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Your Meeting Will Begin Momentarily…… 1
Your Meeting Will Begin Momentarily……
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Work Support Strategies County LeadershipCall and Webinar
August 20, 2013
www.pcghumanservices.com
Agenda• Updates• Policy Subcommittee• Task Management• Universal Worker • County Sharing • County Query – Innovations Document• Questions/Concerns
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Updates: NC FAST
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Anson
Beaufort
Bertie
Brunswick
Carteret
Columbus
Craven
Duplin
Gaston
Gates
Greene
Halifax
Harnett
Hertford
Hoke
HydeJohnston
Jones
Lee
Lenoir
Lincoln
Martin
Moore
Nash
Northampton
Onslow
Pender
Pitt
Robeson
Sampson
Scotland
Tyrrell
Union
Wayne
Wilson
Ala
man
ce
Alleghany
Ashe
Caldwell
Caswell
Catawba
ChathamDavidson
Davie
ForsythFranklinGuilford
Iredell
Person
Randolph
RockinghamStokesSurry Warren
Watauga Wilkes
Yadkin
Wake
Avery
Cherokee
Clay
Graham
BuncombeMcDowell
Macon
Polk
RutherfordSwain
Madison
Stanly
Cabarrus
Rowan
Burke
Ora
nge
Bladen
Dare
P2&6 Soft Launch Key
PilotAugust 5
Phase 1August 12
Phase 2August 19
Phase 3September 9
Phase 4September 30
• Pilot Counties: Orange, Chatham, Johnston, Carteret• Phase 1 Counties: Scheduled to go-live (TBD)
Updates: Other
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Regional Meetings• County Champions Half-Day Sessions • Western: August 29-30, Central : September 26-27• Please let us know you are coming (email Judy or Erin)
New Addition to the WSS Team – Lori Walston, DHHS Public Information Office
Operational Readiness Workshops – Done. What worked, what didn’t?
Social Services Institute• October 23-25, 2013; Hickory • Special Session for County Champions - DISCUSSION
Website Updates
• Universal Caseworker and Universal Supervisor Vacancy Announcements
• Halifax Cheat Sheet for training Universal Workers
• Pitt County Powerpoint for training Universal Workers
• New Hanover video on ePASS
Integrated Manualhttp://www.ncwss.com/manual/index.html
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Updates: Other
Updates: Policy Subcommittee
Overview: • 10 Representatives from each of the three regions.• Role is to ensure the policy is clear, concise, and understandable and has the ability to be implemented locally.
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August MeetingFNS Admin Letter re: Transfers Pending Policy DevelopmentUpdate on Child Care re: Mandatory Child Support RequirementsIntegrated Manual Income Section UpdateUpcoming Administrative Letters re: Affordable Care Act & MAGI
Task Management
• County Query Last Month: How have you broken down tasks (% of counties)?
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83%
17%
Intake+Process/Ongoing
Intake/Process/Ongoing
Highlights: • Often LTC and SA done differently• “Intake approves if they have
everything”• Majority of counties keep intake,
processing, and ongoing separately
County Sharing: Universal Worker
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County Query
County Innovations Document
• Task Management – Let us know if you divide up intake from processing• Churn – Who has implemented a strategy around churn?• Reception – Who is using it? All or Parts?
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Discussion
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Contact Sheet
Judy Lawrence
DHHS Project Manager
(336) 227-2063
Erin Henderlight
PCG Project Manager
(828) 214-3614
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Public Consulting Group, Inc.148 State Street, Tenth Floor, Boston, Massachusetts 02109
(617) 426-2026, www.publicconsultinggroup.com
