask for the sale

• Close on emotion and logic

• Introduce additional assistance or authority

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Page 32: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Count On Me!Count On Me!

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Page 33: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Financial Overview

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Page 34: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Vacation Ownership Sales

• Strategic restructuring resulting in 40% gross vacation ownership revenue reduction in 2009

• Tour flow reduced by 50% in 2009• Tour flow reduced by 50% in 2009

• Focus on quality vs. quantity

• Drive cash flow and margin improvement• Drive cash flow and margin improvement

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Page 35: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

The WVO Difference – Execution

2008 VS 2011

Gross VOI Sales $1,987M $1,595M

VPG $1,602 $2,229

Margin 16%* 25%

Down Payment/Cash Sales** 33.7% 46.6%

Free Cash Flow <$204M> $630M

* 2008 excludes impairment and restructure charges** Cash down and cash sales combined as a percentage of US VOI sales Cash down and cash sales combined as a percentage of US VOI sales

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Page 36: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Improving VOI Margins (% of VOI Sales)

~25% ~20%

Explanation of improved margin

• Lower product cost

• Improved yield

Product costs (COS)• Land/Inventory acquisition

~25% 20% Improved yield

• Lower sales overhead• Decreased lead

generation and tour costs

and product development

Sales and marketing costs• Lead generation

~46%~42%

generation and tour costs• Lead generation

• Tour costs

• Sales commissions

• Sales administration

17%~26%

~12%

~12%G&A (overhead)

~17%

2006 2011

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Page 37: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Lifetime Contribution of a VOI Sale

20% 20%

Upgrade

COS

Initial Sale

Average Transaction

= 32%

20%

Average Transaction

= $17,000

12%

58%Sales & Marketing

$22,000

36%16%

Loan Loss

Profit

• The owner EBITDA contribution over 20 years is over $20,000 (including resortmanagement fees and including financing).

6%

Profit

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Page 38: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Wyndham Vacation Resorts Owner Upgrades

Owners who purchased over 15 years ago continue to value the product and purchase more

Owners who have purchased in the last few years continue to upgrade at levels consistent with historical trends

WVO’s new owner focus ensures that the upgrade model is sustainable

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Page 39: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Property management provides a strong, stable, fee-for-service income stream

Ensures on-going quality and brand standards, which in turn supports customer satisfaction and ongoing sales

fee-for-service income stream

customer satisfaction and ongoing sales

190 resort HOAs provide recurring, long term relationships that are “sticky” in nature (voluntary attrition rates of less than 5% over the last 5 years)( y y )

Owner maintenance fees provide bulk of CapEx; Wyndham’s ongoing investment is minimal

Mid-single digit EBITDA growth supported by contractual “cost of living” adjustments

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Page 40: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Property Management Fee-for-Service Profile – 2011

Profile Reimbursable Net Profile

2011($ millions)

Costs

Management Fees $424 ($226) $198Resort Management Expenses (334) 226 (118)g p ( ) ( )G&A (24) $0 (24)EBITDA $56 $0 $56

Margin 13% 0% 28%CapEx < $0.5 < $0.5

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Page 41: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Originations Platform Focused on Quality• Financing options

• FICOs 600+Minimum 10% down payment or equity for FICOs ≥ 640Mi i 20% d t it f 600 639 FICOMinimum 20% down payment or equity for 600 – 639 FICOsTen-year fixed rate fully amortizing loanSmall bucket of longer tenor loans is being explored

• FICOs <600Minimum 50% down paymentFive-year fixed rate fully amortizing loan

• Interest rate determination• Rate based on FICO, down payment, and purchase amount• Current range from 11.49% to 17.99%• Incentives for extra down payment/equity

Adjustments for 600+ FICO obligors begin at 20%

• Criteria is reviewed and revised at least twice per annum• Review is focused upon factors such as WVO’s cost of funds and leverage rate

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Page 42: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Serviced Loan Portfolio Characteristics*

Weighted average coupon of receivables is increasing

Weighted average age of receivables is increasing

12/31/07 12/31/08 12/31/09 12/31/10 12/31/2011

Qualified Receivables $3.13 billion $3.50 billion $3.22 billion $3.07 billion $2.98 billion

