ZhannaRoot - 30 Helping Supporter (Classic)

Zhanna Root

28 May 2014

Foundation ChapterManagement Chapter

Zhanna Root

© The Insights Group Ltd, 1992-2014. All rights reserved. Page 2

Personal Details

Zhanna Rootmassage [email protected]

self-employed

120 S High St 2 fWest ChesterPennsylvaniaUnited States19382

Telephone: 4848813005

Date Completed: 28 May 2014

Date Printed: 28 May 2014

Zhanna Root

© The Insights Group Ltd, 1992-2014. All rights reserved. Page 3Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.

ContentsIntroduction............................................................................................................... 4

Overview .................................................................................................................. 5Personal Style ................................................................................................................................ 5

Interacting with Others ................................................................................................................... 5

Decision Making ............................................................................................................................. 6

Key Strengths & Weaknesses.................................................................................. 7Strengths ........................................................................................................................................ 7

Possible Weaknesses .................................................................................................................... 8

Value to the Team .................................................................................................... 9

Effective Communications...................................................................................... 10

Barriers to Effective Communication ...................................................................... 11

Possible Blind Spots............................................................................................... 12

Opposite Type ........................................................................................................ 13

Suggestions for Development ................................................................................ 15

Management .......................................................................................................... 16Creating the Ideal Environment .................................................................................................... 16

Managing Zhanna ........................................................................................................................ 17

Motivating Zhanna........................................................................................................................ 18

Management Style ................................................................................................. 19

The Insights Discovery® 72 Type Wheel ............................................................... 20

The Insights Discovery® Colour Dynamics ............................................................ 21

Zhanna Root


IntroductionThis Insights Discovery profile is based on Zhanna Root’s responses to the Insights PreferenceEvaluator which was completed on 28 May 2014.

The origins of personality theory can be traced back to the fifth century BC, when Hippocratesidentified four distinct energies exhibited by different people. The Insights System is built aroundthe model of personality first identified by the Swiss psychologist Carl Gustav Jung. This modelwas published in his 1921 work “Psychological Types” and developed in subsequent writings.Jung’s work on personality and preferences has since been adopted as the seminal work inunderstanding personality and has been the subject of study for thousands of researchers to thepresent day.

Using Jung's typology, this Insights Discovery profile offers a framework for self-understandingand development. Research suggests that a good understanding of self, both strengths andweaknesses, enables individuals to develop effective strategies for interaction and can help themto better respond to the demands of their environment.

Generated from several hundred thousand permutations of statements, this profile is unique. Itreports statements which your Evaluator responses indicate may apply to you. Modify or deleteany statement which does not apply, but only after checking with colleagues or friends to identifywhether the statement may be a “blind spot” for you.

Use this profile pro-actively. That is, identify the key areas in which you can develop and takeaction. Share the important aspects with friends and colleagues. Ask for feedback from them onareas which seem particularly relevant for you and develop an action plan for growth personallyand interpersonally.

Zhanna Root


OverviewThese statements provide a broad understanding of Zhanna’s work style. Use this section to gaina better understanding of her approaches to her activities, relationships and decisions.

Personal Style

Serious, conscientious and loyal, Zhanna is a dedicated worker. She will seek an environment inwhich she can be quietly productive. Her easy-going exterior may mask a rather morecompulsive interior. She gravitates to other people and is highly skilled at understanding others'needs and motivations, usually appearing friendly, tactful and sympathetic. Although she is quiteingenious and idea-oriented, she is rather modest about her finer qualities. Zhanna knows whatis important to her and will protect it at all costs. Tenacious persistence and dedication to a causeare her character hallmarks.

She likes system, order and few surprises and to work in an environment which she feels issecure. Her work has to contribute to things that matter to her and she tends towardperfectionism only when she cares deeply enough. If she makes a serious mistake at work shemay feel guilty for a long time. Zhanna is seen by others as open, mild, modest and ratherself-effacing. Traditions are important to Zhanna and are carefully remembered and observed.

