AnnualReview - Resolution

www.resolution.org.uk

Annual Review

2 www.resolution.org.uk

Chair and Chief Executive’s Foreword

We started the year with our membership survey which gave us valuable insight into members positive view of our performance and what our priorities should be. Members ranked training and learning opportunities as one of the key benefits of being part of our family. We hope more members will participate in 2020, especially as a highlight of the past year has been the unveiling of our dedicated training suite. Based at Resolution HQ in central London, this space allows us to offer members a wider array of training opportunities than ever before. We have also prioritised the development of online learning to ensure that all members, regardless of location, can participate and benefit from the training and learning venue.

Significant progress was made in our campaign to secure no-fault divorce and despite some set-backs (a general election) which were out of our (and anybody else’s)

Moving forward together

control, this now looks certain (fingers crossed!) to be made law in 2020. Our wider policy work will continue on issues such as cohabitation reform, Brexit, championing early legal advice and ensuring that more of the public are aware of and benefit from the full range of dispute resolution techniques and multidisciplinary approaches that Resolution members can provide. We have learned a huge amount from our work and engagement with policy and law makers on the no-fault campaign. We will work closely with our expert committees to provide ministers, MPs and officials with advice and compelling arguments to improve family law legislation and policy in 2020.

Our success in 2019 is down to the support and participation of our members. Each time one of you attends a committee meeting, takes part in our conferences or training events, or responds to a survey you

Resolution has continued to deliver for family justice professionals through another milestone year of achievement.

60%of member's have

undertaken Resolution training in 2019

Colin Jones Resolution CEO

Margaret Heathcote Resolution National Chair

are helping to contribute to a movement that is affecting positive change in the family justice sector.

We thank you all for your contribution to Resolution’s work – we couldn’t do it without you!

Our success in 2019 is down to the support and participation of our members. Each time one of you attend a committee meeting, takes part in our conferences or training events, or responds to a survey you are helping to contribute to a movement that is affecting positive change in the family justice sector.

3Annual Review 2019

Chair and Chief Executive’s Foreword

National Chair Margaret Heathcote and Chief Executive Colin Jones.

Contents2 Foreword

4 2019 at a glance

6 Members’ survey

7 Diversity and Inclusion

8 Changingpractices

9 Resolutionwebsite

10 Family law reform

12 Professional development

14 2019 in pictures

16 Yourcommitteesin2019

18 Around the regions

20 YRes

22 Our membership

23 Resolutionteam

24 Financial overview

26 YourNationalCommittee

27 Volunteers

volunteers

regional groups

YRes groups

members6,500+

1,000+

39

29

members now qualified as accredited specialists

1,100+ opportunities to hear about our work in the media

712 million+

training events including conference and regional events

120 +

unique web visits

128k

hours of video viewed on Learn Resolution,

providing a library of resources to

help members and their firms

239


2019 at a glance

We want to see a world where families facing change are supported to achieve constructive outcomes by a community of committed family justice professionals.

2019 at a glance

volunteers

regional groups

YRes groups

members6,500+

1,000+

39

29

members now qualified as accredited specialists

1,100+ opportunities to hear about our work in the media

712 million+

training events including conference and regional events

120 +

unique web visits

128k

hours of video viewed on Learn Resolution,

providing a library of resources to

help members and their firms

239

5

2019 at a glance

Annual Review 2019


Members’ survey

Members’ surveyIn Spring 2019, we undertook a major member research project to help us understand our members; what they need and want, how they make use of their membership and identify areas where Resolution could have a greater impact. We benchmarked results against a previous one taken in 2016.

The big highlight: A +64 Net Promoter Score A Net Promoter Score (NPS) is used to gauge the loyalty of an organisation’s members/customers and their willingness to recommend it to someone else. Scores range from -100 to +100, with a positive NPS score considered good and a score above 50 considered excellent.

In 2016, Resolution’s NPS score was a strong +40, however we are thrilled to have seen this increase to an exceptional +64. A key contributing factor to this score is the pride our members feel – more than 90% of respondents said that they are proud to be a Resolution member.

Shifting perceptionsOur Code of Practice continues to form the foundation of Resolution’s work. It remains a major reason for joining Resolution and satisfaction in this area among our members is increasing. However, we are so much more than the Code of Practice and are pleased that the perception of Resolution as a single-issue organisation is shifting.

There has been a sharp rise in the number of members who believe the main purpose of Resolution is challenging and improving existing models of practice, up from 14% to 24%. Over 85% of members told us that Resolution membership supports their professional development.

Campaign priorities We work hard to raise awareness of the issues that affect those working in family law, and you can read elsewhere (Pages 10 – 11) about some of our policy successes. In recent years we have rightly focused on the introduction of no-fault divorce. Our survey showed 96% of members believe that, without Resolution, the government would not have committed to changing the law.

We want to see those sorts of numbers replicated across all our campaigning work, and over the next couple of years we will be looking to involve all our members in a big piece of work to set out our vision for a family justice system that works for everyone.

