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Youth for Change HandbookImportant Information for Clients and Family Members

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hours of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

6th Street Center for Youth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FacilitatingAllResourcesEffectively(FARE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FosterCareServices/ResourceFamilies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 GroupHomeProgram/ShortTermResidentialTreatmentCenter(STRTC) . . . . . . . . 4 HomelessEmergencyActionResponseTeam(HEART) . . . . . . . . . . . . . . . . . . . . . . . . . 4 HospitalAlternativesProgram(HAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 In Home Parenting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Medication/PsychiatricSupportServices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 YFC Outdoors Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 School Based Counseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 TheStrategiesCenteratYouthforChange™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Strengthening Families . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 StrongStarts—Parent-ChildInteractionTherapy(PCIT) . . . . . . . . . . . . . . . . . . . . . . . . 6 TherapeuticBehavioralServices(TBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 WraparoundServices(WRAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 YouthEmpowermentServices(YES) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Cultural Wrap Around Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Youth for Change Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Protection of Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Group Home and Foster Care Youth Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

TheCoreEvidenceBasedPracticesTreatmentModels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Drug,Alcohol,Tobacco&WeaponsPolicy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Weapons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

EmergencyProceduresandExits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CultureofFeedback/OpenDoorPolicy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Table of Contents

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Our Mission Statement:Enhancingthewell-beingofindividuals,children,familiesandcommunities.

Welcome to Youth for Change!

Who We Are and the Youth for Change Difference YouthforChangeisanon-profit,publicbenefitorganizationlicensedbytheStateofCaliforniatoprovidecomprehensivetreatment,educationandsupportservicesinourcommunity.Established in1991,theYouthforChangeteamhascontinuallydevelopedcommunitypartnershipsforthe purposeofchampioningthewell-beingofchildrenandfamilies.Ourprogramsaredynamicand respondflexiblytocommunityandfamilyneeds.

YouthforChangebelievesthatthebestplaceforachildiswithhisorherfamily.Whenafamilyisincrisisandunabletomeetachild’sneedforsafetyandhealth,YouthforChangemakeseveryefforttoprovidesupport,skillsandresourcestohelpreunifythisfamilyinahealthyandnurturingway.YouthforChangehasamissiontosupportindividuals,

childrenandfamiliessothattheymaylive happy,healthyandsafelivesbyproviding servicesthatpromotedignity,self-determination,andwell-being.

Hours of OperationHoursofoperationmayvarydependingontheprogram . Youth for Change operates during regular businesshours(8amto5pm)butappointmenttimesmayvaryandareflexible.TheHospitalAlterna-tivesProgramandWraparoundServicesprovideservices24/7,asneeded.

Accesstoafterhourservices:ButteCountyBehav-ioralHealthCrisisServices24hourhotline:1(800)334-6622.Ifyouareincrisisorlife-threatening danger,callyourlocallawenforcementimmediate-ly(911).

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Our Programs YouthforChangebeganitsworkwiththreegrouphometreatmentfacilitiesfor18severelyemotionallydisturbedchildren.Todayourservicesnowinclude:

6th Street Center for Youth6thStreetopenedin2008asaMentalHealthServicesAct(MHSA)fundedcollaborationbetweenYouthforChangeandButteCountyDepartmentofBehavioralHealth.Ourservicesareforyouthages14-24thatarehomeless,marginallyhousedorrunaways.6thStreetCenterprovidesasafeandsupportiveenvironmentwhereyouthexperiencinghomelessnesscanacquiretheskillstheyneedtoregainstabilityintheirlives.Wedothisbymodelinghealthybehaviorandrelation-ships,encouragingproductiveactivities,andprovid-ingaccesstoneededresources.Servicesrangefrombasicneedsincludingfood,laundryandhygienetocounseling,educationalandemploymentadvocacy,intensivecasemanagementandfamilyreunification.TransitionalandMasterLeaseHousingProgramsareopentohomelesstransitionageyouth(18-23)whoareparticipatingin6thStreetorBehavioralHealthservices.Formoreinformationaboutspecificservicesandevents,pleasevisittheprogramwebsiteat: www.6thstreetcenter.org.

