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Building Intercultural Competences A Handbook for Professionals in Education, Social Work and Health Care Maria Giovanna Onorati and Furio Bednarz (editors) Acco Leuven / Den Haag
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Building Intercultural Competences

A Handbook for Professionals in Education, Social Work and Health Care

Maria Giovanna Onorati and Furio Bednarz(editors)

Acco Leuven / Den Haag

First edition: 2010

Published by Uitgeverij Acco, Blijde Inkomststraat 22, 3000 Leuven (België)E-mail: [email protected] – Website: www.uitgeverijacco.be

For the Netherlands:Delivery – : Centraal Boekhuis bv, CulemborgCorrespondence – : Acco Nederland, De Star 17, 2266 NA Leidschendam

Cover: www.frisco-ontwerpbureau.be

© 2010 by Acco (Academische Coöperatieve Vennootschap cvba), Leuven (België) No part of this book may be reproduced in any form, by mimeograph, fi lm or any other means without permission in writing from the publisher.

D/2010/0543/180 NUR 740 ISBN 978-90-334-7971-7

This book has been published with funds of University of Valle d’Aosta – Université de la Vallée d’Aoste and of ECAP Foundation – Switzerland.

The ICIC learning Programme, to which this book is primarily devoted, was funded by the European Commission. The authors are solely responsible for this publication and the Commission disclaims all responsibility for any use that may be made of infor-mation contained within it.

Contents

Introduction 9

Maria Giovanna Onorati and Furio Bednarz

PART 1. A Multidisciplinary Theoretical Framework for Intercultural Competency 25

THE CONTRIBUTION OF PEDAGOGY TO INTERCULTURAL EDUCATION 27

1. Interculturality as an Educational Task in Global Societies 29

Angela Perucca

2. Building Up Intercultural Competences: Challenges andLearning Processes 39

Furio Bednarz

THE CONTRIBUTION OF ANTHROPOLOGY TO INTERCULTURAL EDUCATION 53

3. The Use of Hermeneutics in Dealing with Cultural Diversity 55

Attila Dobos

THE CONTRIBUTION OF SOCIOLOGY TO INTERCULTURAL EDUCATION 67

4. Understanding Diversity, Boundaries and Identifi cation in the Contextof Cultural Diversity 69

Éva Nagy & István Vingender

6 | Contents

5. Sociality as a Basic Dimension of Intercultural Competences. Intercultural Education in a Sociological Perspective 79

Maria Giovanna Onorati

PILLARS OF INTERCULTURAL EDUCATION 103

6. Unesco Guiding Principles for Intercultural Education 105

Elisa Palomba

7. “Expanding Roles” as a Condition for an Intercultural Approach to Education: The I-3 Model 111

Filip Dejonckheere

PART 2. Learning Pathways. Tools and Methods for Developing Intercultural Awareness 131

1. The Relevance of Conceptual Maps in Intercultural Education 133

Carmen Indirli

2. The Media in Intercultural Education: From Social Reproducers ofRacist Prejudice to Educational Tools to Contrast Xenophobia 147

Maria Giovanna Onorati

3. Approving Skills for Caregivers: (Inter)cultural Awareness 161

Reyhan Görgöz & Eric Van der Meirsch

4. Confronting Interculturality Using City Exploration 181

Reyhan Görgöz, Tom Claeys & Johan Hoozee

5. Case Studies and Interdisciplinary Teams in SolvingIntercultural Challenges 195

Päivi Rimpioja & Mai Salmenkangas

6. Refl ective Strategies and Tools, Between Individual and SocialDimensions. Diaries, Debriefi ng Sessions, Tutoring 209

Furio Bednarz & Andrea Leoni

Contents | 7

7. Final Reports: Enhanced Refl ective Tools for Evaluating Intercultural Competences 237

Candan Oztürk

PART 3. Evaluating Intercultural Learning 245

1. Measuring the Effects of an Intercultural Learning Process:The Case of ICIC 247

Giorgio Comi

2. Social Background as a Clustering Factor of Students’ Evaluation ofthe Learning Pathway 269

Maria Giovanna Onorati

References 287

2. The Media in Intercultural

Education: From Social Reproducers

of Racist Prejudice to Educational

Tools to Contrast Xenophobia

Maria Giovanna Onorati

Media Education is, then, one of the few instruments which teachersand students possess for beginning to challenge the great inequalities in

knowledge and power which exist between those who manufactureinformation in their own interests and those who consume

it innocently as news or entertainment(Masterman, 1985: 11)

2.1 Media Education and intercultural competency

Nowadays teaching the media in the sense meant by Masterman (1985) has become a primary need in any educational planning process, as it is a highway to developing cultural awareness. As already recommended by UNESCO (1982), the role of com-munication and media should not be underestimated in the process of personal and social development, nor the function of the media as a primary tool for citizens active participation in society. Political and educational systems should acknowledge as a priority the need to promote in citizens a critical understanding of the phenomena of media communication and its influence on the public sphere.