+64A Net Promoter Score for 2019 85%

of members told us that Resolution membership supports their professional development

96%of members believe that, without Resolution, the government would not have committed to changing the law

7Annual Review 2019

Diversity and Inclusion

Diversity and InclusionA remarkable 48% of members contributed to Resolution’s first membership diversity survey. These findings will underpin the work of the Equality, Diversity and Inclusion (EDI) Committee as they develop a strategy for creating a more representative and welcoming organisation for all.

The survey found that the ethnic background of Resolution's membership broadly reflects that of the whole UK workforce. It does not, however, reflect the population of lawyers, with Resolution members disproportionately white.

Over half (53%) of our members state they are Christian with over 30% of members having no religious affiliation. In comparison with the population of lawyers, those of Muslim faith are most underrepresented in the Resolution membership, as are Hindu, Buddhist and Jewish although to a lesser extent.

The lesbian, gay, bisexual and transgender (LGBT) membership is reflective of the general population but more of our members are gay or bisexual than across the wider lawyer population.

7.5% of Resolution members declared themselves as having a disability whilst just under half of members have caring responsibilities for children, the elderly or someone with a disability.

This snapshot of our membership will inform our work and act as a baseline to measure the success of the action we take now and in the future.

Now we have the data it is incumbent upon us all to become more inclusive; to really think about how we can achieve a truly diverse membership. You can expect lots of hard work by the EDI Committee. We can’t bring about an inclusive welcoming organisation alone. But together with all of you and the staff team, we can.

Jo O’Sullivan, Chair of the Equality, Diversity and Inclusion Committee

8

Changing practices

Changing practicesResolution constantly looks for ways to support members through the ever-changing environment they work in.

Resolution has partnered with Law for Life to create Affordable Advice

Jo Edwards, chair of the Family Law Reform Group

Legal aid cuts have resulted in a huge rise in the numbers of Litigants in Persons (LIPs). In response Resolution has partnered with legal charity Law for Life to launch Affordable Advice – a referral service which blends online step-by-step guidance with offline legal advice from a panel of Resolution members. This project delivers affordable fixed fees, price transparency and unbundled legal advice. It encourages early intervention and addresses the obstacles that have, in the past, prevented people accessing legal advice.

We support members through campaigning, training, good practice guidance, and regular articles and content about the changing face of family justice. Members are updated through the year with our regular e-mail bulletins and the bi-monthly magazine, The Review.

In 2019 your responses to our court survey gave us compelling evidence to present to MPs investigating the court modernisation programme. Nearly half (49%) of respondents said courts they had historically used for family cases have closed. Three quarters of members said that the ability to easily access the right information in a reasonable timeframe from the court by email or telephone has got worse or much worse.

The Justice Select Committee's final report called for HMCTS to set and publish ambitious targets for divorce completion, an immediate moratorium on court closures and recommended that planned staffing cuts do not go ahead. This is another example of how Resolution allows members voices’ to be heard in the corridors of power.

Some of the cases are already being shipped off to courts 80 miles away. We are hearing stories of people who just cannot make a half hour appointment over in Brighton or Hastings when they have childcare responsibilities. So our predominant concern is access to justice.

Jo Edwards, Resolution Family Law Reform Group

www.resolution.org.uk

9Annual Review 2019

Resolution website

Resolution website Resolution is putting more information and resources online. Our redeveloped website helps all members, whatever your priorities, to thrive in your profession.

Put your best foot forward with potential new clients• Showcase your services to potential new

clients on our Find a Professional search tool. Make the most of this opportunity by updating your profile, adding a summary about yourself and uploading a photo.

• Get free access to online products which will help you draft documents quickly and easily. We include extensive footnotes to help you avoid common pitfalls.

• Develop your business with access to our library of resources ranging from marketing materials to discounted loan products, and a whole lot more.

Enhance the way you work • Keep up to date with the latest best

practice with our cutting-edge resources.

• Browse and book places on our regular in-person training events. Online courses are available at any time.

• Link up with your local Resolution and YRes committees and be a part of our growing community.

Embody the values of our Code of Practice • Our Code of Practice is at the heart of

everything we do, and our new website makes it easier than ever to access resources to support using the Code in your practice.

• Access newly updated good practice guidance which will help you better integrate the principles of the Code into your work.

• Order free copies of the Code of Practice to give to clients, showcasing your commitment to a non-confrontational approach that puts children’s needs first.

Fast-track your development • New information and resources are

published on our website by Resolution’s specialist committees each week.

• Can’t make an event? Get the audio online and browse the knowledge bank to see resources from past courses.

Thank you to all those members who’ve already taken advantage of the new enhanced profile page – log in today to add your photo and more information to help members of the public choose you as a Resolution member. resolution.org.uk/my-account/


Family law reform

Family law reformOur campaigning to improve the family justice system accelerated in 2019 with major progress to secure no-fault divorce, support for members through Brexit uncertainty and putting our members and your issues front and centre in the General Election campaign.