Facilitating All Resources Effectively (FARE)FAREisaprogramthatoffersFamilyTeamDecisionMakingmeetingstofamiliesinvolvedwiththechildwelfaresystem.Ourgoalistoidentifystrengthsofthefamilyandinsuretheirparticipationinallstagesofthe process . Our meetings strengthen partnership and collaborationbetweenfamilymembers,socialwork-

ers,andotherserviceproviders.Weacknowledgethatfamiliesknowwhattheyneedandshouldbeapartoftheplanningoftheircase.Westrivetoensurethatfamilies participate in all aspects of their case from placement and case planning to transitioning children home .

Foster Care Services/Resource FamiliesTraditionalFosterCareprovidescomprehensivesupportiveservicestofosterparentsaswellasasafe,nurturingandsupportiverelationshipforyouthinneedofastablehome.IntensiveTreatmentFosterCareisashort-termprogramthatassistsinstabilizingayouth’sbehaviorastheypreparetoreunifywithafamilymemberorotherlongtermplacementoptions.TransitionalHousingPrograms(THP,THPPlusandTHPplusFC)assistsparticipantswiththefinancialresponsibilitiesofindependencewhilehelpinggainthenecessaryskillstosustainthemselves.

Group Home Program/Short Term Residential Treatment Center (STRTC)TheYouthforChangeGroupHomeProgramisbaseduponanallegiancetosystemicfamilytherapyandutilizesthetraining,experienceandskillsoflicensedtherapistsincollaborationwithateamofwell-educat-edandtrainedstaffinfacilitatinganintensive,com-prehensive,andcreativetherapeuticprogramthatiscenteredonthehealingofthewholechild.TheYouthfor Change Group Home Program is designed for boysages12-17andgirlsages12-17,whoselevelsoffunctionathome,schoolorinthecommunitywarranttheintensiveinterventionaffordedbyagrouphomeprogram.Commonemotionalandbehavioralprob-lemsofyouthservedinclude:depression,anxiety,physicaland/orsexualabuse,anti-socialbehavior,unresolvedgriefreaction,truancy,runningawayandfamilysystem’sissues.

Homeless Emergency Action Response TeamH.E.A.R.T.(HomelessEmergencyActionResponseTeam)offers24hoursservicestohomelessandrun-awayyouth(undertheageof18)andtheircaregiversinButteCounty.Thegoalsofthisprogramare:topro-videphysicalandemotionalsafetytoyouthexperienc-ingahomelessorrunawayepisode;reuniterunawayyouthwiththeirfamiliesandstrengthenfamilybonds;promotestablelivingconditionsforrunawayandhomelessyouth,includingyouththatareatriskfromseparationfromtheirfamilies;anddesign,implementandmaintainaservicesdeliverysystemthatisrespon-sivetotheuniqueneedsofrunawayandhomeless

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youthinButteCounty.Clientscanbeinservicesforshortperiodoftimetoresolveacrisisorforlongtermclinicalandcasemanagementservicesdependingontheclient’sidentifiedneeds.ToaccessH.E.A.R.T.servicescall1-877-4-RUN-AWAY.

Hospital Alternatives Program (HAP)TheHospitalAlternativesProgram(HAP)speciallytrainedCliniciansandBehavioralHealthCounselorsprovidecomprehensiveresponseandsupportser-vicestoyouthwhoareinneedofintensiveservicesasanalternativetobeinghospitalizedfollowinga5150screening.HAPisacollaborationbetweentheButteCountyBehavioralHealthCrisisStabilizationUnitandYouthforChange.InordertoreceiveHAPser-vices,participantsmusthavefullscopeMedi-CalandareferralmustbemadebytheButteCountyCrisisStabilizationUnit:(530)891-2810or(800)334-6622.