As a matter of fact, in current societies we are immersed in such a media saturated environment, that the distinction between reality and simulacra of reality created by the media is becoming increasingly blurred (Baudrillard, 1991). By highlighting the crucial role played by media representations within the social construction of reality,

148 | Maria Giovanna Onorati

teaching (and learning) media serves a wide democratic goal that can be summarized under the concept of empowerment. Media outlines a symbolic field that is not at all neutral, but rather strongly ideological, as it is concerned with economic and political interests, which in turn mirror underlying power relations in society. This is the reason for which, in the wake of Masterman, teaching and learning media becomes part of an ambitious educational and cultural democratic planning process aimed at breaching gaps in knowledge produced by unequal access to information within society and, by revealing the communicative project underlying messages, enhances critical under-standing of the hidden dynamics at the basis of consensus and social reproduction.

As we well know, ever since the Orson Welles’ play in 1937 when a radio broadcast announced an invasion of Martians in an extremely realistic way creating panic among the audience, the media can influence the public sphere in a very drastic and extensive way, and thus deeply affect and mould people’s attitudes and behaviour. Later, from the Sixties onwards to be precise, social theory, in particular that which developed within the so-called Cultural Studies, focused on the relationship between communica-tion and culture and assumed the media to be a social definer in mass-communication societies (Hall E., 1959 and 1966). In particular, they emphasized the role played by the media on socialization and on the definition of the social space in complex societies (Silverstone, 1999), with a particular stress on its power of discrimination, especially in representing race (Ferguson, 1998), with the consequent ideological (and politi-cal) effect of conditioning common attitudes towards differences (Thompson, 1995). Thanks to Cultural Studies, media representation of “race” was definitely assumed not only as a matter of identity and belonging, but also (and primarily) as an ideological matter of power relations in society and of reproduction of such relations. As a result of its demystifying of the role played by symbolic universes within social reality, the use of the media becomes particularly important in an intercultural education pathway, especially in the part concerned with developing awareness to one’s own culture and the filters it interposes in the perception of reality.

Mapping the ideological field – especially that concerning ethnic differences – out-lined by the media through the way in which messages are constructed and organized within a communicative project, and highlighting the social characteristics of such a terrain where power relations are at work, are integral goals of any intercultural education project based on a holistic approach to knowledge and, consequently, to competency.

2.2 Neo-racism in complex societies

In our “diasporic” societies (Appadurai, 2001: 40-41), characterized by different “ethnoscapes” and “ideoscapes” created both by individual physical mobility and by the mass media, with the effect of a coexistence of different symbolic frames within the same context (ivi: 68-70), racism has become more complex than in the past. In fact, in

The Media in Intercultural Education | 149

these societies, in which ethnic and cultural differences have become part of everyday experience, the classical forms of racism that overtly reject differences by invoking the concepts of “race” and “superiority” as a “biologization” of differences, is no longer possible. Authors like Taguieff, Wieviorka help us trace back the symbolic processes underpinning current forms of racism, by pointing out the increasingly communicative and symbolic (disguised) basis underlying the discriminatory mechanism for “raciali-zation”, that is assuming cultural differences as natural unchangeable features, that mark subjects as “imperfectible” and hence, inferior (Taguieff, 1998: 67).