Divorce without blame Our 30-year campaign to get no-fault divorce on the statute books looked as if it was finally secured when the Government called a General Election throwing the legislative agenda into disarray. Frustrating as this was, Resolution put no-fault divorce at the centre of its Fairness for Families manifesto, gaining firm commitments from all the main parties that they would introduce legislation in the next Parliament. Finally, Resolution’s three decades-long campaign to end the blame game, driven forward by members, looks as if it is about to be realised.

Resolution hosted a roundtable discussion in March to solve the 'mad riddle' of Brexit.

The Brexit question?Resolution provided regular briefings to ensure members were kept up to date and advised on how to future proof their work as Brexit approached. During the implementation period, all EU family law instruments will continue to apply, and the UK will remain subject to the 2005 Hague Convention. However, if an EU-UK deal is not finalised by the end of 2020, no-deal is firmly on the table again. Fortunately, Resolution hosted a roundtable discussion in March with prominent family lawyers to make sense of the ‘mad riddle’ of Brexit, and the implications of a no deal scenario.

Domestic Abuse BillMembers continued to campaign to end the cross-examination of domestic abuse victims by their alleged perpetrators, with legislation due to be re-introduced soon. Resolution will also work with our partner organisations to continue calls for many of the measures already commonplace to protect vulnerable people in the criminal courts – such as privacy screens, separate waiting areas and the ability to give evidence by video link – to be implemented in family courts.

11Annual Review 2019

Family law reform

In the run-up to the December election, Resolution published its Fairness for Families manifesto which focused on four key areas of reform:

1. No-fault divorce

2. Legal protection for cohabiting couples at the end of their relationship

3. Protecting victims of domestic abuse

4. Funding for early legal advice for separating couples

All three parties committed to two or more of our asks in their election manifestos which is a huge achievement for our organisation.

You can see the manifesto commitments each party made below.

19 briefings delivered to members throughout year

Quarterly policy briefing opened more than 6,800 times

5,000+ opens of our regular Brexit briefing

Monthly legal aid briefing opened 5,300+ times

Ministry of Justice @MoJGovUK

Our work to end the 'blame game' in divorce proceedings moves a step closer in @UKParliament today.

The biggest shake-up of divorce laws in 50 years will:

Allow separating couples to move forward more amicably

Support families to put children first

Nigel Shepherd @topfamilylawyer

When I queried the absence of the Divorce, Dissolution & Separation Bill from the Conservative Manifesto @RobertBuckland kindly took the trouble to confirm the position. Looking forward to seeing the Bill in today's Queen's Speech so we can finally #endtheblamegame

Rita Veitch @RitaVeitch

Great to receive this response from @michaelgove to my email about @ResFamilyLaw’s #FairnessForFamilies manifesto, including the need for #NoFaultDivorce : “You have my 100% support for your manifesto!”

ON TWITTER

1,700+hours of Resolution training delivered1,000+

members attended Resolution conferences

364collaborative practitioners and mediators trained


Professional development

Our 2019 training highlights included: • Opening of our dedicated

training suite at Resolution’s HQ in central London

• New events covering varied topics including: financial planning on divorce, Sharia Law Forum, mental health skills and business skills

• New courses including: Child Inclusive Mediation and Advocacy for Family Lawyers

• Expanded our archive of digital learning content


To support members’ professional development, Resolution runs a programme of conferences, courses and events supplemented by a range of digital resources.

Financial Planning on Divorce and Separation ConferenceRun by the financial advisors on the Specialist Accreditation Committee, this inaugural conference covered a range of different topics. It included sessions on: financial remedies, safeguarding, mortgages, expert reports on pensions, and understanding the role of family consultants. It also looked at the specialist accreditation that Resolution offers financial planners.

DR Conference The 2019 DR conference in Nottingham was sold out, with over 200 delegates from across the country. Highlights included a keynote address from Mr Justice Cobb and the Henry Brown Lecture delivered by Angela Lake-Carroll. Debates at the conference included: Forcing people to mediate/collaborate: can that ever be a realistic option?

YRes Conference

Over 160 practitioners attended YRes Conference which focused on professional development and wellbeing. The President of the Family Division, Sir Andrew McFarlane, delivered the keynote speech that explored the state of the family court, the future and wellbeing among practitioners. Vice Chair Matthew Richardson made a compelling case for promoting wellbeing and how focusing on oneself can lead to better outcomes for businesses as well as for clients.

National ConferenceFormer chair Nigel Shepherd was awarded honorary lifetime membership of Resolution at our National Conference in Manchester in recognition of his three decades of campaigning for no-fault divorce. Workshops covered parental conflict, practitioner self-care, pensions, Brexit, cohabitation claims, the future of family law and much more.