In Home ParentingIn Home Parenting is an in home parenting education programofferedtoButteCountyfamiliesreceivingmentalhealthservices.ParentswhowanttoimprovetheirparentingskillscanworkwithaParentEducatortoimprovetheirrelationshipwiththeirchild(ren)andenhancetheirfamilysupportsystem.InHomeParent-ingoffersparentsupport,parent-childactivitiesandworkswithparentstodevelopparentingtechniquesthatofferpositiveresults.

Medication/Psychiatric Support ServicesMedSupportservicesareofferedtoallchildren,adolescents and their families who are enrolled in a varietyofYouthforChangeprograms,uptotheageof18.Theseservicesincludeconsultation,diagnosticassessment,psychotropicmedicationtreatmentandpsychotherapy.

YFC Outdoors ProgramYouth for Change Outdoors Program aims to engage behaviorallychallengedyouthinasafeandstructuredoutdoorenvironment,allowingtheyouthtochoosethedegreetowhichtheyarechallenged.Throughthisprocesstheyouthwilllearnaboutthemselves,theirimmediatesurroundings,environmentalstewardship,teamwork,andtheirownabilitytomakesafe,respon-sibledecisionsindependently,andinagroupsetting.

School Based CounselingTheSchoolBasedCounselingprogramprovidescounselingservicestostudentsandtheirfamilieswhoarereferredbyParadiseUnifiedSchoolDistrict.Theseservicescanbeprovidedateligibleschoolsites,theParadiseRidgeFamilyResourceCenter,and/or

thestudent’shomes.Individual,group,andfamilysessionsmaybeoffered.Therapistsmayalsoprovidepsycho-educationtoclassroomteacherstohelptheminteractmoreeffectivelywiththeirstudents.Thispro-gramisacollaborationbetweenYouthforChange,theParadiseUnifiedSchoolDistrict,andtheButteCountyDepartmentofBehavioralHealth.

The Strategies Center at Youth for Change™TheStrategiesCenteratYouthforChange™isanationallyrecognizedgroupofprofessionalsthatprovidestraining,skillsimplementation,technicalassistance,appliedresearch,evaluation,organizationalcapacitybuilding,andleadershipdevelopment services.

Ourclientsareprimarily,butnotexclusively,inthesocialandhumanservicessector.TheStrategies Centerhasprovidedhands-on,realworldprofessionaldevelopmentandtrainingtohelpindividuals, programs,organizations,andnetworksreachtheir professionalandservicegoalsformorethan17years.

Weemploycurrentinformationtocreateservicesthatareresearch-based,people-centered,experiential,andcustomizedtoaddressourclients’needs.

Strengthening FamiliesTheStrengtheningFamiliesprogramsupportsfamilieswithchildrenages0-5bybuildingthe5ProtectiveFac-tors(parentalresilience,socialconnections,knowledgeofparentingandchilddevelopment,concretesupportin times of need, and social and emotional competence ofchildren)withinthehomeandthecommunity.WeprovidefunandinteractiveTot-Time,childcareforparentingclasses,andofferassistancetofamiliesinneedtoensurefamilystability.

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Strong Starts – Parent-Child Interaction Therapy (PCIT) PCITisdesignedtoimprovethequalityoftherela-tionshipbetweenyouandyourchild.Thefocusisonteachingyouthenecessaryskillstoreduceunwantedbehaviorsthataffectyourchild’sfunctioningathome,inpublic,andwithhis/herpeers.StrongStartcounsel-ingfor0to12.PCITprovidedfor0to7yearsofage.

Therapeutic Behavioral Services (TBS)TBSservicesprovideadditionalshorttermsupporttoyouthundertheageof21.TBSstaffwillassistchildren/youthintheirtransitiontolowerlevelsofcare(includinghomeorhomelikesetting)oravoidmovingtoahigherlevelofcare(includingapsychi-atrichospitalorgrouphomeintheRateClassificationLevel(RCL)12orhigher).