A new kind of racism has emerged in our multi-ethnic and multi-cultural societies: a discrimination that instead of denying differences, absolutizes them, thus giving life to a more insidious neo-racism called “differencialism” (Taguieff, 1998: 60). It is a phenomenon of social construction of racist discrimination passing through deceitful and disguised forms of stereotyping and de-individualization. This neo-racism with-out a race (Taguieff, 1998), mainly based on symbolic processes of “ethnicization of conflicts” and radicalization of differences instead of their negation, is the effect of a defective multiculturalism, that denies differences behind their apparent acceptance. Racism without race is a phenomenon owing much to the fact that racism has entered and affected our common sense by acting on the unsuspected level of implicit forms of exclusion and discrimination. This kind of racism has entered the realms of that practical shared normative knowledge that is “common sense”; what Schütz defines as “what I know that everyone knows”. It is a racism tangled up in those taken-for-granted interpretative schemes springing from routines, that suspend doubt and provides peo-ple with a sense of ontological safety (Berger – Luckmann, 1969: 42). An analysis of current forms of racism should mainly focus on the symbolic processes that work on the “normality of prejudice in common sense” (Allport, 1954), thus normalizing and legitimating racism. It is an analysis that questions common sense; that is the cogni-tive field relying upon scarcely mediated cognitive processes, such as perception. By drawing on taken-for-granted schemes of action, this analysis brings to the fore the perceptive automatisms on which the veiled and deceitful forms of reproduction of prejudice act.

It is a racism in which the classical statement of inequality between races turns into a skilful process of symbolic enclosure of the differences, thus giving life to a fatal antagonism between them. It is a neo-racism no longer relying upon open ethnocen-trism, but rather starting from a condition of apparent acceptance of difference, eas-ily confused with cultural relativism. This is what Taguieff calls the passage from an “eterophobic” to an “eterophilic” racism that springs from the acknowledgement and radicalization of differences instead of their negation (Taguieff, 1998: 107).

These new forms of prejudice and intolerance, which Wieviorka (2002) calls “infra-racism” with reference to its diffused nature, rely upon the reproduction of a “reason-able”, “sensible” prejudice, consisting in “behaviours of identitarian closure that can emerge in the contexts in which cultural difference is asserted” (Wieviorka, 2002: XIII). It is a kind of pondered prejudice (a sort of oxymoron), in which hostile contents are rarely expressed in an absolute way, but rather disguised and inserted in a context of

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arguments and counter-arguments that aim at proving a certain acquaintance with the subject matter and at justifying such discriminating positions. The bedrock of this dif-fused infra-racism lies in its disguised concept of normality which is strongly worked on by the media (Ferguson, 2002). The Media, with its incessant attempts to capture and control the largest share of public opinion, plays an important role in such a “nor-malization” of racism (Ferguson, 1998; Giaccardi 2005) as it bases its world-wide reach mainly on a hypertrophic use of stereotypes and prejudices as schemes to simplify a reality which is becoming increasingly complex and unpredictable, with the effect of what Van Djik calls the “daily construction of the prejudice” (Van Dijk, 1998).

2.3 Reproduction of racist prejudice and mass media

As Silverstone points out, the media is central to our daily life insomuch as it is one of the elements that contributes to the process of conveying sense to experiences and to construction of its meanings (Silverstone, 1999: 19). In fact it provides collective emotions capable of mobilizing larger and larger audience shares, by permeating the fabric of daily experience through the filters of a surprising, and even shocking repre-sentation of reality that, by its recursivity, in the end results as “normalized”. Media representations are therefore social facts that develop shared landscapes of knowledge: mediascapes as ideoscapes and ethnoscapes (Appadurai, 2001).

As pointed out by Wieviorka, (1993 and 2000) the more differentialistic racism is, the more central the role of the mass media becomes, because its way of showing cultural differences, whether real or imagined, is spectacular and on a large scale. As a matter of fact the media is able to provide us with fake worlds and to show these as if they were true, with the effect of turning an unusual reality into something obvious and even taken for granted. The worldwide social visibility achieved by such a distorted media perception of reality inevitably clashes with increasingly differentiated contexts and pre-existing habits so that at the end the conflict among them is inevitable.

Within an educational context aimed at developing intercultural competences, it is necessary to provide socio-cognitive instruments that may adequately allow us to look into these symbolic strategies of infra-racism nurtured by the media in our society. These dynamics must be detected not only at the institutional level (official docu-ments such as laws, rules, statutes, instructions, modules, documents, reports and other official texts) but also, more importantly, in informal communicative situations that characterize our daily routines, which bring into play “typizations” (Berger–Luck-mann, 1969), “thinking-as-usual” (see infra, see Part I, Chapter 5), that is all those highly shared systems of signification through which stereotypes are reproduced and strengthened. With regard to this latter point, we cannot forget the effect of praxis’ “grammaticalization” provoked by the mass media – especially by television – that is inseparable from its appeal and involvement (Casetti 1988). As pointed out by Casetti, “grammaticalization” is a sort of “labelling of daily action” deriving from a spiral effect

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between media and social action, according to which the media (especially television, because of its merging with the domestic setting) trace daily actions and, by represent-ing them, transform them into “exemplary” actions that turn into “canons of action”, which are in turn assumed to pilot daily actions (Casetti, 1988: 25).