L C 245 657 247 974 228 062 216 647 209 771Loan Count 245,657 247,974 228,062 216,647 209,771

Avg. Loan Balance $12,727 $14,109 $14,125 $14,193 $14,209

W.A. Gross Coupon 12.48% 12.69% 12.92% 13.14% 13.33%

W A Original Term 116 121 121 121 121W.A. Original Term 116 121 121 121 121

W.A. Remaining Term 98 102 96 92 90

W.A. Age 18 20 26 29 30

% Enrolled in Electronic Payment 85% 84% 84% 86% 88%

* Qualified Non-defaulted North American Portfolio

% Enrolled in Electronic Payment 85% 84% 84% 86% 88%

Qua ed o de au ted o t e ca o t o o

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Page 43: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Composition of Portfolio* by Equity and FICO

Average transaction equity and aggregate portfolio equity continue to increase

Weighted average FICO of portfolio (at origination) continues to increase

Year Ending 12/31

Average Amount Financed per Receivable

Averaged Amount Purchased per

Receivable

Average Amount of Equity per Receivable

Weighted Average FICO of Portfolio (at origination)

2005 $12,317 $15,343 19.7% 656

2006 $13,572 $17,585 22.8% 663

2007 $15,148 $20,446 25.9% 673

2008 $16,625 $23,173 28.3% 680

2009 $17,124 $24,746 30.8% 690

2010 $17,646 $26,596 33.6% 697

2011 $17,957 $28,282 36.5% 702

* Qualified Non-defaulted North American PortfolioQua ed o de au ted o t e ca o t o o

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Page 44: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Wyndham Vacation OwnershipOrigination Composition(1)

Consistent decrease in sub-600 FICO band originations was accelerated in 2009 and continued throughout 2010 Higher originations in 700+ FICO band

g p

Higher originations in 700+ FICO band

Year of Origin No Score 350 – 599 600 – 699 700 – 850

Distribution of All Annual Originations by FICO Score

g

2005 8% 21% 37% 34%

2006 4% 19% 37% 40%

2007 3% 15% 36% 46%2007 3% 15% 36% 46%

2008 3% 13% 33% 51%

2009 3% 2% 32% 63%

2010 3% 1% 31% 65%

(1) FICO banding reflects original score.(2) 2011 data includes originations through 10/31/2011

3% 1% 31% 65%2011 (2)

4% 0% 32% 64%

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(2) 2011 data includes originations through 10/31/2011

Page 45: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Significant Financing Spread

2009 2010 2011

Financing Spread

Weighted average coupon to owners 12.44% 12.67% 12.76%

Weighted average cost of capitalWeighted average cost of capital- Conduit average

- ABS average

- Company Financed

Total weighted average rate

9.80%

8.05%

6.30%

7 33%

6.00%

6.82%

8.09%

7 37%

3.75%

5.44%

7.19%

6 04%Total weighted average rate 7.33% 7.37% 6.04%

Net financing spread 5.11% 5.29% 6.71%

Contribution $169 million $165 million $201 million

Average portfolio balance (net) $3,308 million $3,110 million $2,992 millionAverage portfolio balance (net) $3,308 million $3,110 million $2,992 million

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Page 46: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

When a receivable defaults, the inventory is “reusable” and sold at a higher price than originally sold

Auto • Asset repossessed

sold at a higher price than originally sold

• Asset repossessed • Asset value significantly discounted to original price• Sold at a loss

Home Equity • Asset repossessed• Asset value is linked to real estate market conditions

Vacation Ownership• Interval / Points reclaimed• Condition of underlying asset maintained by our property

management group• Asset resold for higher price than original sale

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Page 47: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Loan Loss Allowance

Designed to cover losses associated with uncollectible receivables

Ongoing strategic analysis of current and economic environmentOngoing strategic analysis of current and economic environment compared to historical trends

Balance SheetBalance Sheet • Monthly evaluation conducted• Required balance determined primarily by FICO and length of

outstanding receivables– Historical static loss curves utilized and applied to FICO

• Required reserve, as calculated, is compared to general ledger balance– Additional allowance requirement recorded as revenue reduction

through loan loss provision• Allowance reduced by contract cancellations and increased by recorded

provision

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Page 48: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Cash Flow Drivers

