10
Zero2Ten Manufacturing Customers
Paul Williams –
Group IM Manager
“I had worked with Zero2Ten
before, I liked their fixed price
approach; they tell you what
they are going to do and they
deliver it.”
“There were no problems at all
with migration and integration.
Zero2Ten really do know
Dynamics CRM inside out.”
Microsoft Dynamics CRM Momentum
Zero2Ten
20122009 2010 2011
2013
2013
2013 PARTNER OF THE YEARMicrosoft Dynamics UK Partner of Year
Finalist
2013
2014
2014
2014 PARTNER OF THE YEARMicrosoft Dynamics Cloud Partner
Winner
2014
Microsoft Dynamics CRM Accreditation
Microsoft Dynamics Cloud Excellence Partner
2012 PARTNER OF THE YEAR
Winner
Microsoft Dynamics Cloud Excellence Partner
2011 PARTNER OF THE YEAR
Winner
Victrex• Victrex plc, are is the world’s leading manufacturer of high performance polyaryletherketone materials
• Victrex plc, comprises two divisions: Victrex Polymer Solutions that focuses on transport, industrial and the electronics markets and
Invibio Biomaterial Solutions that focuses on providing specialist solutions for medical device manufacturers.
• Serving over 30 geographies worldwide across Automotive, Aerospace, Energy & Industrial, Electronics and Medical.
• Victrex employ over 650 people worldwide and are listed on the London Stock Exchange, with a market capitalisation of over £1.5bn.
What did Zero2Ten do for them?
• Business units around the world
– Advanced Marketing Management
– Business Development
– Client Relationship Management
– Customer Service
– Inside View/ CoreMotives/ c360/ Resco
• Global Roll-out
• Started on CRM 2011 upgraded to CRM 2011
• 75 users up to 255 Users
– Centralized IT admin /support with regional peer
support
– SAGE ERP then AX ERP integration
– Global user adoption champion
Increase Leads & Build Pipeline
Maximize Time Spent Selling
Increase Lead Handling &
Responsiveness
Improve Forecasting Accuracy &
Quota Visibility
Better Support for
Management Decision Making
ImproveCustomer Service &
Responsiveness
Improve Account
Management
Improve Overall Operational Efficiency
Top 10 Business Outcomes
Improve Interactions
with Prospects, Customers &
Partners
Increase Revenue from
Existing Customers
Find
Win
Grow
Why Dynamics CRM if I have AX CRM?
