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3M Industrial Business
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3M Industrial BusinessAdd Further Title
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3M Industrial Business
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After 100+ years, 3M hasnt lost its innovative s ar!" In are#ent survey of $3% #or orate e&e#utives around the 'orld#ondu#ted (y The Boston )onsultin* rou , 3M ranked firstin innovation. 3M to ed a list that in#luded Mi#rosoft, ony,
-, A le, BM. and /e'lett a#!ard"
And, in a survey of #or orate re utations (y /arris Intera#tiveand the Re utation Institute, 3M advan#ed from 10 th to 8 th
on the list of corporations with the best reputations inthe " " 2n that list are 4 , , )o#a5)ola, .alt 6isney,Mi#rosoft, eneral Mills, Fed-&, 4 and 6ell"
An Innovative )om any 7ou )an Trust
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3M Industrial Business
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3M8 ervin* Industry
for over 100 7ears3M has (een servin* industrial mar!ets sin#e the #om anysin#e tion in 190$" A(rasives 'ere qui#!ly follo'ed (y ta es,adhesives and other industrial rodu#ts" 2ur Industrial Businessis at the very foundation of 3M"
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3M Industrial Business
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A Bi* lo(al Foot rintAs a *lo(al su lier, 3Mserves its #ustomers needsvirtually any'here in the'orld" 3M8
: 2 erates in %0 #ountries: ells in over $00: /as ;0< of its =0,000
em loyees lo#ated outside
the " ": /as more than ;0< of its >1=B in annual sales from outside the " "
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3M Industrial Business
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: nderstand your needs and your (usiness"
: Im rove the desi*n, quality, rodu#tivity and safety of your rodu#ts"
: u ort your (usiness lo#ally and *lo(ally'ith the resour#es you need to *et the ?o( done"
.e romise To
We CanMake ou
More!roductive
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3M Industrial Business
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/o' .e Ma!e 7ou More )om etitive
: @o'erin* total #osts, in#ludin* ro#urement"
: In#reasin* manufa#turin* rodu#tivity"
: -nhan#in* rodu#t desi*n and erforman#e": Im rovin* quality 'ith fe'er defe#ts, less 'aste"
: rote#tin* rodu#ts and redu#in* losses in transitand stora*e"
: Im rovin* 'or!er and environmental safety "
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3M Industrial Business
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: 2ur #ommitment to #olla(orate 'ith you": An unmat#hed a(ility to solve ro(lems and deliver
solutions usin* our te#hni#al e& ertise"
: A dee ortfolio of 3M rodu#ts and te#hnolo*ies": 2ur de th of resour#es to rovide sales, servi#e and
te#hni#al su ort to #ustomers any'here"
: se of i& i*ma tools and methodolo*y to hel solve your (usiness ro(lems"
.hat 6ifferentiates s
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3M Industrial Business
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.e )an /el In Many Areas: rodu#t en*ineerin* and desi*n: -qui ment and rodu#tion line
develo ment
: Ra' materials ro#essin*, #leanin*and re aration
: Final rodu#t assem(ly and finishin* ro#esses
: rodu#t la(elin*, a#!a*in*, shi in*and tra#e re#all
: .or!er and environmental safety: Fluid and air filtration: Fa#ility maintenan#e and re air : ro#ess im rovement and servi#e ro?e#ts
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Contact adhesives
"ot#melt bondin$%tructural epo&ies'i$ht#cure adhesivesConductive adhesives%ealants and solvents'aminatin$ adhesives
3M( )"B( *ape+ouble#coated tapes,eclosable fastenersBondin$ films!rotective films%tock-die#cut labels
Membrane switch materialsdhesive transfer tapes