Shelly Ali Tariq Ali Carmelita ArdrenChris BarberSarah Barr-YoungDaniel BeattieCeri BolandSudesh Bopitiya GamaethigeCamilla Burton-BaddeleyTaranjit Chana Maria CosterKate ElliottElinor FeenyEmma FersonCheryl GraceLauren GuyMadelaine HaileyMark HeppinstallAndrea HucksteppDebra JacksonRachel JaysanSarah JonesNatasha KhakharKatharine KilburnMarie KilgallenRory LaideAndrea Latham

Emma LeavesleySamantha Little Sophia MaloneyLaura Martin-ReadJulie McCreryLucinda McWattFiona MouldJas NijherLeonie NkuoPriyal PatelSarah PlattJemma PollockNira PuriHarjit Kaur RaitRachel RobertZoe RobinsonSonja RogersDominic SavageSamantha SmithStacey St. ClairGeorgina StavrouRebecca SykesMatthew TaylorPhilippa TudorEleanor WebsterCraig Yeung-WilliamsRebecca Wolfenden

Congratulations to all who achieved accredited status in 2019


2019 in pictures

2019 in pictures

You shared your expertise… 1. Family Division President Sir Andrew McFarlane was the keynote speaker at Resolution’s conference in Manchester. 2. Head of Standards Angela Lake-Carroll speaking at a workshop at Resolution national conference. 3. Peter Dunne of the University of Bristol delivering a workshop on transgender issues in family law.

1

1

2

2

3

3

You were celebrated… 1. Elaine Richardson won the John Cornwell Award 2019 presented at Resolution’s national conference. 2. Philip Wilkins wins Family Law Legal Aid Lawyer of the Year. 3. Nigel Shepherd accepting his honorary lifetime membership of Resolution in recognition of his tireless campaigning for no-fault divorce.


2019 in pictures

You kept Resolution in the spotlight… Resolution national chair Margaret Heathcote interviewed by Family Law.

And you met your heroes! Amanda Adebola meets former Supreme Court president Lady Hale at a Resolution event in Tees Valley in September.

1 2 3

You sharpened your skills… 1.Resolution members successfully completed the Collaborative Practitioner training course at our dedicated training suite in June. 2. Members taking part in the updated Code in Practice course which now focuses on a different area of family law in each session. 3. Resolution members celebrating after becoming trained mediators through Resolution training.


Your committees in 2019

Resolution is run by members, for members. Committees lead the way on much of our work and we’d like to thank committee members for their time and expertise.


The Children’s Committee gave evidence to the President’s Working Group for Medical Experts, promoted their Parenting Plan and delivered a workshop at National Conference. In 2020, they’ll produce the private law children orders precedents, publish a Good Practice Guide for Public Law proceedings and hold more training events and workshops.

The Cohabitation Committee published new Cohabitation Claims and Cohabitation Agreements and hosted a workshop at National Conference. In 2020, they plan to raise awareness about the lack of legal protections for cohabiters and schedule training at the YRes National Seminar.

The Collaborative Working Party issued regular e-bulletins, made training available on Learn Resolution and conducted POD visits to support collaborative and multi-disciplinary working. In 2020, they will add podcasts and internet-based training to their e-bulletin, work with regional groups to support collaborative practice, and support PODs with marketing advice.

The Drafting Committee launched its online drafting resource allowing members to build consent orders without needing to use a paid product. This tool can be accessed on the Resolution website. The committee will roll out the nuptial agreements precedent in 2020.

The Dispute Resolution (DR) Committee produced guidance for mediators on drafting consent orders, created a model for Child Inclusive Mediation with the FMC and developed new models of working for the future of family law. In 2020, they will continue to promote new models of family law practice and develop training to enable, particularly YRes members, to train in DR earlier in their career.

The Domestic Abuse Committee produced a new toolkit to screen for domestic abuse and has promoted core issues, such as securing justice for and protecting victims, in the Government’s Domestic Abuse Bill. In 2020, they’ll campaign for a simplified means and merits test for victims and will investigate training available for members dealing with abuse cases.

The Equality, Diversity and Inclusion Committee produced the results of Resolution’s diversity monitoring survey and recommended equality training for committee chairs, NC, staff teams and themselves. In 2020, they will publish guidance notes on disability, modern families, religions and culture.

The Innovation Group provided affordable legal advice to separating couples through the Affordable Advice project and developed processes for reviewing new ideas, services and technology for members. In 2020, they will produce a workshop and seminar, review technology for members and takeover Resolution’s national Twitter account for a time.

The International Committee advised the government on Brexit and achieved key amendments to no-deal legislation. They also provided regular Brexit briefings for members and recorded a round table discussion about the impact of Brexit. In 2020, they will highlight the impact of online divorces on international cases and push for changes to the system including the need for effective issuing and service of petitions.

The Legal Aid Committee responded to consultations on the introduction of £25,000 limit on certificates, expert witness and on new digital ways of working. In 2020, they want to increase the type of certificates with a £25,000 limit, work with LAA to make VHCC cases easier to manage, as well as improve interim advocacy payments to solicitors.



The Training and Learning Committee provided strategic oversight on the delivery of training. In 2020, they will identify skills that would enhance members’ practice and develop training packages around these. They will support work to make DR processes more mainstream and develop a new approach to accreditation based on modules.