She may have difficulty asserting herself and in saying “No”. Practical and repetitive mundanework does little to satisfy her as she needs to make a personal contribution. Her modest mannercan restrain her from pushing herself forward and this occasionally results in her beingunder-valued. As she values her integrity, she can be determined to the point of being stubbornabout issues that are important to her. She resists being labelled by others and is engaged in anever-ending search for self-knowledge and self-identity.

Zhanna is conscientious and responsible and accepts being needed by others. She tries to liveeach moment as a satisfying personal experience. Even if a mistake has been made bysomeone else she may spend a lot of time sympathising with the “guilty“ party and attempting tospread the responsibility. The kind of work that best suits her requires patience, devotion andadaptability. Zhanna's work style is a balance of structure and responsibility with an awareness ofothers' needs.

One of her outstanding traits is economy of effort. She does things in a routine manner and isconsistent, conscientious and reliable. She may not readily talk of her need to move continuallyto become who she really wants to be. She may benefit from taking a step back to consider thecause and effect of her actions, and from practising becoming more tough-minded. She needs toremember to withdraw regularly from caring for others to take care of herself.

Interacting with Others

Bringing a quiet enthusiasm and loyalty to her work, Zhanna encourages co-operation andflexibility on the team. She would be prepared to walk across broken glass in her bare feet tohelp a friend in need. In conflict, she will listen to all sides before forming a conclusion andsupporting a particular view. Though she still likes her help returned, Zhanna is more patient andless expectant than most other types. Frequently reflecting, her intuitive feelings prompt a sense

Zhanna Root


of the endless possibilities inherent within her as she considers how such potential may berealised.

She is an individualistic and independent person, though this may not always be readily apparentdue to her desire to maintain warm and harmonious relationships with others. Zhanna feels alove and sensitivity for others and an appreciation for life. She abhors a lack of caring in others,and working with people who lack a desire to support and assist others can cause her concern.Possessing a quiet strength, her caring, concerned approach to life seems to encourage otherpeople to confide in her. She finds it difficult to take a fixed position on issues that are notimportant to her. As a result, she may be seen by others as rather lacking in conviction.

Situations that find her in charge as autocratic leader do not usually suit her as she prefers to bemore supportive than directive. She believes that people work best when they are encouragedand helped - not pressured or criticised. She constantly focuses on what is good in others, soshe tends to downplay others' faults, forgiving them for minor slights or hurtful behaviour. She willoften seek a strong protector or may ultimately rebel against authority. She has a desire to beloyal to a protective organisation and may be content to spend all her working life with the sametrusted employer. Her deepest feelings will rarely be articulated.

Decision Making

Zhanna seeks to unite all parties in a controversy and can readily see the validity of alternativepoints of view. Zhanna is an excellent “sounding board” for others who are seeking to exploretheir own ideas. She tends to make sound future decisions only after deeper reflection. Zhannawill usually encourage democratic or even consensus decisions, as opposed to having themimposed autocratically. It is in gaining others' acceptance of her ideas that she provides qualityleadership.

Open-minded, curious and insightful, Zhanna has excellent long-range vision and sensitivity.Non-judgemental and accepting of others' behaviour in a rather factual way, she notices thingsaround her and will generally find the deeper meanings within most situations. Her quietdemeanour often allows her to get agreement to her alternative solutions. Work, for her, is theprocess of striving towards something that matters deeply to her and is consistent with hervalues. She will be quiet, but strong, in defending her values.

Her natural introversion does not prevent her from making critical and incisive comments withconviction and presence. Highly technical or factual information may appear dry and uninspiringto her and may not receive her full attention. She is frustrated by authoritative restrictions andresents being told how to work. She may dislike time disciplines and she may avoid conflict andunpleasantness in resolving the issue. She is prepared to make decisions through groupconsensus. Zhanna is good at easing tense situations, enabling competing or conflicting groupsto unite.

Personal Notes

Zhanna Root


Key Strengths & WeaknessesStrengthsThis section identifies the key strengths which Zhanna brings to the organisation. Zhanna hasabilities, skills and attributes in other areas, but the statements below are likely to be some of thefundamental gifts she has to offer.