/eneral purpose tapesMaskin$ tapes!acka$in$ tapes*ape dispensin$ e uipment
acilit markin$
brasive belts2 discs and
flat stock ,adial bristle brushes-discs,esin#bond abrasives%urface conditionin$ pads2 wheels2 and brushes'appin$ films
Micropolishin$ productsBo& sealin$-case labelin$*race-recall s stems,espirators and hearin$ protectionChemical sorbents
ir and li uid filtrationConcrete repairlectrical connectorsire protection2 4anitorial2and sanitar products
nd man others5
A#ross Many 6ifferent olutions
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3M Industrial Business
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/o' 6oes 3M Industrial Business
Add Calue: Te#hni#al a li#ation revie's evaluation": ro#ess methods develo ment ma in*"
: -qui ment revie' develo ment": i& i*ma ro#ess o timiDation": )ustomiDed rodu#t develo ment"
: .or!er edu#ation and trainin*": 2n*oin* te#hni#al su ort": lo(al su ort #a a(ilities"
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3M Industrial Business
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/o' .e .or! To*ether )ustomer EeedsAssessment and
rioritiDation
olutions6esi*n and6evelo ment
Im lementationAnd 2n*oin*
u ort
: A li#ation revie's: ro#ess ma in*
: Te#h servi#emethods analysis
: ro#urement revie's
: Eeeds summary rioritiDation
: ro#ess su**estions enhan#ements
: 3M rodu#t and te#hni#al #a a(ilities
: Testin* and evaluation
: i& i*ma ro?e#ts 'ith sele#ted )ustomers
: A li#ation im lementation
: -qui ment desi*n and develo ment
: Trainin* te#hni#al su ort
: Business a*reements
: lo(al su ort
ele#tive se of i& i*ma Tools and Methodolo*y
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3M Industrial Business
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resenter Eote se
the ne&t slide only 'ithABM a roval"
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3M Industrial Business
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Lower TotalAssembly Costs
Steps in Cleaning,Processing of Raw
Materials
Steps in ProductAssembly and
Attachment
Final ProductFinishing, Painting
Labeling
1" nderstand your Business)riti#al Issues GB)7sH"
$" 6is#uss and or*aniDe s e#ifi#
im rovement o ortunities"3" Resear#h and quantify
im rovement o ortunities"" )onfirm and rioritiDe
im rovement o ortunities"6elivera(le A rioritiDed list of ro?e#ts that 'ill
hel you attain your (usiness o(?e#tives"
-&am le 75Tree AnalysisBrin*in* i&5 i*ma to 2ur Relationshi
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3M Industrial Business
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i& i*ma olves )ustomer ro(lemA ma?or national 'indo' manufa#turer 'as e& erien#in* qualityissues 'ith one of its ne' rodu#t desi*ns" 3M a lied i& i*ma methodolo*y and, to*ether, the team develo ed a solution in lessthan a month"
JBe#ause of i& i*ma, our #ustomer #om laints have (eeneliminated and our #osts have (een #ut in half" This is real money".e fi&ed 'hat 'as a #ustomer ro(lem for us and have e&tendedthe use of 3MK C/BK Ta e to other rodu#ts"L
55 rin#i al -n*ineer As a result of i& i*ma, 3M is no' a
J(en#hmar! su lierL for this #ustomer"
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Road Ma To u##ess
At Ma?or -& ress hi er To (etter understand the #ustomer, ro#ess Ma in* 'as a lied toone of a doDen of ro#esses used at the #om anys hu*e #am us"
Ma in* led to an initial (i* idea8a 3M ta e dis enser that saved$0< in ra' materials and ;0< er#ent in la(or"The #ustomer 'as so eited a(out ro#ess ma in* that it a'arded3M its (o& sealin* ta e (usiness, all its ne' ma#hine ur#hases, as'ell as ta e on e&istin* non53M ma#hines"
J e#ifi#ally, the ma in* ro?e#t made the de#ision easier" I 'as toldthey had needed to do somethin* ?ust li!e this, (ut they !ne' it 'ould
(e a hu*e tas!" Eo one had the time,L the 3M re re orted"
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3M Industrial Business