The YRes Committee held their second conference with their Chair and Vice Chair presenting a session that detailed how being good to yourself can be good for business. They also laid out a timetable for a Wellbeing Policy set to be implemented by 2021. Over the next year, they will gather data on wellbeing to inform their policy and a YRes Chairs Forum is planned for October.

The Litigants in Person Committee created resources to ensure LIPs were better informed, easier to work with and knew when to seek advice. They created packs for courts to send to LIPs when issuing various applications. In 2020 they’ll look at ways to promote the resources, link up with other organisations involved with LIPs and create resources for mediators.

The Parenting After Parting Committee launched podcasts highlighting resources available to members, fed into Private Law reform consultation and arranged a takeover of the national Resolution Twitter account to promote the work of the committee. In 2020, they will produce a new comprehensive guide for members to use with clients and continue to develop training.

The Pensions, Tax and Financial Remedies Committee published a Pensions Advisory Group report, participated in a Financial Remedy Pilot and coordinated two workshops on tax and pensions at National Conference. In 2020, they will monitor the impact of Brexit on financial remedy matters as well as other changes in law and practice that will affect members.

The Publications Board updated the Resolution Handbook and developed practice notes on culture, diversity, religion, domestic abuse and crime. In 2020 they will publish practice notes on pensions and pensions implementation as well as looking at information for non-lawyer Resolution members. The handbook will be published in the autumn.

The Specialist Accreditation Committee created a video highlighting benefits of the scheme and continued the Assessors’ Day to evaluate the scheme. In 2020 they will encourage members of the Bar to become specialists, launch new portfolios of multi-disciplinary practice and FGM as well as open a dialogue with the Scottish Family Law Association over cross border jurisdictional issues.

The Standards Committee updated the Code in Practice course and the Good Practice guide on communications. In 2020, they will support a campaign to relaunch the Code, complete a Good Practice Guide on dispute resolution as well as ensure all Good Practice Guides are easily accessible.

THANK YOU toallourcommitteeandworking

party members who dedicate their timeandexpertisetodevelop

resources and services for members andtosupportResolution's

campaigning.

www.resolution.org.uk18

Around the regions

Around the regionsAcross Resolution, 41 regional committees provided members in their area with opportunities to learn, network and get involved in over 100 Resolution events.

Manchester

Tees Valley

Nottingham

Hertfordshire


Around the regions

Yorkshire

Bristol

South Yorkshire

Surrey

West Midlands

20 www.resolution.org.uk/YRes

YRes

In June 2019, we held our second National YRes Conference in London, supported by the President of the Family Division, Sir Andrew MacFarlane. The goal of the conference was to provide delegates with the tools and confidence to make changes and be the best family lawyer they can be; examining the personality traits of family lawyers and what drives them.

Wellbeing has been a major priority for YRes over the last three years. In March, our Chair and Vice Chair presented at National Conference on wellbeing and how being good to yourself can be good for business. This past year paved the way for the foundation of our Wellbeing Policy. Collaborating alongside external partners, our aim is to put wellbeing at the heart of Resolution and provide members with support throughout their career.

YResSupporting professionals with up to 10 years’ PQE, the YRes network went from strength to strength in 2019

Regions29

YRes members in discussion between sessions.

National YRes chair David Lister welcomes attendees to YRes conference

The National YRes committee pictured at the second ever YRes conference in London.

1,700YRes members

Annual Review 2019

As Chair, and as the only

remaining original

committee member since

its formation, I am proud

to see how YRes has

developed and the positive

impact it has had on

members. It is also

pleasing to see how being

part of the YRes

Committee has benefited

former committee

members’ careers,

providing a professional

springboard for those

involved.

David Lister, National YRes Chair

Vice Chair Matthew Richardson speaking about wellbeing at YRes conference.

YRes conference is a great place to network with other young family law professionals.

Delegates pictured listening to speakers at Conference.

YRes

For more information on getting involved with your local YRes group, visit www.resolution.org.uk/YRes

21


Our membership

Our membership

All Resolution members New members

Members

Solicitor 86%

Legal executive 7%

Barrister 4%

Mediator 2%

Paralegal & family law 1% assistant

Resolution Financial 1% Accredited Specialist

Associates

Financial professional 32%

Resolution supporter 26%

Trainee 21%

Other family justice 7% professional

Expert witness 4%

Lawyer from another 4% jurisdiction

Therapeutic 2% professionals

Other 3%

Profession

Solicitor 54%

Trainee solicitor 14%

Financial adviser 14%

Barrister 7%

Legal executive 3%

Other 8%

6,541members

(end of Dec 2019)

664 new members(joined during 2019)

391student members

(end of Dec 2019)