We understand that media representations play a crucial role in creating and strengthening mainstream visions to the widespread public and this circle becomes the highway to reproduction of racist prejudice if we consider that mass-media gives us more and more access to contexts that are quite beyond our direct experience.

Intercultural education should therefore count, among its main goals, that of trac-ing the abovementioned discursive structures, that orientate common sense and that eventually strengthen the existing commonplaces, de-individualize up to ethnicize the conflicts, and finally legitimate the concept of differences’ non-integrability. Such an approach sheds a new, critical light on the communicative dynamics through which the system of relations granting control of praxis turns into “public discourse” and this latter into “common sense”, through strategies that are not indifferent to the character-istics of each medium, which continuously outline and re-adjust the boundaries of our “social visibility” (Sorlin, 1979). Such an approach to media discourse makes us aware of the mechanisms of symbolization and legitimization that take place at an informal level, thus allowing the sociological analysis of racism shift from an institutional and macro-structural level to a micro-structural one of daily experience (what we see, what we read, what we hear in our daily life).

The main strategy used by the media in regard to racism is normalization, that is the first necessary step to turn racist attitudes or behaviour from an exceptional event to a “normal” one. Normalization necessarily demands an invisibilization of the cultural, ideological matrix of racism. Invisibilization means effacing the “frames” (Goffman, 1974); that is the symbolic schemes of reference within which media images are taken and inserted, so that the emotional effects provoked by these images are provided with the inevitability and spontaneity of real experience (Giaccardi, 2005). Such a disguis-ing mechanism brings about an effect of neutralization and habituation up to the point of indifference to what at the beginning stirred and even offended us (Di Fraia, 2004: 189) and it relies upon the classical play of “dissimulation” through which mainstream ideology establishes and reproduces itself.

Normalization and grammaticalization of reality are then the first steps to infra-racism, but they are not enough. In order to nurture the conflict and thereby infuse fear, a sense of danger and need for protection (necessary to legitimate an authoritarian role by the State), the media works at the ethnicization of the conflicts, by noting the ethnic origins of those who are considered responsible for bad deeds (“them”), and de-ethnicizing and individualizing the praiseworthy ones (“we”). This effect of the media, which is the main strategy for making conflicts problematic within multi-ethnic societies, is at the basis of differentialistic racism (Taguieff), which because of its wide-spread and symbolic nature, becomes a sort of “infra-racism” (Wieviorka).

In fact the mass media contribute to formulating a total contraposition between “us” (often presented in a positive way) and “them” (presented in a negative or, in

152 | Maria Giovanna Onorati

most cases, problematic way), with the effect of legitimating the polarized vision that is also at the basis of what Sayad called “State thought” (Sayad, 2002). The result is a subtly persuasive “frame of interpretation” that is functional in the reproduction of a well-defined model of society, in which difference is assumed to fit the positive idea of ourselves and the negative one of the other, and identity is assumed as functional in the reproduction of the existing power-relations.

According to Van Dijk’s idea that prejudice is mainly built up by media-discourse (press-news, audio-visual representations, textbooks, digital information), in this edu-cational pathway we focus in particular on audio-visual mass media, that, because of its high effect of reality, mould our perception by feeding visual stereotypes. Audio-visual media work as unsuspected means for domesticating our perception because although relying upon negative assumptions they do not overtly clash with a positive attitude towards “difference”, but rather develop discriminating and labelling cognitive attitudes towards the “others” by rhetorical devices, that for instance associate images of diversity with threatening situations.

Through these simulating/dissimulating operations, the media create a racist envi-ronment made of symbolic resources and circulating meanings to which actors refer during their daily life. Such operations can be summarized as follows:

definition – : of the frames within which one can understand and interpret phenom-ena (esp. foreigner = threat)strengthening – : diffusion of commonplace arguments, such as danger, disorder, escalating violence, that is all factors that create a context that feeds anxiety and increases the need for safety and the dependence on the media and on an authori-tarian powerethnicization: – de-individualization and stereotyping of characteristics that associ-ate bad behaviour with ethnic origins, so that this behaviour becomes typical of the group he/she belongs to, thus creating prejudicelegitimization – : supporting the idea of non integrability of differences thus creat-ing a polarized grammar of we/them. This action gives life to a double opera-tion: visibilization/invisibilization of reality and domestication of visibilization (see Giaccardi, 2005: 186-190)