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Te#hni#al Revie' ro#ess
*echnical ,eview
!rocess
Re u(mits2 ortunity$
Te#h ervi#e-n*ineer Assi*nedTo )ustomer
3
Testin* erformed
Re ort Issued.ith )ost -stimate;
Re ort resented To )ustomer %
Results of )ustomer -valuation
=
2ut#ome
Tra#!ed Re orted
)ustomer and ales Re Initiate1
3M Industrial Business has a formal ro#ess to e&tend the servi#esof its la(s to hel develo solutions to our #ustomers #hallen*es"
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3M Industrial Business
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Te#hni#al Revie'
@eads to a#!a*in* olutionA ma?or #om uter manufa#turer shi s some serversin #artons 'ith 'ood s!ids, ma!in* it im ossi(le
to automati#ally ta e the (ottom of the #arton shut"A 3M #ross5fun#tional team too! the #hallen*e"
The team develo ed a 3M5Mati#K Fully5Automati# Random )ase
ealer s e#ifi#ally for the #ustomer that senses 'hen a server #artonis #omin* do'n the line and handles the (o& differently, 'ithoutmanual intervention or disru tion to the hi*h5s eed a#!a*in* line"
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3M Industrial Business
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resenter Eote se
the ne&t slide only 'ith*lo(al #ustomers asne#essary"
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3M Industrial Business
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lo(al olutions Transfer ro#ess Eo matter 'here our *lo(al#ustomers manufa#ture their
rodu#ts, 3M #an (e there tohel " .ith o erations in over %0 #ountries and a formal/lobal %olutions *ransfer!rocess in la#e, 3M #an
a#! u , deliver and helim lement an a li#ation or solution virtually any'here"
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3M Industrial Business
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Brin*in* rodu#t Innovation and
Relia(ility to Industry .orld'ide2ver 30,000 rodu#ts in#ludin*
adhesivesN #leanin*, #oated a(rasivesNele#troni#sN fastenin*N filtrationN
a#!a*in* su lies, equi ment and servi#esN
erforman#e materialsN s e#ialty fluidsN surfa#e #onditionin*N safetyN and ta es"
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3M Industrial Business
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.ere the ro#ess -& ertsOAdsor(in*Ad?ustin*Alertin*Assem(lin*Atta#hin*Bar )odin*
Bondin*BraDin*Breathin*Bri*htenin*Buffin*
Bundlin*Burnishin*)arryin*)autionin*
)leanin*)losin*)oatin*)olle#tin*)onne#tin*)onvertin*)overin*)ushionin*)uttin*6am in*6e(urrin*
6e*reasin*6emolishin*6ete#tin*6ia*nosin*
Fastenin*Fillin*Filterin*Finishin*Flo#!in*
as!etin*
rindin*/earin*/oldin*Identifyin*Informin*
Insulatin*oinin*@a(elin*@aminatin*
@o#atin*Mar!in*Mas!in*Mendin*Monitorin*Mountin*
a#!a*in*aintin*enetratin*latin*olishin*
re arin*reventin*rote#tin*ositionin*
Puietin*Refinishin*Reinfor#in*Removin*
afe*uardin*andin*
a'in*#ru((in*#uffin*ealin*e#urity
ensin*ha in*hieldin*ilen#in*
moothin*olderin*
li#in*tri in*
Ta in*Ta#!in*Terminatin*Testin*Tra#in*Trainin*Cerifyin*
.eldin*
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3M Industrial Business
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rodu#ts in Cirtually -very )ate*ory
: A(rasive, urfa#e )onditionin* andMi#rofinishin* rodu#ts: Adhesives: -le#tri#al rodu#ts
: Fa#ility )are: @a(els, Ta es Fasteners for 6ie5#ut )onversion: MR2: a#!a*in* -qui ment, Ta es, u lies and ervi#es: ersonal and -nvironmental afety rodu#ts: e#ialty Materials and Additives: Ta es and Fasteners for Bondin*: Ta es8Industrial
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3M Industrial Business
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Markets from Aerospaceto Woodworking
Aeros a#e Air#raftA lian#e
)onstru#tion-le#troni#s
Food Bevera*e
Furnitureovernment MilitaryMetals Metal'or!in*
Marine Minin*
Maintenan#e Re air 2 erations