Age

under 30 33%

30-39 37%

40-49 16%

50+ 14%

Members/associates

Members 66%

Associates 34%

Gender

Male 24%

Female 76%

Members/associates

Members 86%

Associates 14%

86% 66%

34%14%

As at end December 2019


Resolution team

Resolution team

Colin JonesChief Executive

Denise Sullivan Dispute Resolution Administrator

Sue Gunn Director of Membership Support

Kayleigh Cella Membership Support Administrator

Patrick Daniels Head of Professional Development

Rachel Rogers Head of Policy

Paul Smith Director of Finance

Katrina Fleming Finance Assistant

Karen Rushton Head of Complaints

Orla Cubitt Standards Administrator

Louisa Grisdale Training Facility Manager

Caiaran Mullany Membership Services Administrator

Khadiee Campbell Project Manager

Angela Lake-Carroll Consultant Head of Standards

Paul Milner Head of Editorial and Publications

Matt Bryant Director of Communications

William Murphy Communications Manager

Ken Savage-Brookes Head of Marketing

Claire Easterman Director of Operations


Financial overview

In 2019, Resolution’s income totalled £2,326k. Of this, over half came from member subscriptions with much of the rest generated by training and learning activities.

Financial overview

Membership continues to be at the heart of our organisation, in terms of the focus of our core activities, the promotion of our Code of Practice, and our financial performance, through subscriptions and training income. Our ongoing work means our member numbers remain strong and on an upward curve, which in turn means we are in a sound financial position, enabling us to constantly and consistently improve our service to members.

Overall, our total income (including subscriptions) increased by 9%, and total expenditure increased by 4% reflecting our prudent approach to spending in the current market and acknowledging our commitment of £122K of reserves for project work.

During 2019 we continued the careful investment of our reserves, in line with the strategic objectives and activity previously agreed by the Board – chiefly on the development and launch of our new website, as well as specific projects around membership, and training & learning. We ended the year with an overall surplus of £88.8k, chiefly due to a combination of strong trading performance, operational savings and careful cost control.

This careful financial control is particularly important in the context of our office merger and relocation in 2018, together with investment in a new training and learning suite. Both of these have led to greater efficiencies, as well as having more control over our training supply and costs, as we work to deliver further improvements to our training offer to

members. This has already seen a better than expected income from training, and the development of new and increased learning content for members.

The launch of our new website is already delivering benefits for members in terms of raising their profile, making it easier to book onto training, and providing a more streamlined online joining process for new members.

Breakdowns of income and expenditure are detailed opposite, and the audited accounts can be found in the members’ section of the Resolution website.

We will continue to monitor our financial position closely to ensure continued support for members, structured through our seven areas of strategic intent. 2020 will see work to further enhance our Resolution membership experience, with activity to make more family professionals aware of the benefits of Resolution membership.


Financial overview

£000s %

Training–general,accreditation, 1,223 55% publications

Member support 233 10%

Influencingandengagement 356 16%

Officeandadministration 143 6%

Committeesandgovernance 114 5%

Projects 168 8%

TOTAL 2,237 100%

£000s %

Subscriptions 1,391 60%

Training 673 29%

Publications/other 72 3%

Accreditation 62 3%

Investmentincome 128 5%

TOTAL 2,326 100%

Expenditure

Income

55%

10%

16%

6%

5%8%

60%29%

3%3% 5%


National Committee

Margaret HeathcoteChairBishop & Sewell LLP

Graeme FraserCo opted committeeOGR Stock Denton LLP

David ListerCo opted committeeSimpson Millar LLP

Grant CameronCommittee memberTrethowans LLP

Jane WilsonCommittee memberHall Smith Whittingham

Tom FarrellCo-optedTom Farrell Financial & Mediation

Nigel ShepherdEx OfficioMills & Reeve LLP

Simon BlainTreasurerForsters LLP

Juliet HarveyVice Chair & RLC ChairBirketts LLP

Melanie Bataillard-SamuelExpatriate Law

Claire BlakemoreWithers LLP

Alison BullMills & Reeve LLP

Peter BurgessBurgess Mee Family Law

Edward CookeEdward Cooke Family Law

Emma CordockAFG Law

Joanne EdwardsForsters LLP

Caroline ElliottShakespeare Martineau LLP

David EmmersonAnthony Gold Solicitors

Zoe FleetwoodDawson Cornwell

Sarah GreenTLT Solicitors

Bina ModiJones & Duffin LLP

Joanne RadcliffBrabners LLP

Farhana ShahzadyTWM Solicitors LLP

Elspeth ThomsonDavid Gray Solicitors LLP

As at 31 December 2019

Your National CommitteeResolution is run by members, for members. Without the dedication, commitment and passion of our volunteers, we wouldn’t have achieved half of what we have this year.