Zhanna’s key strengths:

● Highly effective where consistent performance is required.

● Supportive, steadfast and encouraging of others.

● Usually weighs up all relevant factors before reaching decisions.

● Can gain personal fulfilment through helping others.

● Usually reads non-verbal signs effectively.

● Curious and keen observer of life.

● Understanding, friendly and warm hearted.

● Unassuming, patient, relaxed and non-threatening.

● Her word is her bond.

● A steady day-to-day planner.

Personal Notes

Zhanna Root


Key Strengths & WeaknessesPossible WeaknessesJung said “wisdom accepts that all things have two sides”. It has also been said that a weaknessis simply an overused strength. Zhanna's responses to the Evaluator have suggested theseareas as possible weaknesses.

Zhanna’s possible weaknesses:

● Seen as rather rigid, inflexible and unbending.

● Digs in her heels when feeling threatened.

● Dislikes unpredictable environments.

● May project a weak image, thus her invaluable contributions may be overlooked.

● A tendency to give up easily when she feels isolated.

● Was once indecisive, but she is not so sure now!

● Over-tolerant of others' inability to perform.

● May avoid resolving tough issues.

● May worry unduly - prone to pessimism.

● May find it difficult to impose her will on others.

Personal Notes

Zhanna Root


Value to the TeamEach person brings a unique set of gifts, attributes and expectations to the environment in whichthey operate. Add to this list any other experiences, skills or other attributes which Zhannabrings, and make the most important items on the list available to other team members.

As a team member, Zhanna:

● Carefully assesses situations before acting.

● Is patient and forgiving.

● Can become absorbed in following projects through to completion.

● Is consistent and dependable.

● Brings quiet stability to most things.

● Is a caring team player who honours her commitments.

● Supports others by being loyal, diplomatic and sincere.

● Will be conscious of the human factors in the organisation and the team.

● Makes great effort to build and maintain relationships with others.

● Always seeks to understand the other's viewpoint.

Personal Notes

Zhanna Root


CommunicationEffective CommunicationsCommunication can only be effective if it is received and understood by the recipient. For eachperson certain communication strategies are more effective than others. This section identifiessome of the key strategies which will lead to effective communication with Zhanna. Identify themost important statements and make them available to colleagues.

Strategies for communicating with Zhanna:

● If you must criticise, do it slowly, constructively and honestly.

● Remember that she may not be revealing her real underlying concerns.

● Adopt a low key, positive approach.

● Appreciate her ability to amass a wide range of information.

● Provide lots of opportunities for team contact.

● Expect some resistance if you are suggesting change.

● Take the time to get to know her well.

● Listen to and value her suggestions and contributions.

● Leave time for the relationship as well as the task.

● Allow her to explain the logic behind her views.

● Appeal to her need to be of service.

● Give her time to reflect inwardly.

Personal Notes

Zhanna Root


CommunicationBarriers to Effective CommunicationCertain strategies will be less effective when communicating with Zhanna. Some of the things tobe avoided are listed below. This information can be used to develop powerful, effective andmutually acceptable communication strategies.

When communicating with Zhanna, DO NOT:

● Encourage her to undertake a high profile task against her will.

● Undervalue her ability to make essential contributions.

● Shout, bully or threaten with position power.

● Labour the point or give lengthy verbal instructions.

● Patronise or be paternalistic.

● Set unrealistic deadlines that restrict her quality outputs.

● Attempt to disguise your true motives.

● Cut her short or discourage her when she wishes to share information.

● Ask lots of questions in quick succession.

● Become too impersonal.

● Set deadlines you really believe cannot be reached.

● Call on her when uninvited.

Personal Notes

Zhanna Root


Possible Blind SpotsOur perceptions of self may be different to the perceptions others have of us. We project who weare onto the outside world through our “persona” and are not always aware of the effect our lessconscious behaviours have on others. These less conscious behaviours are termed “BlindSpots”. Highlight the important statements in this section of which you are unaware and test themfor validity by asking for feedback from friends or colleagues.