etroleum Refinin*o'er tilities )ommuni#ations rintin*
ul a er Trans ortation
.indo' and 6oor
.ood'or!in*
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3M Industrial Business
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Abrasive, Surface Conditioning and Microfinishing Products
BeltsBrushes
6is#s/and ads
Radial Bristle Brushes 6is#solishin* Films a ers )loth
@a in* FilmsResin5Bond A(rasives
d l
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3M Industrial Business
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Bonding SolutionsAerosol
)yanoa#rylates6is ensers 6is ensin*
/ot Melt
ealantsolvents
tru#tural @iquids astes3MK C/BK Ta es
.ater5(ased olvent5 (ased )onta#t Adhesives
3M I d i l B i
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3M Industrial Business
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Electrical ProductsAerosols rays )oatin*s
)a(le .ire Tie .ra s6ia*nosti# rote#tion -qui ment
-le#tri# rade - o&ies-le#tri#al Ta esFire rote#tion
/eat )old hrin! Tu(in*Insulatin* a#!etin* Re air
@i*ht5#ured Adhesives@iquid o'dered Resins
@u*s )onne#tors
Moisture )orrosion rote#tionafety rote#tionli#in*
TerminalsThermo5(ondin* Films
.ire )onne#tors
3M I d i l B i
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3M Industrial Business
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acilit! Care Products)leanin* )hemi#als
-ntran#e Mattin*Fati*ue5resistant Mattin*
/and ads on*es .i es/ard Floor Maintenan#e
ersonaliDed Mattin*afety li Resistant
Materials
or(ents
3M I d i l B i
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3M Industrial Business
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Converter Marketsand Materials
)ondu#tive Adhesives6ou(le5#oated Foam Ta es
6ou(le5#oated Ta es-le#troni# 'it#h 6is lay
Adhesives@aminatin* Adhesives
erforman#e @a(elsRe#losa(le Fasteners
#reen rinta(le Adhesivesin*le5#oated Foam Ta es
3M I d t i l B i
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3M Industrial Business
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M"# Productsust a Fe' -&am les
Adhesives)leanin* rodu#ts
)on#rete Maintenan#e Re air
rodu#tsum Remover 6u#t Ta e
Maintenan#e or(entsMas!in* Ta es
afety tri e Ta esCinyl Ta es
tility )loth for urfa#e re.ire Mar!in* Ta e 6is enser
3M I d t i l B i
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3M Industrial Business
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Packaging E$uipment,%apes and Supplies
Air )ushion a#!a*in*)ase @a(elin* and
ealin* ystems6o#ument @a(el rote#tion
rodu#tivity olutionsa#!a*in*Ta es
Remote ensin* Ta esand Refle#tors
Ta e 6is ensers
3M I d t i l B i
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Personal&Environmental Safet! Products
)hemi#al or(ent Materials-ye /ead Fa#e rote#tion
/earin* rote#tionRes irators
3M Industrial Business
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Specialt! Materialsand Additives
Aluminum Matri& )om ositesAnti5)orrosive )oatin*
Battery -le#trolytes)erami# Mi#ros heres
)erami# Te&tiles )om osites
-n*ineered FluidsFire rote#tion Fluids
FluoroelastomersFluoro olymers
Fluorosurfa#tants
/eat Transfer FluidsMetal5#oated arti#lesMist )ontrol A*ents
erforman#e Fluidstru#tural Firefi*htin* A*ent
3M Industrial Business
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%apes& asteners for Bonding
3MK C/BK Ta es
Adhesive Transfer
6ou(le5#oated Film a er
6ou(le5#oated FoamMem(rane 'it#h Materials
Re#losa(le Fasteners
3M Industrial Business
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3M Industrial Business
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Masking and Surface Protection
3MK A##entrimK rodu#ts6u#t Ta es
Foam Ta esMas!in* Ta es
Metal Foil Ta esolyester Ta es
olyethylene Ta esolyurethane rote#tive Film
TF- Filme#ialty Ta esTa e 6is ensin*
3M Industrial Business
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