Volunteers

Thank you to our volunteersJenine AbdoMahie AbeyJeremy AbrahamRuth AbramsRichard AdamsGemma AdamsOluwapelumi Amanda AdeolaSahil AggarwalRoopa AhluwaliaSusan AlexanderPeter AlisonRobyn Allardice-BourneColin AndersonFrances AndersonStephen AndersonClaire AndrewsFiona ApthorpeJenny ArnoldPrudence ArnottTricia AshtonNicholas AspleyAnika AstonSarah AtkinsonDebbie AustinAlison Jane AutyLyn AyrtonFrances BaileyLinda BailyJanet BainesRemyhs BakerRichard BakerLesley BakerAntony BallSheridan BallAdele BallantyneColette BaneKaty BarberKaren BarhamPhilip BarnsleyMichael BarryMelanie Bataillard-SamuelVictoria BatstoneJanet BazleyJulian BeardKim BeatsonDaniel BeattieRosie BeavenKatie BeavenRichard BebbJennifer BeckKaren BeeversLaura BellNicholas BellSarah BellVivien BellMarilyn BellSarah Jane Benhadj GuptaNicholas BennettKadie BennettSusan BensonDanielle BentleyEmma Benyon-TinkerSimon BethelRachel BevanTasha Bevan-StewartMandip BhachuElizabeth BiltonJeanette BirchAlexandra BishopDavid BlackGavin BlackmanSimon BlainClaire BlakemoreZoe BloomLisa BoileauCatherine BonnettMatthew BoothCaroline BournAndrea BoutcherCheryl Bowden

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Elizabeth FordPauline FowlerStacy FoxBrett FrankleGraeme FraserDebra FrazerRachel FreemanNatalie FridayVanessa FriendRachel Frost-SmithNicola FurmstonMarie GallacherJan GallowaySally GandonHoward GardenerMary GaskinsFrancis GeorgeRebekah GershunyIan GiddingsRichard GilbertWilliam GilesSharon GilesClaudia GilhamHarj GillAmandeep GillSusi GillespieRuth GilliattVeronica GilmourPhilip GoodallAlexandra GoodenDonna GoodsellCaroline GoorneyEmma GordonSarbjit GosalNichola GoughWendy GouldingayMichael GourietElizabeth GrahamOliver GravellAlexandra GrayRhian GraySarah GreenMark GreenEmma GreenFiona GreenerMike GreenleavesPeppy GriffithsKelly Marie GriggNameeta GujralSamantha GunnellLauren GuyElizabeth GuylerVanessa Gyedu-AsanteKatherine HadenKirsten HaleChristina HaleAndrew HallPaula HamiltonKatherine HamiltonEmma Hamilton ColeCarolyn HanesNina HansenEmma HarbronSharron HardmanLauren HarleyShelley HarperMadeleine HarringtonJulie-Ann HarrisDawn HarrisonMaggie HarrisonEmma HarteMelanie HartleyNorman HartnellTristan HarveyJuliet HarveyMatt HaslerPam HatfieldKerry HaughJulian HawkheadIan HawkinsRebecca HawkinsJoanna HawkinsJames Haworth

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Helen KirkhamClare KitteridgeTammy KnoxMark KosminSushma KotechaSantosh KumarAngela Lake-CarrollTracy LambertJason LaneAmy LangloisKirstie LawEmma LawlerBen LawsonNicholas Le QuesneSimon LeachRebecca LedgerwoodJennifer LeeFiona LeeJustin LeesMark LeesonSarah Jane LenihanPaul L'EstrangeCatriona LevittJacky LewisVictoria LewisWendy LidsterJennifer LightwingDavid LillywhiteVicky LingSarah LinnettPaul LinsellDavid ListerMarcia ListerSamantha LittleChristopher Lloyd-SmithCatherine LoadmanAnna-Laura LockDenise LockettNicola LoganHero LomasSarah LondonNicholas LongfordCatherine LongshawJohn LoramMatthew LordKatie LoweDawn LowryEllen LucasCherise Luke-BennettLinda LusinguFiona LyonAdam MaguireSharon MahmoodCarolyne MakehamCaroline MakinHarjinder MannPaula MansfieldSarah MarchantCarolina Marin PedrenoLindsay MarkeySamantha MarkhamMelissa MarkhamDeborah MarshPeter MarshallSandra MarshallGreta MartensSarah MartinVikki MartinJayne MartinsJanet MartlandBeth MasonKay MastersElizabeth MathewsGeorge MathiesonNicola MatthewsNatalie Matthews BuntingChristopher MaulkinSusan McArthurSarah McCarthyCris McCurleyJulian McEvoy

Alexandra McGradyDavid McHardyMaura MckibbinVanessa McMurtrieSean McNallyVicky MeddAnita MehtaCarrie MeikleRowan MellalieuJacqueline MensahRobert MicklemJennifer MilesMagnus MillCharlotte MillardChristopher MillerJonathan MillerBarbara MillsHannah MintyDipika MistryJohn MitchellEmma MitchellBina ModiMargot MoffittAdam MoghadasJodie MooreAndrew MooreKate MoranHelen MorganCatherine MorganCatherine Anne MorleyCarla MorphettKirsty MorrisSarah MorrisBeverley MorrisSimon MortimerBelinda MoseleyClizia MotterleRebecca MuirheadChristopher MylesEmma NashSusan NashGeorgina NelsonYvonne NevillEleanora NewberyFrances NewburyKaren NewmanJoanna NewtonHannah NichollsDeborah NicholsonDaniela NickolsSue NicksonBenjamin NixonBernadett NobleHelen OakesPhilip O'ConnorRosalyn O'Donnell-TeelanVictoria OertonKaren O'LearyCatherine O'MahoneyJemma O'NeillJohn OsborneJustine OsmotherleyJo O'SullivanZahra PabaniPriya PalanivelRobert ParkerGrace Parker-WhiteSheila ParkesSusie ParsonsClaire ParsonsAdam PatersonRebecca PatienceEmma-Lisbeth PearmaineAlan PeckMarina PedroTalvinder PenaserJulia PerrinsHannah PerryRichard PerryKatrina PescottDanielle Peters