Wraparound Services (Wrap)Wrap’sapproachfocusesonwhatisworkingwiththefamily.Itbuildsonindividual’sstrengths,assetsandskills.Itpullspeopleandcommunitytogether.Ateamiscreatedthatstrivesfortrust,cooperation,self-worthandfamilyunity.Eachfamilyisinchargeoftheirown goals and successes . Families with children who havebeenplacedinorareatriskofplacementinagrouphomeintheRateClassificationLevel(RCL)10oraboveasidentifiedbytheButteCountyInteragencyPlacementUnit(ISPU)areeligibleforWrap.

Youth Empowerment Services (YES)YouthEmpowermentServicesProgramoffersoppor-tunitiesforyouthtoengageinoutdoorandrecreation-alactivitiestothedegreewithwhichtheyarecom-fortable.Weeklyskillsbuildinggroupsarepresented

toyouthfromages8–24withtheintentofenhancingself-confidence,communicationskills,socialskillsandcommunitydevelopment.ThegoaloftheYESProgramistoequipyouthwiththeskillsabilitytofunctionatahealthylevelintraditionalafterschoolprograms,educationalsettingsandtheirhomeenvi-ronments . In addition, the program aims to strength-enfamilybonds,provideeducationonaccessingcommunityresources,andpromotepersonalgrowthandhigherfunctionalitythroughsafeandintentionalchallenges,andmasteryofskillspresentedduringgroups .

Examplesofactivities:

• RockClimbingandKnotTying• CanoeingandNavigation• HikingandSpeciesIdentification• Whitewater Rafting• ChallengeCourseandTeamBuilding Activities

• Gardening and Horticulture• CampingandBackpacking• CommunityServiceProjects• Andmanyotherleisureandoutdoor/recre-ationbasedactivities

GroupsareheldonTuesdaysinOroville,andWednes-dayandThursdaysinChico.ParticipantsarereferredtotheprogramthroughButteCountyBehavioralHealth .

Cultural Wrap Around ProgramThroughacollaborativeeffortwithButteCountyBehavioralHealth,YouthforChangeprovidescasemanagementandparentalsupportservicesthroughthe Cultural Wraparound Program . Our case man-agersandparentpartnersworkinconjunctionwithButteCountyCliniciansandstafftosupportfamiliesandprovideaccesstoresourcesandcommunitycon-nections.Usingastrengthbasedandculturallysen-sitiveapproach,ourstaffworktostrengthenfamiliesandtheirsupportnetworksinordertopreventoutofhome placement .

To view more details, contact information, and the scope of services for any of our programs listed above please visit our website at: www.youth4change.org

Our Programs continued

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Youth for Change ValuesThefollowingarebasedonsocialwork’scorevaluesof:service,socialjustice,dignityandworthoftheperson,importanceofhumanrelationships,integrity,andcompetence.TheseprinciplessetforthidealstowhichallYouthforChangeemployees,internsandvolunteersaspire.

Our Pledge Regarding the Protection of Your Records Weunderstandthathealthinformationaboutyouispersonalandprivateandwearecommittedtopro-tectingyourhealthinformation.Wecreatearecordofcare/servicesyoureceive,onbehalfofthisagency,astoprovideyouwithqualitycareandtocomplywithcertainlegalandethicalrequirements.Allclientsreceivingbehavioralhealthserviceswillhaveanop-portunitytoreviewthefullNoticeofPrivacyPracticesbrochureduringtheintakeprocess.Youwillbeaskedtosigntoverifyyoureceivedandreviewedthisinfor-mation .

Group Home and Foster Care Youth RightsTheCaliforniaCodeofRegulations,Title22requiresthatanychildadmittedtoahome/facilitymustbeadvisedofhis/herpersonalrights.Homes/Facilitiesarealsorequiredtoposttheserightsinareasaccessi-bletothepublic.DuringtheintakeprocessyoushallbeprovidedwithYourRightsasaFosterCareYouthinCalifornia.Thisformdescribesthepersonalrightstobeaffordedeachchildadmittedtoahome/facility.Thisformalsoprovidesthecomplaintproceduresforthechildandauthorizedrepresentative.Thisformistobereviewed,completedandsignedbyeachchildand/oreachauthorizedrepresentativeuponadmissiontothehome/facility.Thechildand/orauthorizedrep-resentativealsohavetherighttoreceiveacompletedcopyoftheoriginallysignedform.Theoriginalsignedcopyshallberetainedinthechild’sfilewhichismain-tainedbythehome/facility.