Zhanna’s possible Blind Spots:

Zhanna may reflect longer than is necessary before undertaking or beginning a project. Becauseof her strong desire for harmony, she can overlook her own needs and ignore real personalproblems. She would be better to speak up immediately when she feels that she is being takenadvantage of.

A rather private nature may prevent Zhanna from asking questions. Encourage her todemonstrate her grasp of new ideas by slowing the pace of the interaction. She should attempt toanalyse what it is that is making her feel resentment on occasions. If she tried to develop moreobjectivity about her projects and tasks she would becomes less vulnerable to criticism anddisappointment. She can sometimes be impractical and may neglect routine details that needattention. When she is disappointed, she may become negative about everything and everyonearound her.

Her interest in others tends to make her rather optimistic towards maintaining positiverelationships. Her own personal feelings in relationships and decision making are trusted by herand used to the exclusion of more objective data. Because of her vulnerability in her relationshipswith others, Zhanna may be rather easily manipulated by some. She tries to please a lot ofpeople and finds it hard to defend an unpopular position. She could do better to become moreassertive about her own needs and fully consider the implications of interactions with others.

Personal Notes

Zhanna Root


Opposite TypeThe description in this section is based on Zhanna's opposite type on the Insights Wheel. Often,we have most difficulty understanding and interacting with those whose preferences are differentto our own. Recognising these characteristics can help in developing strategies for personalgrowth and enhanced interpersonal effectiveness.

Recognising your Opposite Type:

Zhanna’s opposite Insights type is the Director, Jung’s “Extraverted Thinking” type.

Directors are forceful, demanding, decisive people who tend to be strong individualists. They areforward looking, progressive and compete to attain goals. Zhanna will see them as headstrongand they often have a wide range of interests. In solving problems they are logical and incisive.Zhanna may well experience the Director as cold, blunt and over-bearing. Directors tend to beseen as self-centred and lacking in empathy and can be highly critical and fault finding when theirstandards are not met.

Directors may overstep boundaries and may be impatient and dissatisfied with routine work.They want freedom from control, supervision and details. Zhanna may see the Director asaggressive and tending to order people around, as they often rely on personal forcefulness andintimidation to achieve their aims. Directors are “take charge” types with very high control needs.They may not often cope well personally when things do not go as planned.

Zhanna sees Directors as having short fuses. When pushed the Director may become loud, rigidand domineering. The Director tends to be a focused, if somewhat disorganised, manager with atenacious drive towards the future.

The Director’s biggest drawbacks may be perceived by Zhanna as arrogance, impatience andinsensitivity to others’ feelings.

Personal Notes

Zhanna Root


Opposite TypeCommunication with Zhanna's Opposite TypeWritten specifically for Zhanna, this section suggests some strategies she could use for effectiveinteraction with someone who is her opposite type on the Insights Wheel.

Zhanna Root: How you can meet the needs of your Opposite Type:

● Remember to thank her for her time.

● Take responsibility for your own actions and errors.

● Be enthusiastic and positive.

● Understand her goals and objectives.

● Be sure she sees evidence of your support.

● Use humour in moderation.

Zhanna Root: When dealing with your opposite type DO NOT:

● Criticise her ideas or take issues with them.

● Criticise her ideas too harshly or personally.

● Come unprepared and disorganised.

● Try to control the conversation.

● Confuse the conversation with irrelevant details.

● Stray from the agenda.

Personal Notes

Zhanna Root


Suggestions for DevelopmentInsights Discovery does not offer direct measures of skill, intelligence, education or training.However, listed below are some suggestions for Zhanna’s development. Identify the mostimportant areas which have not yet been addressed. These can then be incorporated into apersonal development plan.

Zhanna may benefit from:

● Asking herself “what is the worst thing that can happen?” then being prepared to accept itshould it occur.

● Saying no first, giving the opportunity to review a decision later.

● Breaking the routine and doing something outrageous.

● Be more open about her feelings.

● Taking an active part in the process of change.

● Challenging more and forgiving less.

● Being less sensitive to the needs of others.