Hannah PetherickNicole PhillipsRichard PhillipsSarah PhillipsAmanda Phillips-WyldsAlice PickardHelen PidgeonMelanie PilmerJames PirrieHelen PittardFrances PlaceJemma PollockPoonam PoojaraTracy PoolmanShyam PopatJane PorterSuzy PowerJohn PratleyVictoria PreeceLauren PreedyAshlie PrescottJacqueline PriceDaniel PriestEmerald PriscottRachel PritchardMarie ProudCharlotte PurvesAlison PybusJoanne RadcliffIvana RadovicMaggie RaeDominic RaesideRichard RandallNazia RashidLisa RawcliffeKatherine RaydenMary RaymontFiona ReadSophie ReadMark ReevesSusan RegiHelen RendellChristine RenoufPhillip RhodesCarolyn RichardsElaine RichardsonEmma RiesRichard RiggIan RispinBarbara RobbGraeme RobertsPatricia RobinsonKate RobinsonHelen RobsonChristina RockwoodLucy RodgersPenny RogersDiane RoomeStephen RootAdrian RoseLaura RosefieldJennifer RoulstonAmy RoweFrancesca RowlandNicola RowlingsKaren RushtonDaniel RushtonWendy RyleLauren SadlerNadia SalamVicki SalesGail SalwayElizabeth SandelandsJennifer SandersLaura SandersonJames SandifordBhupendra SankhlaGregory SaundersKaren SaundersLorraine SaundersFiona SawkinsHannah SaxeBeverley Sayers

Gareth SchofieldPhilip ScottSarah ScottSuzan ScottMargaret SculpherLaura Sellick-TagueHeather SewardThowheetha ShaahBharti ShahVenisha ShahFarhana ShahzadyRichard SharpRosemary SharpFiona SharpMary ShawMatthew ShawPeter ShawNaomi SheltonNigel ShepherdLaura SherlockKirstin SibleyMargaret SimpsonHannah SimsHolly SkeltonKevin SkinnerLaura SmailRuth SmallacombeJulia SmartJacky SmithSabina SmithMark SmithCathryn SmithCatherine SmithLizzie SmithAndrew SmithElisabeth SneadeMoira SofaerKiran SolankiJustine SoperHeather SouterCharlotte SouthworthLucy SparksRachel SpicerAnna-Jane SpiritSarah StaceSally StanwayJohn StebbingTracy StephensonDebra StevensJames StewartVanessa StirumMichael StockenVictoria StrodeElizabeth SulkinPaul SummerbellLeanne SutherlandVictoria SyvretCarolynn TanZoe TansleyAnia TarasiewiczKaren TaylorCarolyn TaylorMatthew TaylorMatthew ThomClare ThomasCeri ThomasDavid ThompsonZen ThompsonGail ThompsonElspeth ThomsonLauren ThornhillClare ThorntonMarcus ThurnhillKristy TidmanNicola TiernanAngela TimbrellJohn ToddCarol ToulsonAmanda Trappes-LomaxAlison TremeerAmy TrenchCharles Tresidder

Janet TresmanAlexandra TribeHayley TrimMichelle TrueloveClaire TrundleyArabella TurnerDeborah TurnerFiona TurnerBen TwitchenCherry TwydellLottie TylerMarjana UddinCathy UrwinRita VeitchJune Venters QCNicholas Von BenzonYvette WalczakIan WalkerKarin WalkerVictoria WalkerAlexis WalkerKaren WallaceNicola WallaceGaynor WalshEileen WalshVictoria WaltersVoirrey WardClaire WardMary WaringJulie WaringJennifer WarrinerSarah WasayaDiane WatkinsAndrew WatsonPhilip WayClaire WebbClare WebbElaine WebbStuart WebberNicola WeeksClive WeirElsbeth WellsJane WellsMichael Wells-GrecoTim WhitneyLouisa WhitneyAlice WightmanAdele WilkinsonBernadette WillemsElizabeth WilliamsStephen WilliamsJennifer WilliamsonSimon WillisJane WilsonDawn WilsonHannah WilsonBarbara WilsonRebecca WilsonMary WinnerTracy WinstanleyLaura WinterbottomAnthony WoodClaire WoodRachel WooddDenise WoodwardBeth WoodwardAnna WorwoodGillian WrightAdrian WrightKatharine WrightTara WrightDemelza WrigleyNicholas Wynn-WilliamsLindsay YatemanFiona YellowleesSarah YoungDavid YoungHelen YoungCaroline YoungMitali ZakariaNicolette Zarka

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