We Value: ServiceEthical Principle:Ourprimarygoalistohelp peopleinneedbydrawingonourknowledge, values,andskillstohelppeopleinneed.

We Value: Social JusticeEthical Principle:Wewillstrivetoensureaccesstoneededinformation,services,andresources;equalityofopportunity;andmeaningfulparticipationindeci-sionmakingforallpeopleandpromotesensitivityandawarenessaboutculturalandethnicdiversity.

We Value: Dignity and Worth of the PersonEthical Principle: We will respect the inherent dignityandworthofaperson.

We Value: Importance of Human RelationshipsEthical Principle: We will recognize the central im-portanceofhumanrelationships.Wewillaskforandrespondtofeedback,preferences,andgrievancesinanefforttopromote,restore,maintain,andenhancethewell-beingofindividuals,families,organizations,andourcommunity.

We Value: IntegrityEthical Principle:Wewillbehaveinatrustworthymannerandacthonestlyandresponsiblyandpromoteethical practices on the part of our organization and thosewithwhichweareaffiliated.

We Value: CompetenceEthical Principle: We will practice within our area of competenceanddevelopandenhanceourprofession-alexpertise.

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The Core Evidence Based Practices Treatment Models at Youth for Change

YouthforChangeencouragesandimplementsthefollowingtechniquesintheirtreatmentprogrampro-cesses:TherapeuticCrisisIntervention,Parent-ChildInteractionTherapy,NurturedHeartApproach,Nur-turingParenting,MotivationalInterviewing,TraumaFocusedCognitiveBehavioralTherapy,AdoptionCompetentPractice,DialecticalBehavioralTherapy,FeedbackInformedTreatment,andTheChildandAdolescentNeedsandStrengthAssessment.

Anin-depthexplanationofeachofthetreatmentpracticesmentionedaboveisavailableuponre-quest.

Scope of Practice: YouthforChangeemployeespossessawiderangeofexperienceandeducationalbackgroundandareselectedfortheirspecificexper-tise,energyandattitudetowardservicedeliveryinaccordancewithourmissiontoenhancethewell-be-ingofothers.Weemploypara-professionalswithBachelor’sDegreesinfieldsrelatedtosocialservice,healthandwellnessandyouthdevelopmentandalsoMaster’slevelprofessionalsworkingtowardlicensureinthefieldofsocialworkandmarriagefamilytherapy.LicensedClinicalSocialWork-ersandLicensedMarriageandFamilyTherapistssupervisealltheclinicalandsocialworkserviceprovidedatYouthforChange.

Grievance Procedure:IfeveryouareunsatisfiedwithourservicesyouareencouragedtocontacttheComplianceOfficerat(530)877-1965tocommuni-cateyourneeds,complaintsorrequests.

YoumayalsocontactButteCountyBehavioralHealth’sPatients’RightsAdvocateatanytimetore-portacomplaint;thiscontactinformationisalwaysvisibleinthelobbyofourservicesites.

Non-Violent Practices: ItisourstrictpolicyatYouthForChangetoNOTusethefollowinginter-ventionsintreatment:Lockedseclusion,mechanicalrestraint,verbalabuseorhumiliation,excessiveforcebeyondtheresourcesneededtosafelyandhu-manelyintervenewithclientsatriskofgraveharmto self or others, withhold food or water, demean-ingordegradingactivities,punitiverestrictionsorassignments or corporal punishment .

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Drug, Alcohol, Tobacco & Weapons Policy & Emergency Procedures

YouthforChangeisadrug/alcohol-freeworkplace.EachYFCstaffmemberhasaresponsibilitytode-liverservicesinasafe,conscientiousmannerwhichincludes refraining from the use of illegal drugs, alcoholandtobaccowhileonYFCpropertyorwhileperformingtheirworkduties.Prescriptionmedi-cationshouldbetakenasprescribedandispermit-tedsolongasitdoesnotimpairabilitytoperformjobdutiessafelyandeffectively.Allprescriptionmedication should remain under the control of the prescribedindividualatalltimes.

