Annual Report
2016-2017
...everyone needs a little extra help from time to time”
Glasgow (City Centre)
Home-Start
Glasgow South
“We support Glasgow South...
2016-2017
has been another very
successful year for Home-
Start Glasgow South. We
have continued to grow
and provide more targeted
support in partnership
with referrers across the
city. For example, we have
taken over 70 referrals from the Joint Support Teams (JST) this year.
Responding to demand…
In recognition of the intense support some families require, we have
created a new role – Family Support Worker. We are also investing in
more skilled resource for fundraising activity by hiring a Fundraising
Manager. This recognises the increase in our funding need as we grow
and the need to diversify our sources of funding. Finally, we have hired
two new playworkers.
Expanding our services…
We are keen to stay true to our core services and not diversify too
widely. Our model is proven to work and as such our strategy going
forward will be to grow geographically in addition to providing more
support in the areas we already cover.
I am delighted that we achieved excellent results in our Home-Start quality
assurance audit, indicating we manage the growth without sacrificing standards.
Colette Boyle, our Scheme Director, has taken a place on the Home-Start Scottish
Committee with a view to influencing the strategic direction of Home-Start in
Scotland.
Overall, I am very proud that we have supported 292 families with 623 children in total this year. remarkable 100%!
In February we received the final results of our recent QA Review.
We are extremely pleased to report that we successfully met
all 77 criteria points and scored a
The Home-Start Quality Assurance system is accredited by Home-Start UK and endorsed by The Charity Commission
Of course, we couldn’t do any of this without
our funders. I would like to extend my
personal thanks to all our funders, big or
small. Whilst our financial position looks
healthy, we can’t afford to rest on our laurels,
each year is a challenge and every penny
counts. Competition is fierce out there. We
must look to the Corporate Sector and other
means of income generation to deliver a
‘mixed economy’ which will de-risk our future.
We continue to be recognised and nominated for
awards and receive consistent, heart-warming
feedback from the families we support. None of this
would be possible without the hard work of our staff
and the selflessness of our volunteers and volunteer
board members. I have been honoured to work
alongside such individuals.
Unfortunately, this is my last year as chair. I will be
handing over the baton to a new chair for the 2017-
2018 year and I wish them and all the team the very
best for the future.
Julie Culligan
Chairperson,
Home-Start Glasgow South
Cover Illustration shows our service area, and where we have supported families during 2016-2017. *family locations are illustrative only, distribution is accurate to postcode.*
Welcome!
1080 People
623
14
2016 - 2017 In Numbers
292 fami l ies
children
- and -
- with -
staff
“
”
137 - and -
volunteers
- supported -
Our Thanks To our funding Partners….
And Special Thanks To…
A new year and a New Website!
This year we’re launching a
brand new website, which will
give us a new and dynamic
digital portal through which to
share news and events, better
communicate our activities and
services to referrers, families
and funders, and deliver an
expanded view of volunteering
opportunities with Home-Start
Glasgow South to prospective
volunteers.
The site will evolve throughout
the coming year as more
features are incorporated, such
as online training and event
booking, online volunteer
application forms, digital
feedback options, impact
updates, galleries, videos and
much more!
Log on, let us know what you
think, and if you want to see
anything else, let us know and
we’ll add it! Feedback welcome!
Martin at Bannister & Gasp Printers, who year after year insists on providing ALL of our printed
leaflets, flyers, posters etc. free of charge, despite our continued best efforts to reimburse him!
We couldn’t do what we do
without the ongoing support
of others. We want to extend
our gratitude to everyone
who has helped us this year
by providing direct funding,
or by engaging in fundraising
activities. You are all amazing!
A Unique Perspective
Every year we crunch
numbers to try to
understand the impact
we’ve had on local
families, and to try to
work out how to evolve
our service to better
meet their needs.
Something we’ve
noticed this year is that
there is a substantial
difference between
the family needs
identified in referrals
and those identified by
families to our staff
at their initial visit to
the family.
Over the past three
years our data shows
that families have
consistently highlighted
more needs, more
frequently, to our staff
during their first visit,
than we see being
detailed by referrers.
What we believe this shows is the strength of our position as an independent
and inclusive source of support to families. Our unique method of
working and position within the wider local support network gives us the
opportunity to see families from a unique perspective, to build stronger
relationships and to gain better insights into the specific needs and
requirements of families, all enabling us to implement more effective support.
Referred families are...
25-50% 51-75%
2.6 times
Their child’s development
Their own physical health
Stress surrounding family
conflicts
Their own mental health
The mental health of their
children
Multiple children under
the age of five
Extra or ‘other’ needs not
highlighted at referral.
This may mean the family
is more complex than the
referrer knows, or that
the family needs lie
outwith the referrer’s
specialist field.
more likely to disclose difficulties coping with...
Our se co nd
e s t a b l i s h e d
parent and child centred group of the week
takes place in Penilee, and provides a focal
point for Mums, Dads and children in the
community at which they can meet other families
in the area. The group gives parents the time to spend
with their children, and helps parents who may be
isolated, or struggling to find the confidence to get out
and about, by offering a safe
space in which families can get to know one another, children can get involved in heaps
of fun activities, and learn through play with their parents, and other kids.
NEW for 2017,
our Mums’ Group
offers Mums the
time and space to relax
a n d s p e n d t i m e
socialising with other
Mums while enjoying a
diverse range of activities
including Yoga, Arts & Crafts,
Massage, Walks and more! The
group is Mum focussed, Mum led
and strictly Mums only! (No kids!)