Reduced capital deployment• Capital spend reduced from $686 Million in 2007 to approximately $79

Million in 2011

• Wyndham Asset Affiliation Model (WAAM) sales began in 2010 at Myrtle Beach Towers on the Grove and Reunion Resort in Orlando and in the third quarter of 2011 at Smuggler’s Notch in Stowe, Vermont, and Emerald Grande in Destin, Florida

Increased cash received at point-of-sale• Average down payment increased from 18% to 27% (Q1 09 vs. Q1 12)• Percentage of sales financed decreased from 58% to 51% (Q1 09 vs. Q1

12)

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Page 49: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

We have developed an alternative, asset-light business model into a ongoing source of product

A complementary component of the overall Vacation Ownership business.

model into a ongoing source of product

• Over the next five years, as we seek to reduce the balance sheet, WAAM will be an opportunistic and a complementary source of business, which may augment overall levels of growth.

O b l h t h b t li d ld t t WAAM• Once our balance sheet has been streamlined, we could target more WAAM or purchase distressed inventory ourselves to drive overall return.

WAAM will reduce the capital investment of the vacation ownership business and will likely take on various forms.

• We may purchase some inventory to facilitate a transaction.

• We may participate in various parts of the value chain (e.g., property management, financing, loan servicing, etc.).

• In WAAM 2.0, we finance the receivables - this enables us to capture the attractive consumer finance EBITDA, while optimizing the balance sheet and cash flow

49

Page 50: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

ABS Market CycleAdvanceAdvance

Rate at Close Interest RateDisruption of MarketsPre-Downturn

9.0%

10.0%

90%

100%

6 0%

7.0%

8.0%

80%

90%

4.0%

5.0%

6.0%

60%

70%

1.0%

2.0%

3.0%

40%

50%

0.0%

1.0%

30%

Yield Advance Rate at Close

50

Page 51: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

From an accounting perspective, the vacation ownership business is transparent

• No gain on sale accounting.

business is transparent

• No more deferred revenue and percentage of completion (POC) accounting.

• No off balance sheet accounting.

• No hidden liabilities.

Vacation Ownership is not an opaque,accounting-intensive and confusing business!

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Page 52: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Project level IRR’s are strong when financial markets reflect historical patternshistorical patterns# of Units 50Gross Revenue $75 millionCOS 20.0%Financed Sales 60 0%Financed Sales 60.0%Weighted Average Coupon 13.5%Advance Rate 70.0%

Project Level IRR (Traditional) Average Net Cash Flow ($ millions)

Cash Inflow Year 0 Year 1 Year 2 Year 3 Years 4+ Total CashCash Inflow Year 0 Year 1 Year 2 Year 3 Years 4+ Total Cash-Cash @ sale 33.8 33.8-Principal payments 3.3 5.0 25.5 33.8-Interest income 2.7 4.5 15.6 22.7-A/R borrowing 28.9 28.9

Total Cash Inflow 68.6 9.4 41.1 119.1

Cash Outflow-Capital outlay for product 3.8 11.3 15.0-Sale comm & overhead / marketing 32.1 32.1-G&A 7.8 0.4 1.6 9.8-Interest expense 0.9 1.7 4.6 7.1-Principal payments 1.7 3.5 23.7 28.9

Total Cash Outflow 3.8 11.3 42.4 5.6 29.9 92.9Net Cash Flow (3.8) (11.3) 26.2 3.8 11.2 26.2

Average IRR 67%Average IRR (Unsecuritized) 27%

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Page 53: Wyypndham Vacation Ownership May 9, · PDF fileThe information in this presentation should be read in conjunction with the consolidated financial ... • Asset-light vacation ownership

Vacation Ownership Summary

• The Wyndham Vacation Ownership business has higher than perceived business qualities and improving returns profile.

• While this business is strong, we are taking steps to further strengthen the financial profile of this business.

• Improvements in the financial markets support enhanced business profitability• Improvements in the financial markets support enhanced business profitability.

• From an accounting perspective, the vacation ownership business is transparent.

• We have the best management team in the industry.

• Finally we understand the vacation ownership buyer and believe the demand• Finally, we understand the vacation ownership buyer and believe the demand profile for this business will be strong for many years to come.

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