2.4 A workshop on media and racist prejudice

In the ICIC program we developed a model of media analysis that, by assuming that the media was an important vehicle of infra-racism, activates reflective learning processes that, in a holistic perspective, bring to the fore the hidden dynamics that feed and consolidate racist “attitudes”, “mentality” and “beliefs”. Teaching media within this educational path is a learning practice deeply rooted within sociological awareness that, in the wake of Van Dijk (1994), sheds light on the following situation:

The Media in Intercultural Education | 153

We are immersed in a society that is entirely full of mechanisms that reflect and 1. cause racism by imposing a well-defined model of social identity.We need a model of neo-racism intelligibility that is not only descriptive of the 2. effects, but also explicit about the causes, so as to highlight social dynamics that we can recognize as “racist” and also the values underpinning them.Such an analysis can enable us to stand up to racism, by letting audiences develop 3. awareness about the symbolic dynamics of reproduction of racism in order to hinder, interfere and/or block them.

Of course, being “the most specific interface between social cognition and dis-course, passing through lived experience” (Van Dijk T., 2004: 40), the media can be used as a powerful learning tool within educational contexts focused on intercultural learning. In fact, by showing the mechanisms underlying its role in the cultivation of racist prejudice, it is possible to set the conditions for making a different use of its social effects on public opinion in order to develop a different praxis.

The workshop on media and racist prejudice which we activated during the ICIC worked on different media, in order to show how different languages may convey racist messages though the apparent neutrality or even acceptance of differences.

The analysis, organized in consecutive steps that trace Gibbs’ reflective cycle (see figure 3), focuses on the cultural frames affecting the main cognitive processes - selec-tion, categorization, interpretation – involved at the immediate level of perception (Giaccardi, 2005, 199-201). The perceived coherence of the represented discourse is detected as the result of cognitive strategies of selection and sense-conveying made according to habitual bents (habitus), working as interpretative schemes generating and organizing practices and representations acquired and consolidated through lived experience (Bourdieu, 1980). The need to investigate at the unsuspected level of per-ceptive automatisms at work in our daily routines is owing to the awareness that rac-ism no longer, or not only, exists in the explicit, programmatic plans of action of well-defined and recognisable groups, but as an effect of a wider cultural planning which permeates society as a whole and affects the system of. This is something that can only be checked through a holistic approach to knowledge and communication.

Such an analysis combines the pragmatic perspective which comes from the experi-ential dimension with the cognitive level of mental habits disposed to action (e.g. “atti-tudes”). In such a constructionist perspective of media as a social definer, this analysis cannot ignore the specific expressive devices through which the medium creates, not only mentalities, but also deeper intra-psychic mechanisms that De Kerckhove calls “brain frames” (De Kerckhove, 1991).

We started with a photo-language exercise checking the simulacrum of a discrimi-nating social order based on the power relations hidden behind the semiotic struc-ture of two advertising photos for a famous brand of male clothing. The two photos are shown below (see figures 1 and 2) and start with a descriptive exercise: What is this? What do I read? What do I see? Where is the situation set? Then we continue by checking symbolic and pragmatic levels of sense-conveying by asking questions such

154 | Maria Giovanna Onorati

as: How can we infer the location, the profession, the social role of the characters? In which position are they? What is their social role? And so on. Through deeper and deeper reflection of a circular meaning de-construction (see figure 3), students become aware of the multi-layered nature of the message conveyed by this image. The mean-ing of these two photos is indeed wholly constructed upon an apparently intercultural conception of fashion as an ideal style that, as an expression of human intelligence, may cross and join up with different cultures. In any case, the intercultural message of equality among human beings openly conveyed by the caption “Great minds think alike” is denied at the non-verbal, visual level of the message. In both images there is a hierarchical disposition of three men in which the white/western businessman is domi-nant and/or at the centre of the image. The Eastern/non-white colleague (that should embody the other “great mind”) is actually in a lower, decentralized position, playing a role that is falsely equal and cooperative. With respect to the white/western man who is the active figure who dominates the scene and looks into the camera or speaks on the podium, the non-white/eastern man is in a marginal and auxiliary position. In both pictures the man with traditional clothing, the only one who is not “alike” as he’s not wearing the fashionable clothes promoted by the advertisement, and consequently, is not “a great mind”, is also the only one openly shown to belong to a well defined cul-tural context. This charcater works as the semiotic device that at the end “ethnicizes” the represented situation, in particular the social, cultural and even cognitive disparity between the three characters in the scene.