● Focusing more upon objective, measurable criteria.

● Considering previous mistakes as periods of personal growth.

● Never attending a meeting without speaking out.

Personal Notes

Zhanna Root


ManagementCreating the Ideal EnvironmentPeople are generally most effective when provided with an environment which suits theirpreferences and style. It can be uncomfortable to work in an environment which does not. Thissection should be used to ensure a close match between Zhanna’s ideal environment and hercurrent one and to identify any possible frustrations.

Zhanna’s Ideal Environment is one in which:

● The dress code is informal but smart.

● There is a shared philosophy of excellent service.

● She can have her own work space.

● Objectives and processes are the focus, rather than monitoring detail work.

● Goals and outcomes are first agreed in writing.

● Family and outside personal interests feature prominently.

● Unity and cohesion prevail.

● Everyone has a chance to express their views without being pressured.

● Personal pain and suffering is avoided for everyone.

● Mundane and repetitive work is minimised.

Personal Notes

Zhanna Root


ManagementManaging ZhannaThis section identifies some of the most important strategies in managing Zhanna. Some of theseneeds can be met by Zhanna herself and some may be met by her colleagues or management.Go through this list to identify the most important current needs, and use it to build a personalmanagement plan.

Zhanna needs:

● Encouragement when she expresses a desire to go beyond her comfort zone.

● To be aware of underlying stresses.

● Regular feedback and genuine encouragement.

● Sufficient time to ponder and question complex issues.

● Help in thinking “outside the box”, or beyond the traditional.

● Regular reassurance of the value placed on her contribution.

● Regular reviews to ensure that she is actively overcoming challenges.

● To have mistakes dealt with in a positive and constructive manner, avoiding confrontation.

● A workplace offering privacy but not exclusion.

● Help to determine the pace and deadlines.

Personal Notes

Zhanna Root


ManagementMotivating ZhannaIt has often been said that it is not possible to motivate anyone - only to provide the environmentin which they will motivate themselves. Here are some suggestions which can help to providemotivation for Zhanna. With her agreement, build the most important ones into her PerformanceManagement System and Key Result Areas for maximum motivation.

Zhanna is motivated by:

● Promises fulfilled.

● Having her opinion sought on support services.

● Opportunities to share experiences with a small, relaxed group of colleagues.

● Being asked for her opinion.

● A “key” role within a successful team.

● Quiet, tenacious endeavour which is rewarded in a low key way.

● Membership of peripheral committees and workshops.

● Being able to do a quality job.

● Responsibilities which capitalise on her one-to-one supervisory or mentoring strengths.

● Small gestures of goodwill that enhance her feeling of belonging.

Personal Notes

Zhanna Root


Management StyleThere are many different approaches to management, most of which have different situationalapplications. This section identifies Zhanna’s natural management approach and offers clues toher management style, highlighting both gifts and possible hindrances that can be furtherexplored.

In managing others, Zhanna may tend to:

● Listen carefully and respond in an appropriate way.

● Quickly accept personal blame for mistakes.

● Become stubborn when challenged.

● Appear stubborn and intransigent in areas which conflict with her sense of values.

● Allow far too much feedback.

● Sublimate her own needs for those of others.

● Take on too many disparate activities, resulting in a loss of focus and identity for others.

● Enjoy the success of others.

● Set goals and objectives that fail to fully stretch her team members.

● Set and maintain a sense of neatness and order.

Personal Notes

Zhanna Root


The Insights Discovery® 72 Type Wheel

Conscious Wheel Position30: Helping Supporter (Classic)

Less Conscious Wheel Position30: Helping Supporter (Classic)

Zhanna Root


The Insights Discovery® Colour Dynamics

Persona (Conscious) Preference Flow Persona (Less Conscious)

6

3

0

BLUE GREEN YELLOW RED

2.99 5.60 3.04 1.2450% 93% 51% 21%

100

50

0

50

100

15.6%

6

3

0

BLUE GREEN YELLOW RED

2.96 4.76 3.01 0.4049% 79% 50% 7%

Conscious

Less Conscious

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