Clientsandtheirfamilymembersareaskedtoassistusinkeepingourworkenvironmentdrug,alcoholandtobaccofreeandparticipateinsessions,visita-tionsandappointmentsinamannerthatcontrib-utestothehealthandwell-beingofthemselvesandothersbybeingalcoholanddrugfree.Weaskthatclients adhere to California and Federal laws with regard to possessing, ingesting, manufacturing or transportinganycontrolledsubstancewhileonYFCpropertyorwhileengaginginaYFCservice.Anypersonsuspectedtobeundertheinfluenceofalcoholorillegaldrugsmaybeaskedtoleavethepremises .

Weapons: Weaskthatallclients,familymembers,communitypartnersandpeersactinaccordancewithcity,countyandstatelawsandnotunlawfullypossess weapons on all Youth for Change premises or during Youth for Change functions .

Emergency Procedures and Exits: Each Youth for Changesiteisequippedwithemergencyproce-duresandexitstomaximizeyoursafetyduringyoursessionorstay.Youcanfindtheseexitsclearlymarkedandroutespostedthroughoutthefacili-ties.WearevisitedregularlybytheFireMarshaltoensureourcompliancewithsafetyprocedures.Allstaffparticipateinmonthlysafetytrainingsaswellasemergencyproceduredrills.

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We Are a Culture of FeedbackWerelyonyoutotellusiftheworkwearedoingtogetherisnotmeetingyourtreatmentgoals.Ifthereiseveranythingwecandotobettermeetyourtherapeuticneedswewantandneedtoknowsothatwecanmaketheappropriateadjustmentstocreatethebestpossibleoutcome.Wereceivethisfeedbackinamulti-tudeofways:

• LongitudinalStudy:Wehopetodetermineif we are indeed accomplishing our mis-sionofenhancingthewellbeingofothersthroughtheuseofalongitudinalstudy.Duringthetreatmentprocessyoumaybeaskedforpermissiontocontactyoutode-termineifyouweresatisfiedandbenefitedfromservicesatYouthForChange.

• YouthforChangeemployeesalsoparticipateinaninternalorganizationalclimatesurveyonayearlybasis.

• Treatmentstaffaretrainedinreceivingfeed-backviaFeedbackInformedTreatment(FIT)whichwillhelpyoutocommunicateyourpreferences,levelofsatisfactionandprog-ressinyourtreatment.

• Duringyourtreatmentyoumaybeaskedtoinaconsumerperceptionsurveyregardingyoursatisfactionwithourservices.

• Wealsoaskourcommunitypartnerstorateus on our professionalism, friendliness and competencyinasurveyonayearlybasis.

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Specialty Services/Community Services7200/7204SkywayParadise, CA 95969Phone:(530)877-1965Fax:(530)877-1978

Paradise Ridge Family Resource Center 6249SkywayParadise, CA 95969Phone:(530)872-3896Fax:(530)872-4093

6th Street Center for Youth130 West 6th StreetChico,CA95928Phone:(530)894-8008Fax:(530)894-1979

Rio Lindo Counseling Center 578RioLindoAvenue,Suite3Chico,CA95926Phone:(530)894-5933Fax:(530)894-5791

572RioLindoAvenue,Suite206Chico,CA95926Phone:(530)894-5933Fax:(530)894-5791

Administration Office 5538SkywayParadise, CA 95969 Phone:(530)877-8187Fax:(530)877-3020

Oroville Counseling Center2856OliveHwyOroville,CA95966Phone:(530)533-1576Fax:(530)533-1979

Contact Information

Pictures are not of actual clients.

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Youth for ChangeAdministration Office

Phone: (530) 877-8187 Fax: (530) 877-1978

Mailing Address: P.O. Box 1476, Paradise, CA 95967

www.youth4change.org Enhancing the well-being of individuals, children, families and communities.