Figure 1. and 2. Billboards of a famous fashion designer in the main street of Lugano.

It is evident to what extent these photos may represent a particularly meaningful example of infra-racism carried out in the name of the acceptance of difference and not of its denial. The two photos apparently convey an ethno-relative vision based on the misleading message that fashion – elitist and exclusive by definition – may become a trans-cultural, peaceful field where gaps are breached and differences healed in the name of human intelligence; a universal gift indifferent to race and inequality.

The Media in Intercultural Education | 155

As a matter of fact, in a more attentive analysis, the communicative effect of these two photos relies on the visual effect of a situation cast in a setting where gaps and inequalities are reproduced and fixed in a way that is as powerful as it is veiled and undeclared. The implicit message conveyed by the non-verbal level of communication is revealed as being highly ethnocentric as it denies the explicit level of communica-tion by confirming the existence of gaps that are denoted by ethnical features, and at the end reproduce a world order where white/western people are arbiter elegantiarum and, more in general, promoters of a lifestyle that is successful, and therefore desirable on a worldwide scale.

In the second part of the workshop we used movies, once again activating a reflec-tive sequence aimed at discovering the symbolic construction of current forms of rac-ism. We started with the viewing of three short-movies where the complex nature of racism and ethnic conflict in our current societies is not conveyed through a disguising communicative strategy, but openly thematized and ironically represented. As a result of this peculiar structure, the selected films are particularly well suited for use in an educational context; their story-plot revolves around critical accidents provoked by dif-ferent kinds of racist attitudes typical in our current multi-ethnic societies. The three short-movies are:

Der Schwarzfahrer 1. (by P. Danquart, Germany, 1992, 12’)The Cookie Thief 2. (by K. Sehringer, Switzerland, 1999, 8’)Relou 3. (by F. R. Nacro, France, 2001, 6’)

Each movie concerns a racist incident which takes place in a public space typical of big cities, such as airports, buses, etc..., that are crowded with different people. They are spaces where indifference is shaken by a condition of forced proximity, that provokes different reactions of ethnic intolerance from mistrust of different others up to open discrimination which are all, to a greater or lesser extent, forms of current infra-racism.

As in the case of the analysis of the two photos, the methodology adopted in the workshop is to cast a light on the communicative project underpinning media repre-sentations by starting from the simple, lived experience of being exposed to them, and arriving at a higher level of wider (holistic) understanding of racism and, consequently, of intercultural competence, through an enhanced use of reflective practices that com-bine experiential learning with meta-cognitive skills (see figure 3). The reflective ana-lytical pathway activated in the workshop strongly relies on a pragmatic design that, by exploring the stereotyping cognitive processes activated by media representations, shows the (pre)formulated “hidden paradigms” according to which racist attitudes and behaviours may be (are) legitimized and consolidated, but may also be questioned and unhinged. In the case of the three selected movies, this passage is ironically part of the explicit message. In fact the filmic structure brings to the fore how racist prejudice may inhabit our minds at an unsuspected level, even when we think we are tolerant and respectful of differences. In the movies, the ironic effect is played on the fact that,

156 | Maria Giovanna Onorati

though thematized, the core of infra-racism is not “explained”, but ironically conveyed by a powerful combination of words and images and, especially in The Cookie Thief, the narrative construction of the racist incident is wholly committed to scenes.

Reflective analysis following the viewing of films was carried out in subgroups, each of which had to deal with a level of analysis, as shown in Figure 1.

DescriptionWhat happened?

PLOT

Action plan(What would I

have done,What shall/would I

do next time...)

Conclusion(Supposed knowledge,underpinning values)

Evaluation(Personal SWOT)

FeelingsWhich feelings...

Analysis(Focus on the critical

factorsin the situation)

Figure 3. The “Refl ective cycle” – Enhanced version of Gibbs, 1988 by Bednarz–Onorati 2010 (see also infra, see Part II, Chapter 6).

The analysis was conceived as a subsequent reflective reworking of the different cognitive steps involved in watching a movie. In any case, the pathway is not linear, but cyclic: 1) it starts from the more superficial and immediate interpretative action concerned with describing facts and espousing first impressions aroused by the view-ing; 2) it goes through a deeper understanding of the feelings involved and background values guiding the story; 3) it ends with the projection of possible future actions, so that, as in a circle, at the end it is possible to recover the first impressions concerning described actions and reframe them in a more culturally sensitive perspective, aware of the cultural, ideological and personal filters affecting our perception, that proves never to be neutral.