Our hugely popular Castlemilk
Toddle In group is currently
running at capacity and our new
Play Workers will enable us to
create new groups in the area to
meet the extra demand. Toddle
In gives parents the opportunity
to meet other parents and share
parenting experiences, and
families in the local community
the opportunity to come
together with their children, to
play together, and become
involved in other fun activities.
Our Services in 2017: Home-Visiting
147 families (that’s 578 Mums, Dads and
children!) have benefitted from home visits from
our volunteers this year.
Family Support Groups
276 children from 150 families attend our
regular weekly groups.
English Tutoring
24 families (with 46 Mums & Dads and 51
children) have improved their basic English
language skills with the help of our Volunteer
English Tutors.
Translating Our volunteer translators help us to engage
families whose first language is not English in
support and can also help them to access
services and connect with their communities.
Intensive Family Support 1-to-1 intensive weekly support with our
Family Support Worker (Currently available to
limited Social Work teams)
STEPS (Steps To Excellence for Personal Success)
Triple P (Positive Parenting Programme)
VIG (Video Interactive Guidance)
Baby Massage
Creative Play workshops
What’s Happening at Home-Start Glasgow South?
“It has helped us both to be more confident” - “Lots of new friends” - “The opportunities we have been given have been overwhelming” - “The group has given me more confidence, and improved my PND” - “My child has become a happy & strong person” - “Fabulous staff!” - “My son has autism, so it helps him to make friends”
-
English Group 12.45-2.45pm
We work with
many families
each year who
have been granted leave
to remain in the UK, or
who have arrived in the
UK seeking Asylum. Our
Eng l i sh Gro up i s
designed to give families
whose first language is
not English the chance to
learn basic language
skills which help them
integrate into their
communities.
Every year Dads’ Group continues to go from strength to
strength. Now starting its third year at Gowanbank Primary
School, our Dads’ Group is constantly evolving and is gaining an impressive reputation
for its work with local Dads, not only here in Glasgow, but also elsewhere around
Scotland, becoming the subject of parliamentary receptions, and
attracting visitors from other organisations keen to discover what
makes it so effective at engaging and retaining Dads.
Wednesday
As demand for our service continues to grow,
we’re creating new support mechanisms,
running more courses and expanding our
groups even further. To do this we’re employing
more staff, two new Play Workers, a Family
Support Worker and a new Family Support Co-
ordinator, and at the same time investing in
extra fundraising resources, and further
training for existing staff.
Keep an eye on our website for announcements
about new Groups, or changes to existing ones,
and to find out more about any of our services,
how they can help you, or someone you know,
just give us a call at any time on 0141 570 8735!
Mums’ Group 10-11.30am
Toddle In 10-11.30am
Toddle In has
been particularly
beneficial to some of
our refugee families, increasing
confidence, helping parents
become integral components of
their community and helping to
form strong friendships with
other families with much deeper
roots.
Parent & Tots Group 1.15-2.45pm
Ladies Group is one of our longest serving,
and most popular groups. The support
Ladies Group offers to isolated Mums today
has been finely tuned using the knowledge and experience we’ve
gained over many years running it, and it is now considered a
lifeline by many of the Mums who join us every Friday morning.
Ladies Group gets Mums involved in a huge variety of activities each
week, from Arts & Crafts to Yoga, and from Cooking to Walking and
Massage. There is also a Crèche available, so Mums can enjoy five
minutes peace too!
Ladies Group 10-11.30am
Dads’ Group 3–4.30pm
Pollokshaws Burgh Hall 2025 Pollokshaws Rd, G43 1NE
Gowanbank Primary School 20 Overtown Avenue, G53 6JB
Castlemilk Parish Church 1 Dougrie Rd, G45 9BA
Gowanbank Primary School 20 Overtown Avenue, G53 6JB
Penilee Community Centre 10 Gleddoch Road, G52 4BD
Pollokshaws Burgh Hall 2025 Pollokshaws Rd, G43 1NE
Trustees 2016-17
Finance
Report 20
16
17
Julie Culligan (Chair) | Marion McCusker (Vice-Chair) | Fiona Walker (Treasurer)
Lucy Butters | Lee Johnstone | Mary McMurchy | Mary Smith | Stephen Wright
Post: Home-Start Glasgow South, Pollokshaws Burgh Hall, 2025 Pollokshaws Road, G43 1NE. Tel: 0141 570 8735
Email: [email protected] Web: homestartglasgowsouth.org.uk Twitter/Facebook: @HomeStartGS
Company Ltd by Guarantee No 280861 | Scottish Charity No SC030131
Income Diversification:
Having enjoyed huge success with our three year
plan to 2017, growing significantly in the period to
become the largest Home-Start in Scotland, and one
of the largest in the UK, our next challenge is to
secure our position and focus on further improving
the quality, selection and accessibility of our services
for even more local families.
Our new three year strategy includes big plans to do
this and we are working hard to diversify our income
streams, reduce our reliance on one major sponsor,
and attract new supporters who can help us to both
design and implement new services and expand our
proven existing models into new geographical areas.
Funding for charitable organisations like ours has
become increasingly competitive over recent years
and we would like to once again extend our thanks to
our long term friends and newest partners for
placing their faith in the tireless work of our staff and
volunteers in supporting local parents and children.