According to the model, the reflective cycle enhances Gibbs’ one and articulates it in the following subsequent steps:

The Media in Intercultural Education | 157

First step of refl ection: Descriptive level

Defi ning the situation: “What did I see?”

a movie –What kind of movie? A documentary, a chronicle, a drama, fi ction, science fi ction (aware- –ness of the specifi c genre/type of text is relevant to the expectations of the product and its relationship with reality)

These simple questions highlight the position of the spectator in the communicative context he/she is part of, and the role he/she is expected to play in the interpretative pact made with the screen.

Defi ning the overall meanings (topics):“What is it about?”: explanation of the content in terms of the plot. Descriptive level of experi-ence that focuses on the general level of “global meaning” concerned with the“social”, that is the “visible” side, of the habitus

Who are the protagonists of the story? –Where are they? –What are they doing? –

Second step of refl ection: affective level (and its analysis)

Symbolic construction that provides the representation with an affective tone What feelings are involved?

What do the characters in the story feel? –How are these feelings manifested? –Do they (characters’ feelings) change during the represented situation? –What were your feelings concerning the shown situation? –Did they change throughout the viewing? –

How is the text made coherent? Pragmatic step in which structural features (codes, stylistic devices, etc.) of the text underpinning its communicative coherence are shown as elements of a communicative project

What are the passages in which tension arises in the shown situation? –Which is the moment of utmost tension (climax)? –Is it a situation of shock? –How is this shock expressed? –What codes are used to emphasize this tension up to shock (music, colours, close-ups, –camera movements, and so on....)?

Coherence is assumed to be the effect of a symbolic construction, a “representation” of a specifi c social reality, in which ideal models of subjects are involved in communication.

First step of refl ection: Descriptive level

Defi ning the situation:“What did I see?”

a movie–What kind of movie? A documentary, a chronicle, a drama, fi ction, science fi ction (aware-–ness of the specifi c genre/type of text is relevant to the expectations of the product and its relationship with reality)

These simple questions highlight the position of the spectator in the communicative context he/she is part of, and the role he/she is expected to play in the interpretative pact made with the screen.

Defi ning the overall meanings (topics):“What is it about?”: explanation of the content in terms of the plot. Descriptive level of experi-ence that focuses on the general level of “global meaning” concerned with the“social”, that is the “visible” side, of the habitus

Who are the protagonists of the story?–Where are they?–What are they doing?–

Second step of refl ection: affective level (and its analysis)

Symbolic construction that provides the representation with an affective tone What feelings are involved?

What do the characters in the story feel?–How are these feelings manifested?–Do they (characters’ feelings) change during the represented situation?–What were your feelings concerning the shown situation?–Did they change throughout the viewing?–

How is the text made coherent? Pragmatic step in which structural features (codes, stylistic devices, etc.) of the text underpinning its communicative coherence are shown as elements of a communicative project

What are the passages in which tension arises in the shown situation?–Which is the moment of utmost tension (climax)?–Is it a situation of shock?–How is this shock expressed?–What codes are used to emphasize this tension up to shock (music, colours, close-ups, –camera movements, and so on....)?

Coherence is assumed to be the effect of a symbolic construction, a “representation” of a specifi c social reality, in which ideal models of subjects are involved in communication.

158 | Maria Giovanna Onorati

Third step of refl ective practice: evaluative level

Focus on the cultural factors at the basis of the cultural shock shown/aroused by the movie What is being presupposed (as knowledge)?

Which representations of identity/diversity (we/them), stereotypes, prejudices can you –recognize in the movie? How many forms of discrimination can you see in this movie? –

Conclusions/plan of action: Breaking into the story/situation

If you were one of the characters, which would you be? –How would you react? –What would you have done to avoid the confl ict? –

In this fi nal step of the analysis, the reader/spectator becomes aware of the interpretative hab-its put into play by the text, and of the communicative strategies appealing to them. The aim of this step is to highlight the hidden paradigms made of the plans and scripts according to which the author organized the text for the imagined addressee of the representation (Hall E., 2001).

The reflective circle activates a work of encoding/decoding at different levels of the media representation, that is a hermeneutic work of “negotiation” (Hall S., 1973) of the ultimate sense of the movie. The detected meaning-structures reflect both cognitive and practical categories, habits, which can be more or less convergent or contrary to main-stream values as they result from a compromise between pre-existing views orienting personal interaction and the ones underpinning the simulacra driven by media. Thanks to such an in-depth analysis, involving feelings, perception, habits orienting routines, and finally values, it is possible to make clear the subtle but close link between com-munication and what we called infra-racism nurtured by disguised forms of daily repro-duction of prejudice. The reflective circle activated in this workshop provides students with a method of fruition, that makes them aware of the strengthening, weakening or even unhinging of pre-existing stereotypes by the media, thus revealing the forms of prejudice re-produced in discourse.

2.5 Conclusions

The need to introduce media education in this learning pathway is an integral part of the holistic approach to intercultural competence, as well as it confirms the solid sociological awareness upon which an educational pathway focused on the ideal of an inclusive education is built.

Third step of refl ective practice: evaluative level

Focus on the cultural factors at the basis of the cultural shock shown/aroused by the movie What is being presupposed (as knowledge)?

Which representations of identity/diversity (we/them), stereotypes, prejudices can you –recognize in the movie?How many forms of discrimination can you see in this movie?–

Conclusions/plan of action:Breaking into the story/situation

If you were one of the characters, which would you be?–How would you react?–What would you have done to avoid the confl ict?–

In this fi nal step of the analysis, the reader/spectator becomes aware of the interpretative hab-its put into play by the text, and of the communicative strategies appealing to them. The aim of this step is to highlight the hidden paradigms made of the plans and scripts according to which the author organized the text for the imagined addressee of the representation (Hall E., 2001).

The Media in Intercultural Education | 159

Starting from the lessons of Taguieff, Van Dijk, Wieviorka about emerging forms of racism in current multi-ethnic societies, the use of the media within this program aims at providing an adequate method of analysis that highlights the symbolically legiti-mated nature of new forms of prejudice and racism, supported no longer in the name of universalism but rather of particularism and difference. Through reflective activa-tion, we try to investigate discursive media strategies, through which racist attitudes are cultivated and normalized so that they can live together with an anti-racist system of values and opinions.

We shed light upon the invisible mechanisms of symbolization and neutralization (that is legitimisation) through which “ideology” is turned into “mentality”, and the latter into “common sense”. Through diffused action of perceptive domestication, the mass media is revealed to be mainly responsible for the neutralization and normaliza-tion of racist dynamics, as they provide the virtual and symbolic material for everyday interaction and outline daily experience by creating a space of shared emotional invest-ment and identification for those whom they reach.

Such an analysis can highlight, in non-psychological terms, the racist attitude of privileged categories (teachers, educators, social workers....) who play a central role in mediation in the socialization process and who, in most cases, tend to show a “posi-tive” image of themselves and to distance themselves from the idea of a “closed” per-sonality, affected by prejudice. We can thereby single out the “hidden paradigms” that, like a silent language (Hall E., 2001), build up and legitimate a (image of) social reality based on social inequities. To shed light on perception, the first level of organization of our sensorial data coming from experience, a cognitive level particularly rich in stere-otypes and common sense because of its low level of rational mediation, is the high-way to instilling critical thinking and cultural awareness. In its hermeneutic circle the workshop starts from the first phases of perception such as selection, categorization, interpretation (see Giaccardi, 2005, 199-201), assumed as the first moments in which we organize our understanding of reality according to a well defined perspective and bestow “salience”, thus carrying out the first operations of inclusion/exclusion.

The reflective method applied to the fruition of mass-media messages brings to the fore those socio-cognitive structures such as definition, strengthening, ethniciza-tion, de-individualization, stereotypization, invisibilization, working as communicative devices that finally normalize in our minds the “frame” of unassimilability of the differ-ences and legitimate modern racial prejudice. In Van Dijk’s words these semiotic struc-tures “can only be accounted for in terms of personal or socially shared knowledge, and require relevant knowledge or other beliefs” to be detected (Van Dijk, 1994). That is why unmasking them means setting the hermeneutic conditions for developing a criti-cal culture able to see connections between apparently separate spheres of existence, just by starting from the connection between the inner structures of the text/messages with the understanding structures of the reader/consumer.

The strategic versatility of these new forms of “infra-racism”, once unmasked and critically re-connected with mainstream messages driven by media, becomes the best possible path to build a new culture of inclusion and solidarity.

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